TrustDice Review
A good-looking crypto-only casino with thousands of games
Casinomeister's Verdict
TrustDice Casino is focused on cyber-currencies and has a full assortment of games. What is impressive is that they have been online since 2018, and thus far we haven’t had any complaints submitted via our formal player complaint service (PAB), or any negative postings in our forum. That is impressive – what is not impressive is the licencing jurisdiction (Curacao master license 1668/jaz). The good news is that this master license is being binned with a new and improved version promised in November 2023. Well, we will see how that goes. The score for this casino would improve once the licensing is sorted out.
Other than that, they seem to be a good option for those who play with cyber currency. Sorry no UK, US, or AUS.
Instant payouts
From the desk of Max Drayman
Checking Max’s desk for complaints about TrustDice; we have none. TrustDice has been in business for a few years, so that is one good sign – no formal complaints through our player arbitration service: the PAB.
First Impression
TrustDice Casino is one of the leading crypto casino sites, and it’s owned by the Satoshi Gaming Group N.V. Like most online casinos operating with crypto, TrustDice Casino is licensed in Curacao – but this isn’t always a bad thing, especially as the country is (in the process of) revamping their licensing system.
TrustDice Casino, first and foremost, is fantastic for those wanting access to a vast selection of games. If slots are your thing, you’ll find titles from popular game developers like Play’n Go, Pragmatic Play, and Relax Gaming, to name a few. They don’t skimp on live casino games either, and you’ll find live dealer games from Ezugi, Evolution (previously Evolution Gaming), and Spinomenal.
We were happy to see that TrustDice offers exclusive, provably fair games – allowing you to enjoy a transparent gaming experience – and as this isn’t something you’ll find at all crypto casinos, it’s a significant plus point.
While casino games are the main selling point of TrustDice, they also offer a pretty comprehensive sportsbook. We’ll talk more about this later. They also offer a solid deposit bonus, although there is some confusion surrounding the terms and conditions; more on that later, also.
One thing you should keep in mind, though, is the withdrawal limits. Ensure you know those before you start playing games or claiming your TrustDice Casino bonuses. We’ll talk more about the withdrawal limits in our dedicated section. However, TrustDice does offer – in most cases – instant withdrawals, which is a major plus point in our opinion.
To kick off this TrustDice Casino review, we will examine the bonuses and features available.
Pros
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Thousands of casino games
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Crypto casino games (provably fair)
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Instant payouts
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Solid customer support
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Claim up to $90,000 in deposit bonus funds
Cons
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Curacao-licensed
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No non-crypto payment methods
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Unclear bonus terms and conditions
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Somewhat low withdrawal limits
BONUSES AND PROMOTIONS
Regarding bonuses and promotions, TrustDice – with a couple of exceptions – does an excellent job. The following sections cover everything from the main welcome bonus to no-deposit bonuses and loyalty programs on the site.
Welcome Offer: Claim Up to $30,000/One BTC At The Crypto Casino!
At first glance, the main new-player deposit bonus looks incredibly generous. You can receive up to $90,000 in bonus funds – or one Bitcoin. That’s a massive amount – probably one of the largest we’ve ever seen – and we’ll look at the three stages of the welcome bonus below.
First Deposit Bonus
TrustDice Casino states you can claim a 100% match on your first deposit, worth up to $30,000 or 1 BTC. In addition to this, you will also receive 25 free spins. At the time of writing (October 2023), one Bitcoin is worth around $36,779.75, so if you want to maximize your bonus funds, Bitcoin is the way to go.
How to Claim:
- Create an account.
- Go to the Deposit page and activate the first deposit bonus.
- Deposit a minimum of 10 EUR, 0.0003 BTC, 0.005 ETH, 10 USDT, 10 USDC, 0.11 LTC, or 14 EOS.
- Once your deposit is confirmed, the bonus funds will be immediately credited to your account.
- Activate your 25 free spins from the Promo Code page.
