Axe Casino Review

Customer support

Axe Casino takes customer service very seriously — whether you have questions about the bonuses and promotions, problems with your account, or concerns about the amount of money you’re spending gambling online. They’ll be happy to assist you 24 hours, seven days a week.

To contact the Axe Casino customer service staff, go to the bottom footer portion of the website and click on the support icon. After that, you’ll be led to a website where you can either fill out an online contact form (which will send an email straight to the customer support staff) or start a live chat session with an operator in just a few minutes.

Wherever feasible, we highly advise you to use the live chat feature since it enables you to speak through your issue or query in real-time rather than waiting for an email answer, which may take up to 24 hours. Axe Casino only offers live chat in English at the moment, so if you don’t know the language, you’re better off using a translation tool and sending an email to the customer service staff.

We’d like to see Axe Casino offer a dedicated phone support line in the future since we’ve noticed that many players prefer to talk with someone over the phone, particularly those inexperienced with the live chat system and how it operates. However, when writing our Axe Casino review, we carefully tested the casino’s customer support facilities. We found the customer service staff to be quite helpful and polite, going out of their way to ensure that our queries were swiftly answered and solved.

KYC

Axe Casino is regulated by some of the world’s most stringent online gaming authorities. Consequently, the casino is subject to several laws and regulations involving player verification.

When you register for an Axe Casino account, you’ll almost certainly be asked to complete one of these verification checks (also known as a know-your-customer check). You’ll need to start by validating your identity and age. A driver’s licence, passport, or national ID card are acceptable documents to verify your identity and age. You may snap a picture of these documents and submit them electronically with your smartphone.

Furthermore, you must provide evidence of address. This is accomplished by submitting a document with your full legal name and address and a document dated within the previous three months. A utility bill, bank statement, credit card statement, mobile phone bill, or official government-issued papers are all acceptable documents.

Once you’ve uploaded and submitted all of your papers to the Axe Casino staff, they’ll begin immediately processing them. According to what we’ve heard from players, these checks seldom take more than 24 hours. However, in exceptional instances, the casino may seek further proof from you, in which case the checks may take longer to complete.

These checks are inconvenient, but they are an unavoidable fact of online gambling in the twenty-first century. They are just something you will have to get accustomed to if you are a regular online gambler.

Website Experience and Features

One of the first things we looked at when putting this casino review together was how the website was built. Creating an account is straightforward and takes just a couple of minutes. Once you have verified your email address, you will be able to log in, make a deposit and begin playing all of your favourite games.

We were also happy to notice that, while there isn’t a dedicated mobile casino app, the site can be accessed using both Wi-Fi and 4G connections so that you can enjoy the action from your smartphone or tablet.

Like the desktop version of the website, we found the mobile-friendly casino to be very easy to use, easy to navigate and user-friendly, and making your way around and finding the type of game you’d like to play is simple, straightforward, and hassle-free.

We would only say that we would advise you to try to use a Wi-Fi connection where possible; a 4G connection can occasionally cut out for no apparent reason. There’s nothing more frustrating than being midway through a game round only to see that dreaded error message pop up after you’ve triggered a bonus round!

Brand games

Providers

Axe Casino provides players with the chance to enjoy a wide variety of games from a ton of game developers, and not all casinos can match the range of games Axe Casino offers! You’ll find games from software providers and developers, including Microgaming, Playtech, BetSoft, SoftSwiss, NetEnt, Endorphina, Quickspin, Play’n Go, Amatic, and Big Time. Gaming, Evolution Gaming, Amatic — and that’s just to name a few!

Below, we’re going to look at some of the main game categories offered at the casino.

Slots

You’ll find a huge selection of video slots at Axe Casino, and the range of online slots is superb. Let’s take a look at just one of the many video slots you’ll find yourself able to play at the casino.

Thunderstruck II is one of the most popular video slots on the planet from Microgaming, a leading figurehead in the online gambling world. While it contains many similar features to another popular Microgaming game, Immortal Romance, Thunderstruck II offers an entirely different theme. You’ll find it available in the “slots” section at the casino.

There are five different bonuses and features to look forward to, including a Free Spins bonus round where you can choose from four different options. With a win-potential of 12,000X your stake, Thunderstruck II offers insane win-potential. We’re not surprised to see that it’s one of the online casino’s most popular video slots!

Live Dealer Games

Live casino games are an absolute must in today’s online gambling world, and we were pleased to find that Axe Casino has chosen Evolution Gaming to power its live casino platform.

Evolution Gaming is the biggest and the best provider of live dealer games on the planet. They operate several high-quality and professional live casino studios throughout Europe and Asia. They offer you the ability to play a huge selection of games, ranging from classic casino table games like Roulette and Blackjack to more creative takes on these iconic titles such as Lightning Roulette and Lightning Baccarat.

They even have some incredibly unique and novel games like Monopoly Live and Crazy Time, both of which include video slot-like bonuses and features, something that other live casino developers have been keen to attempt to mimic.

Accessing the live casino is incredibly easy, and you’ll see it linked directly from the main navigation menu at the top of the screen. Unfortunately, you cannot try out the live dealer games in free play mode, but you can observe the tables to get an idea of how it all works.

Table Games

Although you won’t find anything overly mind-blowing, Axe Casino has a fairly decent selection of casino table games and video poker. Expect to see a fairly generic selection of roulette and blackjack and some specialty games like baccarat, 3-card-poker, and Casino Hold ’em.

Progressive jackpots

Axe Casino offers a fairly decent variety of progressive jackpot games. However, we should point out that you generally can’t play any of these games if you’re playing with casino bonuses. Casino bonuses at Axe Casino are excluded from being used in conjunction with progressive jackpot games.

There are tons of progressive jackpot video slots to choose from at Axe Casino. These include Lucky 3, Lucky Dragon, Lucky Lady, Playboy, Santa goes Wild, Super Progressive, Super Lucky, Time is MOney, Tiki Mania, The Ruby, Super Fast Hot Re-Spin and Ultimate Super Reels.