A low-key Realtime Gaming casino
By Alex Smith Jan 25, 2023
SlotsRoom Casino is run by folks who have a sterling reputation in the iGaming industry. They’re the same team behind other popular casinos, including CasinoMAX and Roaring 21 Casino, both of which are Accredited sites here at Casinomeister, and have shown themselves to be trustworthy in all aspects, ensuring that players are looked after, especially if there’s any problems or issues.
In this casino review, we’re going to be taking a look at what SlotsRoom Casino has to offer – and we’ll be looking at the site in all aspects, starting with a look at our first impressions of the site and then moving on to the bonuses and promotions offered to players.
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Member of an award winning casino group
SlotsRoom Casino has been around for a few years although it’s nowhere near as well-known or popular as some of the sister brands that it’s associated with like Roaring21 and Casino MAX. However, the site is operated by highly experienced online gambling operators and these guys really can be trusted; they also know what they’re doing which is alway a big help.
As mentioned earlier, SlotsRoom Casino is an RTG-powered casino and this means that all of the casino games and video slots available at SlotsRoom Casino are from RTG. You won’t, unfortunately , find casino games from any other software providers or game developers – so keep this in mind before joining especially if you’re looking to play a wide variety of games.
SlotsRoom Casino accepts a wide variety of payment methods including all major debit and credit cards, and they also now accept Bitcoin – so you’re able to make deposits and withdrawals using the world’s most popular cryptocurrency. If you want, you can also order checks too for withdrawals, and bank wires are available for players in certain jurisdictions.
SlotsRoom Casino runs a generous welcome bonus promotion – and we’re going to be taking a look at this welcome bonus in the following section.
Instant, no-fee withdrawals available via Blue Rewards Card
Always new games, free spins and massive bonuses
Professional, trustworthy team
BONUSES AND PROMOTIONS
When you join SlotsRoom Casino, you’ll receive an offer for a pretty generous deposit bonus promotion. They also run a wide variety of ongoing bonuses and promotions which you can take advantage of. We’re going to be looking at all of these bonuses and promotions below.
The main welcome bonus at SlotsRoom Casino is generous, and it allows you to claim up to $10,000 in bonus money – and yes, you read that correctly; $10,000! SlotsRoom Casino offers all new players a 100% matched deposit bonus plus 200 free spins. The wagering requirements for the welcome bonus are just 40X, so you stand a pretty good chance of actually managing to get a cashout.
When you claim the deposit bonus, the bonus money is immediately available on your account. You can play all casino games and video slots you like with SlotsRoom casino bonuses, so there are few game exclusions, as is the case with many online casinos today.
No-Deposit & Free Spins Offers
While SlotsRoom Casino doesn’t offer a no-deposit bonus as some casinos do, they do offer a free spins promotion, as we just noted. This allows you to claim 200 free spins when you make your first deposit, and these free spins are distributed at a rate of 20 per day for the first 10 days after you create your account.
The minimum deposit required to claim these free spins is just $20, so you don’t have to worry about breaking the bank. Also, the first lot of 20 free spins will be automatically credited to your account as soon as you sign-up and make your first deposit so you can play right away.
Please note the free spins come with some Terms and Conditions, just as the primary deposit bonus does. You’ll need to complete wagering requirements of 40X before you’re able to convert the bonus funds from the free spins into real, withdrawable cash.
If SlotsRoom Casino chooses to start offering a no-deposit bonus in the future, we’ll update this casino review accordingly. However, if you want to claim no-deposit bonuses, you should consider checking out some of the other casino reviews here at Casinomeister. Many of our top-rated Accredited casinos offer no-deposit bonuses and no deposit free spins.
VIP and Loyalty Programs
All RTG casinos offer a relatively decent loyalty program, and SlotsRoom Casino is no exception. All players are automatically enrolled in the program when they create an account, which means you begin to accumulate loyalty points as soon as you become a player.
SlotsRoom Casino runs its loyalty program on a comp points scheme, and this means that you earn points for completing tasks like making a deposit and wagering real money at the casino. (Bonus funds do not count towards earning you points.)
For every $1 you wager at SlotsRoom Casino, you’ll earn 100 comp points – and these comp points can then be exchanged for bonus cash once you’ve earned at least $10 worth of points.
