A decent Realtime Gaming casino
By Jelena Isakov Apr 30, 2022
Spinfinity Casino is a Realtime Gaming powered online casino that’s one of the few sites not to feature a boring, cookie-cutter design. The site offers a wide variety of games, has a decent video poker selection and accepts a wide variety of payment methods. We strongly recommend Spinfinity Casino to those looking for a great selection of Realtime Gaming games
This is the sister site of the award winning CasinoMax and part of the Legend Casino group which was awarded Best Casino Group for 2021.
US State Gaming Licences Held: None Detected (Please contact us if you have any information to the contrary)
We’ve reviewed a LOT of Realtime Gaming-powered casinos here at Casinomeister, and one of the first things that always jumps out at us is the fact that so many of these sites use the same cookie-cutter layout; they all look virtually identical! We were pleased to see that’s not the case with Spinfinity Casino, and the site is one of the very few to use a custom skin – which immediately makes it stand out from all of the others.
Licensed in Curacao, Spinfinity Casino accepts players from all over the world. However, those from Austria, Australia, Belgium, Bulgaria, Switzerland, Costa Rica, Curacao, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, French Guiana, Guadeloupe, Greece, Croatia, Hungary, Ireland, Israel, Isle Of Man, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Martinique, Malta, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Russian Federation, Sweden, Slovenia, Slovakia, Vietnam, and Mayotte aren’t able to play.
There’s not a massive selection of payment methods to choose from, but you will find yourself able to use all major debit and credit cards, and the site now accepts Bitcoin, which is a big plus point for crypto gamblers.
Let’s kick off this Spinfinity Casino review by looking at the various bonuses and promotions on offer to players.
Good software and games
Helpful customer support team
$4,000/week withdrawal limit
$30 minimum withdrawal
BONUSES AND PROMOTIONS
Spinfinity, like all reputable sites, likes to offer players as many bonuses and promotions as possible – and this includes a deposit bonus, a welcome bonus, and regular Spinfinity casino bonuses. Below, we’re going to be looking at the various bonuses and promotions you’ll be able to claim at the site.
New players at Spinfinity can take advantage of the casino’s generous welcome bonus promotion, and this is a deposit bonus that’s available on your first three deposits. It’s a 300% matched deposit bonus up to $9,000 in total ($3,000 per deposit bonus), and the wagering requirements are 40X – which is surprisingly decent for a welcome bonus as generous as this.
There’s also a special crypto bonus (available for those who’re depositing using a cryptocurrency like Bitcoin) along with a one-time 500% crypto welcome bonus – details of all can be found under the ‘coupons’ page.
No-Deposit & Free Spins Offers
Spinfinity doesn’t appear to offer any no-deposit bonuses or no deposit free spins at the time of writing. If this changes, we’ll update this review accordingly.
BANKING AND PAYMENT METHODS
Spinfinity Casino, like all reputable online casinos, tries to offer its players as much choice as possible when it comes to banking options and payment methods. While they don’t offer as much choice as some of the other casinos you’ll find listed here at Casinomeister; they do aim to cater to as many of their players as possible. First and foremost, you’ll be pleased to discover that Spinfinity Casino accepts all major debit and credit cards. This includes VISA, MasterCard, American Express, Diners Club and Discover.
There are no fees to use debit and credit cards at Spinfinity Casino. However, your bank or card issuer may charge you a fee depending on which country you’re located in and whether or not you’re depositing in a foreign currency. The min deposit limit for all debit and credit cards is $35.
In addition to debit and credit cards, customer support also offers a few other payment methods, including Interac, Bitcoin – and, more recently, a number of altcoins. For Interac, the minimum deposit limit is $35, while Bitcoin and all other cryptocurrencies have a minimum deposit of $10.
All deposits are credited to your account instantly, and Spinfinity Casino doesn’t charge any fees – although, as previously mentioned, you may be subjected to fees depending on which country you’re located in.
Unfortunately, one of the few areas where Spinfinity Casino falls a little behind some of their competitors is when it comes to withdrawal time frames, and that’s because the quickest a withdrawal can be processed in is 1-2 days – and that’s for cryptocurrencies. For all other withdrawal methods, which are limited to Check and Bank Wire, the time frame is 3-5 working days. There’s also quite a high fee for the latter two payment methods; $50 and $25 respectively. We should point out that Bitcoin doesn’t carry any withdrawal fee.
The minimum withdrawal limit is $250 for Check, $200 for Bank Wire and $30 for Bitcoin.
Spinfinity Casino states that they’re very committed to responsible gambling – and from what we could see while writing this casino review, it appears as though they’re serious about this. You can find out all about how Spinfinity Casino aims to protect players from under the ‘responsible gambling’ link in the footer section of the casino’s website.
While the range of responsible gambling tools available at Spinfinity Casino isn’t as varied as casinos licensed by the United Kingdom Gambling Authority, for example, they do offer a decent number of tools – the first of which lets you set a cool-off period for your account.
