Kudos Casino Review

Sister site to award winning iNetBet casino

By Casinomeister Jun 7, 2022

Casinomeister's Verdict

Kudos Casino is one of the oldest-running RTG casinos in the world. Linked to Lucky Casino, Kudos Casino is licensed in Curacao. The casino is owned and operated by IG Services NV.

While there are some complaints about Kudos Casino in the forums, they have an excellent reputation. We seldom receive complaints from players about the site. This Kudos Casino review will look at what the casino offers. Firstly, we will walk you through our first impressions of the casino.

Later on, we will look at the bonuses and promotions, casino games, and customer support facilities.

US State Gaming Licences Held: None Detected (Please contact us if you have any information to the contrary)

An RTG casino in operation since 1999

8.4 Our Rating
8 Player Rating
kudoscasino.com
October 2015
Payout speed
starstarstarempty starempty star
Withdrawal limits
starstarstarstarstar
Customer service
starstarstarstarstar
Software & Games
starstarstarempty starempty star
Licensing
starstarempty starempty starempty star
RealTime Gaming (RTG)...

First Impression

RTG powers Kudos Casino. As a result, the graphics aren’t as modern as we see in many casinos today. Players from the United Kingdom are not accepted at Kudos Casino.

If you can move past the dated graphics, the site functions as it should. Kudos Casino allows you to play in instant play mode. They also have a downloadable software client. This is free of charge to install and can be installed on most Windows and Mac devices.

Kudos Casino is operated by IG Services NV and holds a Gaming License from Curacao eGaming. IG Services Registered address is: New Haven e-zone, Emancipatie Boulevard 29, Willemstad, Curacao. We would prefer to see Kudos Casino operating under a more regulated online gambling license. For example, we would like to see them apply for an online gambling license from the MGA or the UKGC.

Kudos Casino allows players to make deposits and withdrawals in several ways. They accept all major debit and credit cards. EWallets, including Skrill and Neteller, are also available. More recently, Kudos Casino has started to integrate cryptocurrencies into its platform. Withdrawals are processed very quickly at Kudos Casino. It’s infrequent for withdrawals to take longer than 24 hours.

To begin our Kudos Casino review, we will be looking at bonuses and promotions. New players and existing customers can enjoy various bonuses and promotions. The main welcome bonus is generous. There is also a no-deposit bonus available to players.

Pros

  • Downloadable software client

  • Cryptocurrencies accepted

  • Plenty of bonuses and promotions

  • Full RTG game range

  • Fast cashouts

Cons

  • Curacao-licenced 

BONUSES AND PROMOTIONS

Kudos Casino offers players several bonuses and promotions. Whether you’re playing in the instant play casino or the downloadable software client, the bonuses and promotions remain the same.

New players are greeted with a generous bonus. It’s a no-deposit bonus, so you can claim it without depositing your own money. In addition to this, Kudos Casino also offers players several other bonuses and promotions. We will be looking at these bonuses and promotions below.

Firstly, we will look at the main new-player welcome bonus available.

Welcome Offer

Kudos Casino does things a bit differently when compared to most online casinos. They offer several new-player deposit bonuses. However, players need to use specific payment methods to claim many of these bonuses.

When you have joined the casino and are ready to make your first deposit, you will be eligible to claim a 150% matched deposit bonus. This is one of the only deposit bonuses which does not require you to use a specific payment method. What is notable about this promotion is that you can claim it as many times as you like on the same day. It does not matter how many deposits you make; the 150% matched deposit bonus at Kudos Casino is available to all new players 24 hours after creating their account.

When it comes to the wagering requirements of the first deposit bonus, Kudos Casino requires you to complete turnover wagering of 10 times the total bonus amount. We like Kudos Casino because they allow you to use your first-deposit bonus money on any game you like. They have also set the maximum bet relatively high. You can bet up to $10 per hand/spin when playing with bonus funds.

On subsequent days, you will still be able to claim a deposit bonus on deposits. However, it will not be delivered in the form of a 150% matched deposit bonus. Instead, you will be able to claim 50% matched deposit bonuses deposit you make.