There are also several different tiers at SlotsRoom Casino – and the more you play, the higher up the tiers you’ll begin to climb. Naturally, the higher tiers present significantly more lucrative opportunities to players – including a higher redemption rate – and it’s also much easier to earn points at the higher tiers, so every $1 wagered at the casino earns you more points.
VIPs, those who reach the highest tiers, can also claim special bonuses and promotions, including things like free spins, special matched deposit bonuses and even real-life gifts and prizes. Full details about the loyalty program and VIP scheme can be found on SlotsRoom Casino’s website.
BANKING AND PAYMENT METHODS
SlotsRoom Casino states that they try to make their casino as ‘open to the masses’ as possible – and this is reflected in the number of payment methods they offer players; for a Curacao-licensed casino they offer a fairly good selection, and they’re regularly adding new payment methods which are available to the vast majority of players – although, depending on where you live, you may find that some payment methods are country-specific.
First and foremost, SlotsRoom Casino accepts all major debit and credit cards including VISA and MasterCard – and they’re also one of the few casinos that accepts AMEX and Diners Club – so it doesn’t matter what debit and credit cards you want to use, you should find yourself able to make deposits using them at the casino.
SlotsRoom Casino offers Interac to its Canadian players, and they’ve also recently added functionality for various cryptocurrencies! This means you’re able to make deposits and withdrawals using Bitcoin – and deposits made through Bitcoin are instant.
There’s also some altcoins on offer at SlotsRoom Casino, and while they’re always looking to expand the selection on offer, they currently offer you the chance to make deposits and withdrawals using Litecoin, BitcoinCash and Ethereum; it’s likely we’ll see them offer even more payment methods in the future – particularly as they continue to grow in both size and popularity.
Now, in terms of the minimum and maximum deposit amounts, SlotsRoom Casino has a $35 minimum deposit limit for all non-cryptocurrency payment methods. For all cryptos, however, it’s just $10 – so it’s a very affordable choice for those who want to gamble but not spend too much money. The maximum amount for all non-cryptocurrency payment methods is $1,000. Deposits made through crypto can be worth up to $10,000, however! As new payment methods are added to SlotsRoom Casino we may well see new minimum/maximum limits making their way to the online casino too – and if this is the case then we’ll update this SlotsRoom review accordingly.
At the time of writing there are three methods for making withdrawals at SlotsRoom Casino – and while we’d definitely expect to see more than this, it’s worth noting that they may well add more in the future. Currently, you can make deposits and withdrawals at SlotsRoom Casino using Check, Bank Wire and Bitcoin – for some reason withdrawals using other altcoins are not currently possible.
There’s quite a high fee for withdrawals at SlotsRoom Casino, and this fee is $50 and $25 for Check and Bank Wire withdrawals respectively. Bitcoin withdrawals are free, although you will pay a small Blockchain fee. Withdrawals are processed in 1-5 working days, which is a little long we feel – especially considering the fact that we know the online casino’s customer support team works 24 hours a day, 7 days a week – and the minimum withdrawal amount is $30 for Bitcoin and $250 and $200 for Check and Bank Wire withdrawals respectively.
As we mentioned in the beginning of this review, there’s a maximum withdrawal limit of $4,000 per week. While this shouldn’t be an issue for the vast majority of players, if you do manage to end up hitting a nice big win it may be annoying to find that it’s going to take a little bit longer to fully cash out your winnings. VIPs may be able to request an increase in this limit, although it’s by no means guaranteed.
Blue Rewards Card has been recently added, providing instant withdrawals with no fees!
SlotsRoom Casino states that they are highly committed when it comes to responsible gambling. They offer players the chance to take advantage of several responsible gambling tools, all of which are designed to make sure that you’re gambling in a safe environment and that, should you feel the need, you’re able to control better the amount you’re spending online.
The deposit limit is the first responsible gambling tool available to players at SlotsRoom Casino. This allows you to set a cap on the amount of money that you deposit into the online casino – and once you’ve reached this limit, you’ll be unable to deposit any more money until a pre-set period has passed.
SlotsRoom Casino is one of the few Curacao-licensed online casinos that allow players to set a play-time limit. This enables you to choose how much time you’d like to be able to spend gambling at the casino in a single session. Once this time period has passed, you will be automatically logged out of your SlotsRoom Casino account, so it’s a useful tool for keeping track of how long you’re playing.