If, for example, you’ve had a bad run or spent a bit more than you wanted to this month – but you only want to take a short break – you can request to put your account into a time-out. This suspends your casino account for a short period of time – of between 24 hours and 6 weeks – during which you’ll be unable to login, deposit money or play.
If you want a more long-term solution and don’t want to gamble at all, Spinfinity Casino also allows you to enter into a self-exclusion agreement. This lets you completely block access to your Spinfinity Casino account for a minimum of 6 months – and this action CAN NOT be undone.
There’s also an option to set a deposit limit – on a daily, weekly or monthly basis – and this limits the amount of money that you’re able to fund your Spinfinity Casino account with. Unfortunately, none of these limits is self-managed; you do need to contact the casino’s customer support team to get them set up.
Spinfinity Casino takes customer support really seriously, and during the writing of this review, our team of online gambling experts made sure to test out the customer support facilities to make sure we’re only recommending casinos that meet our strict criteria. Customer support team works 24 hours a day, 7 days a week, and this ensures you’re able to get help and support no matter what time of day or night you’re playing at the online casino.
Contacting the customer support team at Spinfinity is easy, and there are a couple of different ways that you can use to get in touch with them. The first way – and arguably the easiest method – is to contact the customer support team using the live chat system. Live chat is incredibly easy-to-use, user-friendly and hassle-free, and it allows you to speak with a member of the customer support team in real-time, directly from your internet browser window.
When our team was writing this review, they found the customer support team to be really helpful; we opened up the live chat window and were connected to an operator within 60 seconds, and the customer support agent was then happy to answer our questions.
For those who’re not able to use the live chat facility, Spinfinity Casino also offers customer support via email; the customer support team aims to respond to emails within 24 hours, although if you email them over the weekend or during busy periods, you may need to wait up to 48 hours to receive a response – so just bear this in mind.
Spinfinity Casino is one of the few online casinos we’ve reviewed to have a dedicated ‘Know Your Customer’ tab at the bottom of the screen, and this lets you easily and quickly view the terms and conditions and see when you’ll need to verify your Spinfinity account. Here’s what they have to say about their “Know Your Customer” checks:
“All withdrawals are processed back to the same method of deposit, and we will need to verify your account before any cash out is approved. Before any withdrawal request can be processed, the customer is required to make at least one successful deposit and present their identification documents:
- Photo ID – Driving license, passport (photo and cover page) or a national I.D. card.
- Proof of Address – Bank or utility statement, council tax, phone bill, etc., usually dated within the last three months
- Credit/Debit Cards – Photocopies of the credit/debit card used on your account (front and back).
The documents need to be approved before any payout is enabled on the account. The maximum withdrawal amount is set at $4000 a week. If the account accumulates a higher balance than the maximum weekly limit, the remaining balance will be paid in weekly instalments.”
As you can see, Spinfinity is pretty fair when it comes to conducting “Know Your Customer” checks, detailing what information is needed before you’re able to make a withdrawal. They don’t, however, provide any information about whether “Source of Wealth” checks are carried out or not.
Website Experience and Features
Desktop and Mobile Gaming
One of the first things our team of online gambling experts looks at when reviewing an online casino is how the casino is built and laid out. For example, is the casino easy-to-use and easy to navigate? Is the sign-up process hassle-free and straightforward? What are the loading speeds across the site like?
When we were putting this review of Spinfinity Casino together, we looked closely at all of the above – and the first thing we noticed was that the site features a very modern, up-to-date and state-of-the-art look and feel; the top-most navigation menu offers just a few links – ensuring it’s not too cluttered – and further down the page, you’ll notice the game menu.
We like the fact that everything feels accessible – and it’s pretty easy to navigate through the games available. We would, however, like to see Spinfinity Casino incorporating a search function onto their main home screen in future, as this would allow for even easier access to the games available.
When it comes to loading speeds, Spinfinity Casino does an excellent job in ensuring their site is as fast and user-friendly as possible – and we didn’t experience any noticeable lag, delay or freezing while using the site or playing the games.
In terms of mobile gaming, Spinfinity Casino doesn’t offer a downloadable mobile casino app, although this isn’t uncommon for a smaller casino; the website is, however, fully mobile-optimized, and this allows you to play from your mobile devices. No software needs to be installed to begin playing on the mobile platform, and you simply need to head to Spinfinity Casino from your mobile device’s internet browser, and you’ll be automatically redirected to a mobile-friendly version of the online casino.
As Spinfinity Casino is an online casino that’s powered by Realtime Gaming, as you can expect, almost all of the games available are from Realtime Gaming. In this part of our Spinfinity Casino review,, we’re going to be taking a look at some of the various casino games, video slots and progressive jackpot games you’ll be able to play at the site – kicking off with a look at the slots.
