Energy Casino is a great casino. They are responsive and professional – and have a great team running this casino and sportsbook. The site is well-licensed, has a strong track record and offers a wide variety of Novomatic games, which can be hard to find at other online casinos.
Energy Casino has quite a cool look and feels to it – and from the moment we landed on the website, we were impressed. The software runs very smoothly, making it quick and easy to work your way around, and the website looks modern, with a slick black color scheme offering quite an intense look and feel.
The website is very easy-to-use and easy-to-navigate – and it’s also very transparent. You can find answers to almost all questions right from the main homepage (yes, players from the United States and the Czech Republic aren’t able to play at Energy), and the site’s strong licensing, solid reputation, and player-focused approach has allowed it to become one of the leading online casinos on the planet.
Like any reputable casino, Energy offers a wide variety of promotions and bonuses to entice new players into joining and to improve the gaming experience of those who become regular customers at the site. In the next part of our review, we’re going to take a look at what these bonuses are – and how they stack up against other casinos.
Like any reputable online casino, Energy Casino offers a welcome bonus to all new players – and this welcome bonus is split into two parts. On your first deposit, you’ll get a 100% matched bonus up to $200, and on your second deposit is a 50% match bonus up to $200.
It’s not an amazing welcome bonus – and, when we were writing this online casino review – we would have expected a bit better. Still, the terms and conditions are pretty fair -, and the wagering requirements on the first deposit are just 25X, while wagering requirements for the second deposit are 30X.
In both cases, the wagering requirements must be completed within 30 days; if you fail to do so, you won’t be able to convert your bonus funds to real money.
The max bet when playing with bonus funds at Energy Casino is $5, and certain game restrictions apply; you can only play video slots, and very high RTP games like Blood Suckers are excluded. Information about wagering requirement terms – and how the wagering requirement terms affect your bonus – can be found on the “Promotions” page at Energy.
Unfortunately, at the time we wrote this Energy Casino review, the site wasn’t offering any no-deposit bonus offers or no-deposit free spins offers. We’ll update this Energy Casino review if and when this changes and make sure to provide you with the relevant no deposit bonus code, if and when applicable.
In an attempt to improve the gaming experience of all players, Energy Casino automatically enrolls all players into their loyalty program upon sign-up. Each time you place a real money wager at the site, you’ll collect what are known as Energy Points. These points, later down the line, can then be redeemed for bonuses, including free spins, matched deposit bonuses and reload bonus offers.
There is a VIP program, although it’s not easy to find out much about it – and Energy Casino states that it’s by invitation only.
You’ll find a massive amount of payment methods available at Energy Casino, and they cater for players from all corners of the world. You can make deposits and withdrawals using: VISA, MasterCard, Maestro, Skrill, Neteller, QIWI, Yandex, Paysafecard, Zimpler, EuTeller, Trustly, MuchBetter, Klarna, Entropay, among others. Bank transfer deposits and withdrawals can be made in certain circumstances – although it can take some time for the money to get from your bank account to the casino.
There are no fees attached when you make a deposit, and Energy Casino credits all funds to your account immediately. The minimum deposit is $10-$20 for most payment methods. You can reach out to the support team or check within your account for specific minimum deposit limits for the banking option you’d like to use.
Energy Casino allows you to make withdrawals back to most of the same payment methods you can use to make a deposit. When you make a withdrawal, it will go into a “pending” state for up to 72 hours, during which – if you’re located outside of the UK – you can cancel the withdrawal.
Once 72 hours have passed, the casino will process your withdrawal, and the time it then takes to reach you depends on which payment method you’ve chosen to use. There’s a maximum withdrawal of $5,000 per day, and you get one free withdrawal each week. Subsequent withdrawals incur a fixed fee of $5 per withdrawal.
|Withdrawal times for e-wallets||1-7 hours|
|Withdrawal times for credit cards||
1-48 hours after withdrawal is accepted
|Withdrawal times for bank transfer withdrawals||2-5 days|
Energy Casino is well-made, easy-to-use and easy-to-navigate; the site may look slightly dated, but we feel this is more to do with the site’s color scheme as opposed to the way it’s actually been developed.
Casino players will be pleased to learn Energy also has a mobile casino, and this mobile casino can be accessed by virtually any mobile device; you just need a working internet connection, and, when you load up the casino’s website, you’ll be automatically taken to a mobile-optimized version of the casino.
Energy Casino also offers exclusive bonus offers for those playing at their mobile casino! It’s well worth keeping an eye out – especially if you deposit and play in the mobile casino regularly – as they often give away free spins, reload bonus offers and more!
With online gambling licenses from the UKGC and the MGA, Energy Casino is subject to pretty strict regulations – and this means that you may need to complete a verification check (KYC) when playing at the casino. Energy Casino aims to process all KYC checks within 72 hours of documents being submitted.
If you’re located in the UK, you’ll be required to verify your age and identity before you’re able to make a deposit and begin playing. For that outside of the UK, you’ll need to pass the account verification checks when passing certain thresholds – usually when making your first withdrawal or once you’ve deposited a certain amount of money.
Like many of the leading online gaming sites, Energy Casino allows players to take advantage of a number of responsible gambling tools – and these tools can be implemented directly by the player; you do not need to contact the support team.
You can set a deposit limit and a loss wager limit – both of which can help to prevent how much you’re depositing/wagering – and, if you want to take a break from online gambling, you can also take a time-out, shutting your account for up to 6 weeks.
If you feel as though your online gambling is out of control, you can also choose to self exclude; this allows you to completely block access to your account for up to 5 years, and this action cannot be undone.
Energy Casino was first launched back in 2013, and it was one of the first online casinos to offer games from well-known land-based software providers like Novomatic and Bally. The casino grew fast, and, fittingly, they added a number of new game developers to their library, including the likes of Microgaming, Merkur and NetEnt.
