WinTingo Review

They offered a good selection of games

By Casinomeister, Last updated Jan 30, 2024

Casinomeister's Verdict

Wintingo was a promising casino years ago, but due to circumstances unknown, they fell off the radar and just lost interest in being an Accredited Casino at Casinomeister. They now appear to be shut.

Wintingo offered many outstanding games, including Ainsworth, Evolution, iSoftBet, Microgaming, NetEnt, PariPlay, Playson, Scientific Games, 1×2 Gaming, and Quickspin. They are licensed by the Malta Gaming Authority and are owned by Digimedia Ltd.

A once-promising casino that now appears to be shut

6.9 Our Rating
5 Player Rating
https://www.wintingo.com/
2011
Payout speed
empty starempty starempty starempty starempty star
Withdrawal limits
empty starempty starempty starempty starempty star
Customer service
empty starempty starempty starempty starempty star
Software & Games
empty starempty starempty starempty starempty star
Licensing
empty starempty starempty starempty starempty star
Pariplay, Microgaming, 1x2 Gaming, Ainsworth, Evolution Gaming, iSoftBet, Scientific Games, Pragmatic Play, Quickspin...

First Impression

WinTingo Casino appears to have shut its doors. While their website still works, with the same URL as their old online casino, they appear to have turned into an affiliate site. This is confusing, at first, as they still have navigation menu items like “games” and “about.”

However, we are confident the online casino has not shut, so if you’re looking for somewhere to play, check out our other Accredited Casinos. The following WinTingo Casino review will be based on what they offered when operational.

When operational, the online casino offered a pretty decent selection of casino games, live casino games, and video slots. While restricted in certain countries, WinTingo extended its services to international markets with website translations in half a dozen European languages.

They were licensed by the MGA, and to kick off this WinTingo Casino review, we will examine the site’s bonuses and promotions.

Pros

  • They offered a good selection of games

  • They offered live dealer games from Evolution Gaming

  • Licensed by the Malta Gaming Authority

Cons

  • It appears they are no longer operational

  • Their withdrawal times were long

  • Low withdrawal limits

BONUSES AND PROMOTIONS

Like any reputable online gaming site, WinTingo Casino offered various bonuses and promotions. These included new-player welcome bonuses, free spins promotions, and a VIP/Loyalty program. Below, we will look at what the main welcome bonus was, and other promotions you would have found at the WinTingo website.

Exclusive offers

 

Welcome Offer

Wintingo Casino’s welcome bonus was designed to cater to new players who wanted to be rewarded with more than one deposit. The online casino offered a $500 welcome bonus, split into five parts.

Players could claim a 100% matched deposit bonus of up to $100 on their first five deposits, and this structure made it easier for players to gradually earn and enjoy the full bonus. Additionally, the casino enhanced the appeal of its welcome package by including 50 free spins on various video slots; at the time of closing, the free spins were valid on Netent’s Starburst video slot.

While we were unable to locate the full terms and conditions of the welcome bonus, we do know that games like instant bingo, scratch cards, ‘easy win slots’, and progressive jackpots were excluded from bonus wagering requirements. Certain payment methods like PaySafe Card and EWallets were excluded from the welcome bonus, too.

No-Deposit & Free Spins Offers

While WinTingo Casino may have offered no-deposit bonuses, we were unable to find any information on this.

VIP and Loyalty Programs

The casino’s VIP and loyalty program was an exclusive, invitation-only scheme aimed at high rollers seeking a premium experience. Interested members could apply through a dedicated email, with the VIP team reviewing their account activity to determine eligibility. Once admitted, the program was tailored to individual playing styles and needs. VIP members enjoyed perks like higher cashback rewards, access to exclusive competitions and promotions, and expedited withdrawals.

For other players, the online gaming site offered a loyalty program called CashPay. This program essentially acted as an ongoing cashback offer with the significant benefit of not having any wagering requirements.

Players’ deposits would be matched in a virtual “piggy bank.” As they played, portions of this bonus were released, with parts of the piggy bank being awarded in pre-set increments. This loyalty program rewarded players with $2 in cashback for every $70 wagered until the full bonus amount was cleared.

Cashback

 

Bonus Terms

 

Sign up process

 

BANKING AND PAYMENT METHODS

WinTingo Casino used to offer a variety of convenient deposit methods for players to fund their accounts. These included Visa, Mastercard, Neteller, Skrill, Paysafecard, Ecopayz, and bank transfers.

