Red Stag Casino Review

Well managed WGS casino

By Casinomeister, Last updated Mar 26, 2024

Casinomeister's Verdict

Red Stag Casino is a well run WGS casino that has been in operation since 2015. Signing up is relatively easy. Took me a couple of minutes – made a $100 deposit, played some VP (very clunky, if you like video poker, stick to Microgaming or land based), then I switched to video slots. Played Bigfoot and hit a massive win via free spins. Awaiting a $1000 cash out – was sent a ID doc request: copy of passport, utility bill, and banking statement within an hour.

Filled it out the next morning, and received my winnings that day. Total time 18 hours. That’s pretty quick for a first time depositor. They claim that there is a 72 waiting time – well it’s quicker than that.

Decent welcome bonus promotion

7 Our Rating
7.5 Player Rating
www.redstagcasino.eu
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Payout speed
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WGS Technology...

First Impression

While Red Stag Casino may not be the most modern-looking casino we’ve ever seen it’s fairly well-made and easy-to-use – and it’s also easy-to-navigate so finding your favorite games is simple and straightforward.

We like the fact that the welcome bonus is so generous (we’ll look at the welcome bonus in the following section), and there’s a huge number of other benefits to playing at Red Stag Casino – so let’s get cracking and begin by looking at the bonuses and promotions on offer.

Pros

  • Well managed casino

  • Decent welcome bonus promotion

  • Generous VIP scheme

Cons

  • Relatively slow pay outs

  • Weak licensing jurisdiction

  • Payouts $2,000 per week for most of the options

BONUSES AND PROMOTIONS

Red Stag Casino offers a whopping 7-part welcome bonus, and they also run a ton of other regular bonuses and promotions – none of which require you to use a bonus code. Below, we’re going to look at the deposit bonuses available and other bonuses and promotions you’ll find on offer at the casino.

Welcome Offer

The main welcome bonus at Red Stag Casino allows you to claim a generous 7 deposit bonus offers – and this means you’re able to get rewarded on your first SEVEN deposits! For example, on your first deposit you can claim a 100% matched deposit bonus up to 275% and you’ll also get 100 free spins to be used on a video slot called Dolphin Reef.

On your second deposit you can claim a 175% matched deposit bonus up to $350, and you’ll also receive 100 free spins to use on another slot game called Fat Cat. The third deposit bonus is a 100% match up to $200 and 50 free spins, and on your 4th, 5th, 6th and 7th deposits you can claim a 175%, 100%, 150% and 275% matched deposit bonus up to $350, $200, $300 and $550 respectively. You’ll also receive a total of 250 more free spins – so these deposit bonuses are really generous, allowing you to claim up to $2,500 in free casino bonus cash!

One of the things we were really impressed with is that the wagering requirements are just 30X – so you stand a fairly decent chance of actually turning the bonus into a profit, too! Red Stag Casino bonuses are excellent, it’s got to be said.

7
Deposit requirements

$25

Free spins

100 Free Spins on top of the welcome bonus

Cashout

N/A

Bonus code

No code required

Game limits

-

Wagering req

-

No-Deposit & Free Spins Offers

Red Stag Casino doesn’t currently offer a no-deposit bonus; if this changes in the future we’ll update this review accordingly.

VIP and Loyalty Programs

Red Stag Casino operates a standard comp points scheme, and this sees you earning points as you wager money at the casino. The more points you earn, the more cash you can redeem. Full details and terms and conditions are available on the casino’s ‘bonuses and promotions’ page.

BANKING AND PAYMENT METHODS

When it comes to payment options, Red Stag Casino goes out of its way to make sure that all players may make deposits and withdrawals using the manner that is most convenient for them. However, you won’t find as many banking alternatives as you would if you played at European-licensed online casinos, and this is owing to the regulatory constraints that Red Stag Casino has as a result of operating in specific regions.

Thankfully, making deposits and withdrawals at Red Stag Casino is quite simple, and the site allows a broad range of various financial options for you to choose from. For example, the online casino accepts all major debit and credit cards, including Visa and MasterCard, and there are no fees or penalties for using a credit or debit card to make deposits – however your bank or card issuer may charge a fee depending on the currency you choose to deposit in.

Red Stag Casino also takes a few popular eWallets such as Neteller and Skrill, which is convenient since it allows you to fund your account without having to go through a banking partner such as your bank. The fact that Red Stag Casino accepts EWallets as a payment option is also a big plus for players who want to cash out their wins right away, which is made feasible by the fact that EWallets don’t have significant processing delays.

Red Stag Casino has recently begun to incorporate several crypto currencies into its online gambling platform, which means that you can now use crypto’s like Bitcoin and Ethereum to make deposits and withdrawals, as well as play most of the games available on the site.

