SlotsRoom Review

BONUSES AND PROMOTIONS

When you join SlotsRoom Casino, you’ll receive an offer for a pretty generous deposit bonus promotion. They also run a wide variety of ongoing bonuses and promotions which you can take advantage of. We’re going to be looking at all of these bonuses and promotions below.

Welcome Offer

The main welcome bonus at SlotsRoom Casino is generous, and it allows you to claim up to $10,000 in bonus money – and yes, you read that correctly; $10,000! SlotsRoom Casino offers all new players a 100% matched deposit bonus plus 200 free spins. The wagering requirements for the welcome bonus are just 40X, so you stand a pretty good chance of actually managing to get a cashout.

When you claim the deposit bonus, the bonus money is immediately available on your account. You can play all casino games and video slots you like with SlotsRoom casino bonuses, so there are few game exclusions, as is the case with many online casinos today.

8

Deposit requirements

$35

Free spins

20 Free Spins on Diamond Fiesta every day for the next 10 days as an extra

Cashout

No Maximum / $200 from the Extra Spins

Bonus code

WELCOME200

Game limits

-

Wagering req

-

Play Terms Apply | 18+

No-Deposit & Free Spins Offers

While SlotsRoom Casino doesn’t offer a no-deposit bonus as some casinos do, they do offer a free spins promotion, as we just noted. This allows you to claim 200 free spins when you make your first deposit, and these free spins are distributed at a rate of 20 per day for the first 10 days after you create your account.

The minimum deposit required to claim these free spins is just $20, so you don’t have to worry about breaking the bank. Also, the first lot of 20 free spins will be automatically credited to your account as soon as you sign-up and make your first deposit so you can play right away.

Please note the free spins come with some Terms and Conditions, just as the primary deposit bonus does. You’ll need to complete wagering requirements of 40X before you’re able to convert the bonus funds from the free spins into real, withdrawable cash.

If SlotsRoom Casino chooses to start offering a no-deposit bonus in the future, we’ll update this casino review accordingly. However, if you want to claim no-deposit bonuses, you should consider checking out some of the other casino reviews here at Casinomeister. Many of our top-rated Accredited casinos offer no-deposit bonuses and no deposit free spins.

VIP and Loyalty Programs

All RTG casinos offer a relatively decent loyalty program, and SlotsRoom Casino is no exception. All players are automatically enrolled in the program when they create an account, which means you begin to accumulate loyalty points as soon as you become a player.

SlotsRoom Casino runs its loyalty program on a comp points scheme, and this means that you earn points for completing tasks like making a deposit and wagering real money at the casino. (Bonus funds do not count towards earning you points.)

For every $1 you wager at SlotsRoom Casino, you’ll earn 100 comp points – and these comp points can then be exchanged for bonus cash once you’ve earned at least $10 worth of points.

There are also several different tiers at SlotsRoom Casino – and the more you play, the higher up the tiers you’ll begin to climb. Naturally, the higher tiers present significantly more lucrative opportunities to players – including a higher redemption rate – and it’s also much easier to earn points at the higher tiers, so every $1 wagered at the casino earns you more points.

VIPs, those who reach the highest tiers, can also claim special bonuses and promotions, including things like free spins, special matched deposit bonuses and even real-life gifts and prizes. Full details about the loyalty program and VIP scheme can be found on SlotsRoom Casino’s website.

BANKING AND PAYMENT METHODS

SlotsRoom Casino states that they try to make their casino as ‘open to the masses’ as possible – and this is reflected in the number of payment methods they offer players; for a Curacao-licensed casino they offer a fairly good selection, and they’re regularly adding new payment methods which are available to the vast majority of players – although, depending on where you live, you may find that some payment methods are country-specific.

First and foremost, SlotsRoom Casino accepts all major debit and credit cards including VISA and MasterCard – and they’re also one of the few casinos that accepts AMEX and Diners Club – so it doesn’t matter what debit and credit cards you want to use, you should find yourself able to make deposits using them at the casino.

SlotsRoom Casino offers Interac to its Canadian players, and they’ve also recently added functionality for various cryptocurrencies! This means you’re able to make deposits and withdrawals using Bitcoin – and deposits made through Bitcoin are instant.

There’s also some altcoins on offer at SlotsRoom Casino, and while they’re always looking to expand the selection on offer, they currently offer you the chance to make deposits and withdrawals using Litecoin, BitcoinCash and Ethereum; it’s likely we’ll see them offer even more payment methods in the future – particularly as they continue to grow in both size and popularity.

Now, in terms of the minimum and maximum deposit amounts, SlotsRoom Casino has a $35 minimum deposit limit for all non-cryptocurrency payment methods. For all cryptos, however, it’s just $10 – so it’s a very affordable choice for those who want to gamble but not spend too much money. The maximum amount for all non-cryptocurrency payment methods is $1,000. Deposits made through crypto can be worth up to $10,000, however! As new payment methods are added to SlotsRoom Casino we may well see new minimum/maximum limits making their way to the online casino too – and if this is the case then we’ll update this SlotsRoom review accordingly.

Withdrawal Speed

At the time of writing there are three methods for making withdrawals at SlotsRoom Casino – and while we’d definitely expect to see more than this, it’s worth noting that they may well add more in the future. Currently, you can make deposits and withdrawals at SlotsRoom Casino using Check, Bank Wire and Bitcoin – for some reason withdrawals using other altcoins are not currently possible.

