Playfina Casino Review

A Dama N.V. casino accepting crypto

By Alex Smith, Last updated May 8, 2024

Casinomeister's Verdict

Playfina Casino was launched in 2022 and is owned by Dama N.V. It’s based in Curacao, and we generally have good relations with the site operators. Playfina Casino offers thousands of games, a decent first deposit bonus and regular free spins. They’re currently in the Grey Zone here at Casinomeister.

Crypto friendly Casino

7.7 Our Rating
5 Player Rating
playfina.com
2020
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Thunderkick, Relax Gaming, 4ThePlayer, Nolimit City, Elk Studios Review, Red Tiger Gaming, Iron Dog Studio, Playson, tom horn gaming, Spinomenal...

First Impression

Playfina Casino is a relatively new online casino that launched in July 2022. The casino is owned and operated by Dama N.V. – a Curacao-based online gambling company, but one whom we have a pretty good relationship with. They operate numerous brands, some of which are Accredited here at Casinomeister, like Oshi Casino.

The casino is designed around a fun, laid-back theme and relies on a purple colour scheme – something that works pretty well, in our opinion. The graphics throughout the website render well, and the loading speeds are impressive. We also like how the layout is easy to use and navigate.

Playfina Casino offers a vast selection of casino games – over 6,000. There’s a colossal range of game developers to choose from, including Gaming, Thunderkick, Relax Gaming, Nolimit City, Elk Studios, Red Tiger Gaming, Iron Dog Studios, Playson, 4ThePlayer, Tom Horn Gaming, Bulletproof Games, Spinomenal, Evolution Gaming, Avatar UX, Amusnet Interactive (Former EGT Interactive), SmartSoft Gaming, NetEnt, Boomerang, Mancala Gaming, iSoftBet, Endorphina – and that’s just naming a few!

Playfina Casino emphasizes being a crypto-focused casino, but they also offer several FIAT-based payment methods. You’ll be able to make deposits and withdrawals using Skrill, Ripple, MasterCard, Neosurf, Binance, Neteller, EcoPayz, Maestro, Jeton, Interac, Dogecoin, CashtoCode, Bitcoin Cash, AstroPay Card, Litecoin, MuchBetter, Visa, Rapid Transfer, Tether, Ethereum, TRON, Paysafecard, eZeeWallet, MiFinity, Cardano, and Bitcoin. There’s a withdrawal limit of EUR 10,000 per week or EUR 40,000 per month.

To kick off this Playfina Casino review, we will look at the various casino bonuses available at the online casino.

Pros

  • Cryptocurrency deposits and withdrawals are available

  • 6,000+ games

  • Plenty of free spins and promotions

  • Secret welcome bonus

Cons

  • No phone support

  • Curacao licensed

  • Payout speeds aren’t the fastest

  • No US or UK players accepted

BONUSES AND PROMOTIONS

When it comes to online casinos, one of the things players look at most is the range of bonuses and promotions available. Playfina Casino understands this and offers a decent variety of bonuses to attract new customers – as any online casino should.

In the following few sections, we’ll be delving into the details of these bonuses, starting with the main welcome bonus package available to new customers – and we’ll also tell you which Playfina Casino bonus code you need to use.

Welcome Bonus & Deposit Bonus (Free Spins!)

Playfina Casino’s welcome bonus is decent, allowing you to claim – in total – up to $1350 CAD and 200 free spins spread across your first three deposits. Additionally, there’s a secret bonus waiting for you on your fourth deposit, which is unique, as even we don’t know what it is!

On your first deposit, Playfina Casino offers a 100% match welcome bonus of up to $270 CAD, along with 50 free spins. To qualify for this bonus, you must deposit a minimum of $25 CAD. The wagering requirements are 40 times the bonus amount – and you only have two days to complete them! To claim this bonus, use the code ‘FIRST’ when depositing. You’ll also receive 50 free spins to use on Wolf Spins 243, issued at a rate of 25 per day.

