PowerPlay Casino Review

Relatively new Grey Zone casino

By Jelena Isakov Jun 17, 2022

Casinomeister's Verdict

Powerplay is a relatively new casino just coming up on our radar. If you have any experience with this casino, by all means, post your experiences in the forum. Check out our Powerplay Casino review to learn more about them.

No UK players allowed

7.4 Our Rating
0 Player Rating
powerplay.com
2018
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Curaçao Master License 5536/JAZ
Evolution Gaming, Microgaming, Realistic Games...

First Impression

Power Play is a relatively new casino on our radar. They have an alright selection of live games, slots, and sports betting platforms.

They claim to have relatively fast payouts – which will remain to be seen. They have a generous withdrawal limit of $100,000 per week. They do not lock withdrawals or process payouts during the weekend.

They are licensed in Curacao with a master license 5536/JAZ. They are operated by Deck Entertainment B.V. Let’s begin this Powerplay Casino review by looking at the site’s bonuses and promotions.

Pros

  • Quick payouts

  • High withdrawal limits

  • Plenty of casino games

  • Great live casino 

Cons

  • Weak licensing

  • No UK players allowed

BONUSES AND PROMOTIONS

Powerplay Casino offers quite a decent array of bonuses and promotions. However, you should be aware that existing players tend to be notified about new casino bonuses via email. For this reason, it is essential to ensure Powerplay Casino is whitelisted with your email service provider.

You can also browse the “offers” page – found on the main navigation menu – to view a breakdown of the different promotions currently available. However, existing player promotions may not appear here. This is more likely to happen when you are eligible to claim an exclusive bonus promotion.

In the following few sections of this Powerplay Casino review, we will look at some of the different bonuses you will find at the site. Firstly, let’s look at the main casino welcome bonus.

Welcome Offer

It’s fair to say that Powerplay Casino offers a significantly more generous welcome bonus than most. You can claim a bonus on your first three deposits, and the details are as follows:

On your first deposit, you can claim a 100% match bonus of up to $200. The minimum deposit is $10, and this bonus is valid for new players only. The wagering requirements are 35X, and the maximum bet is $25. Certain games do not contribute to the turnover requirements, so make sure you read the terms and conditions before claiming.

On your second deposit, you can claim another 100% bonus up to $250. Again, the minimum deposit is just $10, and the wagering requirements are 35X the total bonus amount. The maximum bet is $25.

On your third deposit, you can claim a final 100% match bonus of up to $300. Again, the minimum deposit is just $10, and the wagering requirements are 35X the total bonus amount. Now, on paper, those are three decent welcome bonuses.

However, we did find something in the terms and conditions we were not particularly happy about. Each of the three bonuses is capped at a maximum win of $4000. Of course, that is still a fantastic amount of money to win. However, we do not like it when online casinos place a maximum win cap on bonuses – especially when you risk your own money to play the games.

For this reason, we would say that the Powerplay Casino welcome bonus is well-suited for those playing at lower stakes. However, if you frequently play at $10 or $20 spins, you may want to consider whether a $4000 maximum win is something you are comfortable with.

No-Deposit & Free Spins Offers

Powerplay Casino does not currently run any no-deposit promotions. However, there is one bonus we want to talk about: Free Spins Tuesday. Every Tuesday, all players at Powerplay Casino can claim up to 100 free spins. All you need to do is stake $20 or more on video slots for five days in a row.

You will receive 20 free spins for each consecutive day that you wager $20 or more. For example, if you wagered $20 or more for three consecutive days, you would be awarded 60 free spins. If you play for five consecutive days, you will be awarded 100 free spins.

It’s really easy to take advantage of this promotion. You do not need to opt-in, and you need to play the slot machines as you would typically do. The free spins will be added to your account on Tuesday at noon. The free spins value is $0.10 per spin, and the maximum amount you can win is $100.

You should also be aware that the free spins expire 24 hours after being added to your account. If you have any problems with your free spins, you should immediately contact the customer support team.

VIP and Loyalty Programs

Powerplay Casino runs a dedicated and exclusive VIP service. The VIP program at the online casino operates on an invite-only basis. You will be contacted by a casino’s VIP team member if and when you are eligible to join.

VIP players enjoy several benefits, including access to a personal VIP customer support manager, a VIP first deposit bonus, regular match bonuses, free bets, and even invitations to VIP sporting events. Powerplay Casino also runs regular VIP giveaways, and this gives you the chance to win things like iPads, expensive whiskeys, and other fancy things.

We like the fact that VIP players are awarded at Powerplay Casino. However, we would like to see some form of loyalty program for everyone else. Generally, VIP programs like this are reserved for high rollers, which means most players won’t ever reach VIP status.

