Cherry Casino Review

Been around for years - rarely a complaint

By Casinomeister Nov 11, 2022

Casinomeister's Verdict

Cherry Casino is an all-round trustworthy and reputable online casino and they hold an online gambling license from the Malta Gaming Authority so they’re held to fairly high standards, too. Here at Casinomeister we see very few complaints about the brand, and when issues do arise the Cherry Casino customer support team takes care of them quickly. We’re happy to recommend Cherry Casino to all of our readers.

No withdrawal limits

7.7 Our Rating
8.4 Player Rating
cherrycasino.com
2000
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Malta Gaming Authority, Swedish Gambling Authority
Amaya Gaming, Big Time Gaming (BTG), Microgaming, NetEnt, Yggdrasil Gaming, Play'n go, Elk Studios, NetEnt Live, Extreme Live Gaming, Lightning Box Games...

First Impression

Cherry Casino was originally accredited in 2003, but after leaving Betsson in 2012 we sort of lost contact. Now they are back and are dedicated to the accredited standards that we’ve all come to love and enjoy. They also have a wide assortment of games from NetEnt, Microgaming, Amaya, Merkur and Yggradrasil. They do not have weekly or monthly payout limits, just per transaction. They appear to be an excellent addition to the accredited section.

Please read carefully full Terms & Conditions of Cherry Casino

Don’t gamble if you are less than 18 years old. Gambling can cause addiction, so gamble responsibly – https://www.begambleaware.org/

 

Pros

  • Weekend Cashouts

  • English, Finnish, German, Norwegian, Swedish and Japanese supported

  • Fantastic selection of games

  • Been in operation for over 14 years

  • Publicly traded

  • No withdrawal limits

Cons

  • Payouts may take some time

  • No UK

BONUSES AND PROMOTIONS

One of things that virtually all online casinos offer today is a wide variety of bonuses and promotions to attract new players and retain existing ones. Cherry Casino is no different, and everything from their main deposit bonus to their free bet promotions for their sportsbook are geared towards players who want to be able to enjoy some of the more generous bonuses and promotions out there today.

Below, we’re going to be taking a look at some of the various bonuses and promotions you’ll find on offer at Cherry Casino, starting off with the main welcome bonus offered to new players.

Welcome Offer

A welcome bonus promotion is probably the most important promotion that an online casino can offer and it’s a vital method of attracting new players to joining a casino. Welcome bonuses are especially useful when a brand-new brand enters the online gambling industry and needs to build trust and garner a reputation among players.

Cherry Casino greets all new players with a generous welcome bonus, and we think it’s fair to say that it’s quite a lot more generous than the welcome bonuses we’re used to seeing at online casinos.

The Cherry Casino welcome bonus is actually split into three parts, too. On your first deposit if you deposit a minimum of $20 your online casino account will be credited with 80 free spins; if you deposit at least $100, however, your online casino account will be credited with 100 ‘big spins’ – free spins that are worth more.

On your second deposit the same free spins promotion is offered, so you just need to deposit a minimum of $20 in order to be able to enjoy some free spins. Things get even better on your third deposit, with a minimum $20 deposit earning you 120 free spins on NetEnt’s Fruit Shop; the other free spins from the first and second deposit need to be used on other popular NetEnt video slots like Vikings and Koi Princess.

When it comes to wagering requirements, Cherry Casino has done their best to make their wagering requirements as fair as possible – and the wagering requirements for any winnings you manage to make from the free spins are 40X. While this is a tad higher than we’d perhaps like to see, it’s definitely not the worst we’ve ever seen, and the casino details exactly which casino games and video slots contribute towards the wagering requirements and which don’t on their terms and conditions page.

We feel as though everything is very transparent and clear – so we definitely don’t have any complaints here!

No-Deposit & Free Spins Offers

Cherry Casino is one of the few online casinos operating today to offer new players a no-deposit bonus – and this is delivered in the form of a no deposit free spins offer. You simply need to sign-up for an account at Cherry Casino and confirm your email (or your phone number depending on which country you live in) and you will then be able to enjoy 20 free spins.

Your account will be credited with 5 free spins for four days, and you don’t have to deposit or risk any of your own cash in order to be able to claim this lucrative promotion! You can use these free spins on a wide variety of NetEnt’s video slots including Dazzle Me, Dracula and Piggy Riches – and the wagering requirements are surprisingly good for a no-deposit bonus.

