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Betway Casino Review

"Payouts may be a little slow"

Last Updated: Jul 27, 2021 - by
CM Shield
CM Rating
7.5/10
Star
User Rating
6/10
Casino Status
Grey Zone
Accepted
Betway logo
CM Rating
7.5/10
Betway logo
CM Rating
7.5/10
User Rating
6/10
Betway Casino Review

"Payouts may be a little slow"

Accepted

Casinomeister's Verdict

Betway was listed here for six years – from 2010 to 2016, and it was unfortunate that they decided to give us a “speak to the hand” gesture when it came to player complaints. Still an OK casino, they could use some better management training. They offer a solid selection of games, are well regulated and licensed, and offer a generous selection of bonuses. Learn more in our Betway Casino review.

Rating 7.5/10

Software

Jurisdiction

Reverse Time

Cashout Time

Weekly Withdrawal Limits

Meister Points

Pros

  • Rock solid software provider.
  • Good licensing jurisdiction

Cons

  • Weekly payout limits - 4k per week.
  • No flushing
  • Cashout time a little slow

Overview

Betway is an online casino licensed by the Malta Gaming Authority and the UK Gambling Commission. They have been online since 2001 and were accredited at Casinomeister from 2010 to 2016. They lost their accreditation when they chose to give us a “speak to the hand” when it came to discussing player complaints.

They are primarily European facing to include the UK. And they are a downloadable Microgaming casino – which is a good thing if you have an issue concerning either their games or management. Microgaming can be relatively responsive – but to get Microgaming to react, you need to contact folks like us.

One of the first things we noticed when writing this review was that Betway offers a lot more than just a casino; they also have sports and eSports betting facilities – and we’ll cover it all within this in-depth, comprehensive and impartial review.

Bonuses and Promotions

Betway Casino offers new customers a great welcome bonus, allowing them to get rewarded on their first deposit, second deposit, and third deposit. We’ll talk more about that – and their loyalty program – below:

Welcome Bonus

The main welcome bonus at Betway Casino is spread across your first three deposits – and, unlike most online casinos, Betway Casino makes the terms and conditions really clear and easy to understand. Here’s how it works:

  • 1st Deposit: 100% match bonus up to $250
  • 2nd Deposit: 25% matched deposit bonus up to $250
  • 3rd Deposit: 50% match bonus up to $500

To qualify for these welcome bonus offers, you must check the “I wish to receive the welcome bonus and accept the terms and conditions” box during sign-up. The bonus is available to new customers only, and wagering requirements of 50X apply to all bonuses. You need to complete the bonus wagering within 7 days; failure to do so in 7 days will see the bonus funds voided.

The minimum deposit to all three bonuses is just $10 – and we like how the minimum deposit is low enough to ensure players on all budgets can enjoy the action!

Naturally, the 100% match bonus and the subsequent two welcome bonuses at Betway Casino come with other terms and conditions, which we recommend you read in full before claiming any bonus.

No-Deposit & Free Spins Offers

Betway Casino appears to offer no-deposit bonuses to players from certain countries – but not enough for us to warrant listing them here. If a more global Betway online casino no-deposit bonus becomes available, we’ll update this review accordingly.

VIP and Loyalty Programs

The loyalty program at Betway Casino is called Betway Plus, which rewards you for sports betting and playing casino games. Each time you place a wager, you’ll earn Tier Tokens, and you can, at a later date, redeem these points for casino bonuses and free bets. There doesn’t appear to be a tiered system in place at the casino, so when it comes to a VIP scheme, it looks like Betway Casino has chosen to stick solely to the Betway Plus loyalty program.

Banking and Payment Options

Betway Casino offers a huge selection of banking options to players. This list includes AstroPay Card, Bank Transfer, Boleto, Citadel Direct, ClickandBuy, Direct Bank Transfer, ecoPayz, eKonto, Entropay, EPS, Euteller, GiroPay, i-Banq, Instant Banking, Lobanet, Maestro, MasterCard, Neosurf, Neteller, PayPal, Paysafecard, POLi, Przelewy24, QIWI, Skrill, Sofort, Trustly, VISA and WebMoney.

