Dunder Casino Review

Overview

Dunder Casino – besides being oddly named – seems to be a fairly decent online casino. They have had a little mileage in the forum where many of our members have tried them out – and given their verdicts.

Powered by Netent, Microgaming, IGT, and Novomatic, they have the standard iGaming website layout. Licensed by Malta and the UKGC – they fall under MT SecureTrade Limited licenses; many of our accredited casinos use the same one.

Signing up is easy, you need a mobile to do so. They will send you an SMS verification – if you don’t have a smartphone, you can contact their support team at help@dunder.com.

Navigation is standard, but the game search leaves a bit to be desired. If you don’t know the specific game name, you are stuck just browsing the game images. That may be fine for some, but there are those of us who like to choose slot games by their brand or volatility. Video Poker is sparse – so don’t expect to see a huge variety on offer here.

We’re going to kick off this Dunder Casino review with a look at the bonus promotions you’ll find at the site!

Bonuses and Promotions

Dunder Casino offers a wide variety of bonuses and promotions, from a generous welcome bonus – including up to 200 free spins and three different deposit bonuses – as well as a variety of other promotions. Below, we’re going to look at how you can claim your 20 free spins and the main Dunder Casino bonus – i.e., the main welcome bonus.

Welcome Bonus

The main Dunder Casino bonus is split into three main parts. Upon your first deposit, you’ll be awarded 180 free spins to be used on the Play’n Go slot, Book of Dead. You will receive 20 free spins every day for 9 days – a total of 180 free spins. In terms of the main welcome bonus, here’s how it works:

• First Deposit: 200% matched deposit bonus up to $50
• Second Deposit: 50% matched deposit bonus up to $150
• Third Deposit: 25% match bonus up to $400

The wagering requirement restrictions for the matched bonuses are quite low – a low 25X! This is a low wagering requirement restriction and ensures you’re given a chance actually to convert your bonus funds into real cash!

As with all casino welcome package offers, the Dunder Casino welcome package comes with several terms and conditions. Your first deposit – and the subsequent two deposits – require a minimum of $20 for the bonus to be awarded to your account. While playing with bonus funds, the maximum bet is $5, and you must complete the wagering requirements within 30 days, else the bonus funds will be forfeited.

Certain banking methods are also excluded from the welcome bonus, including Neteller and Skrill. The full terms and conditions can be found on Dunder Casino’s website.

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No-Deposit & Free Spins Offers

Remember earlier when we saw you can get 200 free spins as part of the welcome package at Dunder Casino? Well, the first 20 bonus spins are credited to your account as soon as you create it – no deposit required! This free of charge bonus allows you to begin playing the casino’s games without depositing any of your own real money!

The 20 spins will be credited to your account as soon as it’s open, and any winnings from them will appear as bonus money. While playing with bonus money, the same terms and conditions apply – although, with the no-deposit bonus, the bonus spins need to be used within 24 hours of account activation. These free spins are also for use on Play’n Go’s slot, Book of Dead.

VIP and Loyalty Programs

While writing this Dunder Casino review, we were slightly disappointed to see that the casino doesn’t offer any loyalty or VIP program. However, they do run regular promotions, where you can claim bonus spins, bonus cash and more. So always keep an eye on your email inbox, as this is where any information about upcoming bonus promotions will be sent to.

Banking and Payment Options

Another major part of writing this Dunder Casino review was looking at the payment methods offered by the casino. Like most online casinos, Dunder Casino allows you to make deposits and withdrawals free of charge – although some bank transfers aren’t free of charge, so bear this in mind.

You’ll find several payment method options at Dunder Casino, including VISA, MasterCard, Bank Transfer, Paysafecard, Neteller, Skrill, iDebit, MuchBetter, iDebit, Interac, ecoPayz and Instant Banking.

Deposits are credited to your account instantly, although limits vary; payments made using debit and credit cards like Visa, MasterCard and Maestro, for example, have higher deposit limits than EWallets.