Of course, one of the biggest advantages of utilizing cryptocurrencies like bitcoin is that they are entirely decentralized; you won’t have to worry about your bank or credit card company rejecting the transaction. Cryptocurrency deposits and withdrawals are likewise quick, albeit you will have to wait for the casino to execute your withdrawal request before the cash shows in your crypto wallet account.

As previously stated, there are no costs associated with making deposits at Red Stag Casino, and your money will be promptly credited to your account after the site has properly completed your transaction.

Withdrawal Speed

Red Stag Casino isn’t the quickest in the world when it comes to withdrawals, but for the great majority of players, the speed with which they process cash out requests shouldn’t be an issue. The staff will try to handle your withdrawal request within 48 hours after you submit it. Of course, some gamers may find this timeframe to be too long, and we entirely understand.

In today’s world, it’s rare for casinos to take more than 24 hours to process cashouts, thus we believe Red Stag Casino should improve on this in the future.

There are certain maximum weekly withdrawal limitations, although they might vary significantly based on your casino status. VIP gamers, for example, will be able to withdraw significantly higher sums of money on a weekly basis than newcomers to the platform.

Responsible Gaming

One of the biggest changes we have seen in the online gambling industry over the course of the past few years, is the fact that responsible gambling now takes up quite a significant portion of what casinos must do when it comes to looking after their players, and while many of the casinos which are licensed in Curaçao do not have the best reputation for responsible gambling, Red Stag Casino is one of the rare exceptions, and they do an excellent job of making sure that all of their players have access to a variety of responsible gambling tools.

You can find information about all of the gambling tools available to you from the main responsible gambling page which is hyperlinked to in the casino’s footer section. Here you will find a number of external resources which are useful for identifying a gambling problem, and you will also find some independent guidance and advice.

However, arguably the most important aspect of these responsible gambling measures is the actual tools that Red Stag Casino offers players, as these tools allow you to set limits on your gambling and make sure you are not spending more time or money than you can afford.

The first of these limits – and arguably the most important one – is the deposit limit. This allows you to set a monetary figure on the amount of cash that you can deposit into your Red Stag Casino account on a daily, weekly or monthly basis. Once you have deposited enough money to reach the threshold – a threshold which, by the way, you need to set up before the limit comes into force – then you will no longer be able to fund your online casino account with any money until the time-frame has passed. A deposit limit is a fantastic way of making sure that you don’t find yourself depositing too much money at a casino – and it can be especially useful to help control down swings, as it physically stops you from chasing losses and spending more money you can afford.

If, however, the deposit limit function is not enough and you want to take a more hard-line approach to curbing your gambling, Red Stag Casino also offers a time-out and a self-illusion programme which is designed to completely block access to your online gambling account for between 24 hours and five years.

Unfortunately, to set up and manage any of the limit at Red Stag Casino you do need to contact a member of the casino’s customer support team, which is, we feel, unfortunate as we always prefer to see sites that offer players the chance to self-manage the limits had the easiest way to set them up and make sure that you can have full control over them.

Customer support

Red Stag Casino states on its website that player satisfaction is one of their top priorities, and while this is a fairly cookie-cutter state to see from online gambling websites, to be fair, Red Stag Casino do appear to take their role seriously when it comes to looking after players – and one of the ways in which they achieve this is by ensuring that their customer support team is available 24 hours a day, seven days a week.

If you ever run into any questions or problems when you are playing at the casino all you need to do is head to the casino’s help page which is linked to in the footer section of the casino. You will see a number of different options – the first of which is quite a comprehensive FAQ section where many of the most common queries and questions are answered.

It is well worth spending a few minutes to read through these FAQs as there is a very good chance that your question may be covered – and if so, then great; you just save yourself a significant amount of time.

However, if you need to speak to a member of the customer support team then you have two main options. The first option is to use the live chat facility which is manned by customer support representatives 24/7, and to open up the live chat facility you just need to click on the small speech bubble icon which can be found in the bottom right-hand corner of the screen

Once clicked, you will then see a pop-up box on your screen where you are prompted to enter your name and email address. Once you have entered this information you will be connected to an operator who will then prompt you to talk about your question or query. You then get to simply talk in real time with an operator and they will do everything in their power to make sure that your query or question is resolved as efficiently and smoothly as possible.

When we were writing this Red Stag Casino review, we actually tested out the live chat facility – prompting a member of the customer support team to answer some basic questions asking for about the casino, for example, who which online gambling licenses they held, and we felt that the representative was incredibly friendly and helpful and they went out of their way to ensure that our needs and concerns were dealt with.

