Golden Tiger Casino Review

Overview

From the moment you enter Golden Tiger Casino, one is charging into the metaphorical jungle. This Belux Enterprises Ltd-owned casino is a Microgaming-only site, so expect to see hundreds of different video slots, casino table games and video pokies, all from the well-known Isle of Man-based developer.

Also part of the Casino Rewards Group, they are backed by one of the industry’s biggest names and over two decades of experience in the iGaming space. The site’s strong credentials ensure you can feel safe while playing on their site – and they offer both a downloadable casino client and instant play gaming, so there are online gambling options for all players here.

To kick off this review, we’re going to be taking a look at the leading casino offers you’ll find – and, later on, we’ll cover everything from the site’s customer support facilities to banking options, game selection and more!

Bonuses and Promotions

Known for their generous casino offers, Golden Tiger Casino’s most prominent offering is, perhaps, their main welcome bonus offer – details of which we’ll cover below:

Welcome Offer

The main welcome bonus offer appears in a matched deposit bonus – spread over your first five deposits. The minimum amount required to claim the deposit bonus is just $10 – although specific payment methods are restricted, always be aware of this.

The first deposit bonus is a 100% matched deposit bonus up to a maximum of $100. So, if you deposit $100, then you’ll have an extra $100 with which to play!

A 50% matched bonus appears with the second deposit, with up to $300 available in bonus funds. On your third deposit, you’ll receive a 20% matched deposit bonus of up to $500.

On your fourth deposit, you’ll receive a 30% matched deposit bonus up to $500, and on your fifth deposit, you’ll see a 100% matched deposit bonus up to $100.

Somewhat confusingly, the wagering requirements differ depending on which deposit you’re claiming. The wagering requirement for the first deposit bonus, for example, is 60X, while the wagering requirement for the subsequent four bonuses is 30X. As stated, the minimum deposit is just $10 – however, the minimum deposit may not be applicable for all players, as some payment methods require a minimum deposit larger than $10. As always, we recommend you read the full terms and conditions involved with any casino offers before claiming them for yourself and be sure to contact the online casino if you have any questions.

No-Deposit & Free Spins Offers

It doesn’t appear as though Golden Tiger Casino offers any no-deposit bonus offers or free spins bonuses, although they do, from time to time, run one-off promotions. Some of thepromotions may end up including free spins to be used on some of the site’s many video slots. Keep an eye on the “Promotions” tab and check your email to learn about these promotions; they don’t come all that often, but you can often get some decent value for money when they do.

VIP and Loyalty Programs

Like virtually all of the online casinos that operate on the Casino Rewards Group network, Golden Tiger Casino runs a Loyalty Program that all players are automatically enrolled into from the moment they first join the site.

The Loyalty Program is divided into six different levels – and every time you place a real money wager, you’ll begin to earn points. These loyalty points can then be used to redeem benefits, including matched deposit bonuses, reload bonuses, free spins and more. As you play more, you’ll find yourself moving up the Loyalty Program levels, with the higher levels of the program offering things like priority support, access to exclusive games, birthday gifts, personal VIP hosts and access to exclusive sweepstakes and competitions.

Banking and Payment Options

Golden Tiger Casino offers players a wide variety of payment methods to ensure that – no matter what your personal preferences are – you can begin playing your favourite casino game without too much hassle. However, we should point out that the site does charge certain fees on some of the banking options they offer. The minimum deposit for most of the banking options is $20 – so you can see now why the $10 minimum to claim the bonus isn’t necessarily a fair indication of how much you’ll need to claim it.

They accept all major debit and credit cards, with all deposits made using credit, debit cards credited to your account immediately. You can also use many other payment methods, including Skrill, Paysafecard, ClickandBuy, Qiwi, Neteller, and, where applicable, a direct bank transfer. However, making a direct bank transfer often comes with higher fees and can take up to 3 business days to complete.

Withdrawal Speed

When it comes to withdrawals, the minimum withdrawal limit is $50 – so this withdrawal limit is quite a bit higher than we’re used to seeing. The withdrawal time frames aren’t amazing either, with withdrawals taking between 1-2 working days for most banking options – but as long as 21 working days, should you choose to request a withdrawal using Cheque.