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Second Deposit Bonus
TrustDice Casino also offers you a very generous deposit bonus on your second deposit; you can claim a 75% matched deposit bonus of up to $30,000 or one Bitcoin. Here’s how to claim it:
How to Claim:
- Head over to the Deposit page and activate the second deposit bonus.
- Deposit at least 15 EUR, 0.0004 BTC, 0.006 ETH, 15 USDT, 15 USDC, 0.17 LTC, or 20 EOS.
- Once your deposit is confirmed, the bonus funds will be immediately credited to your account.
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Third Deposit Bonus
We were happy that TrustDice Casino also offers a third deposit bonus. Here, you can claim a 50% matched deposit bonus of up to $30,000 or, again, one Bitcoin.
How to Claim:
- Go to the Deposit page to activate this third bonus.
- Deposit at least 20 EUR, 0.0005 BTC, 0.008 ETH, 20 USDT, 20 USDC, 0.22 LTC, or 27 EOS.
- Once your deposit is confirmed, the bonus funds will be immediately credited to your account.
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Bonus Terms And Conditions + Casinomeister Thoughts
The main advertisement makes the three deposit bonuses look pretty good, we think it’s fair to say.
“Deposit Bonuses up to 3 BTC/$90,000 + 25 free spins with only a 35X wagering requirement on your first two deposits.”
While the 35X wagering requirement is true for the first and second deposits, TrustDice Casino does increase the wagering requirement to 40X on your third deposit.
This strikes us as a bit misleading; they advertise 35X wagering requirements but fail to mention it increases on the final deposit bonus.
There’s also quite a bit of confusion surrounding the terms and conditions of the bonus. The online casino states the maximum winnings from the bonus are $3,000. Now, if you’re depositing $10, that’s no big deal. But what if you’re depositing the full $30,000 into your account? A max withdrawal of just $3,000 doesn’t make sense at all. We assume this is a mistake – but as it’s written in the terms and conditions, it’s something to be aware of. We’ll update this review if and when we hear back from the casino’s rep.
Another slight head-scratcher: the maximum bet you can place is just $2 when using bonuses and features. Imagine depositing $30,000 and then being limited to $2 bets; again, we’re inclined to believe this is a mistake/oversight – but it needs to be addressed.
Now, let’s take a look at some of the bonus’ other terms and conditions:
- You have to play slots at TrustDice to meet the wagering requirements. As a result, if slots aren’t your thing, this bonus might not be for you.
- However, there are around 100 excluded slots – nothing we don’t see at most casinos.
- Only one bonus can be active at a time, and if you want to change to a different bonus, you’ll need to cancel your active bonus first. Doing so, however, means you’ll lose any bonus funds currently on your account.
- You have seven days to meet the wagering requirement from the date the bonus is credited to your online casino account. Failure to do so could lead to your bonus funds being forfeited.
- The promotion is limited to one instance per user, IP address, which is nothing out of the ordinary.
So, aside from the maximum withdrawal limit and the $2 max bet, it’s a solid bonus, that’s for sure. Unlike other online casinos, the list of excluded game providers is small, so you can play games from most casino software providers.
No-Deposit & Free Spins Offers
At this time, TrustDice Casino does not offer any no-deposit bonuses or free spins. However, they frequently add new promotions, so check back often to see if any no-deposit deals have been added. With or without no deposit bonuses, though, TrustDice still has a very generous welcome package and plenty of ongoing promotions.
Sports Betting Welcome Bonus
When you’re new to TrustDice Casino’s sportsbook, you can also claim a generous bonus with their risk-free first sports bet offer. Here’s how it works: Place your first sports bet on an event with minimum odds of 1.60. If you win, you keep the winnings as normal. However, if you lose, TrustDice will give you a free bet equal to the amount you wagered.
You must use this free bet within 48 hours, or it’ll expire, although you can place it on any sport or league. Remember, however, when using your free bet, the odds must be 1.60 or higher. You get the net winnings minus the free bet amount when your free bet wins. So, if you get a $20 free bet and win on odds of 3.0, you’ll get $40. That’s calculated as ($20 free bet * 3.0 odds) – $20 free bet.