On your next deposit, if you use the payment method LitchPay, you will be able to claim a 25% matched deposit bonus. Kudos Casino states that secure online payments made using this banking option are an excellent way to make a direct credit card deposit through the casino. The payment provider accepts all major credit cards, including Visa and MasterCard. You don’t need to create an account to use this payment method.

No-Deposit & Free Spins Offers

One of the things many players love about Realtime Gaming casinos is that they are one of the only software-powered casino websites to offer no-deposit bonuses widely. A no-deposit bonus allows you to begin playing at the online casino without risking your own money. When you join Kudos Casino, you will be able to claim a $25 free chip. This free chip is awarded to all new players. Provided you have not created an account at Kudos Casino in the past, you will be eligible to claim this bonus.

To claim the no deposit bonus, you need to create an online casino account at Kudos Casino and verify your email address. The free chip will automatically be credited to your account balance. If you have any problems with their no deposit bonus, you are requested to contact the customer support team via their live chat system.

Unlike most no-deposit bonuses we see today, the $25 free chip you will receive at Kudos Casino comes with relatively few terms and conditions. The wagering requirements are set at 25 times, and you need to keep your stake below five dollars. There is also a maximum cash out, set at $150. This may sound relatively low, but it is pretty generous. You also need to consider that you do not need to risk your own money to claim this bonus.

The casino is, essentially, giving away free cash. Unfortunately, the $25 free chip cannot be used on casino table games. However, you are free to use it on any slot or keno game you like.

Crypto Boost

One of the things we have seen quite a lot in the last few years is casinos adapting to cryptocurrencies. Kudos Casino is no exception, and they now have started to implement crypto deposits and withdrawals on their website. In addition to this, they have developed a unique cryptocurrency-based deposit bonus, known as a crypto boost.

What they have to say about this promotion: “Boost any three Crypto deposits per day with no strings attached. We accept BTC, LTC, and BCH for easy, fast, and reliable payments. There is no faster way to get paid your winnings either.”

VIP and Loyalty Programs

The VIP program at Kudos Casino is known as the Kudos Club. Here is what they have to say about it.

“Our Kudos Club will increase your cashouts and cashback rates. To increase your Kudos Club Level, all you have to do is play as you normally would. We reward regular play, so you don’t need to be a whale to be a VIP. At Kudos Casino, we give you cashback in four ways. You don’t need to do anything to claim them; just deposit and play however you like, and we will take care of the rest.”

There are eight different membership levels in total. The higher your membership level, the more cashback you will be eligible to receive. The maximum cash out also increases with your membership level. This is quite a unique but fair-looking VIP program. It ensures that all players are rewarded regardless of how much they choose to play or wager at Kudos Casino.

Here is another passage from their website discussing how Kudos works:

“You deposit and play however you like. If you win, we pay you fast; otherwise, we give you Kudos.

Kudos is credited to your account every day, week, and month giving you three significant cashback credits for every unlucky deposit! The amount of Kudos you receive increases with your Kudos Club level, and we will even give you 150% Daily Kudos for your entire first day with us.

You don’t need to do anything to claim your Kudos; it will all happen for you. So sit back, enjoy playing with no game restrictions, and check back regularly.

We always have a little extra going on, from free spins you can claim between deposits to ways you can boost your starting bankroll with no restrictions. Just check out the cashier to see what’s on offer.”

BANKING AND PAYMENT METHODS

Kudos Casino aims to make deposits and withdrawals as easy and hassle-free as possible. Whether you’re looking to play online casino games or claim casino bonuses, everything is designed to be as straightforward as possible for you.

Kudos Casino accepts a wide variety of payment methods. Firstly, you can make your deposits and withdrawals using all major debit and credit cards. This includes VISA and MasterCard. Your debit and credit card deposits are instantly credited to your online casino account. Kudos Casino does not charge any fees. However, your card issuer may charge you a fee depending on what currency you are depositing in.