There’s quite a high fee for withdrawals at SlotsRoom Casino, and this fee is $50 and $25 for Check and Bank Wire withdrawals respectively. Bitcoin withdrawals are free, although you will pay a small Blockchain fee. Withdrawals are processed in 1-5 working days, which is a little long we feel – especially considering the fact that we know the online casino’s customer support team works 24 hours a day, 7 days a week – and the minimum withdrawal amount is $30 for Bitcoin and $250 and $200 for Check and Bank Wire withdrawals respectively.

As we mentioned in the beginning of this review, there’s a maximum withdrawal limit of $4,000 per week. While this shouldn’t be an issue for the vast majority of players, if you do manage to end up hitting a nice big win it may be annoying to find that it’s going to take a little bit longer to fully cash out your winnings. VIPs may be able to request an increase in this limit, although it’s by no means guaranteed.

Blue Rewards Card has been recently added, providing instant withdrawals with no fees!

Responsible gaming

SlotsRoom Casino states that they are highly committed when it comes to responsible gambling. They offer players the chance to take advantage of several responsible gambling tools, all of which are designed to make sure that you’re gambling in a safe environment and that, should you feel the need, you’re able to control better the amount you’re spending online.

The deposit limit is the first responsible gambling tool available to players at SlotsRoom Casino. This allows you to set a cap on the amount of money that you deposit into the online casino – and once you’ve reached this limit, you’ll be unable to deposit any more money until a pre-set period has passed.

SlotsRoom Casino is one of the few Curacao-licensed online casinos that allow players to set a play-time limit. This enables you to choose how much time you’d like to be able to spend gambling at the casino in a single session. Once this time period has passed, you will be automatically logged out of your SlotsRoom Casino account, so it’s a useful tool for keeping track of how long you’re playing.

SlotsRoom Casino offers players the chance to enter into what’s known as a cooling-off period. This is essentially a time out, and it lets you request through the customer support team that your account be closed on a short-term basis – up to 6 weeks in total. Once this time frame has passed, your account will be automatically reopened.

If you feel as though you’re struggling with how much you’re gambling online, SlotsRoom Casino also offers you the chance to enter into a self-exclusion agreement. Self-exclusion should be used as a last resort – and it allows you to close your account permanently. We like the fact that SlotsRoom Casino offers so many responsible gambling tools to players, but we don’t particularly like the fact that you have to contact the casino’s customer support team to set them up; in the future, we’d like to see the responsible gambling limits available on a self-managed basis.

About the Team and History

SlotsRoom Casino is one of the many online casinos that’s owned and operated by Entertainment Software Group – one of the famed Curacao-licensed online gambling operators who adhere to the terms and conditions of their license and have a pretty good track record.

The online casino is a sister site of other well-known brands like CasinoMAX. They have an active representative here in the forums, ensuring that if you do have any problems, they should be resolved fairly quickly.

Complaints and Track Record

SlotsRoom Casino doesn’t have much of a presence here at Casinomeister, and we weren’t able to find any threads or posts in the forums talking about the online casino. However, as a sister casino to CasinoMAX, we can show you what players are saying about the brand as a whole – and here are some comments from players talking about their experience gambling at CasinoMAX:

For example, BillyBonanza said, “I’ve been playing with them since they opened. I sometimes stream their casino on twitch. It plays well, and chat is 24/7, so that’s always helpful. I love that they offer CAD so people from Canada can give it a try without getting slaughtered by the exchange rates. Not a fan of phantom bonuses since RTG is already hard enough to conquer.

I’ve never been able to cash out, but I did win off their cashback Monday, so I will leave it in the account until bitcoin withdrawal is set up because I can’t be paying those crazy fees for bank withdrawals. So hope to see bitcoin up soon. “

And here’s what Shadow said: “I joined Casino Max a few weeks ago. My experience with them has been fantastic. The staff is awesome. Emails are answered promptly. Best of all is the payout time. I made a withdrawal on 7/24, it was approved on 7/25, and the FedEx man was at my door bright and early on 7/28. That is amazing. Keep in mind I live in the USA – so playing online is limited, and getting paid can take forever. Thank you to the staff at Casino Max.”

Here’s a rather in-depth account from another member called Kelly Jo: “The support is a class act. After a rather lovely win and subsequent betting frenzy… I noticed an issue with comp points not accruing properly.

I contacted support, and instead of just dismissing me or feeding me a bunch of bull, the Rep honestly admitted their lack of knowledge regarding the situation, asked permission to confer with a colleague, and promised to contact me via email with the requested information. (Thanks, Aiden)

Less than 12 hours later (Totally fine by my standards because a girl’s gotta sleep, right? lol), I received the promised communication and was forwarded to the resolution. (Thanks, Paul!)

Not only was the issue solved, but my day has started out on a bright note because the Rep was a BLAST to chat with as well. (Thanks, Carl!) Do you know? Maybe it doesn’t seem like such a big deal, but for me, good communication between myself and a casino’s staff means everything.

These reps are honest, they genuinely listen, and they do what they say they’re going to do. I don’t think these reps could sell a ketchup popsicle in hell to a woman wearing white, and that’s just fine by me– because I’ve had my fill of those messy bastards!”