All deposits and withdrawals are processed using state-of-the-art SSL encryption to ensure your sensitive information is safe at all times, and the minimum deposit – for most payment methods – is just $10. Funds are credited to your account instantly for most payment methods; bank wires may take a few days.

Withdrawal Speed

Betway Casino aims to process withdrawals within 48 hours; however, during this time frame, you can reverse your withdrawals, and there isn’t a manual flushing option available. UK players, however, will not be able to reverse their withdrawals.

Once Betway processes your withdrawal, the time it takes for the funds to reach your account varies depending on your chosen payment method. For example, withdrawals to a debit card can take up to 5 working days, while most EWallets are instant. The low withdrawal limit of $4K/week is likely to be a turn-off for high-rollers.

Website Experience and Features

Desktop and Mobile Gaming

Betway Casino is fully mobile-optimized, allowing players to access their full suite of casino games from mobile devices. No software is required to play in the mobile casino, but Betway Casino also offers a mobile app. This can be downloaded on all iOS and Android devices, and the mobile casino boasts over 500 games for you to choose from.

We found the mobile casino to be incredibly secure – it uses the same state-of-the-art SSL Encryption used on the desktop website – and with more than 500 games to choose from, and the ability to play everything from slots to video pokies, players will easily be able to find the game they want from the mobile-optimized casino. From our testing, the Betway app was easy to install, fast – and easy to use.

Sports Betting

Betway also operates one of the industry’s leading sports betting platforms – and in their sportsbook, you’ll find yourself able to place bets on a huge number of betting markets and events, including everything from horse racing and soccer to American Football, Politics – and even Water Polo and Surfing!

Better yet, your Betway account is “contained”, – so your one Betway account can be used to access the sportsbook and the casino without you needing to create two separate Betway accounts.

KYC

Like any licensed iGaming website, Betway must run KYC (Know Your Customer) checks on its players. For those in the UK, this must be completed before your account is open and before you can claim a bonus. Up to 50 other countries, however, don’t need to verify their account upon signing up – although when you make a withdrawal, you likely will need to verify your account.

It’s easy enough and requires you to upload a copy of your ID and Proof of Address. The casino’s team will then process your documents within 24 hours, at which point your account will be fully verified. You are then free to make withdrawals as you please!

Responsible Gaming

Betway wants to make sure that any who play at their site are given access to responsible gambling tools and resources – and these are all self-managed so that you can implement and monitor your limits yourself.

For example, you can set a deposit limit – limiting the amount of money you can deposit on a daily, weekly or monthly basis – and there are other responsible gambling tools available too, including wager limits, loss limits and time-out/self-exclusion facilities.

The casino takes responsible gambling seriously, and if you do join and play with them, you’ll notice that – from the second you start to play – several responsible gambling tools are on offer to ensure you’re gambling in a safe and controlled manner.

About the Team and History

Betway was first established back in 2005, and the site was launched on the Microgaming software platform. While they continue to focus primarily on Microgaming, they’ve recently added a wide variety of new game developers and offer a world-leading sportsbook.

The casino is well-regulated, with online gaming licenses with the UK Gambling Commission and the Malta Gaming Authority. These two licenses ensure the site is kept to incredibly high standards – and you’ll be able to play at the site from all over the world, with one notable exception being South Africa. South Africa is, for some reason, very clearly not accepted at the site – though we’re not sure why they place so much emphasis on remaining us that they don’t let South Africans play with them!

Complaints and Track Record

When they first came on board, they were relatively responsive. But over the years, they lost interest in getting actively involved in the player community. It seemed they were primarily concerned with accumulating players – which is naturally understandable in this industry: casinos want players. But the casinos in the Accredited Section need to remain communicative and be actively involved with our complaints system.

They made a corporate decision to not deal with complaints through us – we are a recognized and internationally certified ADR (mediator of casino complaints), which seemed a bit odd to us – we had a working relationship of six years up to that point. Nothing is keeping them from dealing with us – it’s strictly an in-house decision.

The frustrating thing is that we had spent a great deal of time defending this casino in the fora when the going got tough. There were a few times when the casino found itself in disfavour with bonus hunters or other types of advantage players. But we put our reputation on the line declaring that this casino is trustworthy and will always do the right thing regarding casino complaints. In most cases, it will.

