Wheelz Casino Review

Decent sign up bonus

By Alex Smith, Last updated Jan 2, 2024

Casinomeister's Verdict

Wheelz Casino is a relatively new online casino which is connected to Wildz and Spinz Casinos – and owned by the Rootz Ltd group. Perhapz theze cazino ownerz have issuez with the letter Z. Jeezus! Anyway, the site offers a wide variety of casino games, has decent bonuses and promotions. It’s licensed in the EU by the Malta Gaming Authority and the Germans.

This is a new casino for us – so the usual emptor caveat applies. In this Wheelz Casino review, we will be looking at precisely what the site has to offer its players.

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6.6 Our Rating
N/A Player Rating
wheelz.com
2021
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First Impression

Our first impression of Wheelz is that it seems likely that they have it together. Yeah sure, an MGA license are a dime a dozen – and most anyone can get a license via the MGA, but they have a German one as well. And if you know Germans like we do, they can be intensely bureaucratic and mind numbing stickler for the rules. Germans like rules – it’s a historically proven fact.

Germans also LOVE David Hasselhoff – he is a cult figure in Deutschland, believe it or not. Mr. Hasselhoff’s image is a reoccurring sight everywhere on this casino website – obviously he has given his blessing to have his persona used throughout. So even though this may seem discomforting to some, it is actually an excellent sign that this online casino has its act together enough to swoon over Mr. Hasselhoff, and to get his manager to agree to use his likeness on the Wheelz Casino website.

The rest of the site seems fresh and shiny – the licensing information is easy to find (you might need a German IP to see the German licensing info). The rest is pretty standard and nothing to spark any alarms or red flags.

Pros

  • MGA license, German license

  • Over 3,000 casino games

  • 24/7 support

  • Loyalty Program including 20% Weekly Cash-back

  • Extra Wheel & Wheel of Spins reward features

Cons

  • No UK, no US

BONUSES AND PROMOTIONS

Wheelz Casino is unique in the fact that it really goes out of its way to offer players as many bonuses and promotions as possible. Unlike many sites, this doesn’t just go for the main welcome bonus. If you become a regular player at Wheelz Casino, you’ll be inundated with various bonuses and promotions. These are all designed to make your experience as pleasurable as possible!

In the following few subsections of this Wheelz Casino review, we’re going to be looking at some of the main bonuses and promotions you’ll be able to find at the casino. We’ll kick things off by looking at the main welcome bonus on offer to new players.

Welcome Bonus

We really like the way that Wheelz Casino has structured its welcome bonus promotion. Take a look at what they have to say about it:

Start your Wheelz journey by taking advantage of our generous 100% Welcome Bonus. Once you’ve made the first real money deposit into your account, we’ll match it all the way up to €300. Please note that any bonus funds we credit you as part of the welcome offer are subject to our usual wagering requirements.

We know that on occasion, you may want immediate access to your funds, so therefore all bonuses at Wheelz are forfeitable (‘non-sticky’). This allows you to withdraw your Real Money balance at any time, but doing so relinquishes any rights to uncleared Bonus funds. See more on this in the ‘Wagering Requirements’ section.

On top of the deposit match offer, we’ll also chuck in 100 free spins upon your opening deposit, spread over a total of 10 days. Each day you’ll get ten free spins to use on a popular video slot developed by one of the industry’s leading providers, like NetEnt, Relax Gaming, Play’n GO, Microgaming, Push Gaming, and more.”

Now, it’s important to note that the 100 free spins aren’t credited to your account all at once. Instead, as part of the deposit bonus promotion, you’ll receive ten on the first day you create your account and ten on each subsequent day for the first ten days. When you choose to claim the main deposit bonus, you’ll be able to claim a total of 100 free spins, and it’s not uncommon for free spins to be distributed daily like this, so we don’t have any major issues with this.

Wheel of Spinz

Wheelz Casino offers a unique promotion called the Wheels of Spinz, which gives you the chance to win even more free spins. It’s part of the main rewards program, and here’s how it all works; each time you place a bet at Wheelz Casino, you’ll notice that your individual progress bar starts to increase at the top of the screen. Each time you fill this bar, you’ll get access to what the online casino calls a ‘one-of-a-kind bonus feature,’ which awards you a certain number of free spins to use on a specific video slot.

Once you’ve levelled up enough, you’ll get to spin a giant Wheel of Fortune-esque wheel, and this will see one light on the Wheelz logo lighting up. You’ll get DOUBLE the reward on your sixth and final spin if you manage to light up all six letters. At this point, the logo is reset, and you’ll start over.

