Lucky247 Casino - In the Grey Zone

CM Rating
6.5/10
User Rating
6/10
Pros:
Has a nice selection of games.
Cons:
Won't get involved if there are problems.
Hinky terms and conditions
Not Accepted
Responsive

Overview

First Impression

Lucky247 was an accredited casino from October 2013 to May 2016. At first they were on the ball – their casino rep was clued up and very active with our forum members. The casino itself, a downloadable Microgaming casino – got great reviews from our players, and they seemed to be on the right track.

But after this forum rep left, the casino seemed to have lost the big picture, and began to confiscate winnings from AP players for vague reasons. We had a few PABs that went pearshaped, which was frustrating, most of these were worked out – but it was like pulling teeth dealing with this accredited casino.

Then they kept modifying their terms and conditions that included a predatory clause:

7.6 Limitations of withdrawalsFor your own security you can only withdraw a maximum of 10,000 euro (or currency equivalent) during any 24 hours. All progressive wins are exempt from this clause.

Where a sign-up Bonus has been credited to you, and after meeting all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.

This was a no-go. They were informed that this vague term conflicted with our standards. They removed it, but months later it was added back where it was – and they were adamant that it was there to stay.

  • Must not disqualify any player from a payout if terms & conditions are met, except for situations of fraud (multiple-accounts, bogus ID documents, chargebacks, etc.,).
  • Must not confiscate winnings for vague & unclear reasons, such as “irregular playing patterns” or “bonus abuse”, without specific T&C violations.

Obviously their player philosophy conflicts with the player philosphy at Casinomeister. And needless to say, they were removed from the Accredited Section – which they never protested. They did not value being listed at Casinomeister. You can read the removal thread here: Lucky247 removed from Accredited Section.

Deposit & Withdrawal

Accepted currencies:
Deposit Methods:
MasterCard, Neteller, Paysafe Card, Skrill, Ukash, Visa
Withdrawal Methods:
Bank wire transfer, Entropay, Neteller, Skrill
Reverse time
N/A
Cashout time
N/A
Payout limits
10000 per 24hrs
Weekend cashouts
No
Manual flushing
No

General Information

Website
Lucky24/7
Software
Microgaming
Casino Reps
Live Games
Yes
Loyalty program
No
Founded
2012
Licensing Jurisdiction
Malta
Certified
No
No Deposit Bonus
No
Jackpots
Accredited
102013
Publicly traded
No
Affiliate program
No
Mobile
Yes
Other products
Supported languages:
Country restrictions:
Afghanistan, American Samoa, Australia, Belarus, Belgium, Caribbean Netherlands, Comoros, Congo, Cote d’lvoire / Ivory Coast, Croatia, Cuba, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Guam, Guernsey, Guinea, Haiti, Hong Kong, Hungary, Iran, Iraq, Israel, Italy, Jersey, Lebanon, Liberia, Libya, Lithuania, Macau, Martinique, Mayotte, Myanmar/Burma, Netherlands, New Caledonia, North Korea, Northern Mariana Islands, Palestinian Territories, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Saint Martin, Serbia, Singapore, Sint Maarten, Slovakia, Somalia, South Africa, South Sudan, Spain, St Pierre and Miquelon, Sudan, Switzerland, Syria, Taiwan, The Democratic Republic Of Congo, Turkey, United States, United States Minor Outlying Islands, Venezuela, Vietnam, Virgin Islands (US), Wallis and Futuna, Zimbabwe
See All Countries
Phone contact
Contact info

Pros

Downloadable MGS games

Nice logo

Cons

Lackadaisical attitude towards players

Predatory terms and conditions

Verdict

Casinomeister Rating

Software
Jurisdiction
Reverse Time
Cashout Time
Weekly Withdrawal Limits
Meister Points

Bryan's Verdict

Like I mentioned above, they were really pretty good – but the reasons why they were good relied heavily on their Igaming representative in our forum. He was motivated to get this casino up and going – to become accredited, and to be one of the best casinos out there. Once he left, the casino presence and attitude took a nose dive.

There are better choices out there. But if you really, really have to play there – please carefully read their terms and conditions, and adhere to them – to the letter. Caveat emptor – they eschew advantage players.

If you have any issues with this casino, we will probably refer you to eCOGRA.

Rating
6.5/10

Forum

Replies: 2
Views: 815
Last post by Casinomeister
6 months ago
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Last post by Jono777
1 year ago
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Views: 2520
Last post by Casino2014man
2 years ago
Lucky 247 - bonus terms concerns Started by player82, 3 years ago
Replies: 161
Views: 23070
Last post by Vegasbum
2 years ago
Replies: 45
Views: 13809
Last post by paul7388
3 years ago