VIP Casino Review
A Solid Canada-Focused Casino with a Great Reputation
By Casinomeister, Last updated Mar 11, 2024
Casinomeister's Verdict
VIP Casino has the potential of becoming a great casino. Licensed by the KGC and managed by highly experienced operators, Canadians should be in good hands here. We would recommend the casino highly – even higher if they had a casino rep in our forum.
Canucks only!
First Impression
VIP Casino is a relatively new casino, relaunched from an older site – but now rebranded as a Canadian facing casino licensed by the Kahnawake Gaming Commission, which in our opinion, has the highest standards for their operators and are player-focused, unlike most licensing agencies.
This casino has a good portfolio of games to include live dealers and sports. These games can be played on your desktop or mobile/handheld device.
VIP Casino touts payouts in 24 hours, but these funds are reversible during this time. Withdrawals are not locked but can be processed on weekends. Withdrawal limits are $9500 CAD per day per player.
One thing that is advantageous about VIP Casino being licensed by the Kahnawake Gambling Commission is that the KGC was the first licencing jurisdiction to require their casinos to have proper and effective player protection tools. They should receive some recognition for this.
Once you have opened an account, you have the ability to select several ways to keep your gambling bankroll intact. We’ll talk more about the responsible gambling tools available at the site later in our VIP Casino review – so stay tuned!
Pros
Licensed by the KGC
Good Rewarding program
Weekend withdrawals
Features Sports as well
Cons
Only accepts Canadian players
Daily withdrawal limits for all players
Top 5 casinos
Bonuses and Promotions
Like all reputable online casinos, VIP Casino provides players with many bonuses and promotions. This includes a generous welcome bonus package along with ongoing casino bonuses. We’ll take a look at these casino bonuses below.
Welcome Bonus
When you join VIP Casino, you’ll be eligible to claim their generous welcome bonus promotion, and this is one of the most generous casino bonuses we’ve seen in a long time!
It’s not a single deposit bonus – and you get a deposit bonus on your first three deposits! Here’s how it works:
- First Deposit: On your first deposit, you’ll get a 100% matched bonus of up to $250
- Second Deposit: On your second deposit, you’ll get a 50% matched bonus of up to $250
- Third Deposit: On your third deposit, you’ll get a 25% matched bonus of up to $500
As you’d expect from all casino bonus offers around today, the new-player promotions at VIP Casino do come with terms and conditions; the minimum deposit for all bonuses is just $10, and wagering requirements are 10X for all three of the bonuses.
These are meager wagering requirements – rarely do you see wagering requirements this low with promotions and bonuses – and it’s yet another sign of how astute VIPCasino is! You can check out the full terms from the “Promotions” page on their website.
No-Deposit & Free Spins Offers
We rarely see online casino sites offering no-deposit-required bonuses today, but VIPCasino offers just that! All new players are eligible to claim 10 free spins to try and win $1 million!
Register an account, and you’ll get 10 free spins to use on one of their jackpot slots! Casino bonuses like this rarely come along – and while there are terms attached, it’s great to see new players able to enjoy a no-deposit-required bonus when they join VIPCasino!
VIP and Loyalty Programs
VIPCasino offers a wide variety of other bonuses and promotions, including their “Refer Your Friends” promo. Here’s what they have to say about it:
“Get rewarded with the VIP Casino Refer-A-Friend program! Each qualifying referral nets you a $50 casino bonus while your friend gets a $10 bonus!”
They also run something called “Your Weekly Offers. Again, they say:
“VIPCasino offers players daily special rewards and bonuses. Each day will have a featured bonus on your favourite casino games, including slots, casino table games and more!”
The site offers a solid selection of promos – and we’d actually go as far as saying it’s one of the best online selection of bonuses we’ve seen – something Canada’s been needing for a long time!
Sign up screenshots
Banking & Payment Methods
Casino players at VIP Casino will find themselves able to take advantage of a wide variety of deposit methods, all designed to ensure you’re able to make a real money deposit in a way that suits you.