Any winnings from the no-deposit bonus are subject to wagering requirements of 50X – and you should also be aware that the free spins must be sued within 24 hours of them being credited to your account. If you don’t use them within this time-frame you will not be able to access them anymore.

Free Bets

As you’ll see later on in this Cherry Casino review, the online casino doesn’t just offer casino games – they also have a sportsbook, and one of the incentives they’re now offering to new punters is a free bet; of course, this is something that we see at pretty much all online sportsbooks but it’s something we feel we should point out as many of our readers are fans of sports betting. It’s also a clever method for Cherry Casino to attract new punters.

In fact, it may surprise you to learn that Cherry Casino have been in the business of online sports betting for many years; while they aren’t anywhere near as some of the bigger names in the sports betting industry they offer a fairly solid products and this allows you to place real-money wagers on a wide variety of sporting events and markets.

New punters at Cherry Casino who want to place bets in their sportsbook are eligible to claim a 100% matched deposit bonus up to £150, and this is delivered in the form of free bets. You simply need to place a bet, and if your bet loses, Cherry Casino will refund your bet as cash up to a maximum of £150.

Naturally, there’s some terms and conditions attached to the free bet at Cherry Casino and the first thing you need to be aware of is that there’s a minimum deposit requirement of £10 in order to claim the free bet. Secondly, this free bet offer is only available to new players; if you’ve already claimed the main casino welcome bonus at Cherry Casino then you won’t be able to claim the free bet.

You don’t need to do anything in order to claim the free bet, and if your first bet meets the terms and conditions and it loses, the free bet credit will be automatically credited to your Cherry Casino account.

Sign up screenshots

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BANKING AND PAYMENT METHODS

Cherry Casino accepts a broad range of payment methods, including all major debit and credit cards – such as VISA, MasterCard, and Maestro – as well as a number of eWallets and alternative banking alternatives, which you can see listed below. Skrill, Neteller, Paysafecard, Trustly, QIWI, Comepay, Sofort, and, more recently, Bitcoin are among the payment methods available.

Unless you make a deposit via Sofort, all deposits are credited to your account immediately, and the minimum deposit amount for all payment methods is merely $10.

In the course of writing this cherry Casino review, we discovered that the site has a “quick deposit” option; when playing a game, simply click on the green “Deposit” button at the top of the screen and you’ll be able to make a deposit without having to interrupt your gaming or close the window.

A little window will appear on your screen, and all you have to do is pick your chosen banking provider, enter the amount, and click “Confirm Transaction” to complete the transaction!

Withdrawal Speed

In comparison to other online casinos, Cherry Casino is able to brag about the fact that they seek to handle the great majority of their withdrawal requests in real time! In practice, this means that there is usually never a waiting period – and even during the busiest hours, withdrawals are nearly always completed within one hour.

With the exception of withdrawals made back to a debit card, which can take between 1-3 working days, the majority of the payment options offered at Cherry Casino will credit your account immediately.

It is possible to withdraw as little as $20, and the highest amount that may be taken out in one transaction is $5,000.

Responsible gaming

Cherry Casino provides a variety of responsible gaming solutions to assist its players stay safe while still having a good time while playing. This commitment to responsible gaming is detailed on the online casino’s Responsible Gaming web page, which can be accessed at the bottom of any page on the website.

Casino Cherry Casino will randomly verify and seek evidence of age from all of its users before allowing them to participate in casino games. This will ensure that all users are of legal gambling age before participating in casino games. A link to CYBERsitter is also provided by Cherry Casino, which is a filtering program that allows parents to limit access to internet casinos by children under the age of majority.

Using a self assessment exam, players can determine if they require more assistance. If the response to four or more of the questions is ‘yes,’ this suggests that you may use some of the resources that are available. The Cherry Casino website also includes a reality check reminder, a time out function, and a self-exclusion option.

When the reality check reminder is enabled, players will be given the choice to get frequent time updates while playing the game. This feature will also appear before any game play, with gamers given the option to receive no reminders, or one every 15, 30, or 60 minutes, respectively.