The withdrawal limit appears to differ largely depending on what country you play from – i.e. which online gambling license you’re playing under – so for the most up-to-date and relevant withdrawal limit information, we recommend you contact the casino site directly. You can also get in touch with the customer support team if you want to learn more about the withdrawal methods – although we’ve covered most withdrawal methods above, and recommend using E-wallets for the quickest access to your cash!

Website Experience and Features

Desktop and Mobile Gaming

It’s only recently that Golden Tiger Casino actually started to offer an instant play version of their site. This instant play mode allows you to enjoy the vast majority of the site’s games from your mobile devices – without needing to download or install any additional software, apps or plugins. While they don’t offer a downloadable mobile app (this may well come in the future), the mobile casino works well enough – although we think it’s fair to say that it doesn’t quite match up to the quality levels you’d expect to see from a site operating in 2021.

Still, once you’re logged into your account, accessing the various games on offer is relatively straightforward – although the navigation menu could do with a bit of work, as it’s not the most easy-to-use or easy-to-navigate.

In general – and this is something we see with virtually all Microgaming-powered casinos – a little behind the times when it comes to the actual design and development of their website. Their website isn’t bad, it could just do with a bit of modernization. This could also be said about many of the casinos operating on the Casino Rewards network, with other similar brands like Captain Cooks and Lucky Emperor offering similar-looking graphics and user-interfaces.

Unique Features

Perhaps one of the most unique offerings is their downloadable casino client – something that, unfortunately, virtually all sites have stopped offering today, as HTML5 gaming has overtaken Flash. While many of Microgaming’s slots and casino games are now “ported” over to HTML5, it can’t be said for all of them – so the easiest way to play many of these games is to download the desktop version of Golden Tiger Casino.

The downloadable casino is available on both Windows and macOS devices and is free to download, easy to set up and relatively easy-to-use. Unfortunately, any speed benefits of using the downloadable client have been lost; in the past, playing slots and casino games through a download-based site was preferred, as it reduced loading speeds; the game graphics were stored on your computer instead of online.

However, with HTML5 now being the industry standard in the iGaming world – and with technology improving so quickly – now, it really doesn’t make a difference, and using the downloadable client doesn’t change the speed at which the games play out. Still, it’s a nice option to have available – and it’s well-suited for those who prefer the retro, nostalgic-like feeling of playing from a desktop casino client.

KYC

All online casinos are required to verify a player’s identity to ensure they are who they claim to be, that they are not attempting to commit fraud and that they are of the legal age to gamble. This is called know-your-customer, or KYC for short.

Golden Tiger Casino asks its players to email a copy of their ID and proof of their address, no older than three months. Accepted ID includes a passport, driver’s licence or government-issued identity card while supporting documents can be a bank statement or utility bill.

After you’ve sent over your details, you can expect to be verified within two working days. Copies of these can be sent to activation@casinorewards.com.

The site aims to complete all KYC verification checks within a couple of days – and while you’re not required to complete this verification process right away, we recommend you do so, as you’ll usually be asked to complete it before making a withdrawal, so it can help speed things up a little later on down the line.

Responsible Gaming

Golden Tiger Casino makes a big pledge to protect its players from gambling harm and has a number of processes in place. All information on this can be found on its ‘About Us’ section of the online casino, a link to which appears at the bottom of the home page.

To access these tools, customers can click on their profile and follow the links to the ‘Responsible Gambling’ section. Players can choose to receive reminders as to how long they have been playing, set daily, weekly or monthly deposit limits, or even take a break for a set time.

Users can also self-exclude from the site and block all access for between six months and five years.

Golden Tiger Casino is also committed to tackling underage gambling, with any players found to be under 18 having to forfeit all winnings. These users may also be reported to the relevant authorities.

In addition, all players are advised to use recommended third-party programs to stop under-18s from accessing the website and any other inappropriate content online. Officials reccomend Cyberpatrol, Cybersitter and Net Nanny as approved options for this.