All the payment method options can be viewed from the “Casino Banking” page. You can make a deposit using all major debit and credit cards, including VISA and MasterCard.
Other deposit methods include Interac, Instadebit, iDebit, EFTBanking and Neosurf. VIP Casino doesn’t charge any fees when you make a deposit, and funds are credited to your account immediately.
Withdrawal Speed
Like all online casinos, not all banking options can be used to make withdrawals. At VIP Casino, the withdrawal methods on offer include Instadebit, iDebit, EFTBanking, and Cheque.
VIP Casino touts payouts in 24 hours, but these funds are reversible during this time. Withdrawals are not locked but can be processed on weekends. Withdrawal limits are $9500 CAD per day per player.
Generally, we’re not huge fans of daily withdrawal limits – but it’s a fairly high limit, at least, and it’s still a fairly small online casino. Hence, it’s simply a case of them protecting themselves financially.
Responsible Gaming
The vast majority of people enjoy gambling for the pure fun of it. This involves playing inside their financial means and without spending too much time playing.
VIPCasino takes a bold stance when it comes to responsible gambling, and they offer all customers several tools and resources to help manage and control gambling. Here’s what they say on their main responsible gambling page:
“For a small percentage of players, gambling games are not a form of entertainment; they are a problem, which must be taken seriously. We take steps to help players that exhibit signs of compulsive gambling.”
Players also have access to tools located within their account, which will help them to limit and control their access to gambling sites. What’s more, the casino offers links to several gambling help sites, so anyone who does feel like their gambling is getting out of hand can easily get the help and support they need.
You can set deposit limits, take a time-out or use the self-exclusion function – and these responsible gambling measures are all self-managed, so you do not need to contact the casino to set them up or manage them.
Customer Support
The customer support team at VIPCasino are available 24 hours a day, 7 days a week, to help you out, and we found their support service to be explementary. We should, however, point out that the casino is only available to Canadians; US players are not accepted, nor are players from any other countries.
In fact, they even start their “Contact Us” page by responding to one of the most common complaints – players finding the site is blocked. They say:
“You need to be within the Canadian territory to place real money wagers. Our geolocation service has detected that you are not within Canada. Or, our geolocation service was unable to detect your location.”
While it’s a shame that players from other countries aren’t able to play at the casino, yet, they’re likely to welcome more countries in future!
If you run into an issue with the software, have questions about their online gaming facility or have other issues, you can reach the customer support team via live chat and email.
Live chat is the easiest way to get in touch with the casino, and, using live chat, you’ll be connected to an operator within just a minute or two. You can then chat through the live chat portal in real-time with a customer support team agent, ensuring your query is resolved quickly and easily.
If you prefer to use email, you can send the site a message directly. However, we should point out that VIP Casino states that it may take up to 24 hours for their team to respond to email inquiries.
KYC
Since VIPCasino is licensed by the Kahnawake Gaming Commission, one of the most stringent online gambling regulators in the world, it is forced to conduct identification checks on its players to ensure that they are over the age of 18 and to allow the casino to know who’s playing at their site.
If you’re required to perform a KYC search by the casino, you’ll need to have a copy of your ID (passports, driver’s licenses, and ID cards are all acceptable), as well as verification of your address, which can normally be a recent utility bill, bank balance, tax report, or phone bill – all dated within the last 3 months.
If you need to send in documents, send them to their help email as PDF, JPEG, or PNG attachments, or upload them to your account.
It’s also worth mentioning that VIP Casino handles all KYC documentation very efficiently. Their staff operates around the clock to ensure that your account is checked as fast as possible, and your documents can normally be reviewed in less than 24 hours – even as little as an hour or two after you upload them!
Website Experience and Features
VIPCasino is among the strongest mobile casino sites we’ve seen in a long time, and they’ve worked incredibly hard to make it as versatile and accessible as possible to players.
The mobile-friendly version of their website can be accessed directly from your mobile device’s internet browser, so no special applications or extensions are needed to begin playing within their mobile casino.
