Café Casino Review

Partner casino of Ignition, Bovada, and Bodog

By Jelena Isakov, Last updated Nov 27, 2023

Casinomeister's Verdict

Cafe Casino is a sister site to Slots.LV, Bovada, Bodog, and Ignition Casino. It was launched in 2016, and the site offers a selection of RTG games. You’ll find video slots, casino table games, specialty games, video poker games, jackpot games, and live dealer games. They have an OK reputation, but have generated numerous complaints both here at Casinomeister, and at other casino review websites.

In this Cafe Casino review, we will walk you through what you can expect when playing at the casino for yourself. While Cafe Casino is part of a pretty solid group, they’re in the grey zone here at Casinomeister. Our overall rating of them is 6.5, which is a little on the low side. Find out why right here in this Cafe Casino review.   ​​

6.5 Our Rating
6.7 Player Rating
cafecasino.lv
2016
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Software & Games
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Kahnawake
RealTime Gaming (RTG), Rival...

First Impression

Upon opening Cafe Casino, we were impressed with the online casino’s look, feel, and design. It’s modern, sleek, and mobile-optimized. Despite being an RTG-powered online casino, Cafe Casino has a modern feel. We like the handy navigation menu at the top of the page. This navigation menu allows you to work your way around the casino quickly.

Unfortunately, one of the biggest issues we have with Realtime Gaming (RTG) casinos, in general, is that they’re dated, not user-friendly, and clunky. When we were writing this Cafe Casino review we were happy to see that the online gambling site is entirely different from what we’re used to – and this is a positive start in our opinion.

In terms of the casino games on offer, Cafe Casino has a small yet sufficient selection. You will find various video slots, casino table games, live dealer games, video poker games, progressive jackpots, and specialty games. All of the casino games at Cafe Casino can be played in instant-play mode, as they’re all designed using HTML5. In addition to Realtime Gaming (RTG), the casino offers games from other providers like Rival Gaming and Bovada Gaming.

Cafe Casino markets itself primarily as a Bitcoin casino. You can make deposits and withdrawals at the online casino using Bitcoin. However, they also accept other payment methods, including debit and credit cards. Withdrawals can, where applicable, be made by check. However, their withdrawal limits generally suck – and they also limit you on the number of withdrawals you can make every week!

We’ll be taking a look at the different payment methods later on in this Cafe Casino review. Firstly, let’s look at the bonuses and promotions on offer.

Pros

  • Accepts Cryptocurrencies

  • Generous welcome bonus

  • Play casino games from your mobile devices

  • Solid operator

Cons

  • Low cashout limits

  • They limit how many withdrawals players can make

  • High wagering requirements

  • Few ongoing bonuses and promotions

  • Weak licensing jurisdiction

BONUSES AND PROMOTIONS

One significant benefit for players new to Cafe Casino is the generous selection of bonuses and ongoing promotions available. New customers can take advantage of a decent welcome bonus offer, and as existing members continue to play, they’ll enjoy a decent selection of offers.

Cafe Casino frequently offers reload bonuses, free chip giveaways, free spins,  and loyalty rewards to keep customers playing – and loyal. The following section of this casino review will look at the site’s main deposit bonus and other bonuses and promotions.

Welcome Offer

Like many Bitcoin casinos, Cafe Casino offers a welcome bonus much more generous than you typically see at fiat-based casinos. New players can claim a 250% matched deposit bonus of up to $3,000 on their first deposit. You must use the bonus code “CCVIP” when depositing the bonus funds to be credited to your account.

If you make your first Bitcoin deposit, you can claim an even more generous welcome bonus. Again, this is pretty standard at most crypto casinos, and it’s due to the lower overheads they have when compared to “normal” sites. Bitcoin depositors can claim a whopping 350% matched deposit bonus of up to $5,000 using the bonus code “CCBTCVIP.”

To claim the welcome bonus, visit the cashier and enter the code before making your first deposit. Wagering requirements are 40X the combined deposit and bonus amounts, which isn’t too bad considering the bonus size.

However, as with all deposit bonuses, there are some terms and conditions to be aware of. Only slots, specialty games, and some video poker/blackjack games count 100% towards the wagering requirement. If you choose to play casino table games, the maximum contribution towards the wagering requirement is 20% – so it’s a welcome bonus designed to appeal to slot players more than anything.

