Gala Casino Review - In the Grey Zone

"Advantage player Issues"

CM Rating
7.9/10
User Rating
6/10
Not Accepted
Responsive

Overview

First Impression

Gala Casino was listed here off and on in the Accredited section from August 2012 until October 2015. In the beginning, all was well. They had a motivated marketing team who was pretty much on the ball. But after a year or so, things began to get pear shaped: they had a hard time committing to Casinomeister – specifically keeping a rep on the site who could properly monitor the forum. It came to a crisis when an advantage player was denied his winnings due to the fact the he played the wrong games. One thing led to another and the casino found itself in the rogue pit – but for only a brief time.

I believe that most players will never have an issue with Gala Casino – which is a generally good casino. But advantage players should avoid playing there at all costs.

Deposit & Withdrawal

Accepted currencies:
EUR, GBP
Deposit Methods:
Withdrawal Methods:
Cashout time
0-5 hrs
Reverse time
0-5 hrs
Cashout time
0-5 hrs
Payout limits
Weekend cashouts
Yes
Manual flushing
Yes

Payout Speed

Request DateCountryBank MethodReverse Time
(Approx)
Time to Receipt
(Approx)
ID RequestedWeekend RequestComments

General Information

Software
Microgaming , NextGen Gaming , Playtech , IGT
Casino Reps
AdamGala
Live Games
Yes
Loyalty program
Yes
Founded
2008
Licensing Jurisdiction
UKGC, Gibraltar
Certified
No
No Deposit Bonus
Yes
Jackpots
Accredited
Ex-Accredited
Publicly traded
Yes
Affiliate program
galapartners.co.uk
Mobile
Yes
Other products
Supported languages:
Country restrictions:
Afghanistan, Australia, Bulgaria, China, Denmark, France, French Guiana, French Polynesia, Germany, Hong Kong, Italy, Japan, South Africa, Spain, Turkey, U.S. Virgin Islands, United States
See All Countries
Phone contact
Contact info

Pros

Fast payouts

Solid company

Cons

Out of touch with players

Not Accredited

Verdict

Casinomeister Rating

Software
Jurisdiction
Reverse Time
Cashout Time
Weekly Withdrawal Limits
Meister Points
Responsiveness to complaints

Bryan's Verdict

A solid casino brand, but this is the McDonald’s of online casinos. They have become too large for their britches in my opinion, and don’t really get involved with the player community.

Rating
7.9/10