Pub Casino Review
By Alex Smith Mar 21, 2023
Pub Casino is a brand-new online casino from L&L Europe. We have an excellent relationship with the owners and operators of L&L. They have shown for years that they treat players fairly, payout relatively quickly, and really have it together managerial-wise. We have absolutely no hesitations in recommending our players join Pub Casino.
To know more about this online casino, please keep scrolling down – or just cut to the chase and join now.
A New UKCG Licensed Casino
From the desk of Max Drayman
As you’ll have seen in this review, Pub Casino is new to the scene.
Not surprisingly, there have been zero complaints to date. If and when complaints should arise, I would have no worries because the L&L team (Jan L&L is the excellent rep on our forums) are totally reliable in that they address issues very quickly, usually within hours, and players are treated fairly.
Full steam ahead!
It’s pretty hard to write an online casino review for a site that’s yet to launch. Unfortunately, that’s what we were tasked with when writing this review of Pub Casino. However, we know enough about the casino owners to know how everything will work. The only thing we can’t comment on is how the site will look. That will have to wait until it’s officially launched.
Like all of the online gambling properties operated by the group, Pub Casino will have an online gambling license in the UK. It may also operate under an online gambling license from the MGA, but that remains to be seen.
We will use publicly available information for the rest of this review. We will only insert information where we feel there is an excellent chance it will be true when Pub Casino opens its doors to the public.
UK welcome casino
Part of awards winning L&L group
Offers Sportsbook as well
Brand new online casino
Accepts only UK and Irish players
Deposit Bonuses and Promotions
Pub Casino is offering a generous welcome bonus to new players of 100% up to £100 on 1st Deposit. Minimum deposit for this bonus is £20, although it’s £25 if using Trustly as deposit method. With decent wagering requirements of 40x bonus amount, this is a fair square deal for new UK and Irish players.
We also believe that there will be a solid VIP program available to players. However, we can’t comment on this due to insufficient information. Once we know more, we will update this review accordingly with information about the deposit bonus and the VIP program.
BANKING AND PAYMENT METHODS
Going by what we know about all of the other L&L Europe brands, Pub Casino undoubtedly offers various payment methods. Players can make deposits and withdrawals using all major debit and credit cards.
EWallets like Neteller, Skrill, Trustly are also available, and Pub Casino provides deposit and withdrawal options through Apple Pay, Paysafe Card and Bank Transfer as well. The minimum deposit in casino is £10, and all payments will be credited to your account immediately. The only currency available at Pub Casino is the British Pound.
Pub Casino, as all UK-licensed casinos could no longer charge additional fees. Please note that some payment methods may exclude you from being eligible to claim a bonus.
One of the things we’ve become used to seeing at L&L Europe casinos is fast withdrawals. It’s not uncommon for withdrawals to be processed on the same day — sometimes within just a few hours.
The minimum withdrawal is £10. Please note that your online casino account will need to be fully verified before you can make a withdrawal. For UK players, this is unlikely to be an issue, as UK players must verify their age and identity at account creation.
Once Pub Casino’s finance team has processed your withdrawal, you can expect to see the funds landing in your account within one to two working days. The time frame will depend on which payment method you choose. E-wallets and Trustly are generally the fastest.
We looked at the site’s safer gambling features in our Pub Casino review. Throughout the site, you’ll notice multiple references to the resources accessible, making it simple to view the tools, learn how to use them, and set them up.
Customers at Pub Casino may set deposit limits daily, weekly, or monthly, enabling players to keep track of their spending. Other responsible gambling options may be set up, including wager limits, loss restrictions, and session duration limitations.
For those who want to take a break from online gambling but don’t want to shut their account permanently, Pub Casino has a time-out tool. Using this feature, you may close your account for a minimum of 24 hours and six weeks. Your account will be automatically reopened when the predetermined time has elapsed.
You may also use the self-exclusion option if you believe online gambling has become a significant issue. This feature enables you to disable access to your casino account for a certain period of time, ranging from 6 months to 5 years. If you elect to enter into self-exclusion, your account will not automatically reopen when the time has expired; you must contact the casino directly.
You may need to prove to the casino that you are no longer struggling with gambling problems. Because of this, self-exclusion should only ever be used if you’re sure that you need to stop online gambling permanently.
Pub Casino is expected to use the same customer support system used at other L&L brands such as All British Casino. This means the customer support team will be available 24 hours a day, seven days a week through live chat. Email support will also be available, albeit with slower response times.
We also expect Pub Casino to offer customer support via phone. For example, a freephone telephone number is offered to British players at other L&L casino brands.
If you wish to make the first withdrawal from your account, Pub Casino will require verification documents from you in accordance with their online gambling regulator’s requirements.
The casino will issue a ‘know-your-customer’ (KYC) request either when you register or when you make your first withdrawal, and you will be required to validate your account or, in other words, your identity. You’ll generally need to submit a utility bill to confirm your address, a government-issued identity document to confirm your name, and evidence of ownership of any debit or credit cards you’ve used as a banking option.
