Energy Casino Review
Fantastic games! Great promos! Awesome service!
By Casinomeister Feb 13, 2023
Energy Casino is an outstanding casino. The forum is full of loads of great comments from our members, and their forum representative is extremely active. They have ongoing promotions and special casino bonuses for our members on the energy casino site. They are responsive and professional – and have a good team running this casino. The site is well-licensed, has a strong track record and has a wide variety of Novomatic games, which can be hard to find at other online casinos.
Sadly, they are no longer taking bets from the United Kingdom.
Great Loyalty Program
Energy Casino has quite a cool look and feels to it – and from the moment we landed on the website, we were impressed. The software runs very smoothly, making it quick and easy to work your way around, and the page looks modern, with a slick black colour scheme offering quite an intense look and feel and a superb gaming experience
The site is very easy-to-use and easy to navigate – and it’s also very transparent. You can get answers to almost all questions right from the main homepage (yes, players from the United States and the Czech Republic aren’t able to play at Energy), and the site’s strong licensing, solid reputation, and player-focused approach has allowed it to become among the best leading online casinos on the planet.
Responsive and helpful forum representative
Relatively no complaints
Withdrawal amount per day is €5,000
No locking of withdrawals
Bonuses and Promotions
Like any reputable casino site, Energy provides a wide variety of promotions and a welcome bonus to entice new players into joining and to improve the gaming experience of those who become regular customers at the site. In the next part of our review, we’re going to take a look at what these bonuses are (including the welcome bonus and other bonuses) and how they stack up against other casinos when it comes to deposit bonus money.
Welcome Offer for Bonus Money
Like any reputable online casino site, Energy Casino provides a welcome bonus to all new players on their casino account – and this welcome bonus is split into two parts. On your first deposit, you’ll get a 100% matched bonus up to $200, and on your second, it’s a 50% match bonus up to $200.
It’s not an amazing welcome bonus, as bonuses go. When we were writing this online casino review, we would have expected a bit better. Still, the terms and conditions are pretty fair, and the wagering requirements on the first deposit bonus are just 25X, while those for the second are 30X.
In both cases, the requirements must be completed within 30 days; if you fail to do so, you won’t be able to convert your bonus funds to real money for the energy casino bonus.
The max bet when playing with bonus funds at Energy Casino is $5, and certain game restrictions apply; you can only play video slots, and very high RTP games like Blood Suckers are excluded. Information about wagering requirement terms – and how the wagering requirement terms affect your bonus – can be found on the “Promotions” page at Energy.
No-Deposit & Free Spins Offers
Unfortunately, as of when we wrote this Energy Casino review, the site wasn’t offering any no-deposit bonuses or no-deposit free spins offers. We’ll update this Energy Casino review if and when their bonus program changes and make sure to provide you with the relevant bonus code, if and when applicable.
VIP and Loyalty Programs
In an attempt to improve the experience of all players, Energy Casino automatically enrolls all players into their loyalty program upon sign-up, which comes with Energy Casino bonuses for real money bets. When you place a real money wager at the site, you get to collect what are known as Energy Points. These points, later down the line, can then be redeemed for bonuses, including free spins, matched bonuses and a reload cashback bonus.
There is a VIP club, although it’s not easy to find out much about it – and Energy Casino states that it’s by invitation only.
BANKING AND PAYMENT METHODS
You’ll find a massive amount of payment methods available at Energy Casino, and they cater to players from all corners of the world. You can deposit and withdraw money using: VISA, MasterCard, Maestro, Skrill, Neteller, QIWI, Yandex, Paysafecard, Zimpler, EuTeller, Trustly, MuchBetter, Klarna, Entropay, among others. Bank transfers and withdrawals can be made in certain circumstances – although if using a transfer, it can take more time for the money to arrive from your bank account to the casino.
There are no fees attached for deposits, and Energy Casino credits all funds to your account immediately. The minimum amount is $10-$20 for most payment methods. You can reach out to the support team or check within your account for specific minimum deposit and withdrawal limits for the banking option you’d like to use.
Energy Casino Withdrawal Speed
Energy Casino allows you to make withdrawals back to most of the same payment methods you can use for deposits. When you make a withdrawal, it will go into a “pending” state for up to 72 hours, during which – if you’re located outside of the UK – you can cancel it.