No-Deposit & Free Spins Offers

In addition to the welcome bonus, Cafe Casino offers new players a free no-deposit bonus of $10. You don’t need to deposit to claim this bonus. Simply use the code CAFE10 in the cashier. This no-deposit bonus comes with a 60X wagering requirement.

VIP and Loyalty Programs

Cafe Casino rewards loyal players through its excellent Cafe Casino Perks program. You’ll earn points each time you wager on slots, table games, video poker, specialty games, and more. Five points are earned per $1 wagered on slots, one point per $1 on tables/video poker, and 15 points per $1 on specialty games.

As you accumulate points, you’ll progress through eight different loyalty levels. Each new level you unlock allows you to claim a higher point redemption rate, making it easier to earn loyalty program points moving forward. For example, at level one, 2,500 points award you a $1 bonus. Once you reach level eight, you only need 1,000 points for a $1 bonus – so you can see how much difference this leveling-up process can make to your overall progress.

Your loyalty program points can be redeemed at any time for bonuses. They do, unfortunately, have wagering requirements attached, but they’re pretty good – just 10X the bonus amount. We feel this is pretty fair and much lower than what we see at many online casinos today.

Bitcoin Rewards Membership Program

Players using Bitcoin or other cryptocurrencies are eligible for Cafe Casino’s exclusive Bitcoin Rewards program. This provides extra bonuses as a way of “thanking” you for using crypto. As the name suggests, other payment methods like Credit and Debit Cards and EWallets do not qualify for this unique membership program.

Once you choose to join the Bitcoin Rewards Membership loyalty program, you can claim a weekly 350% reload bonus of up to $500. This applies to any Bitcoin deposit that’s worth $30 or more. The wagering requirement for the deposit bonus is 35X, which, again, is surprisingly decent for a reload bonus. Plus, if you make a $30+ deposit each week, you will also receive 25 free spins and 15,000 loyalty program points – with no wagering requirement on the free spins!

Being a Bitcoin-exclusive member nets lucrative rewards like enhanced reload bonuses, free spins, and Perk Points. Suppose you were planning on making deposits and withdrawals using Bitcoin anyway. In that case, it’s ideal – and it’s one of the best perks of playing at this real-money online casino, in our opinion.

Sign up screenshots

Cafe Casino Registration Desktop

BANKING AND PAYMENT METHODS

Cafe Casino offers a fantastic selection of payment methods, and while they do advertise themselves as being primarily a crypto-focused website, they also accept several fiat-based payment methods. You can make deposits using all major cryptocurrencies, including Bitcoin, Bitcoin Cash, Litecoin, Ethereum, StableCoin, and Dogecoin. While all crypto deposits are instant, they require at least one blockchain confirmation before funds are credited to your account.

Regarding non-crypto payment methods, the casino also does a good job. You can make deposits from all major debit and credit cards, including Visa, MasterCard, and American Express, and the online casino also allows you to use a small selection of voucher-based payment methods and gift cards. Unfortunately, any deposit made using a credit or debit card is subject to a 15% processing fee. This is high and, in our opinion, clearly indicates that Cafe Casino wants players to use cryptocurrency on their site.

The minimum deposit for all cryptocurrencies is $10, while all fiat-based payment methods have a minimum deposit limit of $20. Honestly, these are relatively fair limits and shouldn’t pose a problem for most players. Any non-crypto deposit is credited to your account immediately, as there are no additional processing times Beyond those imposed by your payment provider.

If you choose to deposit using a cryptocurrency, you will also be pleased to learn that Cafe Casino does not charge a processing fee. The only fee you will pay is the minimal miner’s fee required for your transaction to be processed on the blockchain.

Withdrawal Speed

Regarding withdrawals, Cafe Casino offers most of the same payment methods we just covered in the depositing section. All cryptocurrencies can be used for withdrawals; in our opinion, this is the easiest way of cashing out your winnings. The minimum withdrawal amount for all cryptocurrencies is $10, and, while subject to change, the casino aims to approve all crypto withdrawals within 1 Hour.

Things aren’t quite as good if you prefer to withdraw using a fit-based payment method. For example, withdrawals back to a debit or credit card can take between three and seven working days, and bank transfer withdrawals can take up to 14 days before the money reaches your account. What’s more, the minimum withdrawal amount for a bank transfer withdrawal is $50 -and while this is in line with what we see at most casinos, it’s still relatively high, so it’s something to be aware of.

Unfortunately, if you withdraw using a fiat-based payment method, there is a mandatory 72 half an hour pending. This means you can’t receive your funds before this time, and this is why we think Cafe Casino is good, pretty much only for crypto players.