Deposits were instant for most methods. Credit and debit cards had no fees, while EWallets like Skrill and Neteller charged small fees of 2.5% to make deposits. Bank transfers were free but took 3-5 business days to process.

Minimum deposits started at just $10 for most methods, making the casino accessible for all bankrolls. However, bank transfers had higher minimum deposits of around $50. No maximum limits were published for deposits, so these were likely set by the payment method you used.

The available deposit currencies were EUR, USD, CAD, NOK, SEK, and AUD. Once players had selected a currency, it was ‘tied’ to their account, so they could not change it later.

Withdrawal Speed

WinTingo Casino offered a smaller range of withdrawal options compared to deposits, but they still covered most bases. Players could use the following withdrawal methods: Visa, Mastercard, Neteller, Skrill, bank transfers, and cheques by courier.

EWallet withdrawals were the fastest option, processed within 24 hours during the week. However, weekends and holidays added an extra day or two of delays. Card withdrawals took around three business days, while bank transfers took four to seven working days. Check withdrawals were the slowest, taking, on average, 10-14 days, including delivery time.

Unfortunately, WinTingo imposed low weekly withdrawal limits. All methods were capped at $4,000 per week, one of the smallest in the industry. This forced big winners to withdraw over many weeks instead of immediately cashing out their total balances.

In terms of fees, EWallet and card withdrawals were free for players. Bank transfers were charged at around $50 per withdrawal, while checks incurred $25 courier fees. WinTingo also imposed lengthy pending periods on withdrawal requests. Regardless of the method, cashouts had to remain pending for 24 hours while the casino “verified the request.” This meant actual processing times were 1-2 days longer than the published time frames for each method.

However, VIP players could request higher limits – and, in some cases, faster processing times. Given that the online casino is shut down, we cannot view any specific information about this.

Responsible gaming

Wintingo Casino offered various self-help tools for players to manage their gambling habits, such as setting personal deposit limits, session time reminders, and the option to take a temporary break from gambling. However, it’s unclear whether these tools were self-managed or whether players needed to contact the customer support team to set them up.

WinTingo casino had a dedicated ‘responsible gambling’ page accessible via their footer section. Here, they also provided external links to responsible gambling charities and help resources where players could get help if they were experiencing problem gambling.

Customer support

WinTingo Casino provided customer support around the clock through live chat, email, and telephone. According to the site, all player queries and issues were handled within 24 hours. Support agents could assist with general questions, technical concerns, banking needs, bonus claims, and error troubleshooting across PC, tablet, or mobile platforms.

Upon accessing the help section, players first saw an extensive FAQ page covering commonly asked questions on getting started, payments, security, and more. If a player still needed to reach the customer support team, they could use live chat, email, or phone.

Support pages on the site translated languages, including English, German, Swedish, Spanish, Finnish, and Norwegian. Unfortunately, we don’t have any data on the responsiveness of the customer support team, nor do we know how helpful – or not – they were.

 

KYC

Wintingo Casino’s Know Your Customer (KYC) procedure isn’t something we’ve been able to research closely, but we did find a few mentions of it on a cached version of their site. Their KYC process was designed to verify the identity of players, a standard practice in the online gaming industry aimed at preventing fraudulent activities.

New players were required to provide valid identification documents, such as a passport or driver’s license, and proof of address, like a utility bill or bank statement. However, it’s unclear what the time frame was for processing these documents, or whether additional checks were required.

Website Experience and Features

WinTingo Casino operated an efficient desktop site built on a custom platform. The layout was organized into clear sections, making finding games and account options simple. Shortcuts along the top displayed the significant areas – Games, Promotions, Banking, Support, etc. Players could quickly access hundreds of slots, table games, live dealers, and more, and there was a basic search function that allowed players to look up games by name.

A sidebar listed gameplay categories as well including video slots, blackjack, roulette, video poker, and progressive jackpots among others. The actual games were presented in a grid with large icons showing off colorful graphics and descriptions of each title.

While there was no dedicated mobile casino app, the online gambling site was mobile-optimized. This allowed players to access WinTingo Casino from their mobile devices. The platform automatically adjusted to fit smartphones and tablets without needing separate apps. Players accessed games through mobile browsers, although the game selection was slightly smaller than the desktop version of WinTingo Casino.