The time out tool allows players to select a period of 24 hours, 7 days, or 30 days during which Cherry Casino will not send them any marketing materials or make any other references to the site, among other options. The self-exclusion option allows players to effectively be excluded from the site (as well as all other Zecure Gaming sites) for a specified amount of time, which can range from 30 days to 5 years.

Cherry Casino also gives users access to gambling prevention organizations such as BeGambleAware and Gamblers Anonymous, as well as to GamBlock, which is a casino-blocking program.

Customer support

Cherry Casino understands the importance of good customer support and that’s why their customer support team is available 24 hours a day, 7 days a week; whether you’ve got questions about Cherry Casino bonuses, how to actually claim the main welcome bonus, or want to learn more about Cherry Casino payment methods the customer support team will be happy to help you out – and there’s a few different ways that you can reach out to them.

The first way is to use a state-of-the-art piece of technology called live chat. This is essentially a live chat window that pops up directly on the online casino’s page and it’s like speaking to a friend through Facebook Messenger; you’ll be connected to an operator in just a minute or two and you’ll then be talking with them in real-time while they do their best to help answer your questions or resolve your queries.

If you prefer there’s also the ability to reach Cherry Casino’s customer support team via email; while this is better-suited for complaints, it can be used to request general information too – although you should be aware that response times can take up to 48 hours, especially during busy periods.

KYC

‘Know Your Customer’ (also known as KYC) methods and identity verification are typical procedures for online casinos to confirm that their players are who they claim to be and that they are legally permitted to play on their sites.

For example, you can expect to be asked for identification such as a passport or driver’s license to prove your identity; a paper bill, bank statement, or government document to prove your address; a bank statement to prove your income and funds; and a photo of your credit card or proof of e-wallet to prove your payment method.

You should expect the casino to process your papers within 24 hours of your submission – however in many circumstances, the time required is far shorter than this.

In addition to these documents, you may be required to supply a recent payslip, a bank statement indicating transactions from the previous three months, an employment contract, and an income tax receipt, among other things. We should stress out, however, that these Source of Wealth (SOW) checks are quite infrequent – and people who live outside of the United Kingdom are unlikely to see them at any stage.

Website Experience and Features

Desktop and Mobile Gaming

Cherry Casino may be reached through a desktop computer, and there is also a big range of mobile casino alternatives accessible for those who like to play while on the go. The same design is utilized across all versions of the casino.

We extensively examined both and discovered that they both provide a strong user experience; the website itself is easy to use, quick to browse, and user-friendly, and the speed with which the site loads is outstanding; and the pricing structure is straightforward and straightforward.

Cherry Casino’s Sportsbook

Cherry Casino, in addition to their online casino, also provides a comprehensive online sports betting platform. Players may place bets on a wide variety of current and forthcoming sporting events, including Premier League football games, tennis, basketball, ice hockey, darts, cricket, golf, and more. SBTech is the technology behind the site.

You may filter and adjust the layout of the sports page based on your preferences by flicking through each sport at the top of the page. Initially, the sports page is separated into ‘Live’ games, ‘Starting Soon’ games, ‘Europa League’ games, and ‘Premier League’ games.

Players may access ‘My Bets’ at the top of the website to examine their full betting history, as well as their open, won, and lost bets, among other things. Because of the curved, basic thumbnails, and wide pictures in the sports betting area, it seems more contemporary.

Brand games

Providers

Cherry Casino boasts hundreds of games – more than 800 at the time of writing – and there’s a huge number of video slots, most of which can be played with casino bonuses and the deposit bonus the site provides new customers with. There’s tons of game developers and software providers on offer at the online casino too, and a few of our favorites include Game providers Amaya Gaming, Big Time Gaming (BTG), Microgaming, NetEnt, Yggdrasil Gaming, Play’n go, Elk Studios, NetEnt Live, Extreme Live Gaming, Lightning Box Games and more.

Naturally, the specific video slots and casino table games you’ll be able to play depend on the country you live in – so you should always check out which games are available to you before signing up to the site to make sure.

Slots

Cherry Casino provides players with access to hundreds of video slots – and this includes modern video slots and classic, retro-inspired slot games. However, Cherry Casino is perhaps best-known for its extensive range of Megaways games – and at the time of writing there’s more than 45 different Megaways slots to enjoy. If you’re unfamiliar, Megaways is the unique game mechanic first developed by Big Time Gaming; it’s now used in hundreds of video slots from many of the world’s leading game developers. For example, at Cherry Casino you’ll be able to enjoy Megaways titles like Aztec Gold Megaways, Piggy Riches Megaways and some classics like Bonanza Megaways.