For further support, Golden Tiger Casino encourages people to contact the ‘Helping Hand’ service on the IGC website or Gamblers Anonymous for assistance and more information.

About the Team and History

Established way back in the year 2000, they are one of the longest-running online casinos on the planet and have a solid track record in offering real money gaming facilities to players. Owned by Belux Enterprises Ltd – another leading figurehead in the iGaming industry – the site also makes up part of the Casino Rewards Group, so play at this online casino, and you’re in safe hands at all times.

When it comes to licensing, Golden Tiger Casino is regulated under the laws set forth in the jurisdiction of Kahnawake. This is not one of the easiest iGaming licenses to acquire, and it means that this Casino has to adhere to a strict set of rules and regulations – many of which are designed to protect players and ensure you’re playing at a safe, fair and licensed site.

While the Kahnawake regulator isn’t as well-known as, say, the UK Gambling Commission, they deal with complaints seriously and are seen as a highly-active regulator, unafraid to take action against companies who aren’t operating within the parameters of their license.

What’s more, Golden Tiger Casino is also a member of the Interactive Gaming Council – showcasing the site’s openness and transparent nature – and all of the games available at their site are also independently verified by eCOGRA, the leading testing house for video slots and casino games, ensuring any games you play at Golden Tiger Casino are fair and completely random.

Complaints and Track Record

As you can imagine, for a site that’s been around for over two decades, they have picked up a few player complaints over the years – but the vast majority of these complaints are more to do with other brands on the Casino Rewards platform – usually involving bonuses. We’re unaware of any major issues with Golden Tiger Casino, and the site’s strong reputation speaks for itself.

While payout times could be a bit faster, they’re in-line with what we’ve come to expert as the “norm” for Casino Rewards sites, and rarely do we hear about players being denied their withdrawals – so, as far as we’re concerned, this casino ticks all the boxes here; we have no hesitation in recommending them to both new players and existing gamblers.

Customer Support

Have a query about wagering requirements, a bonus, games, a minimum deposit, a withdrawal limit, a bank transfer, the loyalty program, or anything else? Operated by Casino Rewards, the online live chat help service is available around the clock. You can access this by clicking ‘Help’ in the bottom toolbar, and from here, you can either launch an online chat or send an email to the team.

Online chat launches in a separate window, and you are prompted to type in your query, after which you will be directed by a bot to the relevant person to provide assistance. All of this takes place in a single window, allowing you to browse the site while speaking to an agent.

In our casino review, we contacted the customer support team at 11 am on a Monday, and we’re speaking to a human within 30 seconds of typing in our query into the online chatbox, which is much quicker than some other sites!

Each chat query comes with a unique reference number you can note down for future use. Interestingly, when chatting to the agent, they told us that support is available in any language!

One thing to note – and is something that confused us a little – is that when you are typing in your query, punctuation appears at the start of a sentence rather than at the end. This didn’t impact the service at all, but it did make us worry that our keyboard was broken!

At the end of the chat, you’ll be asked to rate your conversation, which for us was very helpful and easy during our casino review, so we were happy to give full marks! New players will need to create an account in order to use the live chat facility.

If you want to email the customer service team at Casino Golden Tiger, you can do so via support@crhelpdesk.com.

Deposit & Withdrawal

Providers

When it comes to selection of games, it’s fair to say the casino site is one of the best when it comes to finding Microgaming titles – but, other than that, you won’t find any other titles. This means you won’t find video slots from NetEnt or Quickspin – with the site choosing to specialize exclusively around Microgaming. Still, the well-known game developer offers a wide variety of games, and below, we’ll take a look at what online gaming machines you’ll find for yourself when playing.

Slots

Golden Tiger Casino’s biggest offer is, by far, its video slot selection – and most of the video slots available can be used in conjunction with their match bonus offers, so you don’t have to worry too much about which games you play when you first join the online casino.

Almost all of Microgaming’s slots are available at Golden Tiger. One of the most popular titles at the online casino is Thunderstruck II – one of the software provider’s most iconic games and one that offers staggering win-potential of over 12,000X your stake! The game offers a ton of exciting bonuses and features, including a random base-game bonus where between one and five reels can transform into wild reels, and if you manage to trigger the main free games bonus round, you’ll be awarded one of four different bonuses, offering things like 5X multipliers, spreading wilds and increasing multipliers.