It may sound a little complicated, but it’s actually a really unique, novel promotion. We like the fact that you get to spin the wheel quite frequently. The Wheelz Casino bonuses are readily accessible to you, and you don’t have to wait around for long to get rewarded!

Extra Wheel

The Extra Wheel promotion is all about rewarding players and is proclaimed to be a bonus of “The Hoff” joining the online casino. It’s delivered in the form of a special new bonus game that’s called, fittingly, the Extra Wheel.

Whenever you’re playing one of the many casino games at Wheelz Casino, provided you’re staking 20 cents or more, you’ll notice that the Extra Wheel bonus can trigger randomly. This will then spin to reveal one of the following rewards: Double Speed, 99% Progress, Cashback, Bonus Money — you can even win wager-free cash!

Plus, like we just saw in the original Wheel of Spinz promotion, you’ll also be able to receive double the reward value on your 4th and last spin when you manage to spell out “HOFF.” As with all bonuses and promotions, there are a few terms and conditions to be aware of; naturally, only real-money bets count towards the potential triggering of the Extra Wheel, and winnings are sometimes subject to other terms and conditions. Always make sure to read them in full!

Multiplier Tournaments

Multiplier Tournaments are hosted pretty frequently at Wheelz Casino. They’re designed to reward players who manage to achieve the biggest multiplier wins during a specific promotional window — in other words, a set time frame.

As a general rule of thumb, the prizes you can win as a result of these are cash prizes (which aren’t subject to any wagering requirements). You can also win multiplier rewards if you manage to land the highest score.

The online casino calculates the multiplier wins by dividing a single game round win by the original stake amount. Higher-staking players don’t have an advantage over lower-staking players; it’s all about the player who manages to get the biggest “X” win.

No-Deposit & Free Spins Offers

Wheelz Casino doesn’t currently run any no-deposit bonuses or no deposit free spins for NEW players. However, they have an entire page on their website dedicated to discussing no-deposit bonuses, and they state that they do hand them out quite frequently. Here’s what they say:

On random occasions, Wheelz will treat you to a batch of Free Spins simply for being a valued customer.

Your spins will be sitting waiting to be claimed under ‘My Rewards’ in your account, with our usual wagering requirements. That’s all there is to it. Simply log in, claim your Free Spins, and get spinning!

Once again, remember to set your marketing consent to active, so you know when these offers become available.”

VIP and Loyalty Programs

The VIP program at Wheelz Casino varies slightly from the Extra Wheel promotion we just discussed. There are two main components to the VIP program. The first is up to 20% cashback, paid to your account weekly. For “loyal members” (Wheelz Casino doesn’t state what exactly this means), cashback is permanently active, meaning you’ll always be able to claim it whenever you’re playing at the online casino and endure a losing session.

One of the biggest benefits of the cashback program at Wheelz Casino is the fact that all cashback is paid into your account as real money! That means there aren’t any wagering requirements attached, so it’s not hard to see why so many players choose to join Wheelz Casino Canada, despite being a relative newcomer in the online gambling industry!

In addition to this cashback promotion, all Wheelz Casino loyalty members receive access to a dedicated account manager. These managers are available via WhatsApp, mobile and email, and they’re there to make sure that any issues you may have (big or small) are resolved as quickly as possible.

BANKING AND PAYMENT METHODS

When it comes to banking options at Wheelz Casino, the site does a pretty good job of making sure that players are able to make deposits and withdrawals in a way that suits them. For example, when it comes to e-wallets, Wheelz Casino offers three different methods; MuchBetter, Skrill and ecoPayz. These e-wallets can be used for both deposits and withdrawals, and the minimum deposit for all of them is just $10.

When it comes to debit and credit cards, Wheelz Casino allows you to use two; VISA and MasterCard. Again, these debit and credit cards can be used for deposits and withdrawals, and the minimum deposit amount is $10.

There’s also an additional payment method which is Paysafecard. Due to how this payment method works, it’s not currently possible to use it for withdrawals; it’s set as deposit-only. The minimum deposit for Paysafecard deposits is $10.

All deposits at Wheelz Casino are completely free of charge to make. When we were writing this Wheelz Casino review, we were happy to see that the online casino doesn’t charge any fees to process the withdrawals — every cent you deposit into your online casino account is yours to keep.

Withdrawal Speed

When it comes to withdrawal speeds, Wheelz Casino doesn’t provide any information about the speed at which it processes cashout requests. All they say is that “we seek to have most of the withdrawal requests processed quickly.” To us, this signifies that it’s unusual for withdrawals to take more than 24 hours.

