LeoVegas Casino Review
A World-Leading Casino That Offers Thousands of Games
Casinomeister's Verdict
LeoVegas Casino is a great casino. They are responsive to player critiques, kudos, and criticisms. They really care about their players and can always be depended on to do the right thing. I would recommend Leo Vegas to my closest friends – a great casino for all players.
Fast payouts here!
First Impression
LeoVegas casino was launched in 2012 and accredited at Casinomeister in July 2014. Since this time, they have been getting some great comments in the forum – many of which praise their customer care team.
LeoVegas sportsbook is licensed in Malta and the UK by the Malta Gaming Authority and the United Kingdom Gambling Commission. Their customer service is in-house and is located in Malta.
Signing up is relatively easy. You need to have a mobile number for the signup process. This is how your account is verified. It’s quick and simple.
Once you have set up an account, navigation is easy, and we found the website easy-to-use, easy-to-navigate and very user-friendly. They also offer a mobile casino, something we’ll be talking about later on within this LeoVegas Casino review.
One thing worth pointing out is that bonuses are normally only available to users from the UK, Finland, Norway, Austria, Germany, Switzerland, New Zealand and Sweden, saving any exceptions to any particular bonuses offered at the sole discretion of LeoVegas.
LeoVegas is one of the top online casinos around – and you can find out why right here in this review.
Pros
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Fast payouts
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Great customer service
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Weekend Cashouts
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Over 1,300 slots
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Good assortment of games
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Great player relations
Cons
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Limited Video Poker
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Bonuses offered to a limited number of countries
BONUSES AND PROMOTIONS
LeoVegas ensures all players – both new and old – are taken care of when it comes to bonus promotions, and below, we’ll take a look at what the casino has to offer in terms of bonuses.
Welcome Offer
The main welcome LeoVegas casino bonus is pretty generous – and while it varies from country to country, it’s generally delivered in the form of a matched deposit bonus. For example, the welcome bonus for Canadian players is a 100% matched deposit bonus up to $1,000 – and you can also claim up to 200 free spins on “Book of Dead” as part of this welcome bonus offer on first 3 Deposits.
Bonus comes with pretty low wagering requirements; 25X! We should point out, however, that the wagering requirements for the 100% match bonus must be completed within 7 days. If you don’t meet the terms and conditions within 7 days, your bonus will be forfeited.
LeoVegas also has special bonuses for its live gaming casinos, its bingo room and its sportsbook.
No-Deposit & Free Spins Offers
LeoVegas doesn’t currently offer a no-deposit bonuses.
VIP and Loyalty Programs
LeoVegas has a loyalty program that all players are entered into from the moment they first join the site. It’s composed of a large number of levels – 61+ at the time of writing – and there are monthly bonus rewards with deposit bonus offers, 100% match bonus promotions and more, as you progress and move up the ladder. The higher up you are, the better the bonus offers you’ll get, and those at the top-end of the scale may also be invited into the invitation-only VIP program at LeoVegas.
Banking & Payment Methods
LeoVegas supports several banking methods for you to take advantage of, and the payment methods they offer is designed to ensure that players from all over the world can make a deposit into their account and withdraw back out – easily and quickly.
Some of the banking options you can use at LeoVegas to make a deposit includes VISA, MasterCard, Maestro, Paysafecard, Skrill, POLi, Trustly, PayPal, and, in some situations, bank transfer.
There aren’t any fees for you to make a deposit, and funds are credited to your LeoVegas Casino account instantly.
Withdrawal Speed
Withdrawals at LeoVegas are processed quickly, with the team processing all withdrawal requests within 24 hours. Once they’ve processed your withdrawal, it can take anywhere from a few minutes up to 5 working days for you to receive your funds, depending on which payment method you chose to use.
Average Based on 11 real users
Responsible Gaming
LeoVegas is really strong when it comes to responsible gambling, and they do all they can to ensure that players playing at their casino can do so safely and without gambling more than they can afford. They offer all players a wide variety of responsible gambling tools – all of which can be self-implemented – and this is great for us to see, as it’s rare for big-name brands to take responsible gambling so seriously.
LeoVegas offers a ‘Self Assessment Test’, a series of questions designed to see if a player is suffering from problem gambling. If someone answers ‘yes’ to a certain number of these questions, they are advised to speak to a professional or take action over their behaviour.