Right now, they are in the Grey Zone – Betway is no longer accredited since they no longer qualify for being listed as an accredited casino. However, I want to make it clear that Betway is a solid place to play – and you’re very unlikely to run into any issues with the site.

Take a look at what DANB9191 had to say about Betway in our forum post here:

“I really enjoy playing at Betway! And the live support has always been nice enough.. My last withdrawal of £290 came from here off 10 free spins.!”

They’re a solid casino, and we have no problems recommending them, despite their lack of communication here in recent years.

Customer Support

Both existing players and new customers will be able to get help and support at Betway Casino, which is found through the “Help Centre”. Here, you’ll find a huge number of categories – covering everything from account creation to making withdrawals – and they provide a comprehensive FAQ section designed to answer some of the most common questions players have.

If you don’t find a solution to your problem or question, you can contact the Betway customer support team. The easiest way of doing so is using the live chat facility. Using live chat, you’ll be connected with a Betway customer support team agent in under a minute – and the live chat facility is open 24 hours a day, 7 days a week, so you can get the help and support you need no matter what time of day you’re playing.

If you prefer not to use the live chat facility at Betway – or, for some reason, can’t – you can also reach the Betway customer service team via email and phone, although response times via email may take up to 24 hours during busy periods.

Winners Screenshots

Deposit & Withdrawal

Accepted currencies:
AUD EUR GBP SEK USD
Deposit Methods:
AstroPay Card Bank wire transfer Boleto Citadel Direct ClickandBuy Direct Bank Transfer EcoPayz eKonto Entropay EPS Euteller EZIPay GiroPay i-Banq Instant Banking Lobanet Maestro MasterCard Neosurf Neteller Paypal Paysafe Card POLi Przelewy24 QIWI Skrill Sofortuberwaisung Trustly Ukash Visa Visa Electron WebMoney
Withdrawal Methods:
Bank wire transfer Citadel Direct ClickandBuy EcoPayz Entropay EZIPay iBanq instaDebit Lobanet Neteller Paypal QIWI Skrill Visa Visa Debit Visa Electron
Cashout time
48 hrs
Reverse time
48 hrs
Weekend Cashouts
No
Payout Limits
4k per week
Lock Withdrawals
No

Games & Software

Providers

Betway Casino offers a wide variety of games, including video slots, casino table games, live dealer games and jackpot slots. While the site is powered using Microgaming software, Betway now offers games from many other software providers, including NetEnt, Pragmatic Play, Just For The Win, Iron Dog Studios, NextGen, Foxium, and Evolution Gaming.

Slots

The game selection at Betway is fairly solid – although, unlike some online casinos, they don’t offer tons of game developers – it’s mainly Microgaming and NetEnt, with some smaller software providers cropping up now and again. When it comes to slots, the games Betway offers is fairly substantial – and the video slots are split into two sections.

Under the “Casino” tab, you’ll find Microgaming slot games. This means you’ll find classics like Immortal Romance, Thunderstruck II and Game of Thrones – and the latter is one of the most popular games at the site. Game of Thrones, the 243-ways-to-win edition, offers huge win-potential – and stacked wilds in the base game mean there’s plenty of win-potential even without triggering the main free spins bonus.

Terminator 2 is another hugely successfully Microgaming release – one of their most successful slot games. Themed around the award-winning movie, the game offers two bonuses and features, the rare “hot mode” averaging a payout of between 500-1,000X your stake!

If you head over to the “Vegas” tab, you’ll find several slots from other game developers – mainly NetEnt. This includes both 3-reel and 5-reel slots.

Some of the top slots within the “Vegas” tab include Pragmatic Play’s Release the Kraken, where many bonuses and features make for entertaining, fast-paced gameplay, with big win-potential found in the main free games bonus.

Another popular slot in the “Vegas” section is Megaways Jack – a very unique and creative release from Iron Dog Studios that utilizes Big Time Gaming’s Megaways mechanic, offering up to 117,649-ways-to-win on every spin! Tomb Raider is another game players may want to check out – themed, of course, around the iconic franchise of the same name!

