Betat Review
BetAt Casino - A once-awesome now ROGUED casino - why?
Casinomeister's Verdict
BetAt Casino was one of the best casinos out there. They were extremely responsive to player critiques, kudos, and criticisms. But with a change of ownership, all that changed as well.
The new owners appear to be connected with very shady operators, who, in the past, were found to be using fake/pirated copies of games. The bottom line is that they cannot be trusted. There are plenty of better casinos to choose from.
First Impression
BETAT Casino was once a highly promoted casino here at Casinomeister. This was due to their casino’s iGaming rep’s presence in the forum and the fact that they were adamant about treating players fairly and professionally.
Things were going quite well until they had a change of ownership in 2018, not that changing ownership is necessarily a problem. Still, to remain Accredited at Casinomeister – we need to know who owns the casino, not just the company (NRR Entertainment). We need to know who the people are.
We need to make sure that our group of Accredited Casinos is not marred by dodgy owners, people who lack business ethics, or who may have run rogue operations in the past. It is one of the requirements of becoming Accredited at Casinomeister.
The UK Gambling Commission licensed BetAt, but they lost their license for not being upstanding and forthright – which is another worrying sign. Today, they rely solely on their license from the Malta Gaming Authority. Read this BetAt Casino review to find out why we recommend you stay away from their site.
Pros
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Fast Cashouts
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Withdrawal lock feature
Cons
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Had their UK license revoked
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Won’t share ownership details
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Possible connections with rogue operators
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Poor mobile casino
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Lazyweb design
BONUSES AND PROMOTIONS
Welcome bonus promotions and new-player casino bonuses are offered at virtually all online casinos, and BetAt is no different. While we do NOT recommend you play at this rogue casino, we’ll run through the welcome bonus offer and casino bonuses BetAt offers below in the interests of transparency.
Welcome Offer
The main welcome bonus at BetAt casino is relatively simple – and it’s a first deposit bonus. This first deposit bonus is delivered in a 100% matched deposit bonus up to $150. Also, players receive at least 50 free spins. These 50 free spins are to be used on the NetEnt slot, Starburst.
All BetAt casino bonuses come with fairly standard wagering requirement restrictions, and the wagering requirements for the first deposit promotion are 30X. Wagering requirement restrictions must be completed within 7 days; the bonus funds will be forfeited if you do not complete the wagering requirement restrictions.
While playing with bonus funds, you are limited to a maximum bet of $5. The minimum deposit to claim the bonus is $20.
No-Deposit & Free Spins Offers
BetAt Casino does not offer a no-deposit-required bonus or no-deposit-required free spins promotion at writing. They rarely run free spins promos, so, aside from the free spins you’ll get when you first join, you’re unlikely to get many free spins. If a free spins bonus runs, it will be announced on the site’s “Promotions” page.
VIP and Loyalty Programs
In keeping with their “let’s NOT look like a world-class casino,” BetAt does not appear to offer any VIP or Loyalty program. Why- we don’t know, but it’s a good thing, in our eyes, as it means fewer new players are likely to sign-up at the site without knowing its shady background.
Banking & Payment Methods
BetAt has a few deposit methods that new players and existing customers can use, including all major debit and credit cards, in addition to VISA and MasterCard. They also allow players to deposit using other payment methods, including Skrill, Neteller, ecoPayz, Paysafecard, WebMoney, Puggle Play, and Moneta.
The casino does not charge any deposit fees, and they offer a range of currencies, including EUR, GBP, USD, and CAD. The minimum deposit of $10 is found on most payment methods, though some banking options require you to make a minimum deposit of $20.
Withdrawal Speed
Back in the day when BetAt Casino was one of the best online casinos here at Casinomeister, they were famed for their fast withdrawal time-frames, often processing cashouts in just a few hours.
While this may be the same today, it seems unlikely, and the days of a withdrawal being processed in under 4 hours appear to be long gone. Surprisingly, funds can be locked after a withdrawal.
Average Based on 8 real users
Responsible gaming
BetAt likes to make out that they take responsible gambling seriously. Still, the reality of the situation is that any responsible gambling tools and resources they offer are there only because their regulator requires them.
We found their responsible gambling pages to be bland, lacking in information, and essentially presenting new customers only with the bare minimum.
Sure, you can set deposit limits, take a time-out or use the self-exclusion function, but it’s clear responsible gambling isn’t a major concern for BetAt. The casino takes it nowhere near as seriously as some of the recommended online casinos here at Casinomeister.
Customer support
BetAt Casino operates a live chat facility 24 hours a day, 7 days a week, although, in reality, you may find yourself waiting quite a while to be connected to a live chat operator. Why they advertise their customer support team as working 24 hours a day, 7 days a week when, clearly, they don’t, is beyond us.
Along with a live chat, BetAt Casino also offers customer support via email, although response times are very slow, and some players report waiting up to a week to receive a reply to their messages!
KYC
BetAt Casino does not process any withdrawals unless a player has verified their account, being as bold as to state:
“Verification is a simple process which proves that you are indeed the person you are claiming to be. Unfortunately, we will not be able to pay out withdrawals without your account being verified, so, to avoid possible delays, send in your documents as early as possible.”
They claim that once you send in any required documents, you will be approved within 48 hours – but we’ve seen complaints from players who’ve waited weeks for their accounts to be verified. Yet another reason not to touch this shady site with a barge pole.
Website Experience and Features
While there isn’t a dedicated BetAt Casino mobile app available, you can play online with your smartphone or tablet by heading to the casino from your mobile device’s internet browser.
Even though the casino is somewhat easy-to-use and easy-to-navigate, it’s incredibly basic, and it looks like the casino really has done the bare minimum when it comes to developing its mobile casino.