The casino also offers you set limits, the most common of which is the deposit limit. This limits how much money you can deposit at the casino on a daily, weekly or monthly basis and ensures that you’re able to enjoy playing at the site, spending only what you can afford.
Besides, you can also set loss limits, session time limits and wagering limits. If you feel as though your time spent on gambling sites has reached a level where it’s starting to become problematic, LeoVegas also allows you to take a time-out – closing your account for up to 6 weeks – along with self-exclusion, which completely blocks your account for up to 5 years.
LeoVegas always promotes safe gambling, so they joined www.leosafeplay.com to provide players with more care and protection via tools like deposit and loss limit, session limit, wagering limit, time alert, player history and self-exclusion, with self-assessment option on top.
Customer support
LeoVegas Casino offers excellent customer service – one of the best we’ve had the pleasure of trying out – and they offer 24 7 customer support, so you can always get in touch with the customer support team when needed. The 24 7 customer support team can be easily reached through the live chat facility, and this ensures you can talk to a member of the customer service team easily and quickly.
Using live chat, you’ll be connected with a customer service agent in just a minute or two. Live chat agents will be happy to answer any of your questions, whether they involve banking options, payment methods, or if you want to play the casino games available and want to learn more about them or have a query about their mobile casino or slot games.
While writing this LeoVegas Casino review, as with all online casino reviews, we thoroughly tested out the live chat facility and found that the team were incredibly helpful, friendly, respectful – and professional.
If for some reason, you prefer not to use the live chat facility, you’ll also be able to reach the customer service team via email. The support team’s email address is support@leovegas.com.
KYC
Regulations are harsher than ever in today’s online gaming world, and online casinos must obey them or pay hefty penalties.
Since LeoVegas Casino is authorised by the Malta Gaming Authority, one of the toughest online gambling authorities in the country, it is required to perform identity checks on its players to ensure that they are above the age of 18 and to enable the casino to know who players are.
If you’re located in the UK, you’ll need to complete an identification check before you can play at LeoVegas. Those located outside of the UK will not need to complete a KYC (Know Your Customer) check before playing, but LeoVegas will likely carry out a KYC check at some point – usually when making a withdrawal.
If you’re asked by the LeoVegas team to complete a KYC check, you’ll need to provide a copy of your ID (Passports, Driving Licenses and ID Cards are accepted), along with Proof of your Address, which usually can include a recent Utility Bill, Bank Statement, Tax Return or Phone Bill.
If you need to send in any documents, copies can be sent as PDF, JPEG or PNG to support@leovegas.com, although the size of any files you send in must be under 5MB. LeoVegas will award up to 20 free spins to players from certain countries for submitting these documents. So it’s nice to see the online casino actually rewarding you for carrying out the check.
We should also point out that LeoVegas tend to process all KYC documents fairly quickly. Their team works round-the-clock to ensure that your account is verified as quickly as possible, and your documents will usually be processed in under 24 hours – often, in just an hour or two after you first submit them to the site!
Website Experience and Features
Desktop and Mobile Gaming
LeoVegas offers one of the best mobile casinos we’ve seen in quite some time – and they’ve actually won awards for the best mobile platform. The mobile-friendly version of LeoVegas can be easily accessed from your mobile device’s internet browser – so you don’t need to download any special software or allow plugins to access the mobile platform.
This mobile-friendly website offers a huge selection of online casino games and also has a selection of mobile games. Mobile games are designed only for mobile devices – and it’s a nifty little feature that LeoVegas offers in their mobile casino.
LeoVegas also offers a professional mobile casino app, and this mobile app can be downloaded on Android and iOS devices. The LeoVegas mobile app is free to download and allows you to place bets from your mobile device without entering your login credentials each time you want to play. While reviewing the LeoVegas mobile app, we found the mobile gaming experience to be fantastic.
It’s clear they’ve put a ton of work into developing both the mobile-optimized version of their website and the mobile app, and it’s incredibly easy-to-navigate, easy-to-use, user-friendly and fast!
LeoVegas Sports
We’ve noticed quite a lot of the top online casino sites doing is opening a sportsbook – and LeoVegas is the latest online casino to do so. They now offer sports betting facilities to players from a wide variety of countries, and you’ll find a large number of betting markets to choose from.
The sportsbook at LeoVegas was launched in January 2016 and is powered by online sports betting experts Kambi Grup. Gustaf Hagman, one of the co-founders of LeoVegas, said:
“Following an extensive selection process, we identified Kambi as the partner that can match our high ambition and provide enabling technology and capability for us to innovate and drive the sports betting experience in the mobile era.”