Kudos Casino also accepts some of the world’s major EWallets. This includes Skrill and Neteller. Using an EWallet means you do not need to litter your credit card statement with online gambling transactions. Simply top up your EWallet account and make deposits and withdrawals using those funds.

Another significant benefit of using an EWallet is that deposits and withdrawals are almost always completed instantly. This allows you to get fast access to your winnings.

Withdrawal Speed

Kudos Casino doesn’t specify exact payout times. However, they do state that payouts are completed incredibly quickly. It appears as though they are almost always completed within one working day. Naturally, the payment method you select for your withdrawal will also affect the speed of your withdrawal.

For example, EWallets are very beneficial to use for withdrawals. Once Kudos Casino processes your withdrawal request, the money will immediately be available in your EWallet account. This prevents you from waiting long periods to get your hands on your cash.

However, Kudos Casino does have some pretty specific terms and conditions surrounding withdrawals. They state:

“Kudos Casino may withhold play, winnings, or account balances and/or charges to your casino account should we, in our sole discretion, determine the account to be fraudulent; or if we determine that you have played with us or any other online casino under any of the following circumstances:

  • If you hold more than one account, your account is linked to other accounts.
  • If the name on your casino account does not match any credit card, deposit, or withdrawal method registered or used on the account.
  • If the signature on your verification form does not match your credit card and verification documents.
  • If the verification documents provided have been altered, manipulated, or have had to identify information removed.
  • If you provide false, incorrect, or misleading information when opening your casino account.
  • If you have allowed or permitted (purposely or not) another party access to your casino account.
  • If you have reversed, disputed, or charged back any of the purchases on your casino account.
  • If your deposited funds have not cleared
  • If you are found cheating, have disrupted the natural randomness of the games, or are involved in any form of automated, commercial, collusion, or syndicate play.”

Responsible gaming

Kudos Casino adheres to its online gambling license’s responsible gambling terms and conditions. This means they are obliged to make sure that players are not gambling more than they can afford. They are also required to provide several tools to players. These responsible gambling tools allow you to limit – or completely prevent access to your online gambling account.

The first responsible gambling tool offered at Kudos Casino is the deposit limit. Deposit limits are the best methods to control how much you spend when gambling online. Once you set a deposit limit, you will only be able to deposit that amount of money into your online gambling account. This limit can be set on a weekly or monthly basis.

Once you have set a limit, you can redo it at any time. However, increasing a deposit limit requires you to wait a minimum of 24 hours. This is known as a cool-off period.

If you would like to take a short break from online gambling, Kudos Casino offers players the chance to take a time-out. A time-out allows you to block access to your online gambling account temporarily. This facility can block your account for between 24 hours and six weeks. During this time, you will be unable to log into your Kudos Casino account. Once the time frame has passed, your online casino account will be reopened automatically.

If you need to take a permanent break from online gambling, Kudos Casino also offers all players the chance to enter into a self-exclusion agreement. This is more of a long-term solution. Self-exclusion is designed for players who feel their online gambling is entirely out of control. You can enter into a self-exclusion agreement for a minimum of six months. Once you enter into a self-exclusion agreement, you will be unable to log into your account. This action is non-reversible, so you should think carefully before setting it up on your Kudos Casino account.

Customer support

We always prefer to see online casinos offering support 24 hours a day, seven days a week. There is no excuse for an online casino to only offer customer support within a scheduled time frame.

When we were writing this Kudos Casino review, we were happy to find that the online casino allows you to contact the customer support team 24 hours a day, seven days a week. There are two main ways of getting in touch with the customer support team.

Firstly, you can choose to use the live chat facility. Live chat allows you to speak to an actual customer support team member in real-time. It ensures you don’t have to wait around to connect to an operator. To initiate a live chat conversation, you simply click the red “live chat” button. This is located in the bottom right-hand corner of the screen. Once you initiate a live chat conversation, you will be connected with a trained operator within a minute or two.

