Casinos

Casinos By Status

Popular Filters

By Banking Options

Games

All Games

Bonuses

Popular Bonus Filters

Forums

Popular Forums

Forum User Features

Recent Forum Threads

Complaints

Submit A Complaint (PAB)

PAB Rules and Guidelines

Browse PABs

PAB Status

Open 39
Closed 19

Gambling News

Popular News Sections

Recent News

About Us

About Us

Online Casino Complaints Summary 2025

27
Total Tickets
Click the icons above to toggle tickets visibility
740
Total Recovered
Other
16/01/2025
Waiting For Rep
Jurisdiction: Curaçao GCB

Recovered: €-

Comments

---

Solution

Case in progress.
Other
16/01/2025
In Progress

Playmillion

---

Jurisdiction: Malta (MGA)

Recovered: €-

Comments

---

Solution

Case in progress.
Payment Issues
16/01/2025
In Progress

BC.Game

Player says that their casino account shows a number of successful withdrawals but they did not receive any payments.

Jurisdiction: Anjouan (Comoros)

Recovered: €-

Comments

Player says that their casino account shows a number of successful withdrawals but they did not receive any payments.

Solution

Case in progress.
Payment Issues
16/01/2025
Waiting For Response

PlayOJO Casino

Player is having difficulty withdrawing.

Jurisdiction: To Be Determined

Recovered: €-

Comments

Player is having difficulty withdrawing.

Solution

Case in progress.
Payment Issues
15/01/2025
Waiting For Rep

Planet 7 Casino

Player is having difficulty withdrawing.

Jurisdiction: None/Unspecified

Recovered: €-

Comments

Player is having difficulty withdrawing.

Solution

Case in progress.
Payment Issues
15/01/2025
In Progress

Club Player

Player says that they have been waiting a month for payment.

Jurisdiction: To Be Determined

Recovered: €-

Comments

Player says that they have been waiting a month for payment.

Solution

Case in progress.
Payment Issues
14/01/2025
Waiting For Rep

SunriseSlots

Player is having difficulty withdrawing.

Jurisdiction: None/Unspecified

Recovered: €-

Comments

Player is having difficulty withdrawing.

Solution

Case in progress.
Payment Issues
14/01/2025
Waiting For Response

GoldenClover

Player is having difficulty withdrawing.

Jurisdiction: To Be Determined

Recovered: €-

Comments

Player is having difficulty withdrawing.

Solution

Case in progress.
Payment Issues
13/01/2025
In Progress

Casino Extreme

Player says that they are repeatedly being asked to deposit in order to withdraw.

Jurisdiction: To Be Determined

Recovered: €-

Comments

Player says that they are repeatedly being asked to deposit in order to withdraw.

Solution

Case in progress.
Payment Issues
12/01/2025
Resolved

iNetBet Casino

Player says that they've been waiting weeks for payment.

Jurisdiction: Curaçao - Unverified

Recovered: €-

Comments

Player says that they've been waiting weeks for payment.

Solution

Player reports they have now been paid in full.
Other
11/01/2025
Waiting For Response

Bitstarz Casino

OP feels they're not winning past a certain point.

Jurisdiction: Curaçao GCB

Recovered: €-

Comments

OP feels they're not winning past a certain point.

Solution

Case in progress.
Payment Issues
10/01/2025
Waiting For Rep

Posh Casino

Player says that they have been waiting over two months for payment.

Jurisdiction: None/Unspecified

Recovered: €-

Comments

Player says that they have been waiting over two months for payment.

Solution

Case in progress.
Payment Issues
10/01/2025
Closed

ragingbullslots

Player says that despite being verified, they have been waiting 9 days for their payment.

Jurisdiction: Anjouan (Comoros)

Recovered: €97

Comments

Player says that despite being verified, they have been waiting 9 days for their payment.