The sportsbook is fantastic, allowing players to bet on a huge selection of betting markets, and you’ll find everything from football, horse racing and WWW, to handball, sailing – and even surfing!
Brand games
Game Providers
LeoVegas offers a ton of games from some of the world’s leading game developers. This includes the likes of 2by2 Gaming, Bally, Barcrest, Betdigital, Betsoft, Big Time Gaming, Blueprint Gaming, Core Gaming, Cryptologic, Elk Studios, Evolution, Extreme Live Gaming, Ezugi, Fantasma Games, Fuga Gaming, Gamevy, Gamomat, Genesis Gaming, IGT, Inspired Gaming, iSoftbet, Just for the Win, Lightning Box Games, Lucky Streak, Microgaming, Nektan, NetEnt, NextGen Gaming, Odobo, OpenBet, Play’n GO, Playtech, Pragmatic Play, Push Gaming, Quickspin, Rabcat, Realistic Games, Skillzzgaming, WMS, Yggdrasil Gaming and more!
Whether you’re looking to play slots, live games, progressive jackpot slot games or conventional casino table games, you’ll find them all at LeoVegas Casino – and below, we’ll take a look at the different online casino games you’ll find at the site.
Slots
The range of slots games you’ll find at LeoVegas Casino is incredibly impressive – and all of these real money slots games can be easily sorted; you can search for games directly by their name, and, as we see at many online casino sites, LeoVegas also allows you to sort games by the operator.
One of the site’s most popular video slots is Game of Thrones – an iconic video slot from industry-leader Microgaming. Game of Thrones is one of the few slots that aren’t all about the main free spins bonus round, and you’ll find yourself able to hit monster wins from within the base game, too, thanks to the fact that the wild symbols are stacked on all five reels.
Book of Dead is another popular slot at LeoVegas Casino. Book of Dead is from industry-leader Play’n Go – and Play’n Go is often regarded for creating the highest quality video slots, slots that you’ll find at all the best online casinos. The main attraction of this Play’n Go release is the free spins bonus round, where one symbol is chosen at random to become expanding. If the Explorer is chosen – and you land a full screen – you can win up to 5,000X your stake – so you can easily see why it’s one of the most popular video slots on offer at the site.
LeoVegas offers a wide variety of classic slots too, which is perfect for those looking to take things back a notch. Of course, the classic real money slots you’ll find aren’t as popular as the more modern video slots – but the online casino offers a decent array, many of which are provided from Microgaming.
Live Dealer Games
LeoVegas Casino offers a huge selection of live dealer games, so if you’re looking to play live titles – or want to play live games – you’ll find no shortage when you play at this top online casino. All the live dealer games at LeoVegas Casino are provided by Evolution Gaming. Evolution Gaming is the clear market leader in the live dealer industry, offering both conventional casino games and more unusual live games.
Of course, within the live dealer games portfolio at LeoVegas Casino, you’ll find classics like Live Blackjack, Live Dealer Roulette, Live Baccarat and Celebrity Blackjack. Still, you’ll also find more unusual live casino games.
This includes Monopoly Live, Deal or No Deal Live, Football Studio Live and Dream Catcher. All of the live dealer games at LeoVegas Casino can be found under the dedicated “Live Casino” tab.
Plus, like any reputable online casino, Leo Vegas allows you to play their live casino games from as little as $0.50 – so you don’t need to worry about staking too much to get in on the action!
Roulette
As part of this LeoVegas review, we also wanted to look at the Roulette games on offer at the site. It’s fair to say that we aren’t left disappointed. The Roulette games on offer include 3D Roulette, American Roulette, European Roulette, Video Roulette, Premium American Roulette, Premium European Roulette, Premium French Roulette and Roulette Pro.
All of the Roulette games at LeoVegas can be found under their own dedicated tab, and all LeoVegas’ real money Roulette games can also be played in the site’s mobile casino. We’ll talk more about the mobile gaming facilities a bit later on in this LeoVegas review.
Blackjack
Like all top real money online casinos, LeoVegas offers a wide variety of Blackjack titles for you to choose from – and, as we just saw with Roulette, these games can all be found under the “Blackjack” tab, ensuring quick and easy access.
The selection of real money Blackjack games on offer at LeoVegas is impressive, and just a few of the options you’ll find include Classic Blackjack, Professional Series Blackjack, Common Draw Blackjack and Blackjack Beyond.
