A rogue casino that has multiple complaints raised in our forum.
By Casinomeister Mar 15, 2022
BCasino is a Rogue casino here at Casinomeister. While they have since updated their terms and conditions, the reason they became rogue in the first place is that they appear to be connected to Oceanbets, which means we recommend all players avoid this casino.
Read more about why we’re on the fence in our BCasino review below. We also cover what they promise to offer. However, keep in mind it may be impossible to get these payouts.
Their terms and conditions further support their rogue status as they have created some of the same loopholes that we’ve seen used to steal millions from players.
It has a fairly decent-looking website, it’s easy to sign-up and create an account, and they offer a fairly decent variety of games.
Unfortunately, the casino doesn’t come as recommended here at Casinomeister – and don’t let the generous first-time bonus offer and fancy looks trick you into thinking this is a completely reputable online gambling outfit.
Read more about the casino – and why we have issues with them.
Connected to Oceanbets
Sends mean emails
BCasino Bonus and Promotions
Like most online casino sites today, BCasino offers a welcome bonus to new players – and it is split into three parts. Let’s take a look at the main deposit bonus below:
The main welcome bonus is delivered in three parts. On your first deposit, you’ll get a first deposit bonus of 100% up to $500. On your second deposit, you’ll get a 50% matched deposit bonus up to $200, and on your third deposit, you get a 125% matched deposit bonus up to $500.
While playing with bonus money, there are several terms and conditions to be aware of. Wagering requirement restrictions apply – 30X – and the wagering requirement conditions must be completed before any casino bonuses can be withdrawn.
The bonus money cannot be used in the live casino, and the max bet while using bonus funds can be as low as $2, depending on which games you’re playing. If you choose to claim the main welcome bonus, then we highly recommend you read the full terms and conditions.
No-Deposit & Free Spins Offers
While writing this BCasino review, we didn’t find any no-deposit bonuses or free spins promotions. In the past, they had offered a no-deposit bonus where you could claim up to 50 free spins, but it appears as though this 50 free spins offer is no longer available.
VIP and Loyalty Programs
Thankfully, BCasino does run free spins promotions in the form of tournaments and free spins giveaways, and all players are promised to earn points as they play games. The higher you stake on the games, the more points you earn.
These points can then be redeemed at BCasino for prizes and rewards, including bonus chips and free spins.
BANKING AND PAYMENT METHODS
BCasino offers a huge selection of banking options, but don’t let this fool you; this is in no way an indication that the casino is safe or that we recommend you play with them.
Sure, they accept all major credit and debit cards, along with a handful of EWallets like Neteller and Skrill, but this casino is still classified as rogue here at Casinomeister.
The minimum deposit, depending on which of the banking options you choose to use, varies between $10 and $30, and most deposit methods see funds credited to your account immediately.
Withdrawals at the online casino are processed quite a lot slower than what we’re used to seeing within the industry. They also have a 72-hour maximum withdrawal timeframe.
However, we’ve seen numerous reports of withdrawals taking even longer than this, with many players having to undergo lengthy and seemingly unfair KYC checks. Once the casino has processed your withdrawal, it can take up to 5 business days to reach your account, depending on which payment method you have chosen to use.
Like with many other online casinos, there are a range of tips and resources to help with responsible gambling.
Players can use these resources to set deposit limits, and you’ll be prompted to do so when you first create an account with the platform.
Those that wish to take a short break can opt for a ‘cooling-off,’ which is a short-term break lasting 24 hours, 48 hours or 7 days. If you feel like your gaming has gotten out of hand, you can self-exclude your account for up to 5 years, which will completely disable your account.
If you’re uncertain if your gambling is becoming a challenge, a self-assessment questionnaire helps you to reflect about your behaviours and determine if you have gambling issues.
If you believe you have a gambling addiction, BCasino has listed a range of resources that can assist you. Gamblers Anonymous, the National Council on Problem Gambling, GamCare, Helping Hand, and the Gambling Therapy Helpline are all listed on the casino’s website and can be accessed directly.
