FortuneJack Review

One of the largest Bitcoin casinos!

Written By: Casinomeister
Dec 11, 2023
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Casinomeister's Verdict

If you are into Bitcoin casinos – Fortunejack could be for you. So far, they have not generated many complaints – and hopefully it will stay this way. One major caveat is that they are under a weak licensing jurisdiction. There is not much going on in Curaçao when it comes to compliance and due diligence. But if this doesn’t rain on your parade, then have at it.

In this FortuneJack Casino review, we’re going to be giving you an in-depth look at what FortuneJack Casino has to offer – and why it’s become one of the world’s leading Bitcoin casinos.

They're Huge!

8 Our Rating
8.8 Player Rating
FortuneJack.com
2014
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Amatic Industries, Endorphina Software, Microgaming, GameArt, Evolution Gaming, Playson, Pragmatic Play, XPRO, Booming Games, XPG Gaming...

From the desk of Max Drayman

Insofar as player complaints are concerned there is good news and bad news when it comes to FortuneJack. The good news is that there aren’t many complaints: in the past three years for example there have been three formal — Player Arbitration aka PAB — issues and about as many complaint posts on the forums.

The bad news is that the player cases we have taken to the casino were not dealt with in a professional manner: lame accusations of multiple accounts seems to be their favourite excuse for taking action against their players but believable evidence is never forthcoming. In one case they gave us a screenshot of two user names with no further data whatsoever, it looked like a beginners practice exercise in Microsoft Paint! In another more serious case they claimed that a player had multiple accounts but the only evidence they offered was that the players in question had supposedly both come from the same IP. IP evidence is insufficiently weak at the best of times but one coming two and half years after the other — as was the case here — is a joke! In both cases the casino ignored our requests for additional supporting evidence.

So the bottom line is that you’re not likely to have need to complain about FortuneJack but if you do buckle up!: it isn’t going to be fun and you’ll likely be accused of things the casino will never bother to prove.

First Impression

FortuneJack is exclusively a crypto casino – which seems to be a trend at the moment. They are owned by the Nexus Group, established in 2014, and are licensed in the sunny island of Curaçao by AntillePhone N.V.

FortuneJack has several signature in-house games, from Dice with its famously low house edge to BlackJack, Fortune Wheel, Keno, Bingo, and Fortune Slot, all exclusive to their lobby.

Their withdrawal times are nearly instantaneous – and there are no withdrawal limits, which is where they have an advantage over much of their competition.

Let’s kick off this FortuneJack Casino review with a look at the main welcome bonus – and how you can claim up to 250 free spins when joining!

Pros

  • Takes Bitcoin

  • Fast cashouts - near instantaneous

  • Nice array of games.

  • No withdrawal limits

  • Weekend payment processing

Cons

  • Not Accredited

  • Weak licensing jurisdiction

  • No UK, no US, no AUS

BONUSES AND PROMOTIONS

Like all online casinos, FortuneJack Casino offers a range of deposit bonus offers and promotions, and, as part of writing this FortuneJack review, we wanted to look at both the main deposit bonus and ongoing promos – and how they stack up against other online casino sites.

Welcome Offer

The main welcome bonus offered at the online casino is available to all new players, and it allows you to claim a 110% matched deposit bonus up to 1.5 BTC on your first deposit. Alongside, you’ll also get 250 free spins to be used on selected video slots at the online casino.

Please note that when playing with the welcome bonus, certain terms and conditions apply – as you’d find at other online casinos. For example, when playing with deposit bonus funds, there are max bet rules, minimum deposit limits, and you also need to complete the wagering requirements – 40X – within 14 days.

You can read the full terms and conditions of the deposit bonus from the ‘terms’ page at FortuneJack Casino. We should also point out that the 250 free spins are given out in batches of 25 each day; they also need to be used on certain casino games.

No-Deposit & Free Spins Offers

Like we’ve seen with many Bitcoin casinos, FortuneJack Casino also offers a no-deposit welcome bonus to new players. Simply create an account with the online casino, verify your email, and you’ll receive 25 free spins! This isn’t a deposit bonus, so you don’t need to make a deposit in order to claim it. However, the no-deposit bonus has wagering requirements of 40X, and the max cashout is 50 mBTC.