On your second deposit, you can claim a 75% match welcome bonus of up to $400 CAD, plus 50 free spins. The minimum deposit is $25 CAD, and the wagering requirements are 40X the bonus amount. You need to use the bonus code ‘SECOND’ to claim this offer, and your free spins will be available on the Big Wild Buffalo video slot, with 25 spins issued over two days.

Playfina Casino offers a 50% match bonus of up to $680 CAD and 100 free spins on your third deposit. The minimum deposit is $25 CAD, and the wagering requirements are 40X. Enter the code ‘THIRD’ when making a deposit. You’ll receive 50 free spins over two days. These free spins can be used on Gold Rush with Johnny Cash.

What is the secret deposit bonus? It could be regular free spins; it could be wager-free free spins. It could be a high roller matched deposit bonus or a no-deposit bonus. It’s also likely the fourth deposit bonus will change depending on the country.

The free spins and welcome bonuses we’ve covered above are for Canadian players, so keep this in mind.

No-Deposit & Free Spins Offers

Playfina Casino has a lot to offer in terms of bonuses and promotions. However, it is worth noting that the casino doesn’t seem to provide any no-deposit bonuses specifically for Canadian players. This means that you’ll need to deposit to take advantage of the other bonuses Playfina Casino offers.

VIP and Loyalty Programs

On a more positive note, Playfina Casino offers a fantastic VIP program for its most loyal and dedicated players. By becoming a VIP member, you’ll get exclusive rewards and bonuses. Some of the VIP benefits include:

  • Personal VIP Manager: As a VIP member, you’ll have access to a personal manager available 24/7. We were impressed that all VIP players are given their manager’s WhatsApp details so you can reach them anytime.
  • Cashback: All VIP players qualify for cashback; your amount depends on your VIP level. The primary benefit of VIP cashback is that it comes with low wagering requirements and great chances to win. This valuable feature can help you recoup some of your losses.
  • Priority Cashouts: VIP members enjoy the benefit of priority cashouts, ensuring you receive your payments quickly.
  • Individual Bonuses: Active play will grant you access to individual awards, exclusive offers, and more. The combination of personalized bonuses is always something we like to see here at Casinomeister.
  • Physical Gifts: Playfina Casino knows how much players appreciate real gifts, and as a VIP member, you’ll have the chance to receive physical rewards. These include mobile phones, notebooks, expensive watches, and trip vouchers.

With personalized support, cashback offers, priority cashouts, individual bonuses, and real gifts, the VIP club certainly adds a touch of luxury to your gaming experience. Today, fewer online casinos than ever before are offering their players decent VIP schemes, and it’s refreshing to see Playfina Casino doing so.

Banking & Payment Methods

Playfina Casino offers a wide array of payment methods; more than most online casinos. You can make deposits and withdrawals using credit and debit cards, EWallets, like EcoPayz, iDebit, and MuchBetter, and cryptocurrencies like Bitcoin, Ethereum, and Litecoin. Additionally, Canadian-specific payment methods like Interac, Neosurf, and Flexepin are available for those in Canada.

Most deposit methods at Playfina Casino are processed instantly, and the site doesn’t charge any deposit dees. Generally, minimum deposit limits range from $25 CAD to $30 CAD, while maximum limits can range from $4000 CAD to unlimited; the latter, usually for cryptocurrencies.

Like many online casinos, if you plan on claiming Playfina Casino promotions – the first deposit bonus or Playfina Casino free spins – you will find specific payment methods excluded from these promotions.

Related: Bitkingz Casino is an Accredited Dama NV Crypto Casino. Check out their review HERE.

Playfina Casino Withdrawal Speed

Playfina Casino offers pretty much the same withdrawal methods as those used for depositing. Processing times aren’t the fastest, with card and Interac transactions usually taking between one and three business days to process. EWallet and crypto withdrawals are usually processed within 24 hours. Bank transfers, however, can take between 3 to 10 banking days.

Withdrawal fees are not a “thing” at Playfina Casino, and this is great, as we HATE withdrawal fees at Casinomeister. The minimum and maximum limits for withdrawals differ depending on the payment method. Minimum withdrawal limits range between 20 CAD and 300 CAD. Maximum withdrawal limits span between 4000 CAD and unlimited – the latter for cryptocurrencies.

