Bitcoin Games Review
One of the older crypto casinos with tons of games
By Alex Smith Aug 26, 2022
Bitcoin Games Casino – also known as Bitcoin.com Games – is a veteran in the crypto gambling industry, first opening its doors back in 2016. One disadvantage is that they don’t offer a conventional welcome bonus. They are also licensed in Costa Rica which is a major disadvantage.
Wide variety of cryptos accepted
When we set out to review Bitcoin.com Games – a pure Bitcoin casino – we had mixed feelings about what we were going to find. On the one hand, the site has been around for quite a long time, hasn’t generated any notable complaints online, and offers players a huge selection of games and instant withdrawals.
On the other hand, Bitcoin.com Games is located in Costa Rica, doesn’t carry out KYC checks and, strangely, doesn’t offer a welcome bonus or free spins to new players.
However, as we started looking at the casino in detail it soon became apparent that the casino knows exactly what it’s doing, and while we’d like to see them applying for a license from, say, the UKGC or the MGA (or even Curacao), we feel as though the site does a pretty good job in ensuring players are well looked after and taken care of.
Find out all about them here, and why we consider them one of the best Bitcoin casino sites we’ve reviewed recently.
Bonuses and Promotions
To our surprise, Bitcoin.com Games doesn’t actually offer any welcome bonus promotions or bonuses. This is pretty rare for a casino in today’s day and age – and it’s going to be a turn off for many players.
However, it’s fairly easy to see why – and one of the main reasons is due to the provably fair game selection the casino offers. These games can offer RTPs as high as 99% – so it’s basically a very poor financial situation for the casino to offer a deposit bonus with these kinds of games.
What’s more, the crypto gambling industry in general is lined with fraudsters, and when a site like Bitcoin.com Games doesn’t want to carry out KYC checks on players, it’s essentially business suicide to offers welcome bonus offers.
No-Deposit & Free Spins Offers
As you can probably gather, you won’t find any no-deposit bonuses or free spins offers at Bitcoin.com Games. However, regular players are often rewarded, so keep an eye on your email as this is where any promotions will be sent to!
VIP and Loyalty Programs
Bitcoin.com Games may not offer any kind of welcome bonus or deposit bonus, but the site does operate a VIP program that’s more generous than most. Strangely, this program is easy to join, and you simply need to opt-in by clicking the VIP button in the footer area of the website.
As a VIP, you earn points for every real-money wager you place at the casino, and the benefits include a dedicated account manager – who’ll help you out with any questions or problems you have – along with exclusive rewards.
This can include free spins, reload bonuses and more – so once you become a regular player at the casino, you will get rewarded – well. It just takes a bit of time to start seeing these rewards.
Bitcoin Games Casino has two different cash-back welcome offers:
New Player Welcome Offer of 15% cash-back bonus
VIP Player Offer Cashback of up to 25%
BANKING AND PAYMENT METHODS
While, for some reason, Bitcoin.com Games displays a VISA and MasterCard logo in the footer area of their website, from their own FAQ page they currently only accept two payment methods; Bitcoin and Bitcoin Cash.
While it may be a bit of a stretch to call a site accepting just two cryptos the ‘best Bitcoin Casino’, they have done a pretty good job of making their depositing/withdrawing process as simple and straightforward as possible, and it takes just a couple of seconds for funds to reach your account.
Bitcoin.com Games doesn’t charge any fees or commissions on deposits, and you’ll be able to find your depositing wallet address from within your account cashier section.
Many Bitcoin casino sites proclaim to have fast withdrawals – but few claim to offer instant withdrawals. Instant withdrawals is exactly what Bitcoin.com Games offers, however, and they’re incredibly proud to be able to offer it, as it’s something that most Bitcoin casinos just don’t do!
When you make a withdrawal from Bitcoin.com Games, provided your account hasn’t been flagged up for some reason, it’ll be available in your crypto wallet immediately – and that means zero waiting times!
What’s more, Bitcoin.com Games doesn’t charge any withdrawal fees, and, from what we could see, there’s no daily withdrawal limits either, so it’s a pretty good selling point for the casino!
Responsible Gaming - The Same as Most Bitcoin Casinos
Unlike some Bitcoin casino sites, Bitcoin Games Casino is a strong advocate for responsible gambling – and they offer players a wide variety of tools and resources to ensure gambling remains a fun and problem-free experience.
First and foremost, Bitcoin Games Casino offers you links to a variety of charities and problem gambling help organizations. This includes the likes of ‘Help Guide’, ‘Youth Gambling’ and ‘NCP Gambling’ – and from the main responsible gambling section, you can find direct links to these external charities.
Along with external help sites, Bitcoin Games Casino offers a range of tools for players to help manage their levels of gambling. Unfortunately, you won’t find yourself able to set deposit limits, wager limits or loss limits, but they do offer a self-exclusion function.
Self-exclusion allows you to block access to your account for between 6 months and five years, and it’s seen as a ‘last resort’ for those who are experiencing issues with their gambling.