Withdrawal Speed

Dunder Casino aims to process withdrawals within 72 hours; this is quite a long time, in our opinion, and it’s longer than what we see at most online casinos. Here’s what the casino says:

“We always strive to process your withdrawals within 72 hours. Once processed, the money will reach you instantly with some of our methods, and with some, it can take up to 3 banking days.”

If you don’t want to wait up to 3 banking days, we recommend using Interac, ecoPayz or iDebit; these withdrawal methods are instant, so you’ll receive your funds immediately once the casino processes them!

They seem to have a withdrawal limit of 10k per month according to this statement in their terms and conditions:

“If you win EURO 100,000 or more (excluding progressive jackpot wins), we reserve the right to divide the payout into ten instalments, paid with 10 per cent every month for 10 months until the full amount is paid out.”

We’re awaiting confirmation on how this would affect someone winning, let’s say half of this amount.

Website Experience and Features

Desktop and Mobile Gaming

Dunder Casino is available to play on virtually all mobile devices. Their mobile casino is available directly through your mobile device’s internet browser; you don’t need to download an app to play on their mobile site. To get started, open your mobile device’s internet browser, head to Dunder Casino, and you’ll then be automatically redirected to the mobile version of their site.

Players can then login or create an account – and making a deposit, a withdrawal, selecting which game you’d like to play and accessing your account is easy on the mobile version of their website thanks to its layout. We found it easy-to-navigate, easy-to-use and user-friendly. Mobile devices can access Dunder Casino through both WIFI and 4G connections.

The same can also be said for the regular desktop version of Dunder Casino; it’s also easy-to-navigate and easy-to-use, although, as mentioned earlier, the search function could be improved; players, at the time of writing, are unable to sort the games by the software provider.

You can, however, search for a game developer by name and then view all games from that online gaming developer. Almost all of the game titles Dunder offer can be played at both their mobile-friendly casino and their regular desktop site and all of the games are available in instant play mode.

This means you do not need to download or install any software, apps – or plugins – to begin playing. The games pop out within your internet browser window, making for smooth, hassle-free gaming!

KYC

As Dunder Casino is regulated by the Malta Gaming Authority, they must carry out verification checks on their players.

Here’s what they told us about their verification process. (Please note, they provided these examples in Euros – the same limits apply, regardless of which currency you play in.)

“The payment managers employed by Us will carry out additional verification procedures for any payout exceeding one thousand Euro (€1000), and for cumulative deposits exceeding two thousand Euro (€2000), or the approximate equivalent thereof in the currency of the territory in which You are resident.” 

“We further reserve the right to carry out such verification procedures in case of lower payouts and deposits. Such verifications may include but shall not be limited to copies of a Player’s passport, National Identity Card, copies of a Player’s utility bills, and/or copies of the credit/debit cards used to make deposits.” 

“Where applicable, all identification documents provided should include a clear photographic image of the registered Player.”

Once you’ve provided Dunder Casino with your documents, they aim to process them within 72 hours. However, this is the maximum time frame, and, from what we’ve seen, the casino typically processes them within a few hours.

Responsible Gaming

We found Dunder’s stance on responsible gambling to be very impressive; they have an entire section of their website dedicated to responsible gambling. This is found under the “Play Sensibly” tab. Here’s what they open with:

“Playing at Dunder should be something fun and positive, don’t let it disrupt your everyday life or your personal finances. Whilst it can be easy to get carried away when money is involved, you might be on a lucky streak or maybe chasing losses, you should always view gambling as entertainment and not as a way to escape reality nor a way of earning money.”

The casino offers an initial checklist, which gives players an indication of whether they may have an online gambling problem.

They also provide many responsible gambling tools that players can set themselves to manage and control their gambling. These tools include setting deposit limits, loss limits, session limits, reality checks, and time outs.