Sign up screenshots

Powerplay Registration Form Step 2 Desktop Device View
Powerplay Registration Form Step 1 Desktop Device View

BANKING AND PAYMENT METHODS

Powerplay Casino offers a vast number of different payment methods. However, they state that to find out what banking options are available in your country, you need to log in to your account and visit the “deposit” page.

While writing this casino review, we looked at some of the most common payment methods Powerplay Casino offers. They accept all major credit and debit cards, including Visa, MasterCard, and Maestro. Players can also deposit using popular EWallets, including Neteller, Skrill, and ecoPayz.

Canadian players can make deposits and withdrawals using Interac and, where applicable, MuchBetter. We were also happy to see that Powerplay Casino now allows you to make deposits and withdrawals using crypto.

They currently accept four cryptocurrencies; Bitcoin, Litecoin, Ethereum, and XRP. This is hugely beneficial for players as you can benefit from instant, fee-free deposits. One of the reasons we like crypto so much is that it also allows you to gamble with an added degree of privacy.

Powerplay Casino’s minimum deposit for most banking options is just $10. Please note that some payment methods may incur a higher minimum deposit amount. All deposits are credited to your online casino account immediately. The site does not charge any fees for you to make deposits, although your bank or payment provider may.

Withdrawal Speed

Regardless of which withdrawal method you choose, the minimum withdrawal at Powerplay Casino is $10. Before a withdrawal can be processed, you must ensure any wagering requirements have been completed. You may also be required to verify your identity before making a withdrawal.

Powerplay Casino requires you to withdraw to the same deposit method you used. However, if you deposited using a credit card, you will be allowed to choose a different payment method for your withdrawal. This is because some credit card providers are not able to process withdrawals.

Powerplay Casino claims to be quite fast when it comes to withdrawals. Provided your account is verified, the average processing time is less than four hours – during working hours. The finance team works between 8 AM to 5 PM EST and 12 PM to 4 PM EST at weekends.

If you are making your first withdrawal, cashing out a substantial amount of money, or making what the casino calls a “suspicious request,” your withdrawal may take longer to process.

The withdrawal limits at Powerplay Casino are very generous, and few players ever encounter any problems. The maximum withdrawal is $10,000 per transaction. You are limited to two withdrawals, up to $20,000 in 24 hours.

Unfortunately, not all withdrawals are free of charge. Your first withdrawal is free, and any subsequent withdrawals over $100 are also free. However, subsequent withdrawals under $100 are subject to a 3% processing fee.

Responsible gaming

Powerplay Casino offers a variety of responsible gambling tools to help you stay in control. You can set up a deposit limit to help control the money you spend. A deposit limit allows you to set a cap on the amount of money you can deposit into your online casino account. Once you have reached this limit, you will need to wait at least 24 hours before depositing more money.

You can also set up reality checks, which remind you how long you have been logged into your account. If you wish to take a break from gambling, Powerplay Casino lets you enter a short time-out. This simply closes your account for between 24 hours and six weeks.

If you want to stop gambling altogether, you can also self-exclude from Powerplay Casino. This permanently blocks access to your online casino account, and this action is non-reversible. All responsible gambling tools are self-managed, although you are welcome to reach out to the customer support team if you have any questions.

Customer support

Power Play Casino has a customer support team working 24 hours a day, seven days a week, like the best online casinos. This means you can reach someone at the online casino regardless of the time you’re playing. Whether you have questions about deposit bonuses, want to know how to play live casino games or slot games – or simply run into problems – the customer support team is always happy to help.

The easiest way to contact the online casino is to use the live chat facility. This is an online chat service that works in real-time. It lets you speak with a member of Power Play Casino directly from your internet browser window. Replies are near-instant, so you don’t have to wait long for a reply.

Alternatively, Powerplay online casino also offers customer support via phone and email. However, they state that live chat is the recommended method of getting in touch. We agree; live chat is straightforward to use and fast. You rarely need to wait more than a minute to be connected.

KYC

Powerplay Casino states that verification checks are a standard part of the withdrawal process. When you make a withdrawal for the first time, the online casino will check to ensure your account is set up with the correct information and that you are registering from a country that they are permitted to operate in. Before your withdrawal request is processed, you must complete the verification process.

To pass the verification check, you will need to upload a valid photo ID and proof of address, not older than three months. When prompted, you will need to take a selfie. If you do not have a camera on your desktop device, you may switch to a mobile device.

Thankfully, the verification checks at Powerplay Casino are completed almost immediately. Once your account is successfully verified, you will be able to submit a withdrawal request. However, if there are any problems with your verification check, or if Powerplay Casino wants any additional information from you, they may ask you to undergo an additional “Know Your Customer” check.