A dedicated mobile casino app is also available from VIP Casino, downloaded on Android and iOS smartphones. The mobile casino software is available for free download and offers a fantastic selection of games – around 90% of that found at their desktop casino!
It’s obvious that the casino has put a lot of effort into improving both the mobile-optimized edition of their website and the mobile app, and it’s amazingly simple to browse use – and it’s super-fast, too!
Sports Betting, Too!
VIPSports is the online sportsbook at VIP Casino, and here, you’ll find yourself able to place sports bets on a wide variety of events. They offer both major and unusual markets, including Hockey, Basketball, Boxing, Cricket, Tennis, Cycling, Darts, Motorsports, Rugby, Snooker and Beach Volleyball.
The sportsbook isn’t as big as, say, the likes of big-name bookmakers like Bet365. Still, it should be more than sufficient for the vast majority of Canadians, and you can fully customize the sportsbook to your personal preferences!
You can change the language, the odds format, the time and more – and the casino runs regular promotions within their sportsbook, too, so you’re just as well-rewarded as you are when playing in their online casino!
Brand games
Providers
Whether you’re looking to play real money poker games, video slots, jackpot games, live dealer games or classic casino table games, VIP Casino offers a great game selection, with titles from many leading online gambling software providers around.
When you play at VIP Casino, you’ll find yourself able to play casino games from software providers like 1X2 Gaming, 2By2 Gaming, Ainsworth, Bla Bla Bla Studios, Ezugi, Fantasma, Felt Gaming, Foxium, Genesis, Iron Dog Studios, Just For The Win, Leander Games, Magnet Gaming, MetaGU, Microgaming, NextGen Gaming, Old Skool Studios, Pariplay, Playson, Push Gaming, Rabcat, Sigma Games and Skillzz Gaming.
VIP Slots
One of the biggest benefits of playing at VIP Casino is the fact that you’ll be able to enjoy such a varied selection of slot games. Indeed, many casino reviews correctly state that VIP Casino offers more than 500 different slot games to choose from, and you can enjoy all of these games without having to download any software.
That’s because all the slot games render in instant play mode – so you can play them directly from your internet browser window. When writing our review of the online gambling site, we took a look at the slots on offer. VIP Slots is where the slot games are found.
Once inside the VIP Slots area, you’ll notice that all VIP Slots are, by default, sorted by “New” – and we were happy to see that the site offered a massive selection of new slots for players to take advantage of. For example, at the time of writing, Adventures of Doubloon Island was the most recent of casino games available, featuring a unique Super Hold game mechanic.
A slot that did catch our eye was VIP Branded Megaways. We find it very cool that VIP Slots has their own Megaways slot; this is usually something we only see at major casinos like Rizk and Unibet – so it’s refreshing to see the top-rated Megaways mechanic from Big Time Gaming making an appearance at VIP Casino!
Our only real complaint when it comes to the game software is that you’re not able to sort through the slots other than by “new”. For example, you can’t choose to view the most popular games first, and this is something we do find a bit strange.
However, there is a search function which you can use to find the game you’re looking to play easily and quickly. What’s more, if you head to the main “Home” tab, you will also be able to view a rundown of some of VIP Casino’s top picks.
Live Casino
Unfortunately, the live dealer casino is an area where VIP Casino does fall a little short – especially when compared to most other online casinos, you’ll find today.
We should, however, point out that because they only hold a license in Canada, they are somewhat limited in which companies they can work with.
You can access the live casino by clicking the “Live Dealer” tab in the top-most navigation menu. You will then see a breakdown of the live dealer games on offer, and, at the time of writing, there were just six to choose from.
This is quite small, and we only saw conventional casino games; Blackjack, Auto Roulette, Baccarat, Casino Hold’Em, another variation of Roulette and Unlimited 21 Blackjack. These games are all powered and provided by a software provider called Ezugi.
We do think it’s unfortunate that VIP Casino doesn’t offer any game show-like games like we’re used to seeing from Evolution Gaming. However, given that the site is still relatively new, we’re hopeful that in the future, they’ll be looking to add to their live game range, and when they do, we’ll make sure to update this review accordingly.