It’s a pretty standard risk-free bet, but it’s great to see more crypto gambling sites like TrustDice beginning to offer sports betting bonuses; in the past, many sites were focused almost entirely on casino bonuses.
VIP and Loyalty Programs
When you begin betting at TrustDice Casino, you join the Satoshi Club, their VIP program. This program is structured to reward players through a tiered system, which includes levels such as Bronze, Silver, Gold, Platinum, Diamond, and Prized. Each tier has unique benefits, including weekly cashback, birthday bonuses, expedited withdrawals, and exclusive promotions.
For example, at the Bronze level, you’ll be eligible for a 5% weekly cashback bonus, and once you advance to the Silver tier, this increases to 10%. Gold tier members receive a 15% weekly cashback, while those at the Platinum level are entitled to a 20% cashback. Diamond-level members benefit from a substantial 30% weekly cashback. The invite-only Prized level offers cashback of up to 50% every week; that’s insanely high!
In addition to cashback, birthday bonuses are another feature of the VIP program. These bonuses begin at 0.25 mBTC for Bronze level members and can grow to as high as five mBTC for those at the Diamond level.
Our only confusion regarding the VIP program’s terms and conditions is the expedited withdrawals. TrustDice Casino claims that higher-level players experience increasingly faster withdrawal times – but this somewhat contradicts their statement that all withdrawals are instant for all players, anyway!
TrustDice Casino offers a comprehensive rewards system through its Satoshi Club, designed to reward loyal players.
Banking & Payment Methods
TrustDice is a crypto-only casino, and it’s worth keeping this in mind; if you want to make deposits and withdrawals using Credit and Debit Cards or EWallets, you’ll probably want to choose a different casino. However, when it comes to crypto, TrustDice does an excellent job.
You can deposit popular cryptocurrencies like Bitcoin, Ethereum, Tether, and EOS directly from an external wallet or exchange. Simply log into your TrustDice account, click “Deposit,” and then “Crypto Deposit.” You can choose which currency you want to deposit and the deposit network. Be sure to select the correct network to avoid any issues.
In addition to direct crypto deposits, TrustDice lets you deposit various altcoins through their integration with Coin Switch. This is handy for depositing coins not natively supported on TrustDice. You simply choose the currency, Coinswitch exchanges it to one supported by TrustDice, and the funds are deposited directly into your account.
Over 50 different altcoins are supported, and this is not something you’ll find at most other crypto casinos – so it’s good to see TrustDice offering it.
Withdrawal Methods and Limits
Withdrawing from TrustDice is advertised as a smooth and straightforward process – and we have nothing to suggest otherwise. To make a withdrawal, ensure that you’re logged into your account. Once inside, click “Deposit,” then go to the “Withdraw” tab. You’ll be able to select which cryptocurrency you want to withdraw. Remember, there are minimum withdrawal amounts, ranging from 0.001 BTC to 30 USDT, depending on the currency you choose. There are also small withdrawal fees to cover the gas costs of sending the transaction.
TrustDice Casino requires all players to use email verification to process a withdrawal. We think this is great; it’s an added layer of security that doesn’t inconvenience players much, in our opinion. Once you request a withdrawal, you’ll receive an email with a verification code to confirm the withdrawal. Simply enter the code, and your withdrawal will be processed.
TrustDice supports withdrawing all the major cryptocurrencies they allow deposits for, including Bitcoin, Ethereum, Tether, EOS, and others. Just be sure to select the proper network when withdrawing to avoid any issues. For example, with Ethereum, you can withdraw on the ERC20 or BEP2 networks.
One thing to be aware of is that per TrustDice’s terms, you need to wager your deposit amount five times (5X) before you can withdraw. This is higher than other crypto casinos, and we’d prefer to see it in the 2-3X range. Still, it’s a measure to prevent bonus abuse – and it shouldn’t be an issue for most players.
Time Frames and Withdrawal Limits
TrustDice aims to process crypto withdrawals within one hour – although their website states that, often, they’re instant. However, in some cases, withdrawals can take up to 48 hours. Your withdrawal will likely take longer than an hour if you have a big win or claim a bonus.