Now, if for any reason you are not able to use the live chat portal, Red Stag Casino does also offer support by email. However, email response times quite a bit longer – and you may well find yourself waiting between 24 and 48 hours to stop we always recommend using live chat where possible as it will decrease the amount of time that you need to wait for your question.

KYC

Red Stag Casino requires all players to complete the verification check, and this is more commonly referred to as a KYC check (Know Your Customer). A KYC check is something that online casinos are now required to carry out by their online gambling regulators, and this check ensures that anyone who signs up and joins the online casino is above the age of 18 (or 21 in jurisdictions where this is the minimum online gambling age), and they also make sure that casinos know exactly who is using their website and where their money is coming from.

Of course, a KYC check can be quite a nuisance to players so it is important to reiterate that online casinos are not carrying out these checks by choice; it is one of the conditions of their online gambling license.

At Red Stag Casino, you do not, thankfully, need to undergo a KYC check when you first sign up and join the casino – nor do you need to complete one before making your first deposit. However, when it comes to making your first withdrawal you will be required by the casino to undergo a KYC check, and this will require you to upload two different documents.

First of all you need to verify your identity. Acceptable identity proof documents include a copy of your license or passport, both of which must show your full name and date of birth.

To pass the KYC check, you will also be required to upload proof of your address. While every online casino accepts slightly different documents for the proof of address for their KYC check, Red Stag Casino accepts utility bills, mobile phone statements and bank statements – along with government-issued letters provided your full name and address is visible and the letter was issued within the past three months.

Once you submit your documents to Red Stag Casino their team will aim to process them within 48 hours. However, we have seen reports from some players saying that the verification time for their documents was quite a bit longer – so if you do wait more than two working days it can be worth jumping onto the live chat portal to follow up on the status.

Website Experience and Features

Desktop and Mobile Gaming

The functionality of the main Red Stag Casino website, as well as the mobile casino, will be examined in the next segment of our review. First and foremost, Red Stag Casino’s desktop site, like virtually other RTG casinos, isn’t the most modern-looking, and we believe it’s fair to say that leaves a lot to be desired, as it just appears out of date.

The big banner picture on the site is about the only thing that looks current, and aside from some neon lights illuminating the page, there’s not much else.

The primary navigation menu, for example, appears out of place; it has nothing distinctive about it, and the typeface chosen for the text is also fairly antiquated.

Furthermore, several of the information pages, such as the responsible gambling page and the bonuses and promotions page, include unformatted text that appears out of place. It’s not the worst thing in the world, but it does have an effect on the general appearance and feel of things, and the online casino’s design is a far cry from what you’d find at more modern, user-friendly casinos.

Moving on to the mobile casino, we were startled to discover a download option when we initially visited the Red Stag Casino website from our mobile device. However, it’s crucial to note that this is a button on the main version of the website that allows you to download a desktop client; it does nothing when hit on a mobile device.

Overall, the mobile casino performs admirably – however we repeat our criticisms of the main desktop version of the site: everything is antiquated, and we believe it might benefit from some update. Nonetheless, the games load swiftly, and contacting the customer support service via live chat is simple.

Unique Features

Today, online casino sites rarely offer tournaments, and it’s actually pretty much only Deckmedia casinos (or others that are focused primarily on the North American markets) that tend to offer them. That’s one of the reasons why we were so happy to see that Red Stag Casino is running regular tournaments to players – and this means that players are able to enjoy a number of extra perks while playing at the online casino.

Red Stag Casino uses WGS’ tournament software – which, to be fair, isn’t the most modern in the world but which is definitely enough to get the job done. In fact, WGS has always offered fairly decent tournament software and it’s still in use at a number of online casino sites despite the fact that it’s relatively old.

While Red Stag Casino doesn’t offer the biggest selection of tournaments we’ve ever seen, we estimate that they run around 12 different events each day – and best of all, around half of these events are completely free to enter, so you don’t need to spend any money to enter them!

Of course, the prize pools are nothing ground-breaking, and you’re not going to find yourself winning life-changing amounts of money – but even some of the free-to-enter tournaments can offer prizes worth up to $500, and the paid-entry ones sometimes have prize pools of up to $1,000.

Brand games

Providers

Red Stag Casino is a casino that’s powered by WGS’ software – and this means you won’t find any games from game developers other than WGS. Of course, this is going to come as an annoyance to some players – and we understand. However, for those who’re located in countries where online gaming isn’t widely available you may simply not have much choice – and in those situations, Red Stag Casino is a fairly good option.