The customer support team can resolve most of the problems you may run into while playing at Kudos Casino. The only area they may be unable to help with is when you have specific questions regarding your online casino account. For example, if you are waiting to complete a know your customer (kyc) check and there are problems, the live chat customer support team cannot help you.

The second method of contacting the customer support team at Kudos Casino is to simply send them an email. However, we generally advise against contacting the customer support team via email. Response times are much lower than live chat. You may find yourself waiting up to 48 hours to receive a response.

In our experience, the customer support team at Kudos Casino is well-trained. We found their customer support reps to be friendly, helpful, and on the ball. No complaints here.

KYC

As a licensed, regulated online casino, Kudos Casino is required by law to complete verification checks on players. These are known as know your customer (KYC) checks. The point of these know your customer (KYC) checks is to ensure you are above the minimum legal age to gamble. It also makes sure you haven’t previously opened an account with Kudos Casino or entered into a self-exclusion agreement in the past.

Some players will be requested to complete a know your customer (KYC) check before they can open their account and begin playing. Others will be asked to complete the ID verification check when they reach certain thresholds. For example, when you’ve deposited a certain amount of money, you may be asked to complete a Know your customer (KYC) check.

The know your customer (KYC) check procedure at Kudos Casino is pretty standard. You will need to provide the online casino with proof of your identity. A passport or driving license is sufficient. You will also need to upload proof of address.

Once you have submitted the required documents to Kudos Casino, the verification team will aim to check them within 48 hours. However, the time frame to verify ID documents is usually quicker than this. You will rarely find yourself needing to wait longer than a day. Once your account is fully verified, you will be able to make unlimited deposits and withdrawals.

Here is what the casino has to say about verification:

“All withdrawals are subject to audit and are only paid to verified accounts. To verify your account, you will provide sufficient documentation to prove your identity, location, and age; complete our verification form by hand, and make at least one cash purchase. This cash purchase is for verification purposes only and can be withdrawn with no wagering requirement.

This may include copies of government-issued photo ID, recent utility bills, credit cards, a signed purchase history, a photograph of yourself holding any of these documents, and/or other appropriate or notarised documentation. The verification form is available here.

Your account may be closed, and any balances void if you fail to provide this within ten working days from our request, if any of the documentation provided is inconsistent with the information provided at registration, or if, in our sole opinion, the documents have been falsified or manipulated.”

Website Experience and Features

Desktop and Mobile Gaming

We think it’s fair to say that Kudos Casino doesn’t have the most modern-looking website globally. We do not think the website is particularly bad – it just lacks modernization. In today’s ultra-competitive online gambling world, online casinos have to adapt. This means they need to be able to stand out from the crowd – something Kudos Casino needs to work on.

In terms of functionality, Kudos Casino does a pretty decent job. The website is easy to use, easy to navigate, and user-friendly. You will be taken to a fairly generic landing page when you first land on Kudos Casino. Here, you can view information about some of the different bonuses and promotions currently available at the online casino.

You can also learn more about the casino games and the bonuses and promotions available by clicking the hamburger icon on the top left-hand corner of the screen. However, to enter the online casino and begin playing games, you must hit the big “Play Now” button. This is visible on the main homepage.

Once you press this button, you will be taken to a unique game lobby. It’s not the most modern-looking playing interface globally, but it does a reasonably decent job. Game loading speeds are kept to a minimum. We opened an account at Kudos Casino, and the entire process took just a couple of minutes.

Unfortunately, Kudos Casino doesn’t offer a dedicated mobile casino app. This is something we would like to see added in the future. Research shows players are increasingly turning to mobile gameplay. While Kudos Casino’s website is fully mobile-optimized, a mobile casino app would be a big bonus in our eyes.

Aside from that, Kudos Casino doesn’t appear to have any significant issues with its website. Unlike some RTG casinos, the online casino has tried to make things smooth for players.

We should also point out that Kudos Casino is one of the few online casinos operating today to offer a downloadable software client. This is available to most Mac and Windows users. Once installed, you’ll be able to log into your online casino account and play your favorite casino games without heading to the online casino’s website.