Withdrawal Limits

When it comes to withdrawal limits, Cafe Casino doesn’t have the best withdrawal limits in the world, as we briefly touched on in the previous section. If you request a withdrawal via the “Check by Courier” withdrawal method, the minimum withdrawal is $50, with a limit of $2,000 for new players and $2,500 for VIP members. Even with cryptocurrencies like Bitcoin and Litecoin, players are limited to $2,500 per transaction, although this limit increases slightly for VIPS – albeit only to $3,000.

Another critical thing to know about Cafe Casino is that they only allow one withdrawal every seven days. To make matters worse, if you withdraw using a  Bank Wire, you are limited to just one monthly withdrawal! Thankfully, cryptos are exempt from this clause – but even then, you can only request one withdrawal every three days!

Responsible gaming

Unfortunately, Cafe Casino offers minimal responsible gambling features compared to other online casinos. There are no options to set deposit, wager, or loss limits. At first glance, it doesn’t even look like a self-exclusion or time-out function is available!

In the site’s footer, Cafe Casino links to three organizations for responsible gambling – Gamblers Anonymous, the National Council on Problem Gambling, and Gambling Therapy. These offer resources and support for those struggling with compulsive gambling. However, simply linking to external responsible gambling charities and help websites isn’t good enough – and we feel that Cafe Casino let themselves down here.

Almost all online casinos let players set deposit, loss, and wager limits; these responsible gambling tools are invaluable for keeping your gambling in check. While responsible gambling looks terrible, we eventually found information about the self-exclusion scheme at Cafe Casino. However, it’s not self-managed, which we don’t like seeing – especially in 2023.

You must manually contact the customer support team to enter into a self-exclusion agreement. We could not find information about how long self-exclusion periods can be set. However, Cafe Casino states that your account will remain permanently closed if you mention a gambling problem.

In our opinion, Cafe Casino definitely falls short when it comes to responsible gambling tools. The lack of deposit, wager, and loss limits is disappointing, although, unfortunately, not unexpected at many online casinos today. While Cafe Casino does link to problem gambling resources, there are no proactive options built into the platform itself. Players seeking robust responsible gambling controls would likely be better off playing elsewhere.

Customer support

Cafe Casino provides customer support through a detailed help center. The customer support team can be reached via email and live chat. The live chat team is available 24 hours a day, seven days a week, which we expect to see at most online casinos today. However, the help center should be your first port of call if you run into any issues, as it contains pretty explanative articles and FAQs on various topics. If you can’t find the answer you need, you can contact the customer service team for specific help.

If you still require assistance after checking the help center, you can access live chat by clicking “No” on the help articles when asked, “Did you find what you were looking for?” This will display options for email and live chat support. While it’s easy to access when you know how we feel this process could be clearer.

During testing, we experienced a 5-7 minute wait before we were connected or a customer support agent through the live chat portal. The agent was friendly and able to answer questions knowledgeably about bonuses and withdrawals. According to player reviews, emails are usually answered within 48 hours.

KYC

Cafe Casino requires all players to complete an account verification process before withdrawing. This involves submitting a government-issued ID such as a passport or driver’s license and confirming your identity through a third-party provider, where relevant. This is known as a Know Your Customer (KYC) check, and it’s a standard practice at most online casinos today. At Casinomeister, we recommend completing a Know Your Customer (KYC) check upon opening an online gambling account. This will save you time later and ensure no issues with the verification process.

At Cafe Casino, verification is pretty straightforward. To start the verification process, click on your profile icon in the top right corner of the Cafe Casino site. You’ll see a message popup if a Know Your Customer (KYC) check is required; if you don’t, please contact the customer support team to let them know you’d like to verify your account. If you see a “Verify Now” popup, click this button and follow the step-by-step instructions on your screen. You must choose your ID type and upload front and back images. Some players may also be asked to take a “selfie.”

The entire process is straightforward and guided with clear instructions. Cafe Casino states reviewing documents and verifying accounts takes 24-48 hours. Uploading high quality, well-lit ID photos can help speed up the process. Make sure your selfie clearly shows your entire face. Blurry or obscured images may slow down verification.

Some players may be asked to provide part of their Social Security Number or proof of address. This adds an extra layer of security to combat fraud and money laundering. Cafe Casino stresses it takes privacy very seriously and encrypts all personal data.