VIP and Loyalty Programs

At FortuneJack Casino, they take care of their regular players – something you don’t always see with conventional fiat online casino sites – and they offer a wide variety of promotions and bonuses to regular players. Along with daily promotions, there’s a VIP/Loyalty scheme in place, and this is composed of 6 different tiers.

The perks of being a VIP at FortuneJack Casino include deposit bonuses, access to exclusive casino table games, faster deposits and withdrawals and special access to games from mobile devices – and you’ll climb the ranks the more you play games at FortuneJack Casino.

The loyalty program is something all players are entered into automatically. You don’t need to opt into the loyalty program, and wagers, whether it’s in the regular Bitcoin casino, the live casino, or in the sportsbook, count towards your loyalty points.

Banking & Payment Methods

While writing this FortuneJack review we noticed the Bitcoin casino is… well, just that; a crypto casino. They don’t offer any fiat currencies, and the only payment methods you’ll be able to use at this online casino – run by Nexus Group Enterprises – are cryptos.

Currently, the cryptos you can use at FortuneJack Casino include Bitcoin, Litecoin, Dogecoin, Ethereum, Zcash, Tron, Dash, Bitcoin Cash, and Monero. Other payment methods may become available in the future, but for now, those are the only cryptos accepted at FortuneJack Casino.

Processing times for deposits is near-instant; you may just need for your deposit to show one confirmation on the Blockchain before it appears within your account. There are no limits (although minimum deposit limits do apply, and change depending on which crypto you use).

Withdrawal Speed

For withdrawals, FortuneJack Casino allows you to cash out using all of the cryptos we just mentioned. Like most leading crypto casinos, FortuneJack Casino usually processes withdrawals immediately, with no waiting time.

Please note; there is a minimum withdrawal limit in place of 0.002 BTC, but there is no limit on the max withdrawal you can make. Clearly, the instant withdrawals are a massive advantage, both for the online casino and the player –  with a lot of competitors taking sometimes a number of days for withdrawals to process, you can see how the online casino has found a niche.

Responsible Gaming

Our review shows the FortuneJack is concerned with its players’ safety when it comes to responsible gaming. Unfortunately, you can’t set deposit limits (due to how cryptocurrency deposits work) but you can opt to take a time-out or opt into self-exclusion.

If you need a “cooling down” time, you need to request it through the customer support team. It will immediately go into effect, locking you out of your account and stopping you from depositing or logging in. Users will receive an automated notification that their account is inactive until the time has expired.

If you want to choose to totally avoid gambling, the platform even has a self-exclusion feature that allows you to permanently block your account. This is a non-reversible action, so you should make sure it’s only used when you’re absolutely sure that you wish to take a long-term break from online gambling.

In the future, we’d like to see FortuneJack implementing self-managed responsible gambling tools, as we don’t like the fact that you need to contact the site’s customer support team in order to implement these responsible gambling measures.

Customer Support

The customer support team at FortuneJack works around the clock, 24 hours a day, 7 days a week, so you can get in touch with them anytime you need help.

The easiest way of reaching the team is using live chat; the live chat facility connects you with an operator within seconds, and you’ll then be able to chat through your problem or quest in real-time with a trained operator.

If you prefer, FortuneJack also offers email support – although responses can take up to 24 hours, so live chat is your best bet if your query is urgent.

KYC

Whether you need to undergo a KYC check at FortuneJack depends on how much you’re betting and where you’re from. Here’s what a player from our forum had to say;

“I have been playing with Fortune Jack casino for many years now and rate them highly – many crypto currencies accepted for deposits and withdrawals – no KYC is required just a verified email and phone number – withdrawals are normally instant if not instant within 2 to 4 hours.”

This seems to be the case with most crypto casinos – so just make sure you enter the correct information when signing up.