Brand games

Providers

Kudos Casino uses Realtime Gaming’s software. Like other RTG casinos, the site has a good assortment of games.

Other game makers’ games are unavailable, unfortunately. The following parts of this review will go through some of the numerous game categories available.

Slots

Without question, the most popular sort of casino game available at an online casino is online slots. The majority of Realtime Gaming’s slot machines are available at Kudos Casino. To get to them, go to the left-hand side of the screen and choose “online slots” from the game navigation menu. If you are using the instant play casino, this process will be different.

We identified over 300 different slot games to pick from at the time of writing. Unfortunately, none of the games we saw piqued our interest. Kudos Casino is powered by Realtime Gaming, as previously stated. This means you won’t be able to play games from well-known software companies like ELK or BTG.

The online casino site lets you browse through the slots quickly. Please note that you cannot use some casino bonuses on video slots. Check the bonus terms and conditions for more information.

Top Kudos Casino Slots

Kudos Casino boasts an impressive selection of RTG’s video slots. You will find many titles to choose from. Below, we will look at some of our favorite video slots at Kudos Casino.

Super 6 is a pretty new video slot from RTG. It features a solid Chinese theme. Cai Shen – the God of money – is the main figurehead of the game. During the base game, a few random modifiers can appear. This can do things like adding extra wilds onto the screen and increasing your win.

However, the main bonus round is where most win potential is found. You need to land 3, 4, or 5 of the scatter symbols anywhere in view to trigger this bonus round. Doing so will award you with ten free spins. During the free spins bonus round, all wins are multiplied by 5X. This significantly increases your chances of winning. It is possible to re-trigger the free spins bonus round. You will need to land an additional 3, 4, or 5 of the scatter symbols anywhere in view.

The Big Bopper is one of RTG’s most well-known video slots and is available to play at Kudos Casino. It’s also one of the few licensed video slots that the game developer has produced. Themed around the man himself, the video slot is based on the musician known for hits such as Chantilly Lace.

Like most video slots today, the main attraction of playing the video slot is the free spins bonus round. This is triggered by landing 3, 4, or 5 scatter symbols. During the free spins bonus round, it’s possible to keep getting new spins with an increasing win multiplier. It’s possible to win up to 45 free spins with a 10X multiplier!

Live Dealer Games

One of the significant issues with Realtime Gaming-powered casinos is the lack of live casino games. Several causes have contributed to this. To begin with, Realtime Gaming does not create any live dealer games. Also, they have not declared any intentions to introduce live casino games. However, this is something they may consider in the future.

This means that online casinos using Realtime Gaming’s infrastructure can seldom provide live games to their customers. External game suppliers such as Evolution Gaming and Pragmatic Play have cooperated with several casinos. However, based on our observations, this does not seem to be the case with most Realtime Gaming casinos.

By not allowing gamers to play live casino games, websites like Kudos Casino are losing money. They are now more popular than they have ever been. Many gamers will not join a casino if no live casino games are available. If you are thinking of joining Kudos Casino, bear this in mind.

Table Games and Video Poker

When it comes to table games, Kudos Casino offers a typical selection of games.

We were surprised to learn that there is just one kind of roulette available: European Roulette. In addition, three specialty games are available: Keno, banana Jones, and a fish game. These are instant win games intended for casual and recreational use.

These games are unlikely to attract any serious gamblers. It’s also worth noting that the house advantage on certain specialist games, particularly Keno, may be pretty substantial.

When it comes to video poker, Kudos Casino performs a little better job. They boast an impressive fourteen video poker machines. These can be found under the dedicated video poker tab on the left-hand side of the screen. Like other Realtime Gaming casinos, Kudos Casino provides all of the game developer’s video poker machines. Some of them enable you to play numerous hands simultaneously.

If you are playing with casino bonuses, it is unlikely that you will be able to play video poker. Some bonuses and promotions are different. However, you should always read the terms and conditions to double-check to be safe.