In cases where players realize they have issues with their gambling, they also use the self-exclusion function to completely block access to their account for up to 5 years.

About the Team and History

Dunder Casino was first launched in 2016, and the casino was founded by two Scandinavian gambling entrepreneurs, Olof Örn and Jihad Tarmoussi. Today, the company employs some 30+ employees and runs on the MT Secure Trade Limited platform.

While Dunder is yet to offer any sports betting facilities (many casino reviews incorrectly state they do offer sports betting; Dunder does not have any sports betting options), they’ve managed to secure a decent portion of the iGaming market by offering players a wide variety of games, great welcome promotion and superb customer support.

In terms of licensing, Dunder Casino, today, is licensed solely by the Malta Gaming Authority. In the past, they also held an online gaming license from the UK Gambling Commission. However, they completely pulled out of the UK market a couple of years ago when the UKGC brought in a string of new regulations that makes it incredibly hard for iGaming operators to make a profit from the UK market.

The fact that Dunder was once awarded a license from the United Kingdom’s Gambling Commission proves the site is operating fairly and knows what they’re doing. While they primarily target the European and Canadian markets, we expect to see them expanding soon.

We also like Dunder’s main mission statement, shown below:

“We founded Dunder on the belief that playing should be fun, easy and hassle-free. We were tired of cluttered and shady websites, slow payouts, and terms and conditions that are impossible to understand, so we set out to create an online casino that we ourselves would love to play at. A beautiful casino with user-friendliness in focus; a casino where it’s easy to play what you want, just the way you want.”

Complaints and Track Record

Dunder Casino has a fairly solid track record here at Casinomeister – and we see few complaints related to the brand. In fact, a number of our Forum members have posted a highly positive review about the site, including this one from Sonict:

“Just 5 hours ago… I did a stream to finish up the wagering, and I had some ok hits, but nothing to show off here. I eventually finished the wager with $265. So I started the cashout process.

This is where I expected the waiting time to take a while since it is my first time making a withdrawal. Well. I get an email message 7 minutes later saying they have processed my cashout, and I go and check my Ecopayz account, and it is in there!

Well done, Dunder Casino. This is what I expect from a casino when I get lucky enough to win and make a withdrawal. No-fuss, no muss. I was expecting the usual wait of up to 6 hours or so, but this was a surprise! I can see this casino becoming accredited on CM if you keep this up.”

Whenever any of our members have experienced any problems, Dunder appears to have dealt with them effectively and professionally, and we’re happy to recommend them to all of our readers.

Customer Support

The support Dunder offers is fairly decent, although we were slightly disappointed to find their customer support team isn’t available 24 hours a day, 7 days a week. The help Dunder.com offers is primarily delivered through their live chat function.

Live chat allows you to speak with a member of the customer support team in real-time within just a couple of minutes – and the customer support team on the live chatting app works between the hours of 9 AM to 11:30 PM.

They’re happy to take all sorts of questions, from deposit-related queries, game issues, account problems and more – and we found all of the agents at Dunder to be professional, friendly and helpful.

Dunder also offers support via email – and this is the primary method you’ll need to use if you have questions about games (or issues with games) outside of their regular working hours. Once you send an email, Dunder aims to respond to all inquiries within 24 hours.

Note, however, that if you run into any issues with their games, you may need to wait for the game developer to get involved as there is only so much Dunder can do in certain cases.

The only real downside to the customer support facility at Dunder is that you cannot contact the casino by phone. This may change in the future, however, and if and when it does, we’ll update this review accordingly.

Deposit & Withdrawal

Providers

There are thousands of games available at Dunder Casino. Whether you’re looking for Casino Hold’em, Three Card Poker, Sticky Wilds slots, classic slots or the latest releases – you’ll find them at Dunder Casino.