Once verified, you can request withdrawals without worrying about the security team stalling and asking you to provide additional documentation. Remember you cannot withdraw until your account is fully verified. This is listed on Cafe Casino’s terms and conditions page, although it’s unclear whether this is always followed.

Website Experience and Features

Cafe Casino has a modern, responsive website design that works great on desktop and mobile. The layout is clean and easy to navigate, with the main menu across the top. Pages load quickly, and the color is bright and vibrant – a far cry from what we generally expect to see from a Realtime Gaming (RTG) powered online casino today.

If you’re accessing Cafe Casino from your computer or laptop, you’ll notice the sidebar on the left-hand side of your page. Here, you can find information about the online casino, including info about their latest bonuses and promotions, tournaments, and quick links to reach the customer support team. The main navigation menu is in the center of the screen and showcases featured games, slots, progressive jackpot casino games, a link to the live dealer casino, and direct access to other games.

At the top is a registration button to create an account, along with login and support options—the bottom links to banking, affiliates, responsible gambling resources, and licensing information.

While Cafe Casino does not offer a dedicated mobile casino app, its website is fully mobile-optimized. This allows you to enjoy all of your favorite Realtime Gaming (RTG) games from your mobile device without downloading or installing any software or apps.

You can access it directly on your phone or tablet’s Internet browser, and we found the mobile casino to be fast, easy to use, and easy to navigate. The menu condenses into a drop-down, and many sidebar elements disappear, but core pages like Promotions, Banking, and Help are still easily accessible.

Whether playing on a desktop or mobile, you’ll enjoy smooth performance and quick loading times. We didn’t experience any lag or crashes during testing. All games are instant play – no download required.

Brand games

Providers

There is quite a lot of conflicting information about the casino providers available at Cafe Casino. While the online casino gaming site is primarily powered by Realtime Gaming (RTG),  several other game developers are also available. However, they are geo-restricted, so players in certain countries cannot access other titles. In addition to Realtime Gaming (RTG),  the casino offers limited online slots and table games from Woohoo Games, Bovada Gaming, Revolver Gaming, and Rival Gaming.

The following sections of this review will examine some of the different games we saw when we wrote this.

Slots

If you are a fan of Realtime Gaming (RTG) video slots, you’ll be spoiled for choice, as Cafe Casino offers pretty much the developer’s entire range of online slots. For example, you can play iconic titles like Cash Bandit II – a 5-reel, 25-payline video slot – with an exciting free spin round and a “Vault” feature where you can win up to 90 spins.

Achilles is another popular game you’ll find at the casino, and it is a five-reel, 20-payline ancient Greek-themed slot. It has stacked Wilds on all reels that can trigger up to 50 free spins, and you will also find multipliers, re-triggers, and adjustable paylines, letting you stake as little as one cent per spin!

One of the things we liked about Cafe casino-and something you don’t see at all gambling sites today-is the ability to play all their games in free-play mode. This means you can enjoy trying out all of their video slots and table games even if you have not registered an account or made a deposit. Of course, there are some exceptions to this Dash jackpot online casino games, for example, cannot be played in free-play mode, but for the most part, the majority of their games can be.

Live Dealer Games

When writing this Café Casino review, we were  pleasantly surprised to see that, like all reputable online casinos today, they offer a live dealer Lobby. While you won’t find games from leading software providers like Evolution (previously Evolution Gaming) or Pragmatic Play Live, Café Casino offers a decent selection covering most bases. You can play a wide variety of roulette, Blackjack, Baccarat, and Caribbean stud poker games.

Table Games & Video Poker

Regarding casino table games, by logging onto Cafe Casino, you’ll find multiple versions of blackjack, roulette, baccarat, craps, and more popular games. Available blackjack variants include standard, Super 21, Face Up, Match Play, Perfect Pairs, Pontoon, and European blackjack. Roulette options include American, European, and Zoom. Tri Card Poker, Pai Gow Poker, Red Dog, Vegas Three Card Rummy, Three-Card Poker, and more specialty games are also available.

For video poker, RTG provides over a dozen options at Cafe Casino. You’ll see all the popular games like Jacks or Better, Deuces Wild, Joker Poker, Bonus Poker, Loose Deuces, and Double Bonus. Even multi-hand versions are available, allowing you to play up to 100 hands simultaneously. Limits range from $0.01 to $100 per hand to accommodate players on all budgets.

