bet365 Review

A solid casino with GREAT sports betting + poker facilities

By Casinomeister Nov 17, 2021

Casinomeister's Verdict

Bet365 is a relatively good casino. Most players will not have any problems – Bet365 is upstanding and rarely has any outstanding player complaints. I would recommend Bet365 to the casual or recreational gambler. But on the other hand, advantage players need to be aware that if they run into problems with bonus rules or other technical aspects of play, they will have issues. Take a look at our bet365 casino review below to make the best decision for you.

8.8 Our Rating
8 Player Rating
bet365
2001
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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UKGC, Gibraltar
4ThePlayer, Ash Gaming, Blueprint Gaming, NetEnt, Microgaming, Playtech

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First Impression

Bet365 was listed in Casinomeister’s Accredited section from December 2007 until August 2016. During this time, they had done a pretty good job taking care of their players and providing punters with a wide array of gambling platforms to include casino games, sports betting, live dealer games, poker rooms and bing rooms.

There was a short sabbatical since they had grown and could not tackle the player issues that occasionally popped up in the forum. We have worked that out now since we can keep an eye on things and these guys are solid as a rock. They are a very strong and reliable brand.

Over the years, we’ve seen them grow from a run of the mill Playtech casino to a casino with a myriad of software providers and gaming platforms. Truly an impressive feat.

Bet365 is primarily a European facing gaming company that is licensed by the UKGC as well as Gibraltar. They are a privately held company and have a very solid reputation. Keep reading our Bet365 Casino review to learn more about the site and what they offer!

Bonuses and Promotions

Like any online casino, Bet365 Casino offers a variety of promotions to its players – new and existing – and below, we’re going to be taking a look at what you can expect from the casino.

Welcome Offer

The main welcome bonus offer at Bet365 Casino isn’t overly generous, but it’s not the worst we’ve ever seen. They offer a 100% matched deposit bonus of up to EUR100.

It’s pretty much as simple as that – but, naturally, there are terms and conditions attached to the new-player deposit bonus. Firstly, the minimum deposit required to claim the bonus is EUR10. There aren’t any maximum cashout limits, although the bonus funds need to clear wagering requirements of 30X within 30 days of the bonus being issued.

It’s also a parachute bonus – a non-sticky bonus – so you play with your cash balance first. This means while using your cash balance, you’re not subject to any bonus terms and conditions – and you can withdraw your funds at any time. Once you dip into your bonus balance, that’s when the terms come into play. Other terms apply, and game/payment method restrictions apply, too, so always make sure to read the full terms before claiming the offer for yourself.

No-Deposit & Free Spins Offers

At the time of writing, Bet365 Casino doesn’t currently offer a no-deposit bonus or free spins promotion to new customers. If this changes, we’ll update this review accordingly.

VIP and Loyalty Programs

It doesn’t appear as though Bet365 Casino offers any VIP scheme or Loyalty Program. This came as a little unusual to us – most online casino sites offer some form of loyalty scheme – but it should be noted that Bet365 Casino does tend to run quite regular promotions, and you’ll find details of these on the main Bet365 website on the “Offers” page.

Banking and Payment Options

Bet365 offers a wide variety of payment methods for you to use – although the payment methods which will be available to you depend on where around the world you’re located. In Canada, for example, you can make deposits and withdrawals using debit and credit cards – including VISA, MasterCard and Maestro – along with EWallets and prepaid voucher schemes like InstaDebit and Paysafecard.

Other deposit methods include iDebit, Click-to-Pay and Bank Wire; you can view the full range of deposit methods available to you from the “Banking” section of the Bet365 website.

The minimum deposit, in CAD, is $10 for debit and credit cards, Paysafecard and Instadebit. Simultaneously, all other banking options have a min deposit of $20, bar Bank Wire which has a minimum deposit limit of $75. All methods are instant, except for a Bank Wire, which takes 2-10 banking days. Bet365 does not charge any fees when you make a deposit.