The casino’s desktop version is largely the same, and BetAt offers nothing we haven’t seen thousands of times before; the website looks rushed, lazy, and definitely not up to scratch with what we’d expect to see in today’s iGaming industry.
Brand games
Providers
BetAt Casino offers games from various software providers, and they offer some of the best online game developers around. However, just because many of the top real money software providers are found at their site does not mean they’re a reputable site.
Some of the software providers at BetAt include 1×2 Gaming, BetConstruct, Big Time Gaming, Cryptologic, Genesis Gaming, Leander Games, Microgaming, NetEnt, NextGen Gaming, Quickspin, Rabcat, and XPro Gaming.
Slots
The primary focus at BetAt Casino is slot games, and, back in their prime, we’d have had no issues recommending new customers in search of a great selection of video slots and slot games to check the site out.
They offer a wide variety of slots from numerous software providers, with many Microgaming games on offer. Our forum is packed with winner screenshots of Thunderstruck II, Immortal Romance, Spring Break, Break da Bank Again and more, and all of these games are offered at BetAt Casino.
NetEnt is just as popular. This Swedish-based software provider is behind some of the most popular releases in history, including Dead or Alive II, Gonzo’s Quest, and Twin Spin. BetAt Casino offers most NetEnt slots, although there are far better casinos to play NetEnt games, casinos where you can be sure you’re playing in a fair and safe environment.
NextGen Gaming is another well-known game provider which has been churning out games like DC Comics The Flash, Batman, and Green Lantern, and these are more of the slots you’ll find at BetAt Casino.
While it may seem like the online gambling site can offer a great selection of slots and game options, remember that BetAt Casino is ROGUED here at Casinomeister. We Do Not Recommend You Play At This Casino.
Live Dealer Games
Unfortunately, when we were writing this review, we didn’t find any live dealer games available at BetAt Casino. It’s unusual for a casino not to offer a live casino in today’s online gambling world, so it’s likely a regulatory decision.
Canadians will NOT be able to play live dealer games at BetAt Casino – so it’s just yet another reason not to join the casino!
Unfortunately, when we were writing this review, we didn’t find any live dealer games available at BetAt Casino. It’s unusual for a casino not to offer a live casino in today’s online gambling world, so it’s likely a regulatory decision.
Canadians will NOT be able to play live dealer games at BetAt Casino – so it’s just yet another reason not to join the casino!
Roulette & Blackjack
The selection of casino table games at BetAt Casino is dismal. When we were putting this review together, we weren’t able to find any Roulette or Blackjack games for players to play.
This is very strange; virtually every online casino on the planet offers a wide variety of real money casino table games. The fact that BetAt Casino doesn’t is yet another red flag. They have a decent number of slots, but that is about it.
Table Games
Like Roulette and Blackjack, BetAt Casino offers zero other casino table games or video poker machines. Even NetEnt casino table games are unavailable. So, once again, we have some serious concerns as to why there are no video poker or poker games on offer.
If you’re looking to play online games – other than slots – then BetAt Casino is certainly not a site you’ll want to sign-up to and use your real money at.
Progressive jackpots
As if things weren’t already bad enough, BetAt Casino doesn’t appear to offer any progressive jackpot games either! This means you won’t find classics like Mega Moolah – or NetEnt classics like Divine Fortune and Hall of Gods.
Players looking to play jackpot games from NetEnt and other major studios will need to look elsewhere; BetAt Casino offers a truly awful selection of games other than their slot machines, and players will find zero non-slot games to choose from.
About the Team and History
BetAt was first established back in 2011, and, in their early years, they were a solid online casino. We were happy to recommend them, and their iGaming rep was very active in the forum. Alas, how things have changed.
BetAt Casino is owned and operated by Max Ent Limited, previously known as NRR Entertainment. The online gambling operator holds a gaming license from the Malta Gaming Authority. They used to have a license from the UKGC, but this was revoked, with the regulator highlighting concerns regarding the new owners and their ability to operate a fair and regulated casino.
Complaints and Track Record
From our Slotty Vegas Casino Review:
In April 2018, concerns arose in which affiliate program numbers were flagged as incorrect, and some of our trusted competitors (like the Pogg) discovered worrying issues with affiliate accounts being “de-tagged” from player accounts, essentially meaning that affiliates were not receiving the payouts they were legally entitled to.
Although this problem was eventually resolved, BetAt Casino has been unwilling to tell us anything about who their new owners are, which means that they’re not eligible to be placed in our Accredited Casino section here, Casinomeister.
What’s more, in December 2018, details surfaced that strongly suggested a connection between BetAt Casino and VulkanBet, a casino that has previously been linked to a group of online gambling operators that runs pirated copies of games.
Again, in conjunction with some of our other trusted partners, it’s our view that BetAt Casino – and some of the other properties within their group – are actively involved in unethical business practices. It appears as though they actively work to hide who is really behind their site.
To make matters worse, MaxEnt Ltd. assets had their UK Gambling Commission license suspended in May 2019, with the regulator expressing questions about the new owner’s ability to retain a license. This means that UK players are now unable to play at or join the online casino.
Casino Facts
Founded | November 2011 |
Accredited | September 2013 - April 2018 |
Jurisdictions | Malta Gaming Authority |
Casino representative | Affiliate Manager |
Affiliate program | Bringit Affiliates |
Is this casino certified at Casinomeister | No |
Payout Time | 0-5 hrs |
Reverse Time | 0-5 hrs |
Payout Limits | 25k per month excluding progressive jackpots |
Weekend Payouts | Yes |
Locks Withdrawals | Yes |