BCasino, for all of its shortcomings, does offer a fairly decent customer support facility, and arguably the biggest selling point is the fact that it’s open 24 hours a day, 7 days a week.
This means that no matter what time of day or night you’re playing, you’ll be able to get the help and support you need should you run into problems or should you have questions.
If you need to contact the casino’s customer support team, we recommend using the live chat facility.
Live chat allows you to speak with an operator in real-time from your web browser or mobile device, meaning you don’t have to wait around for hours or even days to receive a response, as you would if communicating via email.
That being said, if you’re unable to use live chat – or prefer not to – BCasino does also offer support via email, although responses can take up to 48 hours, especially during weekends and holiday periods.
BCasino is an MGA-licensed online casino, which means they have to adhere to pretty strict rules and regulations, especially when it comes to verifying the identity of their players.
Because of this, you will likely be asked to undergo a Know Your Customer (KYC) check to ensure you are above the age of 18 and not self-excluded at any partner casinos.
If you are requested to complete the KYC check, you need to upload a copy of your passport or driving license along with a utility bill, bank statement or tax return dated within the last three months. Once you provide the required documents, they state that they will either approve or deny them within 48 hours, although in the vast majority of cases, the processing time is much quicker.
Website Experience and Features
Desktop and Mobile Gaming
While the casino’s overall design may not be the most up-to-date we’ve seen before, we were impressed by how well the site operated. It took no time to load new pages, and the vast majority of the games we tried were also easy to load.
We can also acknowledge that all of the games available were created using HTML 5 technology, which means you won’t have to download or install any applications or plug-ins to get started.
A fully functioning mobile casino is now available, allowing you to play your favourite games from your mobile devices such as smartphones and tablets. When we tested the mobile casino, we discovered that the loading times were swift and that it was effortless to manoeuvre through the site, much like the desktop version.
Bear in mind, however, that just because the website itself looks good and loads fast – BCasino is still a rogue casino, and we do NOT recommend playing here.
BCasino has a fairly large selection of casino games – although their offering of casino games is nowhere near as big as what we see at other online casinos.
The casino games are provided by game developers including Ainsworth, Aristocrat, Betdigital, Elk Studios, Evolution Gaming, Extreme Live Gaming, Fugaso, Lightning Box Games, Nektan, NetEnt, NextGen Gaming, Play’n GO and Playson.
All of the casino games render in so-called instant play mode, so you do not need to download or install any software to begin playing.
It’s clear that the most common type of casino games at BCasino is their video slots, and these casino games can be found under the ‘slots’ tab of their website. They offer a huge selection of NetEnt games, including:
Twin Spin was one of NetEnt’s first “big hits,” and it remains one of the company’s most prominent and commercially successful video slots, considering its age. Per spin, between two and five of the reels are “synced,” making the game extremely interesting. This ensures that any synchronized reels would reveal the same symbols. The slot machine already has 243 ways to win, and the majority of the icons are stacked around both reels. There is no bonus round in Twin Spin, but that doesn’t mean there isn’t a lot of money to be won – the diamond symbols can pay out 1,000 times your bet or more!
Although it lacks some of the win-potential seen in many of NetEnt’s more recent video slots, Jack Hammer II is a crowd favourite among many players due to its thrilling bonus round, and there is some respectable win-potential to be found inside the bonus round.
The bonus round is triggered by landing five scatter symbols, and each spin adds one wild symbol to the reels, multiplying wins by 2X. All wins in the base game and the Free Spins bonus round are sticky win spins, which means the reels keep spinning until no more winning symbols are locked in position!
Live Dealer Casino
As you’ve probably already seen, quite a huge part of putting this online casino review together involved looking at the various games the online gambling operator offers.
In terms of live dealer games, they – we feel – knock it out of the park, surprisingly, and that’s because their entire live casino is powered by Evolution Gaming, the world’s leading and most reputable developer of live dealer games.
Some of the less-common live games available include Live Sic Bo, Live Ultimate Texas Hold’em, and Live Side Bet City, so there’s tons of variety on offer, and you can browse through all of the live games easily and quickly by pressing the “Live Casino” tab from the main game navigation menu.