In our opinion, EWallets are probably your best bet, as they don’t have the steep learning curve associated with crypto and are usually pretty easy to set up.

However, if you prefer using a more traditional banking method, credit and debit card withdrawals are also reliable, albeit with slightly longer processing times. You should also remember that specific payment methods at Playfina Casino are geo-restricted – so not all the banking options we’ve covered may be available.

Responsible gaming

Playfina Casino is committed to promoting responsible gambling and offers a “Personal Limits” feature to assist players in self-managing their gambling. Players can limit deposits, losses, wagers, and session times. These limits can be amended anytime, with decreases taking effect immediately and increases requiring a 24-hour cooling-off period.

This is quite an impressive selection of responsible gambling tools for a Curacao-based casino – and it’s refreshing to see Dama N.V. taking the topic seriously – unlike so many online casinos licensed in the jurisdiction.

Cooling-Off and Self-Exclusion options are available, which disable a player’s account for a specified period and prevent them from depositing or receiving promotional offers.

Unfortunately, you need to contact the casino’s customer support team directly to set up self-exclusion. The Playfina Casino customer support team is available at support@playfina.com.

Customer Support

Like all online casinos, PlayFina Casino has a customer support team – although it’s somewhat unusual in the way that their support system has been set up. Their customer team apparently works 24/7 to help you with any questions or concerns. When we saw live chat available, we assumed the team would be around to help us!

However, unlike most online casinos, their live chat system isn’t operated by an actual human. Instead, you’re quickly transferred to a bot. This bot gives you some standard answers based on your input. We feel this is kind of a letdown because you’re not getting the personalized help you need, and anything really specific will require human intervention.

Thankfully, they offer customer support via email, and response times generally seem pretty fast. However, you could still wait up to 24 hours to receive a response, which in our opinion, is a red flag in some ways – and we’re not entirely sure how a customer support team working 24/7 takes 24 hours to reply to an email!

KYC

The Know Your Customer checks at Playfina Casino are carried out to verify players’ identities – a legal requirement of the casino. Dama NV, the company behind Playfina Casino, is known for quick document verification – at least when compared to other Curacao-licensed casinos.

Be warned; you almost certainly won’t be asked to complete a KYC check when making deposits, but when it comes to withdrawals, you’ll usually get hit with a request.

If you’re asked to complete a KYC request, you will need to submit proof of your identity (passport or a driver’s license), proof of address (utility bill or a bank statement), and proof of payment method. You’ll usually only need to prove you own the payment method; you shouldn’t usually have to worry about giving over bank statements.

Website Experience and Features

Desktop and Mobile Gaming

Playfina Casino’s desktop and mobile experience is designed around a fun, laid-back theme with a purple colour scheme that works pretty well. The graphics throughout the website render smoothly, and loading speeds are fast; we didn’t run into any major problems.

The layout is user-friendly and easy to navigate, allowing players to access live games , browse payment methods, and contact customer support.

While there’s no dedicated mobile casino app, the mobile-optimized version of the site is outstanding. It offers fast loading speeds, a responsive design, and the same games you’d find on the desktop site. Players can enjoy their favourite games, claim bonuses, and even manage their accounts from the mobile-optimized website, which only requires a mobile device and an internet connection!

Brand games

Providers

When writing this Playfina Casino review, we were happy to find a vast selection of casino games, more than 6,000 different ones! These games are available from more than 50 game developers, and the complete list is shown below:

Gaming, Thunderkick, Relax Gaming, Nolimit City, Elk Studios, Red Tiger Gaming, Iron Dog Studios, Playson, 4ThePlayer, Tom Horn Gaming, Bulletproof Games, Spinomenal, Evolution Gaming, Avatar UX, Amusnet Interactive (Former EGT Interactive), SmartSoft Gaming, NetEnt, Boomerang, Mancala Gaming, iSoftBet, Endorphina, VIVO Gaming, Pragmatic Play, Gamzix, Habanero, KA Gaming, Spribe, LuckyStreak, Wazdan, 1x2Games, NetGame, Yggdrasil Gaming, Quickfire, Reflex Gaming, GameArt, Turbo Games, PariPlay, TrueLab Games, Big Time Gaming, Fugaso, Felix Gaming, Mascot Gaming, Playtech, Belatra, Igrosoft, Evoplay, Push Gaming, BGaming, and Kalamba Games.