Withdrawal Speed

When it comes to withdrawals, Bet365 Casino offers a wide variety of withdrawal methods – in fact, you can use all of the above-mentioned payment methods aside from Paysafecard and Click-to-Pay. All withdrawals are free, and Instadebit and iDebit are processed within 24 hours. Withdrawals made back to debit and credit cards take between 1-5 working days, while Bank Wire withdrawals take 2-10 banking days.

The minimum withdrawal varies between $10 and $50, and the maximum withdrawal limit is $40,000 for debit and credit cards, $50,000 for Bank Wires, $20,000 for Instadebit and $9,999,00 for iDebit.

Website Experience and Features

Desktop and Mobile Gaming

The Bet365 Casino site is well-designed and well-made. Players will find it easy to use and easy-to-navigate; it gives off a modern, new vibe off, and we’re impressed with how the site manages to offer so many games – while ensuring loading times are kept to a minimum.

Bet365 also has a mobile casino, and this comes in an app format that can be downloaded on most iOS and Android devices. The mobile casino is available free of charge, and it offers players access to a huge range of online games; placing a bet through the mobile casino action-packed is easy, thanks to the new and modern build of the app – and it’s well made; we found it to be very fast and responsive.

If you don’t want to download the app, you’ll be pleased to learn that Bet365 Casino is also available through a mobile-optimized version of their site. You need to head to Bet365 Casino from your mobile device’s internet browser, and you’ll then be automatically redirected to a mobile-optimized version of the site. You can then log in to your account (or create an account) and access all of the games available at the mobile version of the online casino.

Huge Sports Betting Facilities

Bet365 hardly needs an introduction when it comes to sports betting. They’re the biggest sports gambling site on the planet, offering an insane number of betting markets to players.

The sportsbook at Bet365 is easy to use and easy-to-navigate. It uses a very user-friendly user interface, so finding selections and placing a bet is simple, straightforward and hassle-free.

You can bet on virtually anything, from Soccer, American Football and Rugby Union to WWE, Motorsports and Politics – and it’s undoubtedly among the best sportsbooks on the planet, with fantastic live betting facilities on offer, too.

KYC

As Bet365 Casino is licensed in the United Kingdom and Malta, they must Know Your Customer (KYC) checks on their players. This means that, at some point, you’re likely to be asked to provide documentation that proves your identity and address. You can upload the required documents directly from the “Know Your Customer” section in the Member’s area of your player account.

When we asked Bet365 Casino how long it takes them to process KYC documents, they told us: “Occasionally, due to high volumes, there may be a delay in reviewing any documents sent in by email. Please rest assured that we will review documents as soon as possible.”

It may seem like an annoying hassle, but bear in mind it’s not Bet365 Casino choosing to do this; it’s just something that their regulators require.

Responsible Gaming

Bet365 Casino urges all who play and bet at their site to gamble responsibly – and they back this up by offering all players several responsible gambling tools. One of the main responsible gambling tools available at the site is the deposit limit – and this lets you limit how much money you deposit at the site on a daily, weekly or monthly basis.

The gambling site also offers a time-out function for those who want to take a short break from gambling (closing your account for up to 6 weeks), and the site also offers a self-exclusion feature that can be used to block access to your account from between 6 months and 5 years.

About the Team and History

Bet365 Casino is one of the biggest online gambling websites on the planet, and it was founded in 2000 by Denise Coates and her brother, John Coates. Bet365 is based in Stoke-on-Trent in England and offers various online gambling products, including a casino, a sportsbook, a poker client and bingo games.

The casino is well-licensed, and Bet365 Casino holds a license with the United Kingdom Gambling Commission and the Malta Gaming Authority (among others), which allows them to accept players from all over the world.

Complaints and Track Record

Bet365 Casino has a solid track record here at Casinomeister – and they’re an Accredited Casino, meaning they’ve proven themselves time and time again to treat players fairly and deal with any issues quickly.

While there have been issues in the past, they’ve all been resolved – and a quick look around the web shows that most sites hold a similar opinion; Bet365 is incredibly trustworthy, reputable and reliable – and please visit their website to see for yourself how serious and reputable they are.