There are some withdrawal limits to be aware of; daily, weekly, and monthly withdrawal limits apply, equating to $5,000, $15,000, and $50,000, respectively. It still shouldn’t be an issue for most players, but high-rollers may want to contact the customer support team beforehand to request a higher limit.
Responsible gaming
TrustDice has a dedicated, responsible gambling page, which you’ll find in the footer section of their website. They encourage players to gamble reasonably. For those who feel unable to control their gambling, TrustDice allows players to self-exclude themselves by contacting customer support.
Once initiated, self-exclusion prevents access to your account or the ability to withdraw funds. You must withdraw any existing balance before self-exclusion. We were pleased to see that TrustDice Casino lets you enter into a self-exclusion agreement yourself – you don’t need to contact the customer support team to do so.
However, we would like to see TrustDice offer more responsible gambling tools in the future. Deposit limits, loss limits, and session timers would allow players to control their gambling spend and time on site, and these are, in our opinion, tools that should be available at all online casinos today.
Customer support
Supporting a wide range of languages, including English, Spanish, Russian, Japanese, and Korean, TrustDice Casino’s customer support team is responsive, friendly, and helpful. They offer a couple of different ways to contact the customer support team, although the live chat feature looks to be the best.
According to TrustDice and other player reviews, players are usually immediately connected to a live chat agent, with most inquiries resolved in under five minutes. The live chat portal is open 24 hours a day, seven days a week, too.
While you can’t (yet) contact the customer support team through a dedicated phone number, they offer email support – and you can also contact the customer support teamvia Discord, Telegram, and an online forum!
Here at Casinomeister, we always love to see online casinos innovating – and by offering unconventional customer support methods like Telegram, players worldwide can get help and support when needed.
KYC
TrustDice states they reserve the right to verify all player’s accounts. However, it is unclear if these checks are required for players to withdraw funds or use site services. We could not find any information on their website indicating that ID or document uploads are mandatory. Their terms only state that accounts may be blocked if players do not complete KYC when requested.
Ideally, we would like to see more transparency from TrustDice on their identity verification policies. Do they run automated KYC checks on player data? Under what deposit or withdrawal thresholds are documents required? This information should be readily available to users – but it’s a minor concern, especially as, here at Casinomeister, we recommend always verifying your account voluntarily.
Website Experience and Features
Playing at TrustDice Casino is incredibly easy, thanks to their slick, modern HTML5 website. It works great on any device, and with a couple of exceptions, its intuitive navigation makes it easy to find your favorite games. Pages load almost instantly without any lag or delay.
On the desktop, the layout is clean and uncluttered. The homepage highlights popular titles and new releases so you can quickly get a feel for what’s hot right now. The main navigation menu is on the left side of the screen, where you’ll be able to access the different areas of the site.
The mobile casino is just as user-friendly, with the same high-quality look and feel. Navigation works flawlessly with a responsive design that automatically optimizes for your screen size. Like on their desktop site, games load quickly, and you can access all your account functions, including deposits and withdrawals, responsible gambling features, and more.
Brand games
Providers
At TrueDice Casino, you enjoy a fantastic range of games from an impressive list of over 20 renowned providers. In no particular order, the software providers you’ll find include Relax Gaming, Quickfire, Nolimit City, Evolution Gaming, Betsoft, Habanero, Booming Games, Blue Guru Games, Play’n GO, Wazdan, Platipus Gaming, Ezugi, Pragmatic Play, Playtech, Endorphina, Spinomenal, GameArt, Evoplay, Belatra, and Push Gaming.
They offer various games, ranging from video slots, classic slots, progressive jackpot games, instant wins, provably fair games, and plenty of live dealer games. Below, we will look at some of the most popular games we saw at the online casino when writing this review.
Slots
With thousands of slots, including modern video slots and old-school classics, TrueDice Casino is a paradise for slot lovers. You’ll find everything from hits like Book of Dead, Starburst, and Gonzo’s Quest alongside unique titles you won’t find elsewhere. Their filters make it easy to sort through the games on offer, too – so it’s easy to find your favorite casino games. Below, we’ll look at a few popular slots we found while writing this review.