They’ve also recently added Deal or No Deal Live to their game offering, one of the most iconic TV shows in modern history, and while, if you’re not careful, you can end up spending a small fortune, it’s a fantastic game for those wanting to up the volatility and increase their chances of hitting a monster win! It’s quickly become one of the top live dealer games.
Roulette & Blackjack
When it comes to their Roulette and Blackjack offering, BCasino has clearly tried hard to offer as many variations of the game as possible – likely in an attempt to entice new players into joining. For example, along with European Roulette, you will also find American and French variations of the game, along with some more obscure titles such as Double Ball Roulette and Multi-Wheel Roulette.
There are quite a few European Blackjack tables available, all of which have varying betting limits, and there’s also a couple of other Blackjack variations, including Professional Series Blackjack and Double Exposure Blackjack.
Table Games and Video Poker
When it comes to Video Poker, there is a lot to be desired, and we were only able to find a couple of titles whilst writing this review – just the classics here, including Jacks or Better and Deuces Wild.
Their selection of other casino table games is also relatively poor with Casino Hold’em and Caribbean Stud Poker the only ones we were able to find.
Unfortunately, unlike most online casinos, there are no progressive jackpot games. This is fairly strange since virtually all online casinos offer progressive jackpot video slots. So the fact that they don’t offer any is likely going to be a pretty major turn-off for many players.
About the Team and History
BCasino is still a relatively new player in the online gambling world
They used to have an online gambling license in the United Kingdom, but today, they are only licensed by the Malta Gaming Authority.
The site is owned and operated by Green Feather Online Limited – a company we believe to be connected to Oceanbets, a rogue platform themselves.
Complaints and Track Record
BCasino may have previously held a license in the United Kingdom – but they are a dodgy operation.
We were surprised to see that they had rogue terms in their withdrawal terms and conditions. This was in March 2018. We were also surprised that the regulators missed this in the casino’s terms and conditions. This is what it read:
“9. Withdrawal Requests
9.1. You may request a withdrawal from your existing balance in whole or in part provided that all terms and conditions have been met. Before approving your withdrawal request, we will review your gameplay for any irregular playing patterns, and any deviation from these Terms and Conditions, and the terms and conditions of any relevant bonus.
9.2. You may withdraw up to GBP 5,000 of winnings in each thirty (30) day period. The GBP 5,000 of winnings is in addition to your deposit amount during this period. (For example, if you deposited GPB 5,000 in the last 30 days, you will be able to withdraw up to GBP10,000.) We may increase this limit on a case by case basis and through various offers and promotions on our site. This limit applies to all winnings, including Jackpot and Jackpot Progressive winnings. Any requests exceeding this amount will be declined, and the funds returned to your balance. You may then place a new withdrawal request in line with this limit.
9.3. We aim to process all withdrawal requests within three (3) working days from the time that the request was submitted and all requested documentation was received, but may not be held liable should we take longer.”
So, if you would have won a progressive jackpot of, let’s say, GBP 2 million, they would have paid this out in 400 months – which is around 34 years. This is the behaviour of a street corner clip shot joint.
Don’t think for a moment that this has never happened before. Joyland Casino pulled this stunt on a player and took about $2 million from her – and it wasn’t their money, to begin with.
Progressive jackpot funds are from a pooled resource. Read Playtech Progressive Jackpot Scandal.
These terms are an example of a casino operation that lacks scruples and any form of proper business ethics. Either they did this knowingly or they copied it from elsewhere. Either way, someone signed off on these terms.
But since that initial report, they changed their terms and conditions (maybe it was because they were reported to the compliance office of the UKGC). This is what they state now:
“9.4. Progressive Jackpot payouts are exempt from the limits mentioned above. However, they may require an extra fourteen (14) days for processing.”
We’ve also had complaints from players who say that BCasino often takes quite a while to process withdrawals.
|Accredited at Casinomeister||Nope - rogued|
|Is this casino certified at Casinomeister||No|
|Payout time||0-5 hrs|
|Reverse time||No Reverse Time|
|Payout limits||5k per month NOT to include progressive jackpots.|