Website Experience and Features

We have mixed feelings about the Powerplay Casino website. On the one hand, the main navigation menu on the left-hand side of the screen feels too big. There are so many options and buttons to press that it can take a while to find where you want to go.

On the other hand, something about the website’s simplicity seems to work. The design is not overly modern, and the casino isn’t overly user-friendly – but everything seems to come together quite nicely.

We like the big sign-up and log-in buttons in the top right-hand corner of the screen. Creating an account at Powerplay Casino takes no more than a few minutes, and once you have verified your email address and/or phone number, you can begin playing immediately.

We also really like how the main casino games page is laid out. It is straightforward to filter the different games available, and this means you don’t waste precious time trying to find the games you’re looking for.

We did not run into any problems with loading speeds, and aside from a few un-clickable links in the footer, the website appears to work as it should.

Powerplay Casino does not currently offer a downloadable mobile casino app. However, the casino is mobile-friendly so you can play at the site from any mobile device. Simply navigate to Powerplay Casino from any mobile Internet browser. You will be automatically redirected to the mobile-friendly website, where you can log in to your account or sign up if you’re a new player.

Brand games

Providers

Playtech primarily powers Powerplay Casino. However, you will find games from other software providers, including Microgaming, Evolution Gaming, Realistic Gaming, Lightning Box Games, Golden Rock Studios, Pragmatic Play, and Nektan.

The variety of games on offer is impressive, and you will find hundreds of different games. In the following sections, we will be looking at some of the different game categories you will find.

Slots

Online slots are a focal point for most online casinos. With hundreds of game developers constantly coming up with innovative, unusual creations, there has never been so much choice in the world of online video slots.

If you are looking to play slot machines at Powerplay Casino, you will be pleased to learn there are many games. One of our favorite new releases – 8 Tigers Gold Megaways – is available, and we love everything about this game.

As the name suggests, 8 Tigers Gold Megaways utilizes the Megaways mechanic from Big Time Gaming. However, it is much more volatile than anything we are used to seeing, and there is some insane win-potential in the free spin bonus round. Before the bonus begins, you must pick a random multiplier and several free spins.

During the free spins, each time you form a win, the multiplier will increase by up to 25X. This multiplier then locks in place for the remainder of the bonus. Once you finish the bonus, you are then given a chance to gamble the winnings for more free spins. If you gamble – and win – the multiplier that was present during the bonus carries over. The game offers some insane win potential, and it is capable of paying tens of thousands of times your stake.

Some of the other online slots that appear at the top of the main casino games page include Extra Juicy Megaways, Jokers Jules, Power of Thor Megaways, Book of Fallen, Dance with the Devil, Gold Party, Christmas Big Bass Bonanza, Mustang Gold, Chili Heat, and Sweet Bonanza.

Live Dealer Games

Live casino games at Powerplay Casino are accessed by clicking the “live casino” option on the main game navigation menu. The live casino is powered entirely by Playtech, which is strange because the casino does list Evolution Gaming in the footer section of their website.

Nonetheless, Playtech has developed a very high high-quality live casino product. You will find yourself able to play more than 100 different live casino games, and there are several variations of Roulette, Blackjack, Party games, and Baccarat.

Like Evolution Gaming, Playtech has also developed some live game show games. These haven’t quite enjoyed the levels of success Evolution Gaming’s hits like Crazy Time and Monopoly Live have, but a couple of titles stand out.

Buffalo Blitz is probably the most unique, and this is, to our knowledge, the first live video slot game. All players playing along will be playing on the same spin of each game. If a bonus feature lands, all players currently playing the game will enter that bonus feature.

Spin-a-Win is Playtech’s answer to Dreamcatcher. It works almost identically, and the wheel contains several numerical segments and some special multipliers.

Many of the live dealer games at Powerplay Casino feature betting limits as low as $0.50. This means you don’t have to be a high roller to enjoy the action. New live dealer games are added frequently. Check the live casino each week to see what’s new!

Table Games

No online casino would be complete without casino table games, and Powerplay Casino offers a small yet sufficient number of titles. You will find yourself able to play a few variations of Roulette and Blackjack, and there are also some poker card games for you to enjoy.

Unfortunately, we did not find any video poker machines at Powerplay Casino. This is a shame, as the site covers casino games relatively well aside from this. However, there are several instant win games for you to choose from and some novelty games. You can find all of these from the main “table games” section on the navigation menu.

Progressive jackpots

When you are inside the main game lobby at Powerplay Casino, you will notice a “jackpot” tab on the main game navigation menu. Clicking this will bring up all of the different progressive jackpot games available at the site. They offer mostly Playtech and Microgaming progressives.

