CasinoMax Review

Customer support

Like all other casino reviews, this one wouldn’t be complete without mentioning customer support. Players who experience any issues while playing in Casino Max online casino can seek help via live chat and phone at +1 844 886 7198.

The support agents respond fast and in a kind and friendly manner. Whether you need help with a deposit bonus, a game, money transactions, verification, or anything else, your query will most likely be resolved quickly and efficiently.

KYC

While Casino Max players don’t need to verify their identity before making deposits, they need to do so to make successful withdrawals. To complete the verification process, a user needs to provide the following documents:

• A copy of a government-issued ID, such as passport, ID card, or driver’s licence;
• Proof of ownership of the payment method used to make deposits in all online casinos owned by the group;
• A copy of a recent utility bill or bank statement as proof of address.

The casino takes up to two days to review the verification documents. Within this time frame, the operator will notify you about your verification status and ask you to submit additional documentation if needed.

Website Experience and Features

The Casino Max website works on the same platform as most other RTG casinos, featuring a plain design with minimal decorative features. Although some players may complain that it looks a bit outdated, the site focuses on functionality rather than visual appeal, which is a good thing.

Indeed, the homepage layout is quite intuitive. The main game categories are listed on the left-hand side of the window, making it easy to navigate through the portfolio. The Cashier shortcut is also located in a visible place above the categories list, as are the live chat and the message centre icons.

Overall, the site is pretty fast and functional, but we found it odd that there were no terms and conditions shortcuts on the site once you log in. On the flip side, this and other important gambling site sections, such as banking, responsible gambling, security, privacy, and more, exist on the website’s main version available when not logged in.

When it comes to mobile gambling online, our Casino Max review failed to reveal any standalone mobile apps. However, the operator does feature a mobile version of the website for Android and iOS users.

While not every game is available for playing on the go, there is a decent range of titles on the mobile platform, all fully-optimized for smaller screens.

Unique Features

When it comes to Casino Max’s unique features, we should definitely mention its rich promotional program. Not only does it offer a staggeringly generous welcome bonus, but this offer also comes with some very reasonable terms and conditions, like 40x wagering requirements and no winning caps whatsoever.

On top of that, the platform also features a wide range of regular deposit bonus promotions for existing players. Whenever you need a bonus pick-me-up, you can make a minimal deposit and claim one of the offers from the list.

See Reviews of Other RTG Casinos Here: 

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• Slots Ninja Casino has consistently shown themselves to be a bunch of stand-up, reputable guys and gals.

Brand games

Providers

CasinoMax has a decent range of games in all of the most sought-after game categories — slots, table games, video poker games, live casino, and specialty games. The operator’s games have been supplied by RealTime Gaming, the most common provider in online casinos catering to the US market. In addition to that, the live dealer section contains games provided by Visionary iGaming, another popular gaming software provider.

Slot Games

The online slots selection in CasinoMax contains a reasonable number of games covering all sorts of themes, visuals, and game mechanics. You can find classic titles with simple gameplay or opt for the more complex real money slots with exciting new features. The collection includes some of the most popular RTG games, including Bubble Bubble 2, Achilles, Asgard, Ancient Gods, Cleopatra’s Gold, and Cash Bandits 3, among many others.

Live Dealer Games

The live dealer section in CasinoMax has been provided by Visionary iGaming. Although the number of games is not staggering, the category still offers options for the most popular types of games — European Roulette, Blackjack, and Baccarat. On top of that, the fun games feature wide table limits, allowing everyone to join regardless of their bankroll.

Video Poker and Other Table Games

Video poker fans will be thrilled to find out that Casino Max has some of the most popular video poker titles on offer. This includes Bonus Deuces Wild, Joker Poker, Aces and Eights, Bonus Poker Deluxe, Pai Gow poker, and Sevens Wild, among other options. Users can also play table games like online Blackjack and Caribbean Stud Poker. Some of these titles also come with progressive jackpots of up to $23,444.

Progressive Jackpots

Progressive Jackpot Caveat: Many if not all of the progressive jackpot games at this casino are supplied by Real Time Gaming – a decent software provider that has a relatively upstanding history at Casinomeister. If you are one of the few who win a progressive jackpot of substantial winnings, and you reside in a jurisdiction where payment processing might be challenging, you might not receive the winnings in one lump sum. These payments might be paid in monthly instalments. There is a thread in our forum which details one of these experiences here:
Just hit a huge progressive at Slotocash Casino…

Unfortunately, the range of progressive jackpots in Casino Max is a bit limited as it includes only a few table game and progressive slots game titles. Despite that, the titles that do offer jackpots feature some staggering grand prize amounts. At the time of this writing, the highest jackpot prize in the casino amounted to a whopping $2 million on Jackpot Pinatas Deluxe.