Website Experience and Features

Desktop and Mobile Gaming

One of the first things that we did when putting this casino review together, was creating an account on the site. Some casinos make it quite a lengthy process, but that was not the case here and we were able to create an account, verify our email, and make a deposit within three minutes.

The website itself is easy-to-use and easy to navigate, and we really like the fact that the game filter options allow you to sort through all of the different software providers, themes, and game types.

There is no dedicated mobile app available, but the casino is fully mobile optimised and this allows you to enjoy all of your favourite games from your mobile devices. To access the mobile casino, you simply need to open your mobile device’s Internet browser and head directly to the casino.

You will then be automatically redirected to the mobile friendly version of the site where you can login or create an account. There are hundreds if not thousands of games on offer within the mobile casino, and, like the desktop version of the site, we found it very fast and easy-to-use.

Provably Fair Games

The casino also offers provably fair games – and here’s what provably.com has to say about them – and how they work:

“Provably fair is an algorithm that lets the players take part in the randomization of events on a string of a game, like for example shuffling a deck of cards or deciding the next draw on the roulette wheel. With the shuffling of a deck of cards, you get to provide some directions, so to speak, on how the cards are being shuffled. A traditional online casino uses RNG or random number generators for these tasks, but these are unverifiable by players.

The provably fair algorithm allows you to verify the randomness of the numbers that have been chosen for a session of gambling. The random number gets to be used and therefore decides the outcome of a certain pattern of hands at poker for example. Because the entire process is verifiable, you will always get a 100% fair and correct distribution of cards. You can even virtually cut the deck before the dealing begins, just like in a brick-and-mortar casino.”

FortuneJack boasts a decent range of these games, including Dice – all of which are guaranteed to be completely random and fair!

Brand games

Providers

Fortunejack’s gaming portfolio includes sports, live games via Betgames TV, XPRO gaming, Evolution gaming.

There are over 2,500 games from various software providers: Ainsworth, Amatic Industries, Authentic Gaming, BetGames TV, Betsoft Gaming, BGAMING, BG, ELK Studios, Endorphina, Evolution Gaming, EvoPlay, Ezugi, GameART, Gamevy, Habanero, iSoftBet, NetEnt, Oryx Gaming, Play’n GO, Playson, Pragmatic Play, Proprietary, Microgaming, Quickspin, SoftSwiss, Sportradar, Tom Horn, XPG, and Yggdrasil.

All games at FortuneJack Casino are available to play in instant play mode, so you don’t need to download or install any software/plugins to get started.

Slots

FortuneJack Casino offers a fantastic selection of games, and you’ll find that slot games are, by far, the biggest offering at the casino. There’s more than 2,000 of these slots to choose from, and most can be played using funds from the first deposit bonus and other casino bonuses available at the online gambling website.

Break da Bank Again is a video slot from Microgaming that was first released in 2008. While it definitely lacks the high-definition graphics we’re used to seeing in video slots released today, the game’s still one of the game developer’s most played titles – and that’s largely thanks to the insane win-potential, as you can win up to 37,575 times your bet on every spin! During the base game, wilds multiply any wins by 5X, while wins formed with wild symbols during the Free Spins bonus round are multiplied by a whopping 25X!

Another popular video slot at the casino is from Pragmatic Play –  The Dog House – and, during the bonus round, wild symbols become sticky on the middle three reels, with a multiplier of up to 3X attached!

It’s easy and quick to filter/sort through all of the games at FortuneJack Casino, and you can even filter them down by provider! The game selection truly is impressive.

Live Casino Games

We were pretty happy whilst analyzing FortuneJack Casino to find that the online gambling operator has opted to use Evolution Gaming’s software to power and run its live dealer casino. If you’re unfamiliar with who Evolution Gaming are, they are the undisputed market leader in the live casino industry and their games are built to an exceptionally high quality.

You can access the live casino by simply hitting the button at the top of the page on the main navigation menu that says live casino, and you will then be taken into the live gaming lobby.

There are tons of different live casino games for you to try out, including conventional classics like Roulette, Blackjack, and Baccarat, along with some more unusual types of games including Crazy Time, Dragon Tiger, Deal or No Deal Live and Dream Catcher.

