Lucky247 was an accredited casino from October 2013 to May 2016. At first they were on the ball – their casino rep was clued up and very active with our forum members. The casino itself, a downloadable Microgaming casino – got great reviews from our players, and they seemed to be on the right track.
But after this forum rep left, the casino seemed to have lost the big picture, and began to confiscate winnings from AP players for vague reasons. We had a few PABs that went pearshaped, which was frustrating, most of these were worked out – but it was like pulling teeth dealing with this accredited casino.
Then they kept modifying their terms and conditions that included a predatory clause:
7.6 Limitations of withdrawalsFor your own security you can only withdraw a maximum of 10,000 euro (or currency equivalent) during any 24 hours. All progressive wins are exempt from this clause.
Where a sign-up Bonus has been credited to you, and after meeting all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
This was a no-go. They were informed that this vague term conflicted with our standards. They removed it, but months later it was added back where it was – and they were adamant that it was there to stay.
Obviously their player philosophy conflicts with the player philosphy at Casinomeister. And needless to say, they were removed from the Accredited Section – which they never protested. They did not value being listed at Casinomeister. You can read the removal thread here: Lucky247 removed from Accredited Section.
There’s Help Centre and also Player Community as well, for any queries and questions you have