Slot games are, by far, the most popular (and widespread) type of game you’ll find at online casinos and Spinfinity Casino offers players the chance to enjoy a wide variety of titles to choose between. You can find many of the top video slots from under the ‘games’ tab on the main game navigation menu, although there’s also a dedicated ‘slots’ tab on the left-hand side of the screen under the main game navigation menu.
At the time of writing, Spinfinity Casino offers players the chance to enjoy almost all of Realtime Gaming’s video slots, and this allows you to enjoy titles like Thai Emerald, Egyptian Gold, Bubble Bubble 3 and Lucky Catch.
One of our favourite video slots is Hyper Wins – one of the newest video slots to come from Realtime Gaming’s development labs – and this fast-paced, action-packed and exciting video slot is crammed full of win-potential.
Unfortunately, live dealer games can’t be found on Spinfinity Casino’s website. This is due to the fact that, as a Realtime Gaming powered online casino, they simply can’t offer their players live dealer games.
Realtime Gaming, while certainly an innovator in the online gambling industry, has yet to start developing their live dealer games – and as a result, most of the online casinos that offer their games aren’t able to offer players any live dealer games. Some casinos have partnered up with other game developers like Evolution Gaming, but the vast majority haven’t – and this is the unfortunate reality at Spinfinity Casino.
Table Games and Video Poker
Spinfinity Casino offers players the chance to enjoy various casino table games and video poker. You’ll find multiple variations of Blackjack and Roulette, and there are other games like Baccarat and Three-Card Poker on offer as well.
When it comes to video poker, you’ll find 14 games to enjoy (at the time of writing), including Aces and Eights, All American Poker, Deuces Wild, Jacks or Better – and many more. Bonus Poker Deluxe, Double Jackpot Poker, Joker Poker, Double Bonus Poker (Double Jackpot Poker) and other speciality games like board games (bonus rounds included) can also be found, as is the case at many other RTG casinos.
Under the ‘progressives’ tab on the main game navigation menu, you’ll find a few progressive jackpot video slots. Realtime Gaming’s full catalogue isn’t available here, and at the time of writing, we were only able to find 7 different titles to choose from. This includes Jackpot Cleopatra’s Gold, Aztec’s Millions and Spirit of the Inca.
About the Team and History
Spinfinity Casino is a Realtime Gaming powered casino that was first launched in 2020. It’s owned and operated by an industry-veteran, Entertainment Software Group N.V., and if you think that name’s familiar, you may know them from other hugely successful brands such as Casino Max, Cherry Jackpot Casino and Roaring21 Casino.
As a Realtime Gaming powered online casino, Spinfinity Casino predominantly features games from the game developer, although some of Visionary iGaming’s titles are reported to be available to players from certain countries.
Spinfinity Casino is licensed in Curacao by one of the four Master License holders; unfortunately, they don’t currently hold an online gambling license from the Malta Gaming Authority or the United Kingdom Gambling Authority, which is likely to be a slight turn-off for some players.
Complaints and Track Record
Spinfinity Casino doesn’t have many comments made about it in our forum, and because of this, it’s been hard for us to gather comments from our members. However, we’ve gone for the next best thing and looked at some comments from other casinos operating under the same parent company as Spinfinity Casino – and here’s a question one of our players had about the payouts:
“I love Casino max and am a long-time player. Like the others, they are hit or mostly miss. I’ve been lucky recently, cashed out some of my winnings, and played a lot back. I always cash out with bitcoin. I cashed out Monday. Today they declined and said I had to go to the bank. I asked for clarity as I have not done this before. I asked the process and why. It was because I used a card. I used a card for most deposits for them. Then they said it would be another 3-5 business days after approval, but that my deposit has been returned and is playable. Is this a thing that happens? Thanks”
On the same day as the original post, the rep for CasinoMax – Karolina – responded, saying:
“Hi slotheadlizard, congratulations on your win!
The casino terms state:
Any withdrawals will always be sent back to the processor from which deposits were made whenever possible. The casino reserves the right to decide via which payout option withdrawals will be paid to the Player.
I just checked, and the previous spay out win was gained on deposit via Bitcoin, and the latest one is on the Credit card.
Cashier usually makes a note of similar situations, and as soon as the Player re-request the payout, they’ll be back in the queue as before, so there is no delay. I will assure you that the payout currently pending will be processed tomorrow morning.”
Nevertheless, we are in close contact with the casino operators and they have historically treated their customers very well. When they were running the Club World Casino group years ago, they were receiving kudos and Casinomeister Awards for Best Casino Group, Best Casinos, and Best Casino Manager.
If you happen to have any issue at all, we guarantee it will be dealt with swiftly and fairly.
|Jurisdictions||Curaçao Master License 365/JAZ|
|Is this casino certified||No|
|Payout time||48 hrs|
|Reverse time||48 hrs|
|Payout limits||Maximum withdrawal amount is set at $4000 a week. If Player accumulates higher balance than maximum weekly limit the remaining balance will be paid in weekly instalments. In the case of network progressive jackpots, they will not be held to these limits|