While there are tons of progressive jackpot games to choose from, it goes without saying that Mega Moolah is the most well-known and popular jackpot game available. Mega Moolah holds the world record for the biggest online slot win, worth $23 million.

Some of the other progressive jackpot games you can play at Powerplay Casino include Buffalo Blitz Megaways, Age of the Gods: Maze Keeper, African Legends, Juicy Joker Mega Moolah, the Queen’s Curse: Empire Treasures, Age of the Gods: King of Olympus, Vikings: Empire Treasures, Anaconda Wild, Flaming Bars, Wild Crusade, Immortal Romance Mega Moolah, and Pride of Persia: Empire Treasures.

Some of the jackpot games display the current jackpot amount when you hover over them; this appears only to be the case with Microgaming’s games.

For some reason, Playtech’s games don’t display the jackpot amount from the main game lobby. This means you need to manually open up the game to see how much they are worth. At the time of writing, the biggest progressive jackpot available at Powerplay Casino is the Mega Moolah series of games. The jackpot is currently worth C$10,610,230.

About the Team and History

Powerplay Casino was launched in 2018. The online gambling website is owned and operated by Deck Entertainment N.V. The company is registered in Cyprus, and the casino is licensed in Curaçao.

While this review has focused entirely on their online casino, Powerplay also offers a decent sportsbook. This offers many sports betting markets and several virtual markets.

Unfortunately, Powerplay Casino is yet to leave a lasting impression on the industry. Despite almost four years of experience under their belts, they are yet to break through. However, it does look like this may slowly be beginning to change. The fact that they have started to accept cryptocurrencies is a positive sign, and with a few tweaks, we think the casino would be a pretty solid place to play.

Of course, one of our only concerns would be the Curaçao license. If Powerplay Casino could get an online gambling license from the MGA or the UKGC, this would be a massive step in the right direction. We would also like to see them return to the forum in the future.

Complaints and Track Record

So far, Powerplay Casino has only one post in the forums. Ironically, it’s from the online casino themselves. Tim Medley, a member of the Affiliate Team, posted this:

Hi everyone, I am the Affiliate Manager for PowerPlay.com. I just wanted to take the time to say hello! PowerPlay is a new sports betting and casino operator in the market, catering to players from:

Canada, Finland, Denmark, Germany, The Caribbean: Jamaica, Barbados, Trinidad and Tobago, Bahamas, Dominican Republic, St. Lucia, Aruba, Saint. Vincent and the Grenadines, Grenada, Mexico, Brazil, Colombia, Costa Rica, Nicaragua, Panama, Belize, Honduras, El Salvador, Guatemala, and Zimbabwe.

Here to assist with any questions, issues, or concerns regarding PowerPlay. Have a great day!”

Unfortunately, this was posted back in 2019. His account now shows as “dormant,” so he hasn’t logged in for a long time. If Powerplay Casino wants to become an Accredited Casino, they need an active rep in the forums.

Casino Facts

Founded2018
Accredited at CasinomeisterNope
JurisdictionsCuraçao Master License 5536/JAZ
Casino representativeAffiliate Manager
Affiliate programPowerPlay Affiliates
Is this casino certified at CasinomeisterNo
Payout time0-5 hrs
Reverse timeNo Reverse Time
Payout limits€/$100,000 in any 7-day period
Weekend payoutsNo
Locks withdrawalsNo
English, French, German, Portuguese, Spanish
EcoPayz, Interac e-Transfer, Interac Online, Maestro, MasterCard, Neteller, Skrill, Vanilla, Visa
EcoPayz, Interac e-Transfer, Interac Online, MasterCard, Neteller, Skrill, Vanilla, Visa
Jelena Isakov
ConnectConnectConnect

Jelena Isakov is the accounts manager at Casinomeister, and our main representative at iGaming conferences and other professional gatherings. She enjoys being the “good cop” at Casinomeister.

She has a law degree, but lost interest in this when she fell in love with iGaming. This love affair has lasted now for about eight years.

Jelena may just live in Belgrade, Serbia, but she strives to discover as many new places as possible around the world. She is passionate about music and dance. Her favorite bands are Suede, Duran Duran, Tame Impala, The Cure, Vaya con Dios, Royksopp, loads more…

She also enjoys movies – her favorite is “GIA”, but she also recommends – “The others”, “In Bruges”, “Only lovers left alive”, “Prisoners”, “Gone Girl”, “Vicky, Christina, Barcelona”. Favorite directors: Woody Allen, David Fincher and Jim Jarmusch.

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