SlotsRoom Casino offers players the chance to enter into what’s known as a cooling-off period. This is essentially a time out, and it lets you request through the customer support team that your account be closed on a short-term basis – up to 6 weeks in total. Once this time frame has passed, your account will be automatically reopened.
If you feel as though you’re struggling with how much you’re gambling online, SlotsRoom Casino also offers you the chance to enter into a self-exclusion agreement. Self-exclusion should be used as a last resort – and it allows you to close your account permanently. We like the fact that SlotsRoom Casino offers so many responsible gambling tools to players, but we don’t particularly like the fact that you have to contact the casino’s customer support team to set them up; in the future, we’d like to see the responsible gambling limits available on a self-managed basis.
SlotsRoom Casino prides itself on offering customer support around the clock. You can contact the customer support team 24 hours a day, 7 days a week, something the online casino is broad to boast about directly from their “Contact Us” page. By clicking this link in the footer section of their website, you’ll be taken to a special page where you’ll find the different methods in which you’ll be able to contact the SlotsRoom Casino customer support team.
The first way of getting in touch with the customer support team at SlotsRoom Casino is to use the live chat facility. Live chat connects you with a trained operator, and you’ll be able to speak with a customer support representative in real-time. The live chat team is available 24 hours a day, 7 days a week, and they’re happy to take questions on anything, from casino bonuses, to the minimum deposit limits – they’ll even help you to join the online casino if you’re having any problems.
If you prefer not to use the live chat function – or, for some reason, are unable to do so – you can also get in touch with the SlotsRoom Casino customer support team via email. Their customer support email address is [email protected]
SlotsRoom Casino requires that all players verify their account before a withdrawal is made. This is achieved through what’s known as a know your customer (KYC) check, and it requires you to upload some documents to the casino to prove your age, name and address. You can usually upload a copy of your ID and a recent bank statement or utility letter.
SlotsRoom Casino states that all withdrawals must be made back to the same deposit method used, and if you make deposits and withdrawals using debit and credit cards, you’ll also need to verify ownership of the card. Once SlotsRoom Casino has your documents, they aim to process them within 48 hours – although this is generally the maximum time frame. You’ll usually find that the casino processes them within one working day.
Website Experience and Features
Playing on your computer at SlotsRoom Casino is a simple and entertaining activity. The user-friendly interface of the online casino makes everything from enrolling into your account to making withdrawals and deposits to locating slot machines quite straightforward.
The site also provides a fully working mobile casino, and SlotsRoom has a huge selection of mobile games. If you’re looking for a casino to visit on your phone, tablet, or portable device, you should do so. iPhones, iPads, Android smartphones, and Windows devices are all supported by SlotsRoom. You can play hundreds of games without having to download or install any applications or third-party gaming clients.
Players will find practically all of the slots offered at the online casino available to play in the mobile casino, and owing to the easy-to-navigate and easy-to-use user interface; you’ll be able to discover the game you want to play and start playing in seconds. We also discovered that the mobile casino is loads quickly, so you should have no trouble getting started.
SlotsRoom Casino is a RTG-powered online casino and this means that all of the games on offer are from Realtime Gaming; you won’t, unfortunately, find any games on offer from other game developers and software providers.
Below, we’re going to be taking a look at some of the most popular games on offer at SlotsRoom Casino – including a look at a few of the different game categories.
You’ll find a wide variety of video slots available, as is the case at most RTG casinos, and these casino games can all be found under the ‘slots’ tab on the main game navigation menu.
One of the most popular video slots currently available to enjoy at SlotsRoom Casino is Caesar’s Empire – one of RTG’s most popular slot releases to date, and a game that’s built around a 5-reel, 3-row format. There’s 25 fixed paylines and while the base-game can offer some win-potential the massive wins are found within the free spins bonus round which is triggered by landing 3, 4, or 5 of the scatter symbols anywhere in view.
During the free games bonus a win multiplier comes into play – and you can win thousands of times your stake from this video slot alone, so it’s not hard to see why it’s one of the most popular RTG video slots available to enjoy at SlotsRoom Casino!