Customer Support

Bet365 Casino offers a fantastic help centre, allowing you to get in touch with the customer support team 24 hours a day, 7 days a week. The easiest way of reaching the Bet365 Casino customer support team is using the live chat function. Live chat allows you to be immediately connected with a member of the customer service team in seconds – and if you’d like to use it, please visit the help centre, where you’ll then see an option to start a new live chat conversation.

Alternatively, Bet365 Casino also provides email and phone support – and, again, if you’d like to use either of these, please visit the help centre. Here, you will also discover a range of new and updated FAQs, showing you how to use the website, how to access support, how to play certain games – it even shows you everything you need to know about making deposits and withdrawals! It’s one of the most comprehensive FAQs we’ve seen, and the website ensures your experience at the website will be as smooth and hassle-free as possible.

Pros

  • Good customer service

  • Wide range of games and gaming platforms

  • Many languages supported

  • Many currencies accepted

Cons

  • Limited video poker

  • No locking withdrawals

Bonuses and Promotions

Like any online casino, Bet365 Casino offers a variety of promotions to its players – new and existing – and below, we’re going to be taking a look at what you can expect from the casino.

No-Deposit & Free Spins Offers

At the time of writing, Bet365 Casino doesn’t currently offer a no-deposit bonus or free spins promotion to new customers. If this changes, we’ll update this review accordingly.

VIP and Loyalty Programs

It doesn’t appear as though Bet365 Casino offers any VIP scheme or Loyalty Program. This came as a little unusual to us – most online casino sites offer some form of loyalty scheme – but it should be noted that Bet365 Casino does tend to run quite regular promotions, and you’ll find details of these on the main Bet365 website on the “Offers” page.

Sign up screenshots

Bet365 Registration Form Desktop Device View

BANKING AND PAYMENT METHODS

Bet365 offers a wide variety of payment methods for you to use – although the payment methods which will be available to you depend on where around the world you’re located. In Canada, for example, you can make deposits and withdrawals using debit and credit cards – including VISA, MasterCard and Maestro – along with EWallets and prepaid voucher schemes like InstaDebit and Paysafecard.

Other deposit methods include iDebit, Click-to-Pay and Bank Wire; you can view the full range of deposit methods available to you from the “Banking” section of the Bet365 website.

The minimum deposit, in CAD, is $10 for debit and credit cards, Paysafecard and Instadebit. Simultaneously, all other banking options have a min deposit of $20, bar Bank Wire which has a minimum deposit limit of $75. All methods are instant, except for a Bank Wire, which takes 2-10 banking days. Bet365 does not charge any fees when you make a deposit.

Withdrawal Speed

When it comes to withdrawals, Bet365 Casino offers a wide variety of withdrawal methods – in fact, you can use all of the above-mentioned payment methods aside from Paysafecard and Click-to-Pay. All withdrawals are free, and Instadebit and iDebit are processed within 24 hours. Withdrawals made back to debit and credit cards take between 1-5 working days, while Bank Wire withdrawals take 2-10 banking days.

The minimum withdrawal varies between $10 and $50, and the maximum withdrawal limit is $40,000 for debit and credit cards, $50,000 for Bank Wires, $20,000 for Instadebit and $9,999,00 for iDebit.

Average Based on 1 real users

REQUEST DATE
COUNTRY
BANK METHOD
REVERSE TIME
PAYOUT HRS:MIN
ID REQUIRED
WEEKEND REQUEST
AVERAGE
0:0
48:0
24 July, 2015
United Kingdom
Debit Card
:00
48:00
No
No

Responsible Gaming

Bet365 Casino urges all who play and bet at their site to gamble responsibly – and they back this up by offering all players several responsible gambling tools. One of the main responsible gambling tools available at the site is the deposit limit – and this lets you limit how much money you deposit at the site on a daily, weekly or monthly basis.

The gambling site also offers a time-out function for those who want to take a short break from gambling (closing your account for up to 6 weeks), and the site also offers a self-exclusion feature that can be used to block access to your account from between 6 months and 5 years.