Slots

Red Stag Casino is focused very heavily around video slots – as most casinos today are – and the bulk of the games you’ll find on offer at Red Stag Casino are indeed video slots. One of the things that we really like about Red Stag Casino is the fact that most of the video slots tend to have pretty high RTPs – much higher than were you to play games from other game developers and software providers like NetEnt – and this ensures that you get pretty good value, money-wise.

While there’s more than 250 different video slots to enjoy at Red Stag Casino there’s a few popular games that really stick out – and Mermaid’s Quest is one of the most popular, an exciting 5-reel, 3-row game with 20 fixed paylines. Forming 5-of-a-kind wins during the base-game can produce some pretty big wins – but it’s the free spins bonus round which offers the most win-potential, and this is triggered by landing 3, 4, or 5 of the scatter symbols anywhere in view.

Other popular slot games at Red Stag Casino include Jurassic Slots, Lucky 7s, Arabian Nights and Turkey Time – and you can find all of the slots under the ‘slots’ tab on the site’s main game navigation menu.

Live Dealer Games

Today, almost all casinos offer live dealer games – although Red Stag Casino isn’t, unfortunately, one of those casinos – and that’s largely to do with the fact that they use WGS for their game provider. As WGS doesn’t currently produce any live dealer games, sites like Red Stag Casino simply aren’t able to offer them to players – and when we were putting this Red Stag Casino review together we were a bit disappointed, as these games are sought after by pretty much all players.

While some WGS casinos have collaborated with live casino suppliers like Evolution Gaming and NetEnt, regulatory considerations make it too much of a bother – and it costs too much money – for the casino platform, as it appears to be the case with Red Stag Casino.

We’d love to see Red Stag Casino team up with a company like Evolution Gaming in the future to ensure that players can enjoy live games; for the time being, however, players are unable to play live casino games at the site, so if these are games you’re looking for, you might be better off going to another casino – preferably one that isn’t powered by WGS software.

Roulette

For some reason, Red Stag Casino offers a very limited selection of Roulette games, and you’ll find just two tables to choose from – European Roulette and American Roulette.

Blackjack

Red Stag Casino offers a pretty small selection of Blackjack too – and we’re not really sure why, as it’s one of the most popular casino table games by a country mile, so it’s strange to find the casino only offers just three different variations of the game. In the future we’d like to see more Blackjack games becoming available – but for now, you’ll find regular Blackjack, US Blackjack and Progressive Blackjack – the latter of which we’ll talk about in the progressive jackpots section below.

Blackjack games also don’t have their own section on the main game navigation menu which we must admit does feel slightly strange; in order to find the games you need to manually navigate to the casino table games section, or use the search bar to look them up directly by name.

Table Games and Video Poker

While Red Stag Casino doesn’t offer the largest selection of casino games we’ve ever seen, players will find themselves able to access a pretty decent offering – and you’ll find a small selection of poker-inspired games like Pai Gow and Mulligan Poker.

Other casino table games on offer include Craps, Casino Hold’em and Baccarat – and there’s also quite a unique game called 10 High Hold’em, which is something we’ve never seen offered by other game developers – just WGS.

Now, when it comes to video poker Red Stag Casino does an excellent job, and they offer around 30 different machines – many of which have exciting bonus games. When you’re gambling online, you may also want to play multiple hands – and thankfully, Red Stag Casino’s video poker offering features many multi-hand machines.

Some of the video poker machines that you’ll find on offer at Red Stag Casino include Aces and Faces, Double Joker Multi-Hand, Jacks or Better and Double Joker. All video poker games are nestled under their own tab – ‘video poker’ – so it’s nice and easy to reach from the main game navigation menu.

Progressive jackpots

Red Stag Casino, like all online casino sites powered by the WGS platform offers a wide variety of progressive jackpot games for you to enjoy – although please note that you can’t play progressive jackpot games while using casino bonuses – this means the main deposit bonus cannot be used on progressive jackpot games at Red Stag Casino.

Naturally, you’ll find a pretty decent selection of progressive jackpot-based slot machines but Red Stag Casino really does well when it comes to casino table games and video poker. For example, one of the most popular progressive jackpot games at the casino is their progressive jackpot Blackjack. This allows you the chance of winning tens of thousands of dollars, and the progressive jackpots can get pretty much, as they’re shared between multiple sites.

When it comes to video poker, there’s many progressive jackpots at Red Stag Casino too – although many of these progressive jackpot video poker are localized jackpots which means they’re not connected to different sites, instead, operating on a sole machine-only basis.

All of the progressive jackpots at Red Stag Casino can be accessed under the ‘jackpots’ tab. You can also search for progressive jackpot games directly by name, if you already know which title you’d like to play.