Once 72 hours have passed, the casino will process your request, and the delay it then takes for the money to reach you depends on which payment method you’ve chosen to use. There’s a limit of $5,000 per day, and you get one free transaction each week. Subsequent withdrawals incur a fixed fee of $5 per transaction.
Average Based on 2 real users
While writing this Energy Casino review, we found that like many of the leading online casino sites, they encourage their players to gamble responsibly, and provide a number of responsible gambling tools which can be implemented directly by the player; you do not need to contact the support team.
You can set a deposit limit and a loss wager limit – both of which can help to prevent how much you’re depositing/wagering – and, if you want to take a break from playing, you can also take a time-out shutting your account for up to 6 weeks.
If you feel that to play responsibly, you need to take a longer break from it, you can also choose to self exclude; this allows you to completely block access to your account for up to 5 years, and this action cannot be undone.
Energy Casino has fantastic customer support facilities – and when we were writing this Energy Casino review, we found the customer service team to go above and beyond to answer our questions.
There are three ways of contacting the customer support team, live chat, our recommended way of getting in touch. Live chat allows you to speak with a member of the EnergyCasino customer support team in real-time, and it ensures you don’t have to wait long to get your problem/query resolved.
If you’re unable to use live chat – or prefer not to – Energy Casino also provides support via phone and email. We should, however, point out that Energy Casino’s customer support team only operates Monday to Friday, 9:00-00:00 and Saturday and Sunday 13:00-21:00 CET/GMT+1.
With licenses from the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA), Energy Casino is subject to pretty strict regulations – and this means that you may need to complete a verification check (KYC) when playing.
These may entail providing your email address, proof of residency, and proof of identity. Energy Casino aims to process all KYC checks within 72 hours of documents being submitted.
If you’re located in the United Kingdom you’ll be required to verify your age and identity before you’re able to make deposits and begin playing. For that outside of the United Kingdom, you’ll need to pass the account verification checks when passing certain thresholds – usually when making your first withdrawal or once you’ve deposited a certain amount of money.
Energy Casino is based in Malta at Suite 109, Level 4, Sir William Reid Street, Gzira, GZR1033 and the registration number is C51749
Website Experience and Features
Desktop and Mobile Gaming
The Energy Casino app is well-made, easy-to-use and easy to navigate; the site may look slightly dated, but we feel this is more to do with the site’s colour scheme as opposed to the way it’s actually been developed.
If you prefer the experience of a mobile casino, Energy also has a mobile casino; players can access it on virtually any device. You just need a working stable internet connection, and, when you load up the casino’s page, you’ll be automatically taken to a mobile browser-optimized version of the casino.
The casino also boasts exclusive bonus offers for those playing real money casino games on their mobiles! It’s well worth keeping an eye out – especially if you play in the mobile casino regularly – as they often give away free spins, reload bonus offers and more!
You’ll find a huge range of software game providers available at Energy Casino, and this includes giants like BF Games, Greentube (Novomatic), NetEnt, Microgaming, Big Time Gaming, Wazdan, Play’n Go, Evolution Gaming, Gamomat, Oryx Gaming, Pragmatic Play, Kalamba Games, Blueprint, and Pariplay. These providers offer a range of different games, from video slots and casino table games to live dealer games!
While writing this comprehensive Energy Casino review, we were pleased to see that the online casino offers a wide variety of casino online games – many of which are slot machines. There’s a huge range of casino slots games to look forward to – and one of the best new additions to the site is Fruit Shop Megaways – a sequel to the original NetEnt slot, but using Big Time Gaming’s Megaways mechanic to increase the volatility!
As mentioned earlier, Energy Casino is also among the few online gambling sites to feature the full range of Novomatic slots. You’ll get to play classic casino games, including Book of Ra Deluxe, Captain Venture and Dolphin’s Pearl Deluxe.
All of the video slots at Energy Casino can be found under the “Slots” tab within the main casino.
Live Casino Games
The live casino at Energy Casino website is powered by Evolution Gaming Casino Software- the best-known live games developer and a software company whose games can be found at virtually all online casinos today. You’ll get to play almost every Evolution game on offer at Energy online Casino, and this ensures there are plenty of live dealer games for you to play.