Customer Support

Bet365 Casino offers a fantastic help centre, allowing you to get in touch with the customer support team 24 hours a day, 7 days a week. The easiest way of reaching the Bet365 Casino customer support team is using the live chat function. Live chat allows you to be immediately connected with a member of the customer service team in seconds – and if you’d like to use it, please visit the help centre, where you’ll then see an option to start a new live chat conversation.

Alternatively, Bet365 Casino also provides email and phone support – and, again, if you’d like to use either of these, please visit the help centre. Here, you will also discover a range of new and updated FAQs, showing you how to use the website, how to access support, how to play certain games – it even shows you everything you need to know about making deposits and withdrawals! It’s one of the most comprehensive FAQs we’ve seen, and the website ensures your experience at the website will be as smooth and hassle-free as possible.

KYC

As Bet365 Casino is licensed in the United Kingdom and Malta, they must Know Your Customer (KYC) checks on their players. This means that, at some point, you’re likely to be asked to provide documentation that proves your identity and address. You can upload the required documents directly from the “Know Your Customer” section in the Member’s area of your player account.

When we asked Bet365 Casino how long it takes them to process KYC documents, they told us: “Occasionally, due to high volumes, there may be a delay in reviewing any documents sent in by email. Please rest assured that we will review documents as soon as possible.”

It may seem like an annoying hassle, but bear in mind it’s not Bet365 Casino choosing to do this; it’s just something that their regulators require.

Website Experience and Features

Desktop and Mobile Gaming

The Bet365 Casino site is well-designed and well-made. Players will find it easy to use and easy-to-navigate; it gives off a modern, new vibe off, and we’re impressed with how the site manages to offer so many games – while ensuring loading times are kept to a minimum.

Bet365 also has a mobile casino, and this comes in an app format that can be downloaded on most iOS and Android devices. The mobile casino is available free of charge, and it offers players access to a huge range of online games; placing a bet through the mobile casino action-packed is easy, thanks to the new and modern build of the app – and it’s well made; we found it to be very fast and responsive.

If you don’t want to download the app, you’ll be pleased to learn that Bet365 Casino is also available through a mobile-optimized version of their site. You need to head to Bet365 Casino from your mobile device’s internet browser, and you’ll then be automatically redirected to a mobile-optimized version of the site. You can then log in to your account (or create an account) and access all of the games available at the mobile version of the online casino.

Huge Sports Betting Facilities

Bet365 hardly needs an introduction when it comes to sports betting. They’re the biggest sports gambling site on the planet, offering an insane number of betting markets to players.

The sportsbook at Bet365 is easy to use and easy-to-navigate. It uses a very user-friendly user interface, so finding selections and placing a bet is simple, straightforward and hassle-free.

You can bet on virtually anything, from Soccer, American Football and Rugby Union to WWE, Motorsports and Politics – and it’s undoubtedly among the best sportsbooks on the planet, with fantastic live betting facilities on offer, too.

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Brand games

Providers

Bet365 Casino offers a huge variety of games – one of the best from a big bookmaker – and you’ll find hundreds of games to choose from. Under the “Casino” tab, most of the games available are from Playtech.

Head to the “Games” tab, and you’ll see casino games and video slots from a wide variety of software providers, including Play’n Go, NetEnt, Big Time Gaming, Yggdrasil, Blueprint Gaming, and more. The games available at Bet365 for you can vary depending on your country, and you may find different games on offer depending on where in the world you access the Bet365 website from.

Slots

Like many online casinos, Bet365 Casino focuses heavily on video slots, and they offer a great selection of slot games for you to take advantage of. For example, load up the main screen within the “Games” tab, and you’ll find some online casino games, with Play’n Go’s Book of Dead showing as the site’s most popular.

This iconic slot machine from Play’n Go copies Novomatic’s Book of Ra Deluxe format – but presents it nicely and neatly – the game’s main attraction lies within the bonus round, where a specialist is randomly chosen to “expand”. If the Explorer symbol is chosen and you land one of him on each of the five reels, you’ll win a whopping 5,000X your bet – so you can see why it’s so popular with players!

