JooCasino Review

Casino and Online Sportsbook With Regular Bonus Deals

By Casinomeister, Last updated Dec 1, 2023

Casinomeister's Verdict

The inappropriately named Joo Casino is one of the newest crypto casinos launched from the N1 group. I mean, c’mon – obviously there are no English speakers at N1 Casino Group. No one in their right mind would name a casino Joo Casino (Jew Casino), especially with the number of Israelis who are connected in the iGaming industry. A serious faux pas in the naming scheme here.

But enough of that. It’s a crypto casino that should be well managed since they have a few sister casinos that are doing a pretty good job. For us, it’s a new casino, so we don’t have much of any player input or responses yet. Give it a try and let us know.

Newly launched

7 Our Rating
7 Player Rating
joocasino.com
2014
Payout speed
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Customer service
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First Impression

Joo Casino’s dark theme, white font, and bright details work together to deliver a pleasant and eye-catching online gaming environment. The website gets top marks for both its design and the positioning of its essential functions.

The heading strip on the main page features tabs for games, live games, promotions, tournaments, payments, the VIP program, and the sportsbook page for betting enthusiasts. In the casino lobby, you’ll find new and top games, as well as specific game categories.

As you scroll through the homepage, you’ll find every piece of information you could be interested in, and everything you click will load almost instantaneously.

Pros

  • Around 100 game providers

  • Crypto friendly

  • Features also sportsbook and tournaments

  • Mystery prizes at each new VIP level

  • Part of N1 casino group

  • Well-assembled online sportsbook

Cons

  • Withdrawal limits

  • Curacao licensed

  • No separate video poker section

BONUSES AND PROMOTIONS

Joo Casino will greet new players with an excellent welcome incentive broken into three smaller parts. Other than that, the operator offers seven daily promotions, one for every day of the week, while details on the loyalty program are presented on a separate page.

Welcome Offer

New players will get a sizeable welcome gift at the very beginning of their odyssey through Joo Casino. The total value of the welcome package can go up to $3,000 and 200 free spins. If you want to take full advantage of the offer, your first three deposits should be at least $30 each. This is how the Joo casino bonuses is divided:

  • First deposit bonus: 100% up to $1,000 + 50 free spins
  • Second deposit bonus: 50% up to $1,000 + 50 free spins
  • Third deposit bonus: 50% up to $1,000 + 100 free spins

Players will automatically receive 25 free spins upon making the first deposit, and the other 25 will appear on their account the day after. The same goes for the free spins attached to the second deposit, while the number of each group of spins coming with the only third deposit bonus will be 50 for both days.

The game you can play with free spins from the welcome bonus is the Play’n GO’s Book of Dead slot. If, for any reason, the game isn’t available, players can use the welcome spins on the Book of Cats slot by BGaming.

Like almost all welcome bonuses, this one comes with some strings attached. Before you can withdraw your bonus funds, you’ll have to meet the 50x wagering requirement.

No-Deposit & Free Spins Offers

We always look for free stuff when writing casino reviews. Sadly, Joo Casino hasn’t stocked up any no deposit bonuses, so our review came short of such deals. On the other hand, the operator hands out free spins as if they were candy — new players can get deposit free spins through the welcome bonus, while regular members can claim them through daily reload casino offers.

VIP and Loyalty Programs

Joo Casino players automatically enrol in the casino’s VIP program with their first deposit. You earn one comp point for each deposit worth €20 or currency equivalent. To reach the first VIP level of Newbie, you need 200 points, which will bring you 5% cashback, and the cashback percentage grows as you move upwards on the loyalty ladder. Also, whenever you reach a new level, you’ll get a Mystery Prize and a chance to win real cash, free spins, or a variety of other prizes.

BANKING AND PAYMENT METHODS

You can fund your Joo Casino account with a minimum deposit of $20 using various deposit methods:

  • Credit cards — Visa, Mastercard, Maestro;
  • E-wallets — Skrill, Neteller, MiFinity, ecoPayz;
  • Vouchers — Neosurf;
  • Cryptocurrencies — Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Tether.

The available currencies include NZD, AUD, CAD, EUR, USD, RUB, NOK, JPY, BRL, and PLN, as well as cryptos like BTC, ETH, USDT, LTC, BCH, and DOG. However, in some cases, non-EU transfers can incur extra conversion fees charged by your chosen payment provider.

Some banking options may be country-specific and unavailable in certain areas. Still, each of them will get your money to your Joo Casino account as quickly and safely as possible.

Joo Casino Withdrawal Speed

Almost all payment methods you can use for deposits are also available for the withdrawal of your real-money funds. Not only that, but Joo Casino also added bank transfers to the list to make withdrawals easier for old-school players.

Speaking of bank transfers, if you choose to cash out your winnings through that method, you’ll see your money in around three to five days. Credit and debit cards withdrawals may take up to three days, while e-wallet and crypto payouts will be processed and issued instantly.

The minimum withdrawal is $30, while the casino also has maximum withdrawal caps — weekly withdrawal limits of €/$2,500 and monthly limits of €/$12,000 or currency equivalent. Yet, if you manage to nail a progressive jackpot prize, Joo Casino will pay the entire amount in full.

Responsible gaming

If you notice that your online gaming habit is getting slightly out of hand, remember that you can always make use of the responsible gambling tools Joo Casino provides. The first line of defence includes setting personal limits like a deposit, loss, or wager limit. If this doesn’t help, you can set a cool-off period or get involved in the casino’s self-exclusion scheme.