A few years ago, the site added a sportsbook, allowing players to place sports bets on a wide variety of markets. It has since continued to grow, attracting a large number of new players.
Energy Casino is also highly regulated. They hold two main online gambling licenses; one from the UK Gambling Commission and one from the Malta Gaming Authority. Players from the United Kingdom will be playing under the license issued by the United Kingdom Gambling Commission, while all other players play under the MGA license.
In the past four years, there have had only a couple of complaints – one was solved immediately, the other tossed out because it was bogus. As such, and given the casino’s responsive nature here at Casinomeister, they’re one of our Accredited Casinos – proof that they have a strong track record and that they treat players fairly.
In the unlikely event you do have an issue while playing at Energy Casino; the site offers an internal complaints portal. In the first instance, you’ll need to submit your complaint – via email – outlining all of the details. Energy Casino will then look over your complaint and make a decision. If you’re unhappy with their decision, you can take your complaint to one of the site’s ADRs – an impartial body who will look at your complaint and then make a binding decision.
Energy Casino offers one of the best customer support facilities – and when we were writing this Energy Casino review, we found the customer service team to go above and beyond to answer our questions.
There are three ways of contacting the customer support team, live chat, our recommended way of getting in touch. Live chat allows you to speak with a member of the casino’s customer support team in real-time, and it ensures you don’t have to wait long to get your problem/query resolved.
If you’re unable to use live chat – or prefer not to – Energy Casino also offers support through phone and email. We should, however, point out that Energy Casino’s customer support team only operates Monday to Friday, 9:00-00:00 and Saturday and Sunday 13:00-21:00 CET/GMT+1.
You’ll find a huge range of software providers available at Energy Casino, and this includes BF Games, Greentube (Novomatic), NetEnt, Microgaming, Big Time Gaming, Wazdan, Play’n Go, Evolution, Gamomat, Oryx Gaming, Pariplay, Kalamba Games, Blueprint Gaming and Pariplay. These software providers offer a range of different games, from video slots and casino table games to live dealer games!
While writing this Energy Casino review, we were pleased to see that the online casino offers a wide variety of casino games – many of which are video slots. There’s a huge range of casino games to look forward to – and one of the most recent additions to the site is Fruit Shop Megaways – a sequel to the original NetEnt slot, but using Big Time Gaming’s Megaways mechanic to increase the volatility!
As mentioned earlier, Energy Casino is also one of the few online casinos to feature the full range of Novomatic slots – and this allows you to play classic casino games, including Book of Ra Deluxe, Captain Venture and Dolphin’s Pearl Deluxe.
All of the video slots at Energy Casino can be found under the “Slots” tab within the main casino.
Energy Casino’s live casino is powered by Evolution Gaming – the best-known live games developer and a company whose games can be found at virtually all online casinos today. You’ll find almost every Evolution Gaming game on offer at Energy Casino, and this ensures there’s plenty of live games for you to enjoy.
This includes classics – think along the lines of Infinite Blackjack, Baccarat Macau and Live European Roulette – along with some less-common live games, including Monopoly Live, Live Football Studio and Dream Catcher.
There’s a fair number of Roulette titles available at Energy Casino, and these are all found under the “Table & Poker” tab on the main game navigation menu. Real money Roulette games include Premier Roulette, French Roulette, European Roulette, Roulette Advanced and Casino Roulette.
Blackjack is offered in a number of variations at Energy Casino, and you’ll find all of these games under the “Table & Poker” tab. Some of the top Blackjack slots on offer include Classic Blackjack Gold, European Blackjack and Classic Blackjack.
Betting limits on Energy Casino’s Blackjack games are generally quite low – so, regardless of your gambling budget – you should be able to find a table that suits your preferences!
Energy Casino offers a decent selection of video poker machines, and this allows you to enjoy titles such as Joker Poker, Deuces Wild, Jacks or Better, and American Poker V. You’ll find all of the video poker games under the ‘Table and Poker’ tab on the main game navigation menu.
There’s also a decent selection of other casino table games, including Baccarat, Three Cards, Turbo Poker, and Baccarat Professional.
Progressive jackpot games have become somewhat of a staple at most online casinos – and Energy Casino offers a wide variety of jackpot games for you to enjoy. Perhaps most notable of these progressive jackpot slots is those provided by BF Games, and many of their slots offer Daily Jackpots – similar to what we’ve seen Red Tiger Gaming do.
You’ll also find more conventional progressive jackpot games available, including the likes of Mega Moolah, from Microgaming. Mega Moolah is responsible for the biggest video slot win in history – and its jackpot often reaches in excess of $10 million – so it’s easy to see why it’s become so popular with players! Other notable jackpot games on offer include Tiki Fruits, African Legends, Wheel of Wishes and Book of Gods.
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The following player reviews are from our Meister Minions – these are our active experienced members some of whom have been playing online for two decades – like me. 🙂 If you are interested in joining our Meister Minions, please check out this page: How to Join the Meister Minions.
4 March 2019 by colinsunderland
Decent casino, let down a little by lack of games and wagering on bonuses. Fast withdrawals.
4 March 2019 by helafast
Currently offering bonuses that can only be wagered on one game (game of the week). I’d like to meet someone who has beaten one of those wagers
9 May 2019 by valhalla
Energy get a 9 from me. (game of the week)
I’ve never once had an issue with the casino, withdrawals are fast, games play well and there is a decent selection (all my favourites anyway). I really REALLY love the colour scheme too – black and gold 🙂
Only tiny negative was recently having to phone a Vodafone mobile to unlock my account after a break, but at least their reps spoke to me directly about it and so I was reassured.