Live Dealer Games

Live dealer casinos are a must-have for every online gambling casino, and Cherry Casino has partnered with Evolution Gaming to bring its live casino games. Real money live dealer games are many, and include Live Dealer Blackjack, Roulette (with or without a live dealer), Baccarat (with or without a live dealer), Casino Hold’em (with or without a live dealer), as well as several varieties of Live Roulette and Blackjack…

There are also a few games that are akin to gameshows, such as Crazy Time, Monopoly Live, and Dream Catcher, which are all available! All of the live dealer games available at Cherry Casino may be located under the “Live Casino” page, where you’ll also be able to see a complete list of all of the live dealer games currently available.

Table Games and Video Poker

The casino table games available at Cherry Casino range from classic casino games such as Roulette, Blackjack, and Baccarat to poker games like Caribbean Stud and Three Card Poker. You’ll discover a wide variety of games to choose from.

As well as slot machines, a modest range of video poker machines is available, including Jacks or Better, Deuces Wild, and All American Poker. All of these games are simply sorted owing to the convenient and simple-to-use game navigation menu, which can be accessed from any screen.

Progressive jackpots

Jackpot slots with progressive jackpots are more popular than ever, and we’re pleased to discover that Cherry Casino has a large selection of progressive jackpot slots to pick from!

Mega Moolah and Hall of Gods, both from NetEnt, are the most popular progressive jackpot games on the site, with both capable of awarding payouts in excess of $10 million…

Additionally, you can locate all of the progressive jackpots at Cherry Casino by clicking on the “Jackpots” page.

About the Team and History

Cherry Casino is owned and operated by an online gambling company called Playcherry Limited – and they’re registered in the European Union in Malta, under the laws of their member states. As part of this Cherry Casino review we found that everything from the casino itself to the Roulette games on offer are licensed by the MGA and this means Cherry Casino is held to pretty high standards when it comes to regulations.

Like most online casinos in today’s day and age, Cherry Casino has managed to build a loyal following of players by offering a solid selection of games, great bonuses and promotions, a wide variety of payment methods and top-notch customer support and it’s not hard to see why Cherry Casino is one of the more popular online casinos out there today.

Complaints and Track Record

Cherry Casino is an Accredited casino here at Casinomeister – but that doesn’t mean we always sing their praises, and below we’ll show you a few of the complaints we’ve received in the forums about them:

“I’m not impressed by their customer service either . Still waiting to hear why Microgaming slots don’t work. I can see them but none of them loads up. Live chat keeps telling me that they offer Microgaming. I keep telling them that they don’t work …. sent an email regarding this – no reply whatsoever!

Wonder if anyone else from the UK can play Microgaming on their website? Apart from this verification went really smoothly and withdrawal was received pretty quick.”

Here’s what another reader said:

“Not impressed with these guys at all. I must have tried every day for 2 weeks, at many times of the day to speak to someone on live chat. Never online, despite saying it has live chat open during business hours.

Emails taking several days to be answered, and without my query actually even being answered. If the casino cant get simple things like this right, i’d hate to think what the withdrawal process is like. One to avoid imo.”

Casino Facts

Founded2000
Accredited at CasinomeisterNovember 2015
JurisdictionsMalta Gaming Authority, Swedish Gambling Authority
Casino representativeMarketing
Affiliate programComeOn Connect
Is this casino certified at CasinomeisterYes
Payout time0-5 hrs
Reverse timeNo Reverse Time
Payout limitsSkrill - €5000 per transaction, Bank Transfer = no limit, Credit Cards = €2500 per transaction. We do not have weekly or monthly payout limits, just per transaction.
Weekend payoutsYes
Locks withdrawalsNo
English, Finnish, German, Japanese, Norwegian, Swedish
Fast Bank Transfer, MasterCard, Neteller, Paysafe Card, Skrill, Trustly, Ukash, Visa, Visa Electron, WebMoney
Bank transfer, Neteller, Skrill, Visa Debit, Visa Electron
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
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Cherry Casino finally available to UK players.

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