About the Team and History

Red Stag Casino is one of the newer online casinos to make up part of the Deckmedia Group – a fairly large online gambling company who operates a number of online casinos including Spartan Slots Casino and Miami Club Casino. Red Stag Casino was launched in 2015, and despite its relatively young age it’s done a pretty good job of bursting onto the iGaming scene – attracting players from all around the globe and offering them a decent WGS-based online gambling experience.

Red Stag Casino holds an online gambling license from Curacao – and while that may be a turn-off to some players, Red Stag Casino is one of the few ‘good ones’; Curacao has a pretty bad reputation when it comes to actually regulating their licensees, so when you play at an online casino that’s licensed in Curacao you’re essentially putting your trust in the brand.

Be that as it may, Red Stag Casino has proven itself to be a fairly reputable name – and in the section below we’re going to be taking a look at the site’s reputation here at Casinomeister.

Complaints and Track Record

So far, Red Stag Casino hasn’t generated much of a russ in the forums – and it’s fair to say that they don’t have many complaints (or positives said about them) for the simple reason that they’re a relatively small brand. However, there are a couple of posts in the forum from our members – and we’ll take a look at a couple of these comments below.

First of all there’s LHofsdal who got a pretty strange request from the casino’s customer support team:

“Hey everyone- Just curious if anyone has tried this casino yet. I did register a new account but then when I tried to log in I got a message to contact support. So I did. What happened next is a little strange… I was told I needed to e-mail security to let them know why I wish to play there. I have never been asked that before, is this something new. I have not signed up for a new account in well over 3 years, but I will post a screenshot of my chat. Thanks in advance.”

A few of our other members jumped into help – and it appears as though the member was actually trying to play at a different casino with a very similar (although albeit slightly different) name.

When a member jumped in to ask for recommendations for US-facing online casinos, bella0101 had this incredibly informative POV to say:

also play at Casino Extreme which I have also won & withdrawn from & they are amazing there. I play here more often than others also. Their live chat is so nice & go above & beyond to help you. They only accept cryptocurrency I believe but it’s real easy once you learn how. They will walk you through it also. They also pay within 10 minutes of requesting a withdrawal once you are authorized and they typically authorize your account within minutes. This is by far one of my favorite sites, but again, the deposit match promos aren’t great. On Thursday (today! 🙂 ) they have a code 100instant and you deposit $25 and get to play with $100. There is wagering req. & there is a max cash out of I believe $1000 but that’s just the terms of this particular code. You can say I referred you too if you want but no pressure (bella0101). 

They have a sister site I have just started playing on that is fairly new called Casino Brango although I have not won or withdrawn. I play at Red Stag but have not won or withdrawn here but from my research, all looks reputable. Be sure to check all sites every couple months to make sure they are still in good standing because they can be bought or sold at any time. Two casinos I have played at for years (Liberty slots & Lincoln Casino) which are sister sites…I have won & withdrawn from decent amounts from each… 

BUT I haven’t had much playtime lately & that is odd for there. I checked & they were recently blacklisted so just because they are good now, doesn’t mean they will be in a couple months unfortunately. I also play at Lucky Club & Inetbet & 5dimes. Intertops classic & intertops red casino are also usual sites I visit but not as often as the above mentioned. I also play at Grand eagle which is a Genesys Club casino & there are 5 sister sites that belong to Genesys I believe. 

The ones I mentioned are different software types so I am sure you will find something you like. I hope this wasn’t too long & it helps a little. There are so many casinos out there & I wish I had some info when I started because I did waste quite a bit of $ learning through trial & error. 

I am sure there are plenty of other sites I haven’t mentioned & many that I have played at that are said to be reputable, but the ones I mentioned above are where I play & spend my $ & I would vouch for them. All except as mentioned Liberty & Lincoln because of the blacklist status. I did go on chat to question the status & was told to contact support. Good luck to you & if you have any other questions that I may be able to offer my experience to, feel free to ask.

Casino Facts

Founded2015
Accredited at CasinomeisterNope
JurisdictionsCuraçao Master License 365/JAZ
Casino representativeRepresentative for Deckmedia Brands
Is this casino certified at CasinomeisterNo
Payout time13-23 hrs
Reverse time13-23 hrs
Payout limits$2,000 -$2,500 per week depending on the banking option
Weekend payoutsNo
Locks withdrawalsNo
English
Bitcoin, Bitcoin Cash, Litecoin, MasterCard, Neosurf, Neteller, paysafecard, Skrill, Sofort , Visa
Bank wire transfer, Bitcoin, Bitcoin Cash, Cheque, Litecoin, Neteller, Skrill
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The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com

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