Once you’re logged into your Playfina Casino account, you can see exactly which games are available to you; many of these software providers are available only to players in certain countries.

Slots

Playfina Casino offers an impressive range of slot games from tons of developers, like Pragmatic Play, Push Gaming, and Booming Games, to name just a few.

One of Pragmatic Play’s most popular slots is The Dog House, which is currently the top-played slot at the site. It’s light-hearted but offers decent win potential, and this is found in the free spins bonus round, where wild sticky multipliers can land on the middle three reels.

If you want to try something from Booming Games, Booming Seven Deluxe is a great game. It’s a classic slot with a modern twist, featuring traditional fruit symbols with modern graphics and animations. The win potential isn’t the biggest in the world, but playing is fun.

Jammin’ Jars by Push Gaming is another popular choice, with its innovative gameplay, colourful design, and engaging mechanics. This fruit-themed slot engages players with cascading reels, multipliers, and a free spins bonus with unlimited “wild jar multipliers.”

However, we should note that some of these games may be restricted from play when you have active bonus funds. Make sure you read the terms at Playfina Casino to see exactly which games can, and can’t be played with a bonus.

Live Casino Games

The live dealer games section at Playfina Casino is pretty impressive, boasting a vast selection of games, including Blackjack, Roulette, Baccarat, Game Shows, Sic Bo, Scratch Cards, and Keno.

Several game developers power the site’s live dealer casino, including Pragmatic Play Live, Playtech, Vivo Gaming, Lucky Streak, Beterlive, Quickfire, and Absolute Live Gaming.

We also want to draw your attention to the presence of Quickfire (Microgaming) games. This is a rare treat for players; their live dealer games are almost impossible to find and, today, are almost exclusively found at Asian-facing casinos.

Some notable games in the live casino section include Playtech’s Mega Fire Blaze Blackjack Live and Mega Fire Blaze Roulette, as well as Pragmatic Play’s Live Blackjack 61 – Azure and Fortune 6 Baccarat. Additionally, Beterlive’s Speed Live Blackjack and Gravity Blackjack both offer fast-paced action with a unique twist.

There are more than a few Game Show titles to play – more than we see at most other Dama NV casinos – and the live game selection is one of the best we’ve ever seen: seriously.

Table Games and Video Poker

The table games and video poker section at Playfina Casino is equally decent, featuring a wide range of options, such as Oasis Poker, American Roulette, and some poker-inspired games.

You will even find a variety of so-called mini-games, offering something pretty different from what you may be used to. Some noteworthy games we saw while writing this review include: Multi-Hand Blackjack from BGaming, Single Deck Blackjack by Betsoft Gaming, Classic Blackjack, Mahjong Exchange by Quickfire, and Bonus Deuces Wild by Platipus.

When it comes to video poker, Playfina Casino, for some reason, doesn’t have a dedicated video poker tab. You have to look up games by name! Some of the games we found include Lucky Video Poker, Deuces Wild, and Super Video Poker, all from different developers. However, most video poker games are by Spanish developer Habanero.

They offer more conventional titles like Tens or Better 50-hand, Joker Poker 10-Hand, Bonus Deuces Wild 50-Hand, Aces and Eights, Double Bonus Poker 50-Hand, and Jacks or Better 50-Hand.

Playfina Casino offers an extensive range of instant win games. Some of the best we found at the online casino include Limbo Cat by Onlyplay, Space XY by BGaming, Crash by Turbogames, Snakes n Ladders by Mplay, and Plinko XY by BGaming. There is a ton of choice – much more than we see at most casinos.

Progressive Jackpots

Playfina Casino’s progressive jackpot games can all be found in the dedicated “Jackpot Games” section. This section can be accessed from the main navigation menu – the hamburger icon – on the left-hand side of the page. The casino offers jackpot games from various developers and a mixture of video slots and casino table games.