Another hugely popular slot you’ll find is Dragonz; this cute-looking slot takes inspiration from Thunderstruck II in that it offers four different free games bonuses – but they offer a slightly more modern online gambling experience, with the main emphasis on all four bonuses being around extra or sticky wilds. There’s also an interesting base-game bonus round active, which sees a number of wilds added to the reels when you land a wild on the third reel without forming a win.

Along with Microgaming’s most popular games, Golden Tiger Casino also offers a wide variety of 3-reel slots – games which are, now, pretty hard to find at other online casinos. This includes some classic retro titles like Cherry Red, Fantastic 7 and the “Fruit Slots,” and you’ll also see a small selection of their really old games like Couch Potato, Chief’s Magic and Cosmic Cat.

There are hundreds of video slots to choose from, and despite offering exclusively Microgaming options, Golden Tiger Casino does a good job of ensuring that you, as a player, have access to as many slot games as possible.

Live Casino

Unfortunately, Golden Tiger Casino doesn’t yet offer any live dealer games, despite many other review sites claiming that they do. It appears that the confusion comes from rumours that Golden Tiger was in talks with Evolution Gaming to begin offering their live dealer games to players – but these talks never came to fruition, and, with Microgaming retiring its own live casino software a few years back (to non-Asian markets, anyway), it doesn’t look likely we’ll see live dealer games added at the site any time in the near future.

Hopefully, they can reignite talks with Evolution Gaming – has live dealer games are something many players are looking for today, and a great casino really needs a live casino to be able to compete with the thousands of other online casinos out there today.

Table Games

If you’re a fan of casino games – the types of game you’d find in land-based casinos – then you’ll be pleased to learn that Golden Tiger Casino provides a wide variety of table, poker and video poker machines for you to play. It’s not just slots and parlour games available, after all!

As you can probably tell by now, all of the casino table games available are powered by Microgaming – and this means you’ll have access to a number of different Roulette and Blackjack variations. We like how, with Blackjack, for example, they offer many different multi-hand versions of the game – with tables offering low betting limits, for the most part.

If you’re looking to play slightly more unusual games – think Sic Bo and 3-Card Poker – then you’ll find everything from Sic Bo and 3-Card Poker to Baccarat and Casino Hold ’em.

We should point out that if you choose to play casino table games using a match bonus, the wagering requirements will take longer to clear than when playing casino games like Blackjack. Always read the full terms and conditions of any offer you’re thinking of claiming to make sure you don’t fall foul.

These are listed under the ‘Table Games’ tab, while video poker games can be located within the ‘Video Poker’ category. The selection of video poker games isn’t as vast as it could be – Microgaming, after all, isn’t known for being a prolific video poker developer – but most of the classic video poker titles can be found, including Deuces Wild.

Progressive Jackpots

As you’d expect from any leading online casino, Golden Tiger provides players with a wide variety of progressive jackpots to enjoy – and these games are all located under their own tab on the main games page; there are six progressive jackpot games, offering four jackpots in total.

When we were playing, the largest jackpot was available on the ‘Mega’ brand of games, including Mega Moolah,’ ‘Atlantean Treasures: Mega Moolah’ and ‘Mega Vault Millionaire.’ Here, players would win a top jackpot of $8,891,403!

‘Treasure Nile’ had a jackpot prize of $46,918, and Cash Splash’ $23,334. The exclusive ‘Casino Rewards 20 Year Celebration’ game had a smaller jackpot of $2,554 on offer during our session.

Although there are perhaps not as many progressive games as other online casinos, the top prize of almost $9,000,000 in real money on the Mega brand games surely makes these worth a punt!

Another progressive jackpot slot is King Cashalot – and while it doesn’t typically offer jackpots worth as much as those found in the Mega Moolah series, it’s generally seen as being a jackpot that’s “easier to win” – so it’s a good choice for those players looking for something a bit easier and realistic to try and hit!

Golden Tiger Software Providers

General Information