Unfortunately, if you choose to opt into a self-exclusion agreement at Bitcoin Games Casino you’ll need to manually reach out to the customer support team and request it for yourself. Unlike many online casinos, this process is not automated – and you’ll also have to confirm your request via email – again, something we’d prefer not to see.
Still, we do like the fact that Bitcoin Games Casino provides links to a number of responsible gambling resources and tools, and it does show they’re serious about looking after their players.
When it comes to Bitcoin casinos, one of the things almost all of them seem to get ‘right’ is their customer support portals. For some reason, Bitcoin casinos are able to offer much more reliable and versatile customer support facilities than their non-crypto counterparts (as a stereotype), and the same rings true for Bitcoin Games Casino.
Bitcoin Games Casino offers customer support 24 hours a day, 7 days a week, and there’s three main ways that you can reach the team. The first way is through email; you can send an email directly to Bitcoin Games Casino or fill out the online help form, available on their website.
While the team aims to respond to emails within 24 hours, we wouldn’t recommend it for the vast majority of inquiries due to the fact that responses can sometimes take longer.
While writing this casino review, we were happy to see that Bitcoin Games Casino offers live chat as a support method. Live chat is a fantastic way of speaking to the team in real-time, and once starting a live chat conversation you’ll be connected with a member of the support team right away. You can then talk through your problem or question in real-time.
We also found that Bitcoin Games Casino offers support via their Social Media channels. However, they’re not able to discuss account-specific issues in most cases and you will be asked to send an email to the support team instead.
It’s important to point out that all players should have KYC (Know Your Customer) documents at hand. This should include a copy of your photo ID, a document that can prove your address or residency, and also any bank statements to prove that the funding you are using for the casino is yours to use. When in doubt, please contact the casino support to find out what they need. It’s a good thing to get that out of the way so that any withdrawals you might have are not needlessly delayed.
Also, Bitcoin Games Casino does have the right to request a KYC check – especially when fraud is expected – but it seems very rare that these requests are actually carried out, and the fact that the site doesn’t offer any conventional welcome bonus means there’s very little risk on the casino’s end, financially.
Website Experience and Features
Desktop and Mobile Gaming
On the whole, we’re fairly impressed with the platform that Bitcoin Games Casino has put together. While the website itself isn’t the most modern we’ve ever come across, it does what it’s supposed to do, and finding your way around is fairly straightforward thanks to the navigation menu found in the top right-hand-corner of the screen.
Our main complaint would be the fact that the informative/non-game pages are pretty basic, and don’t look like the rest of the site. This, however, is nothing more than a visual complaint, and doesn’t affect the actual usability of the casino in any way.
Like most Bitcoin casinos, Bitcoin.com Games is also available as a mobile casino, and you’ll be able to play all of the online casinos casino games, video poker machines and crypto games from the mobile casino.
Accessing the mobile casino is simple, and all you need to do is load up your internet browser on your mobile device and head to Bitcoin.com Games; you’ll then be redirected to a mobile-optimized version of the casino where you can login or create an account.
When testing the site, the mobile casino was fast, easy-to-use and easy-to-navigate, and we don’t have any major complaints aside from the visual gripe we mentioned earlier.
Provably Fair Games
One of the major selling points at Bitcoin Games Casino is the fact that many of their games are, what’s known as Provably Fair. What this means is that the cards you’re dealt, the results of a spin – or the positions the slot reels stop on – are truly random each and every spin.
What’s more, Bitcoin Games Casino allows you to actually check the randomness of their games for yourself – and here’s what they say about it:
“Open any of our games and click on the icon at the bottom of the gameplay window (see picture).
A pop-up will appear and there are two units:
- Custom Client Seed
- Hash of Server’s Next Seed
Custom Client Seed is an input field where you can enter any number or letters (no spaces) you wish.
Hash of Server’s Next Seed is the hash of an undisclosed seed that the server currently holds. This hash is an identifier of the Server Seed you can use to verify each game later on.
Now, enter any Custom Client Seed that you want (excluding spaces), copy the Hash of the server’s next seed in a text file and close the window.
Hit the Spin button on the game, then click on the gear icon again. Now you will see the details of the last game you played, as well as an input field for Custom Client Seed and Hash of Server’s Next Seed.
Under the Last Game, you will be able to view your Custom Client Seed you entered in Step 1, along with the Server Seed which was previously undisclosed. Save this “Last Game Server Seed” in a text file.
Click on the Verify button and you will be taken to a Verify Game pop-up window. Here, enter the Custom Client Seed from Step 1, the Server Seed from Step 2 and click on Validate.
Once you Validate the Client Seed and the Server Seed, you will be able to see the Server Seed Hash that was used as an identifier in the first step, along with the Reel numbers which you can cross-check in the information pop-up that appears when you click on the little ‘i’ icon next to the ‘Auto’ button under the gameplay window.
You can Verify this on any number of games you want, with any number of Client Seed variations – you will find that upon verification, the result from the Client Seed and the Server Seed is always the Hash that is displayed before the game is played.”
