Borgata Review

Borgata Casino was the first US licensed online casino to be Accredited at Casinomeister, now is CLOSED.

By Casinomeister Jul 8, 2022

Casinomeister's Verdict

Borgata Casino was really a great casino, and we were proud to have them listed here at Casinomeister.

8.5 Our Rating
8.8 Player Rating
casino.theborgata.com
November 2013
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Amaya Gaming, Bwin, IGT, NetEnt, WMS...

First Impression

Borgata Casino was the first US-based casino accredited by Casinomeister since CM’s inception in 1998. Even though they only take players from New Jersey, these players find this casino to have pretty decent promotions and outstanding software.

They have several player-friendly characteristics, including no reverse time, which means your winnings are processed immediately. They do not have withdrawal limits, and they have staff on weekends who can process your winnings even then. As the online gaming industry opens up in the US, Borgata Casino is setting the example of properly operating a US-licensed online casino.

Pros

  • Great customer service

  • Licensed in the US

  • No withdrawal limits

  • Weekend Cashouts

  • No reverse time

  • Flushing possible

Cons

  • Only accepts bets from NJ

  • 6 hour cashout time (unless you are physically in the casino)

BONUSES AND PROMOTIONS

When they were still operating, the online casino offered a great selection of welcome bonus promotions, matched deposit bonuses, and free spins offers. It was known for taking care of its players, something that many online casinos today seem to ignore.

They were also responsible for running a great loyalty program that rewarded players for their continued loyalty at the site. It’s yet another reason why we’re sad to see them having exited the online gambling market as many players revered them.

BANKING AND PAYMENT METHODS

Borgata Casino allowed players to use a wide variety of payment methods, including all major debit and credit cards and a small selection of e-wallets. Checks and bank transfer payments were also available, although the minimum deposit requirements were much higher.

Withdrawals were processed pretty quickly, and it was rare to see any complaints in the forum about payout speeds. They also offered manual flushing, which meant that players could lock their withdrawals. We’re always happy to see this here at Casinomeister, as it reduces the possibility of players playing back their winnings!

Withdrawal Speed

Responsible gaming

The online casino took responsible gambling seriously, and they offered players a wide variety of tools online to help limit their online gambling. These included deposit limits and the ability to close an account permanently.

Customer support

When they were operating, Borgata Casino offered a fairly decent customer support portal that was operational 24 hours a day, seven days a week. You were able to get help and support no matter what time of day or night you were playing.

The easiest way to contact the online casino’s customer support team was to use the live chat system. This connected you with a trained customer support team member within just a few seconds and allowed you to chat with them directly from your Internet browser window.

The casino also ran a pretty reliable email support service. From what we can see, the customer support team generally responded to email queries within 4 to 6 working hours, which is faster than what we are typically used to seeing at online gambling websites today.

Website Experience and Features

Borgata Casino was ahead of its time when it came to the look and feel of its website; it was fast, easy to use and easy to navigate, and they made it easy to search through and find all of it the different games that they offered.

They also had a dedicated search bar function that allowed players to quickly and easily search for specific games, software providers, and game developers without manually trawling through all of the different games on offer.

They even had a downloadable mobile casino app at one point! It was available on all iOS and Android devices and was free to download, and it meant that players could enjoy all of their favourite games from their mobile devices on the go!

Brand games

Providers

Borgata Casino, at its prime, boasted a game library of more than 700 titles, and they offered everything from modern-day video slots and casino table games to old-school classic slots. Many of the games were provided by NetEnt, one of the world’s leading game developers, so it’s clear that Borgata managed to partner up with some of the biggest names in the online gambling industry.

For example, one of the video slots they offered was Gonzo’s Quest.

Gonzo’s Quest is one of the most well-known video slots in the world and one of the most successful, with millions of players enjoying it every year. The game follows the exploits of an explorer named Gonzo as he hunts for long-lost gold in the Amazonian jungle. In the base game, win multipliers of up to 5X may be added to wins. It’s the Free Spins bonus round, though, that you’ll want to go for, as wins can be multiplied by up to 15X! The Free Spins bonus round is activated by landing three, four, or five scatter symbols anywhere in view.

In addition to many video slots, the online casino also offered popular casino table games like roulette, blackjack, and baccarat. They were also one of the few online casinos to offer craps! Naturally, their video poker selection was also pretty impressive.

Complaints and Track Record

The online casino had a pretty good reputation in the forums, and it was rare to see them generating many complaints. We miss working with the online gambling operator, and it’s a shame that they had to close down when they did.

Casino Facts

FoundedNovember 2013
Is this casino certified at CasinomeisterNo
Payout time13-23 hrs
Reverse time0-5 hrs
Payout limitsNone
Weekend payoutsYes
Locks withdrawalsYes
ACH, Bank Transfer, MasterCard, Skrill, Visa
ACH, Bank transfer, MasterCard, Skrill, Visa
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
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