Sweet Bonanza
Sweet Bonanza is a colorful video slot by Pragmatic Play that takes you to a candy-filled wonderland. When you load up the game, you’re greeted with a unique reel layout filled with juicy fruits and sugary treats. The game uses a tumble feature, meaning winning combinations disappear to make room for new symbols, allowing multiple wins on a single spin.
The main win potential is found within the bonus round, triggered by landing four or more scatter symbols anywhere in view. During the free spins, multipliers come into play – worth up to 100X – massively boosting your chances of hitting a big win! There’s also a bonus buy function for those looking to skip the base game and head right into the action.
Pimped
Pimped by Play’n GO takes you into the luxurious hip-hop world, complete with bling, dollar bills, and high-rises. It’s one of their older titles, but it remains just as popular today as ever – and it was one of the first games to allow players to choose to play just one payline to increase the volatility.
The main bonus round in Pimped is the Win Spins feature. Landing 3, 4, or 5 of the scatter symbols anywhere in view triggers the feature, and you’ll be awarded five initial spins. You get guaranteed wins during the free spins, and you can retrigger more free spins, up to 20, by landing one or more scatter symbols in view. There is also a gamble function which you can use to try and double or quadruple your winnings!
Starz Megaways
Starz Megaways, developed by Pragmatic Play, is an interstellar-themed slot that offers up to 117,649 ways to win, thanks to the Megaways mechanic. Megaways games completely changed the online gambling landscape – and while they’re a few years old, they continue to be popular with players worldwide.
The game offers lots of action, including expanding wilds – but the free spins is where you’ll find most of the win potential, as the wilds lock in place, potentially taking up to seven row positions!
Wolf Gold
Wolf Gold by Pragmatic Play is one of the game developer’s earliest titles – but it remains popular, especially with those who love nature and animal-themed slots. Set against a desert canyon backdrop, the game features symbols like wolves, eagles, and buffaloes. T
The game includes bonuses and features, including a money re-spin feature to win coin values or three jackpots: Mini, Major, and Mega. The scatter symbols can activate a free spin round where the middle reels merge to form one giant symbol, increasing your chances of big wins.
Book of Clovers
Book of Clovers by Spinomenal is a slot game inspired by Irish folklore. Of course, we all love an Irish slot, right? And with so few to choose from, it’s always good to see a new one released! OK, so while we’re being a little sarcastic, Book of Clovers is an excellent slot, and it’s designed to immerse you in a world of magic and luck.
One of the key features is the free spins round, which is triggered by landing three or more scatter symbols. During the free spins, one symbol is chosen to expand across the reels, giving you more chances to win. It’s a classic “Book Of” game with an Irish twist – but there’s also a bonus buy function so you can purchase direct entry into the free spins feature if you prefer.
Table Games
When you want to take a break from slots, TrueDice has a great selection of classic table games and video poker. Blackjack fans are covered with a long list, including Single Deck, Multihand, and American Blackjack. You’ll also find various roulette, baccarat, casino poker, dice games, and more from multiple game providers on offer.
For video poker, there are titles like Jacks or Better, Deuces Wild, Joker Poker, and a few multi-hand variations that you can enjoy. Tables have limits ranging from 0.001 BTC up to 0.5 BTC, so there are stake options for players on all budgets, too!
Progressive jackpots
When you load up the TrustDice games menu, you won’t see a dedicated progressive jackpot tab – but you’ll be pleased to learn they offer a large game selection of jackpot titles. The maximum win amount on many of these progressive jackpot games is life-changing for many, so it’s always worth having a punt on these quality games when you get the chance! Below, we’ll look at some of the jackpot games we found when writing this review.
Immortal Romance Mega Moolah
Immortal Romance Mega Moolah is a dark and atmospheric slot that takes you into the world of vampires and forbidden love. Developed by Microgaming, this slot is essentially an upgrade of the original Immortal Romance but with the added excitement of the Mega Moolah progressive jackpot. This jackpot can be triggered randomly, giving you a shot at huge payouts.