Evolution Gaming’s live casino software is also fully mobile optimized. This means that you will find yourself able to play all of their live games from your mobile phone or tablet without having to worry about lag, freezing, or game errors.

Alongside Evolution’s live dealer games, FortuneJack Casino also offers live gaming from XPG and Ezugi – although the quality of these live dealer games generally isn’t as good as Evolution’s.

Table Games and Video Poker

Whether you’re looking to play more exotic casino games like Sic Bo, Caribbean Stud Poker or Casino hold’em, you’ll find a huge variety at FortuneJack Casino, and they offer tons of games. Live gaming and slots isn’t the only area they excel in, and the game selection, when it comes to casino table games, is very impressive.

Of course, you have your classic real money casino table games like Roulette and Blackjack, but the site also offers Video Poker, Instant Win games and provably fair games – something we’ll be talking about a bit later.

Progressive Jackpots

FortuneJack Casino offers tons of progressive jackpots, with jackpots ranging from a few thousand dollars to tens of millions of dollars! These games come from a number of game developers, but it’s Microgaming who take the center stage, with games like Mega Moolah and Mega Moolah ISIS offering players the chance to win life-changing amounts of money.

Please note, when playing at FortuneJack Casino, deposit bonuses – i.e. the first deposit bonus – cannot usually be played on progressive jackpot games. Some of their casino bonuses can, but you should check beforehand.

About the Team and History

FortuneJack was launched back in 2014, and it’s owned and operated by the Nexus Group Enterprises Casinos group. The owners behind the team are pretty experienced, with over two decades of experience within the online gambling industry – and, according to what they’ve said – their goal with FortuneJack was to create a platform that brought all of their experience together, while making the experience as enjoyable for players as possible.

Unfortunately, FortuneJack only holds an online gambling license from Curacao. This is a notoriously weak online gambling regulator, and if you do run into problems, and want to request external, third-party help, you’re unlikely to have much recourse.

Thankfully, FortuneJack has proven pretty reputable and there are rarely any serious reports of the casino acting unethically. However, as with any Bitcoin casino – and any online casino in general – always do your own due diligence before joining, and ensure you’re adhering to all of the terms and conditions of the site.

Complaints and Track Record

Here’s what a few of our forum members has to say about Fortune Jack:

“I have been playing at this casino and they have really good games for Australians, however it has the usual where about half the games do not load because of our location.

I went to use my free spins & none of the offered games work in Australia so I asked for a substitute and was told to use a vpn!!! I asked if that voids any winnings if I win a jackpot etc (I am sure it would)

This was the chat and it seems dodgy, also the games just seem very lean compared to most other casinos (only put a couple hundred through) but compared to Joefortune, Mucho Vegas, King Billy etc, it seemed like I went through 50 spins to get even a small win and the wins were always way less than anticipated. Shame because the games are awesome compared to the crap we have to choose from.

That being said, they appear to have near instant payout and no complaints so going on that then I would have no issue using a VPN.”

“I tried Fortunejack, decent bonus, proprietary software (which was buggy to say the least), and stunk slots. I got the feeling everyone there played a dice game which I wasn’t familiar with but was very popular. They did pay out like clockwork though. Customer service was ok, too slow to respond for my standards but they usually got back to me.”

Generally, FortuneJack has a solid reputation, and they appear to treat players fairly and do things the right way.

Casino Facts

Founded2014
AccreditedNo
JurisdictionsCuraçao Master License 8048/JAZ (Antillephone N.V)
Casino representativeRepresentative for Fortune Jack Casino
Affiliate programFortuneJackPartners
Is this casino certified at CasinomeisterNo
Payout Time0-5 hrs
Reverse TimeN/A
Payout LimitsNone
Weekend PayoutsYes
Locks WithdrawalsNo
English
BTC, DASH, Dogecoin, ETH, LTC, MONERO, XDG
BTC, DASH, Dogecoin, ETH, LTC, MONERO, XDG
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com

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