Progressive jackpots

Regarding progressives, Cafe Casino offers several lucrative RTG jackpot slot games. In our opinion, the most popular is Aztec’s Millions – one of RTG’s oldest progressive jackpots. This five-reel, 25-payline slot has a jackpot that regularly awards over $1 million. In addition to the main jackpot bonus round, there is also a free spins feature, multipliers, and a “Pick Me Bonus.”

Another popular progressive jackpot game we found at Cafe Casino is Megasaur. Megasaur is a dinosaur-themed slot with five reels, 25 paylines, and a prehistoric jungle setting. It offers Wilds, Scatters, Free Spins, and multiplier trail bonuses. The Megasaur jackpot regularly hits over $500k. Betting options range from $0.25 up to $5 per line.

All of the progressive jackpot casino games at Cafe Casino can be found under the dedicated “jackpots” tab. This allows you to browse the range available. However, you should know that some progressive jackpot games are geo-restricted, meaning players from certain countries may be excluded.

About the Team and History

Cafe Casino was launched in 2016 as part of the Bodog Group, which also operates similar online gambling sites like Ignition, Slots.lv, and Bovada. Owned and operated by Lynton Limited, Cafe Casino was created to cater specifically to players in the United States.

As an online casino open to USA players, Cafe Casino differentiates itself by offering games from multiple top providers. Along with expected titles from RealTime Gaming (RTG), you’ll also find slots, tables, and specialty games from Revolver Gaming, Rival Gaming, Bovada Gaming, and Makitone Gaming. This diverse portfolio sets Cafe Casino apart from competitors with single-provider libraries.

Cafe Casino holds a gaming license in Curacao – which isn’t great news but explains the lack of responsible gambling tools. Some sites also report holding a license from the Kahnawake Gaming Commission in Canada. This appears true, although there is more than one version of Cafe Casino, with players redirected to a specific version depending on their country.

While writing this review, we found this clause in the online casino’s terms and conditions: “Currently, Cafe Casino only caters to and accepts players from the United States, except those residing in Delaware, Maryland, Nevada, New Jersey, and New York. If you live in a restricted state and still have a balance in your account, contact Customer Service to arrange for a cryptocurrency withdrawal.”

This is slightly unclear and even more confusing as – to our knowledge – Cafe Casino does not hold any valid online gambling licenses in the USA. It may be a case of them avoiding the stricter states to avoid any problems.

Complaints and Track Record

A quick search on the web shows this online casino doesn’t have the best reputation. Indeed, here at Casinomeister, we have had our fair share of issues with them. For example, in 2019, we posted this warning:

 A player came to us reporting winnings of US$2500, but the casino (cafecasino.lv) ignored their withdrawal requests. We approached the casino and were told they’d only discuss the case with the player. We asked if the player could directly send them a statement of permission for us to discuss the case on their behalf. Their reply:

Per our Company policy, we won’t discuss the matter with anyone but the player, regardless of what the player has requested. At least that was to the point: it’s their company policy not to discuss cases regardless of the player’s wishes. So be it. Be Aware: Cafe Casino withholds player winnings without explanation and refuses to discuss player complaints. Players are advised to go elsewhere.”

While the online casino isn’t all bad, they are unlikely to deny your winnings arbitrarily. However, as with any online casino licensed in Curacao – especially a crypto site like this – we recommend exercising caution before joining and spending your money there.

Casino Facts

Founded2016
Accredited at CasinomeisterNo
JurisdictionsKahnawake
Is this casino certified at CasinomeisterNo
Payout time48 hrs
Reverse time48 hrs
Payout limitsCheck the table with limits, in the review text
Weekend payoutsNo
Locks withdrawalsNo
English
Bitcoin, Credit Card
Bank Wire, Bitcoin, Check by Courier
Jelena Isakov
ConnectConnectConnect

Jelena Isakov is the accounts manager at Casinomeister, and our main representative at iGaming conferences and other professional gatherings. She enjoys being the “good cop” at Casinomeister.

She has a law degree, but lost interest in this when she fell in love with iGaming. This love affair has lasted now for about eight years.

Jelena may just live in Belgrade, Serbia, but she strives to discover as many new places as possible around the world. She is passionate about music and dance. Her favorite bands are Suede, Duran Duran, Tame Impala, The Cure, Vaya con Dios, Royksopp, loads more…

She also enjoys movies – her favorite is “GIA”, but she also recommends – “The others”, “In Bruges”, “Only lovers left alive”, “Prisoners”, “Gone Girl”, “Vicky, Christina, Barcelona”. Favorite directors: Woody Allen, David Fincher and Jim Jarmusch.