They offer games from a wide variety of software providers, including Red Tiger Gaming, Big Time Gaming, NextGen Gaming, NetEnt, Play’n Go, Yggdrasil, Microgaming, Hacksaw Gaming, Evolution Gaming, Nolimit City, Pragmatic Play, Quickspin, Foxium, Stormcraft Studios, Merkur, Elk Studios, Aristocrat and Betsoft.

It’s a decent selection of software providers – and that’s just a small selection of what game developers Dunder Casino offers!

Slots

When it comes to slots, Dunder Casino boasts an impressive selection of titles. Like any online casino, they offer a wide variety of slots, from classic slots, video slots and jackpot slots – and one of our favourites on offer is Gonzo’s Quest, from NetEnt.

This industry-leading video slot uses a unique falling symbols mechanic between wins – and each time this happens, a win multiplier increases. During the main bonus round, wins can be multiplied up to 15X – and this is where big real money wins can be formed!

Dunder Casino also offers a wide variety of video slots from Red Tiger Gaming. They offer some of the most visually impressive slots on the planet, and you’ll find titles like Regal Beasts, Wheel of Amp, Treasure Mine, Agent Royals and Thor’s Vengeance, all available to play at online casino.

You can view the full selection of real money slots at Dunder Casino under the “Games” tab, and most slots can be played free of charge in “demo” play. Players can play the slots in free of charge mode for as long as they like!

Live Casino

Like many online casinos, Dunder Casino has chosen Evolution Gaming – the world’s leading live casino software providers – to power their live casino, and this offers you a huge variety of high-quality live dealer games at Dunder Casino.

Evolution Gaming offers all different types of live casino games, and you’ll find classics, like live dealer Roulette, live dealer Blackjack and live dealer Casino Hold’em to other casino table games like Free Bet Blackjack (where you can split and double, free of charge), Super Sic Bo and other table games.

There’s also a great selection of game show-inspired live games – the most popular of which is arguably Crazy Time. Other game show live games include Monopoly Live, Deal or No Deal Live, Football Studio Live and Live Dream Catcher.

Roulette & Blackjack

Dunder Casino offers a great selection of Blackjack, Roulette and other casino table games for you to enjoy – and players will find these under the “Games” tab.

There’s a great selection of Roulette table games to choose from, including European Roulette, French Roulette, English Roulette, Cashout Roulette, Relax Roulette, American Roulette Gold Series and First Person Roulette.

Dunder Casino also offers a wide variety of Blackjack games for players to enjoy. Players will find a wide variety of titles, including Blackjack Multi-Hand, Blackjack Neo, Blackjack Plus, Single Deck Blackjack Pro and First Person Blackjack.

Table Games and Video Poker

Players will also find a great selection of other online casino table games at Dunder Casino. Like any reputable online casino, Dunder allows players to enjoy poker-inspired games like Three Card Poker, Pai Gow and Ultimate Texas Hold’em, along with Oasis Poker, Red Dog, and Keno.

When it comes to video poker, Dunder Casino doesn’t offer the biggest selection of games for players to choose from – but you will find a few. This includes Double Bonus Poker, Double Joker Poker and Tens or Better Poker. Unfortunately, players won’t play Jacks or Better – it’s not a game offered by Dunder Casino!

Progressive Jackpots

Dunder Casino has a massive selection of progressive jackpot games for players to enjoy, and many of these games give you the chance to win huge amounts of real money – millions of dollars in some cases!

All of the jackpot games can be found under the main “Games” tab, and if you then search “Jackpots”, players will be shown the full selection of progressive jackpot games Dunder Casino offers.

Mega Moolah is the most popular jackpot game at Dunder Casino, by far, and this World Record-setting slot machine holds the record for the highest payout in history, topping over $20 million! At the time of writing, the game offered a jackpot worth $14 million – and it’s always increasing!

Some of the other popular jackpot games players can enjoy at Dunder Casino includes Wolf Gold, Cash Splash, Fruit Fiesta, Chilli Heat, Diamond Strike, Great Rhino and King Cashalot.

Dunder Casino Software Providers

General Information