Solution

Casino says the player has been paid the maximum amount as per the bonus rules.
Other
09/01/2025
In Progress

MegaRiches

Player says that despite being verified, their account was closed, and their winnings confiscated

Jurisdiction: To Be Determined

Recovered: €-

Comments

Player says that despite being verified, their account was closed, and their winnings confiscated

Solution

Case in progress.
Payment Issues
07/01/2025
Waiting For Response

SunriseSlots

Player says that they have been waiting over three weeks for payment.

Jurisdiction: None/Unspecified

Recovered: €-

Comments

Player says that they have been waiting over three weeks for payment.

Solution

Case in progress.
Other
06/01/2025
In Progress

RichPrize (rp42.casino)

Player says that despite requests, has not closed their account but instead is sending them repeated emails asking them to...

Jurisdiction: None/Unspecified

Recovered: €-

Comments

Player says that despite requests, has not closed their account but instead is sending them repeated emails asking them to deposit to receive a bonus.

Solution

Case in progress.
Payment Issues
06/01/2025
Closed

iNetBet Casino

Player is having difficulty withdrawing.

Jurisdiction: None/Unspecified

Recovered: €-

Comments

Player is having difficulty withdrawing.

Solution

The casino provided proof that they player had done numerous chargebacks, none of which the player divulged and even claimed they knew nothing of any chargebacks. Case closed and player banned from future use of the PAB service.
Other
06/01/2025
Closed

Instaspin

Player says that that they went to an unlicensed casino, played, lost -- and would now like their money back.

Jurisdiction: Anjouan (Comoros)

Recovered: €-

Comments

Player says that that they went to an unlicensed casino, played, lost -- and would now like their money back.

Solution

Closed at the player’s request.
Payment Issues
06/01/2025
Waiting For Response

PlayOJO Casino

Player says that they have been trying to withdraw for over a month.

Jurisdiction: Malta (MGA)

Recovered: €-

Comments

Player says that they have been trying to withdraw for over a month.

Solution

Case in progress.
Payment Issues
06/01/2025
In Progress

SunriseSlots

Player says that they have been waiting over five months for their payment.

Jurisdiction: None/Unspecified

Recovered: €-

Comments

Player says that they have been waiting over five months for their payment.

Solution

Case in progress.
Self-Exclusion
05/01/2025
In Progress

Wettenlive

Self-exclusions issue.

Jurisdiction: Curaçao GCB

Recovered: €-

Comments

Self-exclusions issue.

Solution

Case in progress.
Technical Issues (Software)
05/01/2025
In Progress

3kingsbet

Player says that they were unable to place bets at the casino -- each time they tried, they were automatically...

Jurisdiction: To Be Determined

Recovered: €-

Comments

Player says that they were unable to place bets at the casino -- each time they tried, they were automatically redirected to the login page.

Solution

Case in progress.
Bonus
05/01/2025
In Progress

OSHI

Player says that key information is missing from the Terms of a deposit bonus.

Jurisdiction: To Be Determined

Recovered: €-

Comments

Player says that key information is missing from the Terms of a deposit bonus.

Solution

Case in progress.
Payment Issues
04/01/2025
Waiting For Response

PlayOJO Casino

Player says that they have been waiting over 24 hours for their withdrawal.

Jurisdiction: To Be Determined

Recovered: €-

Comments

Player says that they have been waiting over 24 hours for their withdrawal.

Solution

Case in progress.
T&C Dispute
03/01/2025
In Progress

ms881.asia

Player says that their winnings were confiscated.

Jurisdiction: Other

Recovered: €-

Comments

Player says that their winnings were confiscated.

Solution

Case in progress.
Bonus
02/01/2025
Resolved

Betsafe Casino

Player says that after using a bonus, their winnings were confiscated, their deposits returned and they are unable to get...

Jurisdiction: Malta (MGA)

Recovered: €643

Comments

Player says that after using a bonus, their winnings were confiscated, their deposits returned and they are unable to get clarification.

Solution

Player reports their remaining balance was returned and they are satisfied with the outcome.
Other
02/01/2025
Waiting For Rep

CasinoRewards

Player requesting a document from the casino.

Jurisdiction: Kahnawake (KGC)

Recovered: €-

Comments

Player requesting a document from the casino.

Solution

Case in progress.