Please note that if you’re based in the UK, you must complete a KYC check before joining Pub Casino. You should also be aware that customer messages are unlikely to be delivered in other languages. This is something we’ve become used to seeing at L&L casinos.
While these KYC checks can seem intrusive and annoying, they’re one of the many regulatory requirements Pub Casino faces. You may make as many withdrawals as you like when your account has been authenticated, and you’re unlikely to have to go through the verification procedure again.
However, if you add new payment methods or withdraw a colossal win, Pub Casino may ask you to upload additional verification documents. It’s best to submit your verification documents when opening your account — this will save you significant amounts of time.
Website Experience and Features
While it’s hard to talk about how Pub Casino’s website will look, we can be pretty confident that it will be a well-made, easy-to-use website. We have not been able to access a demo version of the site, so we cannot comment on the design specifics. However, going by what we see on their other sites, Pub Casino is unlikely to have a dedicated mobile casino app.
Of course, we’d like to see all online casinos offering a mobile casino app in an ideal world. However, we appreciate that this can be very expensive. We also understand that for smaller casinos, it’s not feasible from a business point of view. Thankfully, all L&L Europe Ltd casinos tend to feature a fully mobile-optimized version of their site, which allows you to enjoy playing from your mobile devices.
In terms of the user-friendly nature of the main website, Pub Casino is likely to be easy to use and navigate. We often see well-designed game lobbies in casinos from L&L, and this means you can access all of your favorite games easily and quickly. There will probably be a search function available too.
Online Casino Games & Slot Machines
While we’re still waiting for specific details about what Pub Casino will offer, we think it’s pretty safe to say they will offer games from a wide variety of software providers. For example, we expect to see games from Amatic, BTG, Blueprint Gaming, Elk, Eyecon, Hacksaw Gaming, IGT, Merkur, Inspired Gaming, Microgaming, NetEnt, Novomatic, and Play’n Go. That is just a small selection of the game developers we expect to see.
Different games will come from different game developers. We expect to see live dealer games from Evolution Gaming, the industry’s clear market leader. In most casino reviews, we have dedicated sections about the different games. These include looking at slot machines, live dealer games, casino table games, and progressive jackpots.
However, Pub Casino hasn’t yet launched. Because of this, we don’t feel it would be correct to speculate about the exact games on offer. We feel confident that the game developers we have listed above will be available at the casino. However, as for specific games, we feel it’s better to wait until Pub Casino officially opens its doors so we can see exactly what they have on offer.
About the Team and History
Pub Casino is part of the L&L Europe Ltd group of online casinos. If you browse nearby (at other online gambling websites they own), you will soon see they have a solid reputation. For example, a quick search in the forum will reveal plenty of big wins from our users — but you’ll also see people compliment the fast customer support they received.
Pub Casino is the group’s newest project, and we have no hesitation in recommending them to our users. The parent company has always been very responsive to us here at Casinomeister. They hold online gambling licenses in the UK and Malta. Some of their online casinos have even received approval to operate in the Swedish market, something made possible through their online gambling license from the Swedish Gambling Commission.
L&L Europe Group properties accept players from countries all around the world. However, some notable country restrictions include Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Indonesia, Iran, Iraq, Israel, and the United States.
Complaints and Track Record
On the whole, L&L Europe has a solid reputation here at Casinomeister. Our members love their sites, we love dealing with them, and it’s very rare to run into any problems.
For example, take this post from Nate, where he articulates what many of our members think:
“The L&L portfolio has significantly expanded, primarily & IMPO, because of Jan and his dedication to what he does. Jan is here in the morning, at night, and on weekends. Even if the man is on holiday, he tries to get queries sorted. Not many reps have the decency even to log in once a week.
I have signed up and played at many accredited casinos over the years. Customer service agents sometimes believe they are doing us a favor by helping. Responses are short, rushed, and scripted. Some queries can even take five days without any feedback at top-rated casinos.
The L&L Group shines with its customer service. There is no arrogance or attitude from the staff, and they are the friendliest that I have encountered online. If something is amiss, I pop Jan a message, and he rectifies the issue. A special shout out to Jan for all the generous promotions he always provides for members here – I’m pretty confident a few people here would agree with me on that!
With the L&L group having such a transparent, awesome guy at the helm – I am pretty confident that anyone who joins their brands will experience one of the best all-around experiences online. Jan and All British Casino didn’t win Rep and Casino of the Year for nothing – They are truly remarkable in what they do. I just thought I’d give a bit of credit where it’s due.”
|Jurisdictions||Malta Gaming Authority, UKGC|
|Casino representative||Affiliate Manager|
|Is this casino certified at Casinomeister||No|
|Payout time||48 hrs|
|Reverse time||48 hrs|
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