Brand games

Providers

Moving to the game providers, Wintingo Casino boasted an impressive array of titles from leading developers in the industry. This included renowned names like Pariplay, Microgaming, 1×2 Gaming, Ash Gaming, Ainsworth, Evolution Gaming, iSoftBet, Scientific Games, Genesis Gaming,  and Pragmatic Play. Each of these providers brought their unique flair and innovation to the gaming experience at Wintingo.

While the casino games would be quite dated compared to now, the games offered were cutting-edge at the time. Below, we will explore some of the games once available at WinTingo Casino.

Slots

Like most online casinos, WinTingo Casino focused heavily on slot games. They claim to have offered more than 900 at their peak, and many of these games offered exciting free spins rounds, progressive jackpots, and more. While the online casino website is no longer live, we found a cached version of the site from 2018, they advertised two slot games as ‘hot.’ We’ll look at these below.

Firstly, Game of Thrones. This is a thrilling video slot that takes its inspiration from the iconic HBO series. Developed by Microgaming, players have the choice between a 15-payline or a 243-ways-to-win format, catering to different styles of play. The symbols include the sigils of the various noble houses, and the Iron Throne is a coveted scatter symbol.

Landing two scatters triggers a random cash prize, while three or more unlock the free spins bonus round. Each noble house offers a unique combination of free spins, multipliers, and stacked symbols, and there’s also a gamble feature that players can use to try and increase their win. Still popular today, you’ll find Game of Thrones available at most Accredited casinos here at Casinomeister.

The second game advertised at the online casino was Big Bad Wolf, one of the most iconic slot games developed by Quickspin. It’s based on the classic tale of the Three Little Pigs, featuring a design that perfectly captures the essence of the story.

The game is known for its Swooping Reels feature, where winning symbols are replaced by new ones, allowing multiple consecutive wins. The Pigs Turn Wild feature adds to the excitement; every second win turns a pig symbol into a wild, increasing the chances of big payouts. Landing three of the wolf scatter symbols on the first three reels triggers the free spins bonus round, and here, you must help the wolf blow down the houses, earning additional spins and multipliers.

While those are just two of the slots WinTingo offers (or, more accurately, offered), their lineup was pretty good.

Live Dealer Games

WinTingo Casino used to provide players with an immersive live dealer experience through Evolution Gaming, one of the top live casino providers in the industry. Players could access various popular live table games dealt by professional human dealers in real-time, with the action streamed to any handheld device or computer with internet.

The live dealer section featured eight blackjack tables with betting limits ranging from $5 to $3,000 to accommodate recreational players and high rollers. The blackjack games offered a range of popular variations like Classic Blackjack, Speed Blackjack, and Blackjack Party. Players could chat with the dealer and other players at the table, thanks to the interactive user interface, something Evolution Gaming’s live dealer games have become well-known for.

Eight live roulette tables were also available, with betting limits between $1 and $3,000 per spin. Players could enjoy European, French, and American roulette, among other variants. The live streaming quality was sharp, and the gameplay was smooth, providing an authentic roulette experience.

In addition, WinTingo offered about 15 live baccarat tables with betting limits up to $3,000, along with the classic Punto Banco version and variations like Speed Baccarat and No Commission Baccarat. Some live casino poker games, like Caribbean Stud Poker and Texas Hold’em, were also available.

Table Games and Video Poker

WinTingo Casino utilized software from top providers like Microgaming and NetEnt to deliver a comprehensive suite of RNG-based casino table games and video poker. Players had instant access to over 300 high-quality games, many of which were mobile-optimized.

Blackjack fans were well cared for, with more than 30 variations to enjoy. This included Classic Blackjack, European Blackjack, Pontoon, Spanish 21, and Double Exposure. Table limits range from around 50 cents to $500 for the high-roller tables.

Roulette was also well-covered at the online casino, with around 20 versions. This included European, French, American, and multi-wheel roulette classics. More unusual offerings like Premier Roulette, Multiplayer Roulette, and 3D Roulette were also available. The betting limits for roulette were similar to those for blackjack; usually, there was a $1 minimum and a $500 maximum.

Regarding video poker, WinTingo offered approximately 40 single and multi-hand editions of favorites like Jacks or Better, Deuces Wild, and All Aces. Betting limits between 1 cent and $500 per round allowed players on all budgets to enjoy the action.

Progressive jackpots

WinTingo Casino provided an excellent selection of 30 jackpot games for players. These progressive jackpots offered multi-million-dollar jackpots and came mainly from Microgaming and NetEnt.