These include classic live dealer games – think along the lines of Infinite Blackjack, Baccarat Macau and Live European Roulette – along with some less-common options, including Monopoly Live, Live Football Studio and Dream Catcher. Live casino gives you the opportunity to play in real time.
Our review found a fair number of Roulette titles available to play at Energy Casino, and these are all found under the “Table & Poker” tab on the main game navigation menu. Real money Roulette games include Premier Roulette, French Roulette, European Roulette, Roulette Advanced and Casino Roulette.
Online Casino Blackjack
Blackjack is offered in a number of variations at Energy mobile Casino, and you’ll find all of these games under the “Table & Poker” tab. Some of the top Blackjack slots on offer include Classic Blackjack Gold, Power Blackjack, European Blackjack and Classic Blackjack.
Betting limits on Energy Casino’s Blackjack games are generally quite low – so, regardless of your gambling budget – you should be able to play at a table that suits your preferences with these online casino games!
Table Games and Video Poker
Energy Casino offers a decent selection of video poker machines and table games, and this allows you to enjoy titles such as Joker Poker, Deuces Wild, Jacks or Better, and American Poker V. You’ll find all of the video poker and table games under the ‘Table and Poker’ tab on the main game navigation menu.
There’s also a decent selection of other casino table and card games, including Baccarat, Three Cards, Turbo Poker, and Baccarat Professional.
Just like table games, progressive jackpot games have become somewhat of a staple at most iGaming sites – and Energy Casino provides a wide variety of jackpot games for you to enjoy. Perhaps most notable of these progressive jackpot slots is those provided by BF Games, and many of their slots offer Daily Jackpots – similar to what we’ve seen Red Tiger do.
You’ll also find more conventional progressive jackpot games available at Energy Casino, including the likes of Mega Moolah, from Microgaming. Mega Moolah is responsible for the biggest video slot win in history – and its jackpot often reaches in excess of $10 million – so it’s easy to see why it’s become so popular with players!
Other notable jackpot games on offer include Tiki Fruits, African Legends, Wheel of Wishes and Book of Gods.
About the Online Casinos Team and History
Energy Casino was first launched back in 2013, and it was among the first many online casinos to offer games from well-known land-based software providers like Novomatic and Bally. The casino grew fast, and, fittingly, they added a number of new game developers to their library, including the likes of Microgaming, Merkur and NetEnt.
Energy Casino is also highly regulated. They hold two main online gambling licenses; from the UK Gambling Commission and from the Malta Gaming Authority. Players from the United Kingdom play under the license issued by the UK Gambling Commission, while all other players play under the MGA license.
Complaints and Track Record
In the past four years, there have had only a couple of complaints – one was solved immediately, the other tossed out because it was bogus. As such, and given the casino’s responsive nature here at Casinomeister, they’re one of our Accredited Casinos – proof that they have a strong track record and that they treat players fairly.
In the unlikely event, you do have an issue while playing at Energy Casino; the site includes an internal complaints portal. In the first instance, you’ll need to submit your complaint – via email – outlining all of the details. Energy Casino will then look over your complaint and make a decision. If you’re unhappy with their decision, you can take your complaint to one of the site’s ADRs – an impartial body who will look at your complaint and then make a binding decision.
|Accredited at Casinomeister||April 2015|
|Jurisdictions||Malta Gaming Authority|
|Casino representative||Energy Casino Representative|
|Affiliate program||Energy Partners|
|Is this casino certified at Casinomeister||No|
|Payout time||48 hrs|
|Reverse time||48 hrs|
|Payout limits||The maximum withdrawal amount per day is €5,000. For your protection in any twenty four hour period You may only withdraw the maximum amount of €5,000 unless a larger amount has been agreed by prior arrangement|
Player reviews (3)
Decent casino, let down a little by lack of games and wagering on bonuses. Fast withdrawals.
Currently offering bonuses that can only be wagered on one game (game of the week). I’d like to meet someone who has beaten one of those wagers
Energy get a 9 from me. (game of the week)
I’ve never once had an issue with the casino, withdrawals are fast, games play well and there is a decent selection (all my favourites anyway). I really REALLY love the colour scheme too – black and gold 🙂
Only tiny negative was recently having to phone a Vodafone mobile to unlock my account after a break, but at least their reps spoke to me directly about it and so I was reassured.
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