PowerPlay Casino Review

BONUSES AND PROMOTIONS

Powerplay Casino offers quite a decent array of bonuses and promotions. However, you should be aware that existing players tend to be notified about new casino bonuses via email. For this reason, it is essential to ensure Powerplay Casino is whitelisted with your email service provider.

You can also browse the “offers” page – found on the main navigation menu – to view a breakdown of the different promotions currently available. However, existing player promotions may not appear here. This is more likely to happen when you are eligible to claim an exclusive bonus promotion.

In the following few sections of this Powerplay Casino review, we will look at some of the different bonuses you will find at the site. Firstly, let’s look at the main casino welcome bonus.

Welcome Offer

It’s fair to say that Powerplay Casino offers a significantly more generous welcome bonus than most. You can claim a bonus on your first three deposits, and the details are as follows:

On your first deposit, you can claim a 100% match bonus of up to $200. The minimum deposit is $10, and this bonus is valid for new players only. The wagering requirements are 35X, and the maximum bet is $25. Certain games do not contribute to the turnover requirements, so make sure you read the terms and conditions before claiming.

On your second deposit, you can claim another 100% bonus up to $250. Again, the minimum deposit is just $10, and the wagering requirements are 35X the total bonus amount. The maximum bet is $25.

On your third deposit, you can claim a final 100% match bonus of up to $300. Again, the minimum deposit is just $10, and the wagering requirements are 35X the total bonus amount. Now, on paper, those are three decent welcome bonuses.

However, we did find something in the terms and conditions we were not particularly happy about. Each of the three bonuses is capped at a maximum win of $4000. Of course, that is still a fantastic amount of money to win. However, we do not like it when online casinos place a maximum win cap on bonuses – especially when you risk your own money to play the games.

For this reason, we would say that the Powerplay Casino welcome bonus is well-suited for those playing at lower stakes. However, if you frequently play at $10 or $20 spins, you may want to consider whether a $4000 maximum win is something you are comfortable with.

No-Deposit & Free Spins Offers

Powerplay Casino does not currently run any no-deposit promotions. However, there is one bonus we want to talk about: Free Spins Tuesday. Every Tuesday, all players at Powerplay Casino can claim up to 100 free spins. All you need to do is stake $20 or more on video slots for five days in a row.

You will receive 20 free spins for each consecutive day that you wager $20 or more. For example, if you wagered $20 or more for three consecutive days, you would be awarded 60 free spins. If you play for five consecutive days, you will be awarded 100 free spins.

It’s really easy to take advantage of this promotion. You do not need to opt-in, and you need to play the slot machines as you would typically do. The free spins will be added to your account on Tuesday at noon. The free spins value is $0.10 per spin, and the maximum amount you can win is $100.

You should also be aware that the free spins expire 24 hours after being added to your account. If you have any problems with your free spins, you should immediately contact the customer support team.

VIP and Loyalty Programs

Powerplay Casino runs a dedicated and exclusive VIP service. The VIP program at the online casino operates on an invite-only basis. You will be contacted by a casino’s VIP team member if and when you are eligible to join.

VIP players enjoy several benefits, including access to a personal VIP customer support manager, a VIP first deposit bonus, regular match bonuses, free bets, and even invitations to VIP sporting events. Powerplay Casino also runs regular VIP giveaways, and this gives you the chance to win things like iPads, expensive whiskeys, and other fancy things.

We like the fact that VIP players are awarded at Powerplay Casino. However, we would like to see some form of loyalty program for everyone else. Generally, VIP programs like this are reserved for high rollers, which means most players won’t ever reach VIP status.

BANKING AND PAYMENT METHODS

Powerplay Casino offers a vast number of different payment methods. However, they state that to find out what banking options are available in your country, you need to log in to your account and visit the “deposit” page.

While writing this casino review, we looked at some of the most common payment methods Powerplay Casino offers. They accept all major credit and debit cards, including Visa, MasterCard, and Maestro. Players can also deposit using popular EWallets, including Neteller, Skrill, and ecoPayz.

Canadian players can make deposits and withdrawals using Interac and, where applicable, MuchBetter. We were also happy to see that Powerplay Casino now allows you to make deposits and withdrawals using crypto.