The progressive game selection encompassed popular slot machines like Mega Moolah, Mega Moolah Isis, Major Millions, and Lots A Loot. These slots were known for randomly awarding multi-million dollar jackpots from their growing prize pools. Players also had chances at big wins from other progressive slots like King Cashalot, Treasure Nile, Tunzamunni, and Fruit Fiesta.

In addition, WinTingo Casino made around five progressive jackpot table games available from Microgaming, including Cyberstud Poker, Triple Sevens Blackjack, Roulette Royale, and the branded slots Batman & Mr Freeze Fortune and Batman & The Joker Jewels. These games operated similarly to the slot jackpots, with the difference being they were casino table games!

About the Team and History

WinTingo Casino entered the online gambling scene in 2011, operated by parent company Digimedia Ltd and based in Malta. Digimedia was launched in 2010 and now oversees several online casino brands catering primarily to European markets. The company has built a reputation for offering diverse gaming libraries from top-tier software providers.

WinTingo Casino became prominent using platforms from leading developers like Microgaming, NetEnt, and Pariplay. The site’s over 900 + instant-play casino games covered slots, table games, video poker, specialty options, and live dealers. WinTingo Casino operated under licenses from the Malta Gaming Authority, so they were pretty heavily regulated. Contrary to what other websites say, they did not hold a license from the Isle of Man Gambling Supervision Commission.

Players from most countries could visit the casino, play their favorite games, like scratch cards and slots, but US gamers were excluded. There were also other restricted countries, including:

Afghanistan, Albania, Algeria, Angola, Australia, Austria, Bahamas, Belgium, Bulgaria, Colombia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, France, French Guiana, Germany, Guadeloupe, Guinea, Guyana, Hong Kong, Hungary, Israel, Italy, Martinique, Latvia, Libya, Lithuania, Macau, Mexico, Myanmar, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Switzerland, Taiwan, Turkey, the Netherlands, the United States, the United Kingdom and Zimbabwe.

Complaints and Track Record

Unfortunately, towards the end of its operational life, WinTingo Casino racked up several negative threads in the Casinomeister forums. For example, Kanajorma posted here, saying:

O, so when I don’t get an honest answer from Wintingo, I ask here. Here is a short overview of the situation.

  • made a 400€ withdrawal Sunday.
  • I uploaded and sent all the documents to three places on Monday morning. Over 100 casinos have accepted the same documents without problems.
  • send more documents on Tuesday

The withdrawal has returned to my account, and I have to wait 48 hours again while it is pending. Support leaves several times from chat when I try to solve problems since no one answers emails. You get the same answer every day, but you must wait 24-48 hours longer. Is this just delaying that I pay back my withdrawal?

In this thread, players were complaining about the software the online casino ran on. For example, one member said:

100 % agree. The software is diabolical. It is so bad that the software and any casino that uses it should be automatically disqualified from becoming an accredited casino at this site. Wintingo management must be on drugs or suffering a mental breakdown. Poor sods!”

Casino Facts

Founded2011
Accredited at CasinomeisterNo longer
JurisdictionsMalta Gaming Authority
Affiliate programAfftingo
Is this casino certified at CasinomeisterNo
Payout time48 hrs
Reverse time48 hrs
Payout limits4k a week. Progressive Jackpots paid out in one lump sum
Weekend payoutsNo
Locks withdrawalsNo
English, Finnish, German, Spanish, Swedish
CLICK2PAY, ClickandBuy, Discover, GiroPay, JCB, Maestro, MasterCard, MyCitadel, Neteller, Paysafe Card, POLi, QIWI, Skrill, Ukash, Visa, Visa Electron, Wire Transfer
Bank transfer, Maestro, MasterCard, Neteller, QIWI, Skrill, Ukash, Visa, Visa Electron
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com

Recent threads (110)

Avatar

WINTINGO - unfair $3281 confiscation

Replies 4 Views 3653 Active 6 years ago
Avatar

Wintingo payout problem

Replies 16 Views 5942 Active 7 years ago
Avatar

wintingo....has to go (or be reviewed again)

Replies 29 Views 9623 Active 8 years ago
Avatar

Wintingo

Replies 255 Views 41824 Active 8 years ago
Avatar

Frustrated with Wintingo!

Replies 29 Views 9608 Active 9 years ago
Avatar

Wintingo gone, now AllSlots

Replies 18 Views 5642 Active 11 years ago