As a player, you always have the chance to change the Client Seed as well as the Hash of the server’s next seed – and the online casino can’t even see the seed. This ensures that every single game played is unique, and truly provably fair.
When it comes to game selection, Bitcoin.com Games may not offer the largest number of titles – nor the largest selection of software providers – but, unlike some Bitcoin casinos, they do feature some developers which typically are only seen at larger, non-crypto sites.
At the time of writing, some of the software providers you’ll find at Bitcoin.com Games includes Playson, Amatic, Ezugi, Vivo Gaming, Endorphina, Evolution Gaming, BGaming, Belatra Games, Pragmatic Play and Wazdan.
Like most online casinos, Bitcoin.com Games offers slot games as their primary ‘game type’, and you’ll find yourself able to play – and enjoy – a few hundred titles from the software providers we just looked at.
Once you’re logged into the Bitcoin casino you’ll be able to head to the ‘Slots’ tab to see the full breakdown of titles on offer. We like the fact that Bitcoin.com Games allows you to search for games directly by name, and there’s also the option to sort by exclusive and favourites, too.
At the time of writing, some of the most popular slot games at Bitcoin.com Games included 9 Lions, Peaky Blinders, 777 Burning Wilds, Wild Wild Riches Free Spins, Return of the Dead, Zombies, 5 Lions Dance and Great Book of Magic Delue.
Like many online casinos, Bitcoin.com Games has chosen Evolution Gaming to be its provider of live dealer games, and this ensures you’re able to play the best quality live casino games right from the comfort of your home.
Evolution Gaming is, by far, the world’s leading developer of live dealer games, and they offer everything from conventional classics, like Roulette and Blackjack, to more unusual titles like Crazy Time, Football Studio Live and Monopoly Live.
One of the things we really like about Evolution Gaming is that they offer tables with a wide variety of betting limits too, so you don’t have to worry too much about breaking the bank in order to play their games.
All of the live dealer games at the Bitcoin Casino can be found under the ‘live games’ tab on the main game navigation menu and from the website’s footer area.
Table Games and Video Poker
When it comes to casino games, Bitcoin.com Games focuses on three main types; Blackjack, Roulette and Craps. All of these casino games are provably fair variations, and there’s just one type of each. The Roulette, for example, is Progressive Roulette – awarding a whopping payout of 35,000 credits for rolling three 0’s in a row.
You’ll find all of the casino games linked directly in the website’s footer area, although it’s also possible to access the various casino games from the main game navigation menu.
Bitcoin.com Games offers just one variation of Video Poker, and it’s a provably fair version of the game. If you’d like to learn more about what provably fair gaming is, check out our ‘Provably Fair’ section a little later on in this review.
We like the fact that the online casino allows you to try out the provably fair Video Poker in demo/free-play mode, so there’s no need to risk any of your own money, and when playing for real you’ll be able to enjoy a wide variety of stake options.
Head to virtually any online casino today and you’ll find an abundance of progressive jackpot games. Bitcoin casinos have, for many years, managed to offer their players a wide variety of these progressive jackpot games – and Bitcoin.com Games is no exception.
All of the progressive jackpot games at Bitcoin.com Games can be found under the ‘slots’ tab, where you’ll then notice that they’re sorted into their own category. Like most online casinos, you can view the current jackpot amount before loading up the game, and there’s also a few non-slot jackpots on offer including progressive Video Poker!
About the Team and History
Bitcoin Games Casino is a Bitcoin casino owned and operated by a company called SBGC S.R.L, a company which is registered and ‘established’ under the laws of Costa Rica.
Unfortunately, Bitcoin Games Casino doesn’t display any licensing information on their website – which is, in most cases, a pretty major red flag. However, Bitcoin Games Casino does have a strong track record online, so it may be a red flag which is possible to overlook – when taking into account all of the other factors.
The site focuses entirely on crypto, and has three core fundamentals;
- Provably fair games
- Anonymous accounts
- Instant withdrawals
While they’re not one of the biggest online casino sites, Bitcoin Games Casino is working hard to offer players a fair and enjoyable place to gamble at, and, from what we’ve been able to tell, they’re doing a fairly good job so far.
Complaints and Track Record
Whenever we write a new casino review one of the first things we look at is whether the site has generated any complaints on our forum – and, if so, how these complaints have been handled by the company in question. We weren’t able to find any complaints about Bitcoin Games Casino in the forums, but we also didn’t find players talking about the casino either.
What this tells us is that the site is relatively small, and hasn’t yet broken through onto the ‘mainstream’ iGaming circuit. We did, however, take a look at what players were saying on other sites, and aside from complaints about the lack of bonuses, promotions and free spins, they appear to have a fairly strong track record.
In cases where there were legitimate issues, Bitcoin Games Casino appears to handle things well, choosing to take a transparent and fair approach. Unfortunately, however, the site is licensed in Costa Rica, which means they’re pretty much unregulated in the online gambling world.
|Casino representative||Representative of BitcoinGames Casino|
|Is this casino certified at Casinomeister||No|
|Payout time||48 hrs|
|Reverse time||48 hrs|
|Payout limits||No Limits|