Some popular jackpot games include Mr. Vegas by Betsoft Gaming, which immerses players in the glitz and glamour of Las Vegas. This game doesn’t offer the largest progressive jackpot in the world, but it frequently reaches five figures, so it’s hardly the worst in the world.

Jackpot Express by Yggdrasil is another pretty decent jackpot game – taking players on a thrilling riverboat adventure. While it won’t produce the same types of wins you’d see with Microgaming’s Mega Moolah, its unconventional gameplay makes it exciting – and the medium variance math model makes it suitable for almost all players.

Buffalo Power Hold and Win by Playson is another popular jackpot game, offering a unique blend of Native American culture and powerful buffalos. While the base game can feel a bit boring, the progressive jackpots are the game’s real attraction – and these are won through the Hold & Win bonus, triggered by landing six or more scatter symbols.

About the Team and History

Playfina Casino opened its virtual doors back in July 2022. It’s part of the well-known Dama N.V. group – an operator located and licensed in Curacao. While we often have reservations about online casinos licensed in Curacao, it’s worth noting that the team generally has a good reputation here at Casinomeister; a couple of Playfina’s sister casinos are even Accredited with us!

Playfina accepts players from around the world – although this review has been tailored for the Canadian market, we’ve talked about bonus rules, the standard minimum deposit and a generous welcome package for CA players depositing in Canadian dollars.

Unfortunately, as other casino reviews correctly point out, there’s an influx of restricted countries, including the United States of America, the United Kingdom, Spain, the Czech Republic, the Republic of Serbia, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Cyprus, Netherlands, Israel, Lithuania, Latvia, Dutch West Indies, Curacao, and around 40 more. Find the complete list on the site’s terms and conditions page.

Find detailed info on other Dama NV Casinos here:

Complaints and Track Record

Generally speaking, players are receptive to the welcome package at Playfina Casino, and complaints are rarely raised about instant banking methods or the required deposit turnover terms. However, there have been issues in the past with payout delays – although these are generally addressed quickly.

Here’s something to consider, first noted by Nate: “Just a heads up to those who play at Dama / Direx NV brands. Play’n Go has been reduced to the 84% RTP model on some casinos. They don’t display the RTP in their help files, so you must check the Google developer/network console to confirm it.”

Casino Facts

Founded2020
Accredited at CasinomeisterNo
JurisdictionsCuraçao Master License 8048/JAZ (Antillephone N.V)
Is this casino certified at CasinomeisterNo
Payout time48 hrs
Reverse time48 hrs
Weekend payoutsYes
Locks withdrawalsYes
English, French, German, Norwegian, Portuguese
AstroPay, Bank wire transfer, Bitcoin, BNB, Cardano, CashtoCode, CryptoPro (BTC, Doge, EcoPayz, ETH, Flexepin, iDebit, Interac, Jeton, LTC, Maestro, MasterCard, MiFinity, MuchBetter, Neofurf, Neteller, Paysafe, Skrill, Sofort , TRON, USDT, Visa, XRP
AstroPay, Banki Wire Transfer, Bitcoin, CashtoCode, CryptoPro, Flexepin, iDebit, Interac, Jeton, Maestro, MasterCard, MiFinity, MuchBetter, Neofurf, Neteller, Paysafe, Skrill, Sofort , Visa
Alex Smith

Alex is a 26-year-old writer from Brighton, in the UK, and for the past 8 years, he’s worked with a number of companies, creating content for blogs, news articles, and more. While Alex has written on a wide variety of topics, his speciality is online gambling – an industry he’s both passionate about, and experienced in. Having enjoyed gambling for over 7 years, Alex is a huge fan of video slots, and cites NetEnt, Big Time Gaming, Thunderkick, and Quickspin as his favourite providers. The topics he writes on are varied, but he loves nothing more than a good old slot review (he’s written over 1,000 slot reviews in his career), and he also enjoys writing in-depth gambling guides, along with casino reviews. In his spare time, Alex enjoys playing the guitar, and is a self-proclaimed horror film buff.

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