Progressive jackpots

Kudos Casino does not have a dedicated progressive jackpot games page. If you check through the available online slots, you’ll see that some of them have a blue banner overlay on the game picture. This banner shows information about the current jackpot, indicating that the casino has a progressive jackpot game option.

Unfortunately, since progressive jackpot games from industry heavyweights like Microgaming and Red Tiger Gaming aren’t available, the prizes are often small. For example, we discovered slot games with payouts as low as $104 – which is unlikely to satisfy most gamblers.

However, there are a few games with substantially higher jackpots. Epic Holiday, for example, is one of Realtime Gaming’s newest online slots, with a current prize worth a little over $5,000.

Kudos Casino also has a jackpot game called 5 Wishes. The progressive jackpot is valued at $1062 at the time of writing. As you can see, none of these jackpots can pay a life-changing sum of money, but they can be well-suited for more recreational gamblers.

About the Team and History

Kudos Casino is a neat RTG casino that offers instant play and downloadable casino games. Like many online casinos running on RTG’s software platform, the website could do with some modernization.

However, one of the reasons Kudos Casino is one of our absolute favorite RTG casino sites is that they’ve been around since 1999. They are one of the longest-running online casinos in the world and have a strong track record for the most part.

Today, the casino is owned and operated by the iNetBet Casino group. They operate other RTG casinos. Players from the United Kingdom are not allowed to join Kudos Casino. This is because Kudos Casino doesn’t hold an online gambling license from the United Kingdom Gambling Commission.

Players from the following countries must make a cash purchase before redeeming any non-deposit bonuses: Albania, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Djibouti, Hungary, India, Indonesia, Iran, Iraq, Latvia, Lithuania, Malaysia, Moldova, Montenegro, Myanmar, Pakistan, Philippines, Poland, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Turkey, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Zimbabwe.

You should be aware of several terms and conditions before playing at Kudos Casino. These can be found on the “Terms and Conditions” page. This is accessed by clicking the link in the website’s footer section.

Complaints and Track Record

Kudos relatively has a reasonably strong reputation in the forums. While writing this Kudos Casino review, we looked at what some of our members were saying. There was one very negative thread found here.

The member claims that Kudos Casino simply canceled their balance instead of paying them out. However, MaxD responded with the following:

Thanks for the heads up. “Warning” was removed from the thread title to avoid confusion with official Casinomeister Warnings.

Furthermore, given the complete lack of evidence and circumventing the expected due process for Accredited casinos, the title has been changed until a legitimate case was made against the casino.

FTR, the original title was “Warning: Kudos Casino is Rogue”.

@Meistro: if you’ve already tried to contact the casino rep to resolve this — Steven Dawson — and you’ve got a legitimate complaint against Kudos, then I STRONGLY encourage you to file a complaint against them via our complaints service: see new procedures for PABs for further instructions. There is a high probability that we can get to the bottom of this for you in a short time indeed.”

Another player, Secret2, did run into some problems. They sent off their verification documents, but the team took a long time to approve them. You can read more about this specific situation here.

Casino Facts

FoundedOctober 2015
Accredited at CasinomeisterYes
JurisdictionsCuraçao Master License 1668/JAZ : eGaming
Casino representativeiNetbet, iNetbet EU, Kudos Representative
Affiliate programIncome-network
Is this casino certified at CasinomeisterNo
Payout time48 hrs
Reverse time48 hrs
Payout limitsThere is no maximum withdrawal limit however large wins may be paid in installments depending on the limitations of the payment method used to withdraw.
Weekend payoutsNo
Locks withdrawalsNo
English
American Express, Bank wire transfer, Bitcoin, EcoPayz, MasterCard, Neteller, OKPay, Paysafe Card, Skrill, Sofort , UPayCard, Visa
Bank wire transfer, Bitcoin, Courier Check, EcoPayz, Neteller, Skrill
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
[email protected]

Recent threads (1)

Avatar

Kudos Casino, sister site to iNetBet

Replies 8 Views 4533 Active 4 years ago