It’s fairly easy to browse all of the slots at Betway Casino, and you can search for games by name using the search function. Unfortunately, you’re not yet able to filter the games by software provider.

Live Casino

Betway Casino offers a pretty solid live casino, and they offer live games from several software providers, including Evolution Gaming, Authentic Gaming and betgames.tv. The live casino is accessed by clicking the “Live & Real” tab on the top-most navigation menu, although all live dealer games can also be found nestled under the “Casino” and “Vegas” pages too.

When it comes to Live Roulette, Betway Casino offers a great selection of live games to choose from, and you’ll find Speed Roulette, Auto Roulette, VIP Roulette and Blaze Roulette, to name just a few.

The live casino also offers all kinds of card games, including Free Bet Blackjack, Live Casino Hold’em, Dream Catcher, Crazy time and Wheel of Fortune. Some more unusual titles can also be found, including Andar Bahar and 7 Up 7 Down.

Blackjack, Roulette and More!

Whether you’re looking to play Roulette, Blackjack, Baccarat – Betway Casino has got you covered. While their Roulette offering isn’t quite as big as some other online casinos, it’s still relatively sufficient.

You’ll find many different games to choose from, including Multi-Wheel Roulette, Roulette Gold, Sapphire Roulette, Multi-Fire Roulette And European Roulette, to name just a few of the games on offer.

Want Blackjack? Roulette at Betway Casino is decent – but the selection of Blackjack games available is even better! The online casino allows you to enjoy a wide variety of Blackjack games, including titles such as Vegas Strip Blackjack, Atlantic City Blackjack, Classic Blackjack Gold Series, Vegas Downtown Blackjack, Atlantic City Multi-Hand Blackjack and Classic Blackjack.

Table Games and Video Poker

Betway’s casino software offers much more than just Roulette and Blackjack; you’ll also find a wide variety of instant play, real money card, poker and video poker machines to look forward to.

Betway players can enjoy a couple of Baccarat titles – found under the dedicated “Baccarat” tab – and other poker games include 3 Card Poker, Sic Bo, Dragon Tiger and VIP Baccarat.

When it comes to Video Poker, like most online gambling sites, Betway Casino allows you to play a small selection of games, and you’ll find Aces & Eights Poker, Deuces Wild Poker, All Aces Poker, Jacks or Better Poker, Bonus Deuces Wild Power Poker and Double Double Bonus Poker.

All casino table games at the online casino – along with the Video Poker machines – can be found on the main game navigation menu, which, we found, was pretty easy to use. The “Table Games” tab showcases everything, while the online gambling casino software has dedicated tabs for many of the other categories we’ve already covered.

Progressive Jackpots

Another major part of putting together this Betway review involved looking at the real money progressive jackpot games on offer. These games are found under the “Jackpots” tab at the online gambling site.

Here, you’ll find a wide variety of games – all showing off their current bonus amount right on the game thumbnail – and one of the most popular real money jackpot slots at Betway Casino is Mega Moolah – to nobody’s surprise!

Mega Moolah is the most successful jackpot slot in history, developing by Microgaming, and it’s available at virtually every online gambling site on the planet thanks to the insane win-potential it offers; at the time of writing, the game’s jackpot stands at over $14 million! There are many more jackpot games Betway offers too.

Major Millions is another trendy title – again from Microgaming – and this offers a jackpot that’s currently worth just upwards of $500,000. A Betway online casino, you’ll find a huge collection of jackpot games. Other notable titles include Wanted Outlaws, Carnival Jackpot, Foxpot, Juicy Joker, Mermaid’s Millions and Arena of Gold.

Betway Software Providers

General Information

Founded
2001
Accredited
Ex-Accredited
Publicly traded
Mobile
No Deposit Bonus
Affiliate program
Betway Affiliates
Live Games
Jackpots
Loyalty program
Certified
Casino Reps
Review Published
Website
Contact
Other products
Phone contact
UK: 0808 238 9841 (Mon-Sun: 24hrs)
Ireland: 1-800-932-847 (Mon-Sun: 24hrs)
Canada: 1-877-811-2604 (Mon-Sun: 24hrs)
Rest of World: +44-808-238-9841 (Mon-Sun: 24hrs)

User Comments and Experiences

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