The game is iconic in the online gambling world, and the soundtrack is one of the best ever found in an online slot in our opinion!
Aside from the jackpot, the game’s main attraction is its storytelling. You get to know four different characters, each with their background story and features like free spins and multipliers.
The Chamber of Spins unlocks these features, and you will receive one of four bonuses and features; once you’ve triggered the bonus round 20 times, you can choose which bonus you’d like to play.
Mega Fireblaze Jackpots: Legacy of the Tiger
Mega Fireblaze Jackpots Legacy of the Tiger by Playtech takes you on a jungle adventure with rich graphics and engaging gameplay. You’re immediately drawn into a lush, exotic landscape filled with wild animals like tigers and orangutans.
However, it’s not the cute animals and HD graphics that attract players to this slot; it’s the Mega Fireblaze Jackpots, which allows you to land one of four different progressive jackpots: the Mini, Minor, Major, and Grand. The jackpot round is triggered by landing six or more moon symbols, leading you to a respin feature where you collect moons for cash prizes or jackpots.
The game also includes a free spins round, triggered by landing three or more scatter symbols anywhere in view, and during these spins, only high-paying symbols can land on the reels – making it much easier to land big wins with premiums!
Provably Fair Games and Dice Games
Another unique feature at TrustDice is their exclusive, provably fair games, Crash and Dice. These titles operate on blockchain technology to deliver verified, tamper-proof outcomes.
Crash is an exciting, high-risk, high-reward game where players bet on when a rocket ship will “crash.” The longer you stay in, the bigger your potential payout – but be careful because if you don’t cash out before the crash, you lose!
If you choose to play Dice, you simply bet high or low on the outcome of a dice roll. It’s simple but fun – and for both games, you can instantly verify game rounds through the Blockchain verification system! So, how does this work? Let’s get technical for a moment.
Sports Betting: Our TrustDice Casino Review
While many crypto casinos offer sports betting facilities, the sportsbook at TrueDice is, in our opinion, better than most. You’ll find competitive odds across a vast range of sports and leagues. Football, basketball, tennis, boxing, MMA – they offer almost everything – and some niche sports like volleyball, squash, and racing.
For popular leagues like the NFL and Premier League, TrueDice offers a vast selection of betting markets. You’ll find classics, like spreads, totals, money lines, and less-common betting options, like cover team and player props, live betting, futures, and parlays. Their odds boosts, and promotions also give you great value on certain bet types.
Our only real complaint with their sports betting facility is the lack of a dedicated search bar. You may need to click around to find the market or event you want to bet on. However, it’s a minor thing – and, overall, it’s a very impressive product!
About the Team and History
TrustDice is a leading cryptocurrency casino that has been operating since 2018. It is owned and operated by the Satoshi Gaming Group N.V., which is focused on providing provably fair blockchain gambling games in conjunction with ‘normal’ casino games.
Headquartered in Curacao, TrustDice holds a gaming license from the Curacao eGaming regulatory authority. While many players have concerns about Curacao-licensed casinos (a lot of the time, justifiably so), TrustDice looks to be one of the better Curacao operators.
With users spanning the globe, TrustDice’s website is also available in many languages, such as English, Spanish, Russian, Portuguese, and Chinese. However, due to regulatory restrictions, citizens of certain countries like the USA, UK, and France are prohibited from playing.
Complaints and Track Record
Searching through the forum and our PAB records going back to 2018 shows no complaints. In other words, they have a pretty clean record for a casino that has been online for five years.
Casino Facts
Founded | 2018 |
Accredited | Nope |
Jurisdictions | Curaçao Master License 1668/JAZ : eGaming |
Casino representative | Casino rep |
Affiliate program | TrustDice Affiliates |
Is this casino certified at Casinomeister | No |
Payout Time | 0-5 hrs |
Reverse Time | 0 |
Weekend Payouts | Yes |
Locks Withdrawals | Yes |