Danger High Voltage is another popular slot game at Bet365 Casino, and this game from Big Time Gaming is themed around the hit song of the same name. The game boasts two different bonuses and features that you can choose from, and this includes a sticky wild free games round and another, where wins can be multiplied by up to 66X!

While we were writing this review, we saw some other popular games offered, including Book of Horus, Wild Fury Jackpots, Untamed Bison, Crystal Stacks, The Green Knight, Big Money Frenzy, Underground Apocalypse, Alcatraz and House of Doom 2: The Crypt.

Live Casino

Bet365 Casino’s live dealer casino is powered by Playtech – and it’s accessed by clicking the “Live Casino” button on the top-most navigation menu. Inside, you’ll find a huge selection of live casino games for you to enjoy, including classics like Live Roulette, Casino Hold’em Live and Baccarat Live, along with more unusual games like Spin a Win, Sic Bo, Casino Stud Poker Live and Spread-a-Bet Live.

We like how all of the live games at Bet365 Casino can be played at low stakes – some games allow you to wager as little as $0.10 – and this ensures that those on all budgets can enjoy the action, regardless of their account balance or budget.

Table Games and Video Poker

When it comes to other casino table games, Bet365 Casino doesn’t offer the biggest selection in the world. Still, you will find several poker-inspired games from Playtech – and the software allows you to enjoy titles, including Premium Baccarat, Sic Bo, and Stud Poker.

The Video Poker offering at Bet365 Casino is limited. While we’d like to see more video poker games available, they do cover the basics – and you’ll find Aces and Faces Multi-Hand Poker, Deuces Wild Multi-Hand Poker and Jacks or Better Multi-Hand Poker on offer.

All of the Video Poker machines available are made by Playtech – although, in the future, we’d like to see more Video Poker titles added, as it’s a game many players go in search of when choosing a new online casino.

Progressive Jackpots

Under the “Jackpots” tab, you’ll find a healthy selection of jackpot slots to enjoy – all of which are provided by Playtech. These jackpot slots allow you to play slots while being in with the chance of winning million-dollar jackpots – and below, we look at some of the most popular progressive jackpot slots.

Age of the Gods is one of the most iconic slots Playtech has ever made, and this progressive jackpot game has now seen some off-shoots – sequels – made out of it. It’s renowned for its big jackpots, and, at the time of writing, the jackpot stands at a whopping $501,000!

Other Playtech progressive jackpot slots on offer at Bet365 Casino include Kingdom’s Rise: Shadow Queen, Joker Hot Reels, Age of the Gods: Book of Oracle, Leprechaun’s Luck, Pharaoh’s Treasure Deluxe and Gem Splash: Rainbows Gift.

About the Team and History

Bet365 Casino is one of the biggest online gambling websites on the planet, and it was founded in 2000 by Denise Coates and her brother, John Coates. Bet365 is based in Stoke-on-Trent in England and offers various online gambling products, including a casino, a sportsbook, a poker client and bingo games.

The casino is well-licensed, and Bet365 Casino holds a license with the United Kingdom Gambling Commission and the Malta Gaming Authority (among others), which allows them to accept players from all over the world.

Complaints and Track Record

Bet365 Casino has a solid track record here at Casinomeister – and they’re an Accredited Casino, meaning they’ve proven themselves time and time again to treat players fairly and deal with any issues quickly.

While there have been issues in the past, they’ve all been resolved – and a quick look around the web shows that most sites hold a similar opinion; Bet365 is incredibly trustworthy, reputable and reliable – and please visit their website to see for yourself how serious and reputable they are.

Casino Facts

Founded2001
AccreditedYes
JurisdictionsUKGC, Gibraltar
Is this casino certifiedNo
Payout time24 hrs
Reverse time24 hrs
Payout limitsLimits vary depending on cashout method
Weekend payoutsYes
Locks withdrawalsNo
English
Interac, Many deposit methods, Paypal
Interac, Many withdrawal methods, Paypal
Casinomeister

Casinomeister @Casinomeister

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The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophography.
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