Live Dealer Games
Like all RTG online casinos, SlotsRoom Casino doesn’t offer any live dealer games – and it doesn’t look as though they’ll offer any in the near future, either. This is because RTG doesn’t produce any live games, and they haven’t yet partnered up with any third-party game developers or software providers like some online casino platforms have.
However, with live dealer games becoming such an essential part of all online gambling operations, it’s likely that we will see them move to start offering some form of live dealer games in the future – and if and when this becomes the case, we’ll update this page accordingly.
Unfortunately, the selection of casino table games at SlotsRoom Casino is quite disappointing; to our amazement, there’s no blackjack available, and there’s only one variation of roulette – European roulette.
SlotsRoom Casino has a relatively small selection of progressive jackpot games, and these can all be found under the “Progressives” tab on the main game navigation menu. From here, you’ll find 11 games in total to choose from, some of which are video slots.
For example, there are a few casino table games here like Caribbean Stud Poker – which, at the time of writing, had a progressive jackpot worth $32,000. When it comes to video slots, the progressive jackpots are worth a fair bit more, and the site’s highest progressive jackpot is currently on Shopping Spree II – with the jackpot totalling a whopping $556,000,000!
About the Team and History
SlotsRoom Casino is one of the many online casinos that’s owned and operated by Entertainment Software Group – one of the famed Curacao-licensed online gambling operators who adhere to the terms and conditions of their license and have a pretty good track record.
The online casino is a sister site of other well-known brands like CasinoMAX. They have an active representative here in the forums, ensuring that if you do have any problems, they should be resolved fairly quickly.
Complaints and Track Record
SlotsRoom Casino doesn’t have much of a presence here at Casinomeister, and we weren’t able to find any threads or posts in the forums talking about the online casino. However, as a sister casino to CasinoMAX, we can show you what players are saying about the brand as a whole – and here are some comments from players talking about their experience gambling at CasinoMAX:
For example, BillyBonanza said, “I’ve been playing with them since they opened. I sometimes stream their casino on twitch. It plays well, and chat is 24/7, so that’s always helpful. I love that they offer CAD so people from Canada can give it a try without getting slaughtered by the exchange rates. Not a fan of phantom bonuses since RTG is already hard enough to conquer.
I’ve never been able to cash out, but I did win off their cashback Monday, so I will leave it in the account until bitcoin withdrawal is set up because I can’t be paying those crazy fees for bank withdrawals. So hope to see bitcoin up soon. “
And here’s what Shadow said: “I joined Casino Max a few weeks ago. My experience with them has been fantastic. The staff is awesome. Emails are answered promptly. Best of all is the payout time. I made a withdrawal on 7/24, it was approved on 7/25, and the FedEx man was at my door bright and early on 7/28. That is amazing. Keep in mind I live in the USA – so playing online is limited, and getting paid can take forever. Thank you to the staff at Casino Max.”
Here’s a rather in-depth account from another member called Kelly Jo: “The support is a class act. After a rather lovely win and subsequent betting frenzy… I noticed an issue with comp points not accruing properly.
I contacted support, and instead of just dismissing me or feeding me a bunch of bull, the Rep honestly admitted their lack of knowledge regarding the situation, asked permission to confer with a colleague, and promised to contact me via email with the requested information. (Thanks, Aiden)
Less than 12 hours later (Totally fine by my standards because a girl’s gotta sleep, right? lol), I received the promised communication and was forwarded to the resolution. (Thanks, Paul!)
Not only was the issue solved, but my day has started out on a bright note because the Rep was a BLAST to chat with as well. (Thanks, Carl!) Do you know? Maybe it doesn’t seem like such a big deal, but for me, good communication between myself and a casino’s staff means everything.
These reps are honest, they genuinely listen, and they do what they say they’re going to do. I don’t think these reps could sell a ketchup popsicle in hell to a woman wearing white, and that’s just fine by me– because I’ve had my fill of those messy bastards!”
|Accredited at Casinomeister||May 2021|
|Jurisdictions||Curaçao Master License 365/JAZ|
|Is this casino certified at Casinomeister||No|
|Payout time||48 hrs|
|Reverse time||48 hrs|
|Payout limits||Maximum withdrawal amount is set at $4000 a week. If Player accumulates higher balance than maximum weekly limit the remaining balance will be paid in weekly instalments. In the case of network progressive jackpots, they will not be held to these limits|