Table Games and Video Poker
If you’re looking to play more than just Roulette and Blackjack, you’ll be pleased to learn that LeoVegas Casino offers a wide variety of other casino table games – and many of these popular games can be played from as little as $0.50, ensuring those on all budgets can get in on the action!
A number of these popular games are based on poker. You’ll find titles including Caribbean Stud Poker, Three Card Poker, Casino Hold’em, Three Card Poker Multi-Hand, Oasis Poker, Texas Hold’em and Pai Gow – with many of these games offered from different casino software providers.
LeoVegas Casino also offers several video poker machines – and all of these video poker machines (along with the casino table games on offer) can be found within their own section – video poker. Some of these games include Jacks or Better, Deuces Wild and All American Poker.
Progressive Jackpots
Like any top casino, LeoVegas offers a wide variety of progressive jackpot games for you to choose from – and these can all be found under the “Jackpots” tab on the website’s main navigation menu. From here, you’ll see a huge number of progressive jackpot slots on offer – 74 at the time of writing – and these progressive jackpot games can be played both on the desktop version of their site as well as on their mobile-friendly platform.
As you may expect, Mega Moolah is the casino’s most popular progressive jackpot game – currently offering a jackpot worth just upwards of $14 million – and we like how all of the progressive jackpot games at the site display their current jackpot amount on the game’s thumbnail, allowing you to see exactly how much each jackpot is currently worth.
There’s a truly massive range of progressive jackpot video slots to enjoy at the casino. Some of the other titles on offer include Absolootly Mad Mega Moolah, Book of Atem WowPot, Wheel of Wishes, Sisters of Oz WowPot, Hall of Gods, Joker Millions, Empire Fortune, Five Star, Sumo Spins, Lion Dance and Gems Gone Wild.
We should point out that – as you’ll find with most online casinos – you can’t play any progressive jackpot video slots with the main welcome bonus money. Some exceptions are sometimes made, but as a general rule of thumb, you can’t – so be aware of this before playing one of the progressive jackpot games available at LeoVegas.
About the Team and History
LeoVegas was founded in 2011 by Gustaf Hagman (Group CEO) and Robin Ramm-Ericson, and it’s quickly become one of the most popular and successful casinos on the planet, largely thanks to the focus is placed on mobile gaming from the get-go. The site is owned and operated by LeoVegas Gaming Ltd and has long been seen as one of the most reputable and trustworthy casinos globally.
The site is well-regulated, licensed by the UK Gambling Commission, the MGA, the AAMS, among others, and they’ve done so well that they have even won the “Operator of the Year” award multiple times. The site uses state-of-the-art 128-Bit SSL Encryption to ensure player’s details are kept safe. Their generous bonus offers, huge game library and solid customer care facilities have helped the brand catapult into becoming one of the leading iGaming platforms on the planet.
Complaints and Track Record
LeoVegas is an accredited casino here at Casinomeister. This means they’ve had to undergo some checks – and must continue to prove that they’re treating customers fairly and looking after their players.
In the past year, we have had only one complaint submitted to us via our PAB service, which was quickly resolved. LeoVegas iGaming representatives are very responsive in our forum. If or when a complaint pops up in the public forum, it is taken care of swiftly – and the outcome is both succinct and fair.
Their player ratings are great – payouts are under 24 hours, weekend payouts, and their withdrawal limits are nearly non-existent. They are responsive in our forum to player inquiries, and they do not get many complaints (as noted earlier).
If you do experience any issue while playing at LeoVegas, you’ll be able to get direct help from the team here at Casinomeister. They also have an internal complaints team if you want to complain directly with the casino itself.
Casino Facts
| Founded | 2012 |
| Accredited | July 2014 |
| Jurisdictions | Danish Gambling Authority, UKGC, Malta Gaming Authority, Amministrazione Autonoma dei Monopoli di Stato (AAMS), iGaming Ontario, Swedish Gambling Authority |
| Casino representative | Casino Manager |
| Affiliate program | LeoVegas Affiliates |
| Is this casino certified at Casinomeister | No |
| Payout Time | 13-23 hrs |
| Reverse Time | 0-5 hrs |
| Payout Limits | £100,000 (for VIP 1-29), £200,000 (for VIP 30-59), £300,000 (for VIP 60-99) |
| Weekend Payouts | Yes |
| Locks Withdrawals | No |
The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com
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