They currently accept four cryptocurrencies; Bitcoin, Litecoin, Ethereum, and XRP. This is hugely beneficial for players as you can benefit from instant, fee-free deposits. One of the reasons we like crypto so much is that it also allows you to gamble with an added degree of privacy.

Powerplay Casino’s minimum deposit for most banking options is just $10. Please note that some payment methods may incur a higher minimum deposit amount. All deposits are credited to your online casino account immediately. The site does not charge any fees for you to make deposits, although your bank or payment provider may.

Withdrawal Speed

Regardless of which withdrawal method you choose, the minimum withdrawal at Powerplay Casino is $10. Before a withdrawal can be processed, you must ensure any wagering requirements have been completed. You may also be required to verify your identity before making a withdrawal.

Powerplay Casino requires you to withdraw to the same deposit method you used. However, if you deposited using a credit card, you will be allowed to choose a different payment method for your withdrawal. This is because some credit card providers are not able to process withdrawals.

Powerplay Casino claims to be quite fast when it comes to withdrawals. Provided your account is verified, the average processing time is less than four hours – during working hours. The finance team works between 8 AM to 5 PM EST and 12 PM to 4 PM EST at weekends.

If you are making your first withdrawal, cashing out a substantial amount of money, or making what the casino calls a “suspicious request,” your withdrawal may take longer to process.

The withdrawal limits at Powerplay Casino are very generous, and few players ever encounter any problems. The maximum withdrawal is $10,000 per transaction. You are limited to two withdrawals, up to $20,000 in 24 hours.

Unfortunately, not all withdrawals are free of charge. Your first withdrawal is free, and any subsequent withdrawals over $100 are also free. However, subsequent withdrawals under $100 are subject to a 3% processing fee.

Responsible gaming

Powerplay Casino offers a variety of responsible gambling tools to help you stay in control. You can set up a deposit limit to help control the money you spend. A deposit limit allows you to set a cap on the amount of money you can deposit into your online casino account. Once you have reached this limit, you will need to wait at least 24 hours before depositing more money.

You can also set up reality checks, which remind you how long you have been logged into your account. If you wish to take a break from gambling, Powerplay Casino lets you enter a short time-out. This simply closes your account for between 24 hours and six weeks.

If you want to stop gambling altogether, you can also self-exclude from Powerplay Casino. This permanently blocks access to your online casino account, and this action is non-reversible. All responsible gambling tools are self-managed, although you are welcome to reach out to the customer support team if you have any questions.

About the Team and History

Powerplay Casino was launched in 2018. The online gambling website is owned and operated by Deck Entertainment N.V. The company is registered in Cyprus, and the casino is licensed in Curaçao.

While this review has focused entirely on their online casino, Powerplay also offers a decent sportsbook. This offers many sports betting markets and several virtual markets.

Unfortunately, Powerplay Casino is yet to leave a lasting impression on the industry. Despite almost four years of experience under their belts, they are yet to break through. However, it does look like this may slowly be beginning to change. The fact that they have started to accept cryptocurrencies is a positive sign, and with a few tweaks, we think the casino would be a pretty solid place to play.

Of course, one of our only concerns would be the Curaçao license. If Powerplay Casino could get an online gambling license from the MGA or the UKGC, this would be a massive step in the right direction. We would also like to see them return to the forum in the future.

Complaints and Track Record

So far, Powerplay Casino has only one post in the forums. Ironically, it’s from the online casino themselves. Tim Medley, a member of the Affiliate Team, posted this:

“Hi everyone, I am the Affiliate Manager for PowerPlay.com. I just wanted to take the time to say hello! PowerPlay is a new sports betting and casino operator in the market, catering to players from:

Canada, Finland, Denmark, Germany, The Caribbean: Jamaica, Barbados, Trinidad and Tobago, Bahamas, Dominican Republic, St. Lucia, Aruba, Saint. Vincent and the Grenadines, Grenada, Mexico, Brazil, Colombia, Costa Rica, Nicaragua, Panama, Belize, Honduras, El Salvador, Guatemala, and Zimbabwe.

Here to assist with any questions, issues, or concerns regarding PowerPlay. Have a great day!”

Unfortunately, this was posted back in 2019. His account now shows as “dormant,” so he hasn’t logged in for a long time. If Powerplay Casino wants to become an Accredited Casino, they need an active rep in the forums.