Is this right

Joined
Apr 7, 2021
Location
croydon
Had a query about a acca I done, betway don't have anybody ever available on live chat it's basically a bot round in circles. So went onto twitter and DM them, asked me numerous questions for security. Then they respond with this.... its really wound me up. How many people on twitter have they're full legal name as they're twitter name???? My twitter name is nondescript.
 

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Betway are a bunch of absolute idiots... When I had to contact their support a year or so ago it was via a form and they mailed me back, but because I can have multiple aliases on my email account I (accidentally) replied with a different address. They put me through the whole security shebang and ultimately the solution was to simply have my mail address changed on the site and then reply with a code they sent to my mobile...
 
Already passed all the security so what the hell has my twitter name being different to betway account details matter??
Yes Kenny.

You won't get any answers from us until you explain to us, the community, why your Casinomeister name doesn't match the ID Document we have on file for you?
 
Betway are a bunch of absolute idiots... When I had to contact their support a year or so ago it was via a form and they mailed me back, but because I can have multiple aliases on my email account I (accidentally) replied with a different address. They put me through the whole security shebang and ultimately the solution was to simply have my mail address changed on the site and then reply with a code they sent to my mobile...

Ah the memories, their support staff used to make my blood boil back when they had the Viper client.
 

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