When all is said and done, and you notice no improvements in your ability to control your online gambling habits, you can turn to professional organizations like GamCare, Gambling Therapy, and Gambling Anonymous, each of which can offer you help and support, and teach you how to gamble responsibly in the future.

Customer support

To get in touch with Joo Casino customer support, you can fill out the online message form available on the platform or email support@joocasino.com. Another way to get answers to any of your questions is to visit the casino’s FAQ page and browse the available information. The support page states that live chat is available, but our team hasn’t found any buttons to open a chat window.

KYC

To set up an account in Joo Casino, each player has to provide personal information like their first and last name, email address, date of birth, home address, phone number, and similar details. After players fill out the form and agree to the casino’s terms and conditions, their accounts will be automatically created.

However, the casino has the right to request proof of any information you provided during registration. You’ll be asked to upload documents that can be used to verify your age and identity, such as a copy of your ID, passport, driver’s licence, bank statement, and so on. The inability to verify your details will prevent you from withdrawing any real money won in Joo Casino.

Website Experience and Features

Joo Casino is a casino with a great instant play platform that works seamlessly on most PCs and laptops. Overall, the website is easy to navigate and has a great layout of essential features.

In addition, this operator also features a fully optimized mobile casino that you can easily access from any iOS and Android smartphone or tablet. To review Joo Casino in-depth, we spent some time on the operator’s mobile platform, played a few games, and learned that the mobile casino is as good as the desktop one.

Unique Features

Aside from having a separate sportsbook page that you can access with the casino account and a tab that leads right to game tournaments, Joo Casino also allows players to find games based on their predominant features.

Under the Game-Features tab, you’ll find Megaways, scratch cards, BTC games, new games, Hold&Win titles, and fast play games. Moreover, a selection of Drops&Wins is kept aside under a separate section so players who fancy this online gambling genre can reach it in a few moments.

Brand games

Providers

Joo Casino made it easy for our team to find the list of all software providers that supply its game library. You can get to the list quickly through a drop-down menu on the right side of the screen, and it’ll reveal close to 100 software providers, including Evolution Gaming, NetEnt, Pragmatic Play, Booming Games, Yggdrasil, Play’n GO, and many more.

Slots

Playing slots is always a fun thing to do, whether you’re a total beginner or an experienced player. You’ll find many of these popular casino games in Joo Casino, and the titles include some of the best-rated and newest video slots on the market.

One of the slot games casino blockbusters is the Book of Dead slot, which you can conveniently try upon signing up, followed by many other famous titles like Wolf Gold, Reactoonz, Sticky Bandits, etc. If you wish to check whether the latest casino news has brought something good to the shore, Joo Casino offers Bonanza Billion X-Mas Edition, Black Wolf Hold and Win, and similar games.

Live Dealer Games

Pragmatic Play, Evolution Gaming, and a couple of other game developers ensure that live casino games in Joo Casino look like those you only see in Las Vegas. Those who still don’t have a bucket list of live dealer games to try should start with Crazy Time and then move on to more serious titles like European Roulette, one of Evolution’s most-played products.

Video Poker and Other Table Games

Joo Casino has no special tab for poker games, but it lists all popular table and card games under one roof. Titles like American Blackjack and Hold ’em Poker rate as the best games in this section, but you can also play roulette, baccarat games, lottery, and dice games, as well as take part in various online casino games and tournaments.

Progressive jackpots

You need no online gaming experience to know that jackpot games offer the highest potential wins, and Joo Casino provides plenty of these. Legendary titles like Divine Fortune and several Mega Moolah variants will get your hopes up and get you to start playing right away, but make sure not to miss an opportunity to try something new like Sisters of Oz WowPot.

About the Team and History

Joo Casino is a gaming site launched and operated by the Curacao-based company Dama N.V., which stands behind several famous online casinos. The site dates back to 2014 but has gone through an extreme makeover and was turned into a cutting-edge online casino.

The update served the operator well, and the addition of the online sportsbook has made it quite popular in online gaming circles worldwide, including New Zealand.

Complaints and Track Record

After a thorough background check, we found several player complaints about Joo Casino. Nevertheless, most of them were marked as resolved, and the comments that came in during the ongoing year are nothing but positive. Therefore, we can conclude that Joo Casino is a gaming platform worthy of your time and money.

Casino Facts

Founded2014
JurisdictionsCuraçao Master License 8048/JAZ (Antillephone N.V)
Casino representativeRepresentative of N1 Partners brands
Is this casino certified at CasinomeisterNo
Payout time24 hrs
Reverse time24 hrs
Payout limitsThe weekly withdrawal limit is €/$2,500 (or currency equivalent), monthly limit is €/$12,000. All progressive jackpot wins will be paid in full
Weekend payoutsYes
Locks withdrawalsNo
English, Finnish, German, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish
AstroPay, Bitcoin, Dogecoin, EcoPayz, Ethereum, Flexepin, iDebit, Interac, Litecoin, Maestro, MasterCard, MiFinity, MuchBetter, Neosurf, Neteller, Pay Retailers, Skrill, Tether, Visa
AstroPay, Bank transfer, Bitcoin, Dogecoin, EcoPayz, Ethereum, iDebit, instaDebit, Interac, Litecoin, MasterCard, MiFinity, MuchBetter, Neteller, Pay Retailers, Skrill, Tether, Visa
Casinomeister
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The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com

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