Table Games and Video Poker
Like any online casino, VIP Casino also provides players with the chance to play more than just slots and casino games. There’s a selection of other casino games on offer, including Craps, Baccarat, and In Between Poker.
It’s Video Poker where VIP Casino really shines, however, and Video Poker even has its own tab at the casino!
Inside this part of the online casino, you’ll find several poker machines to choose from, including Aces and Eights Poker, Aces & Faces Poker, Bonus Deuces Wild Poker and Double Double Bonus Poker.
We were really impressed to see that VIP Casino also has three exclusive video poker games! This includes Jacks or Better Exclusive, Deuces & Joker Wild Exclusive and Deuces Wild Exclusive.
It’s sporadic to see online casinos offering exclusive video pokies. It shows that VIP Casino really does know their players; it’s an ideal destination for any online casino player looking to enjoy video poker!
Progressive Jackpots
Progressive jackpot slots are incredibly popular today. While Canada’s selection of jackpot games hasn’t always been great, players at VIP Casino will be able to enjoy a wide variety of Microgaming jackpots – including some of the most popular progressive jackpot games around!
Mega Moolah is arguably the most popular progressive jackpot slot ever created, and it offers players the chance to win millions of dollars on every spin! The game’s all about the bonus round – and this is where you can find yourself with the chance of winning that life-changing prize!
The Mega Moolah Jackpot Wheel, arguably one of the game’s most enticing features, is activated at random and provides players with four possible jackpots, all of which are within reach when you play the game for yourself!
All you have to do is turn the wheel for a chance to win one of these jackpots: Mini, Minor, Major, or Mega, and the reward will be determined by which segment falls under the arrow. If you win the Mega Jackpot, you’ll become a member of a select group of very fortunate participants; in fact, the game holds the current World Record for the highest slot payout in history – over $20 million!
Some of the other progressive jackpot slots you’ll find at the site includes Mega Moolah Absolutely Mad, Wheel of Wishes, Atlantean Treasures, Lucky Fairy, Major Millions Treasure Nile and Cash Plash.
Again, we also saw an exclusive jackpot title, which we were really impressed to see. It’s called Treasure Shores, and at the time of writing, the game’s progressive jackpot is worth a whopping $105,000!
All of the progressive jackpot titles can be easily accessed by clicking the “Jackpot”tab, which is found on the main game navigation menu.
About the Team and History
VIPCasino is one of 2 online casinos owned and operated by Conseil des Abénakis Wôlinak. This Canadian-based company has a strong track record – they offer solid casino game titles for customers to enjoy, great bonuses, and a mobile app that’s even better than some of the biggest sites we see!
As other casino reviews correctly state, VIP Casino is only available to Canadian players. If you’re located outside of Canada, you won’t, unfortunately, be able to use their software.
In terms of licensing, VIPCasino is licensed by the Kahnawake Gaming Commission. The KGC is known as one of the top iGaming regulators on the planet. They actively monitor all casinos they’ve issued a license to – so, when playing at VIPCasino, you can rest assured you’re gaming in a safe and fair environment.
Complaints and Track Record
VIP Casino has a solid track record here at Casinomeister, and a quick search of the forums doesn’t bring up any major complaints. Of course, the casino isn’t perfect – and they do make mistakes.
However, from what we’ve seen, they have taken a strong player-focused approach and are incredibly fair – so if you do run into any problems, they’ll be dealt with quickly and fairly.
Plus, in the rare case that you’re not happy with the casino’s decision, you can also take our complaint directly to the Kahnawake Gaming Commission – one of the most respected and hands-on online gaming operators on the planet!
Casino Facts
| Founded | 2019 |
| Accredited at Casinomeister | Not yet |
| Jurisdictions | Kahnawake |
| Affiliate program | VIP Casino Affiliates |
| Is this casino certified at Casinomeister | No |
| Payout time | 48 hrs |
| Reverse time | 48 hrs |
| Payout limits | $9500 per player per day |
| Weekend payouts | Yes |
| Locks withdrawals | No |
The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com