However, the time it takes for withdrawals to reach your bank account or e-wallet depends entirely on the payment method you choose to use. The casino’s processing speed has no impact or bearing on this.

Responsible gaming

Wheelz Casino has made a considerable commitment to protect its players from gambling damage and has put several processes in place to do this. All of this information can be found in the ‘About Us’ part of the online casino’s main page, which is accessible through a link at the bottom of the website.

Customers may access these materials by visiting their profile and clicking on the ‘Responsible Gambling’ buttons. They may establish deposit restrictions daily, weekly, or monthly basis, take a break for a certain period and get updates on how long they’ve been playing.

Users may also self-exclude from the site for six months or five years, altogether preventing them from accessing Wheelz Casino. Wheelz Casino is also committed to avoiding underage gambling, with all earnings forfeited by players under the age of 18. These individuals may also be reported to the proper authorities.

All players are also recommended to utilize third-party tools to block children under the age of 18 from accessing the platform or any other inappropriate content on the internet. According to Wheelz Casino, Cyberpatrol, Cybersitter, and Net Nanny are all acceptable options.

Customer support

Wheelz Casino recognizes the importance of providing players with a flexible and efficient customer support portal, so their customer support team is available 24 hours a day, seven days a week. No matter when you play at Wheelz Casino, you’ll be able to get help and support if you need it.

Wheelz Casino, unlike many other online casinos, does not have the finest FAQ section we’ve ever seen, and they only address a handful of the most basic inquiries. You’re more likely to need to contact the customer support service. However, we checked out the customer support options while composing this Wheelz Casino review and were relatively impressed.

The live chat feature at Wheelz Casino is the initial method of contacting the customer service staff. You may talk with a trained customer service staff member in real-time right from your internet browser window via live chat. To start a new live chat session, go to the customer service website and click the live chat button. You’ll be able to connect with an agent right from your browser window.

Email assistance is also accessible at Wheelz Casino. It is often used when sending confidential papers to the online casino or when the live chat customer service team cannot assist you. However, keep in mind that the email support staff receives many requests, so you may have to wait up to 48 hours for a response. Wherever feasible, we highly advise you to use the live chat feature.

KYC

One of the things that online casinos’ online gambling authorities are looking at is how they go about verifying their players, which is necessary for a variety of reasons. First and foremost, iGaming casinos must be able to verify that their customers are of legal gambling age, which in most countries is 18. Second, casinos must ensure that players who deposit money and play on their site are not laundering money, which is one of the reasons why both know your customer and source of wealth checks have been implemented in recent years.

When you play at an online casino, there’s a good possibility you’ll be subjected to a know-your-customer verification process. If you reside in the United Kingdom, you must complete this verification check before you may deposit money and begin playing the games available.

You’ll need to supply the casino with a few different papers to pass the verification check, the first of which must show your name. Your driver’s license or passport and, if appropriate, a national ID are acceptable documents to verify your name.

Furthermore, you must show evidence of your address. A government-issued document, tax return, bank statement, or utility bill are acceptable proofs of address. These documents must include your full name and address, and they must be dated within the last three months.

The casino staff will attempt to process your papers within 48 hours after you have submitted them. It may take a little longer in rare instances, particularly if the casino has to seek extra evidence from you. Don’t worry; you shouldn’t have to wait long to go back to playing.

Website Experience and Features

One of the most impressive aspects of the online casino is how it was built and developed; when writing this review, we found the site incredibly easy to use, easy to navigate, and user-friendly. Thanks to well-positioned and easy-to-see filters and buttons, finding your way around is straightforward.

All of the games available at the casino are developed using HTML 5 technology. This means that you do not need to download a desktop client or any additional plug-ins or pieces of software to your computer or laptop to begin playing.

While they do not currently offer a dedicated mobile casino app, their website is fully mobile optimized. If you would like to play at the casino from one of your mobile devices, head to the casino through your mobile Internet browser. You will automatically be redirected to a mobile-friendly version of the website.

Brand games

Providers

Wheelz Casino doesn’t boast the most extensive portfolio of games we’ve ever seen. However, during the writing of this Wheelz Casino review, we found them to offer games from most of the world’s leading game developers and software providers, including NetEnt, Play’n Go, Red Tiger Gaming, Microgaming and Evolution Gaming.

In the sections below, we will be taking a look at some of the different games you can expect to find when playing at Wheelz Casino.

Slots

There are TONS of video slots to enjoy at Wheelz Casino, and we think it’s probably fair to say that slot games make up the vast majority of the games you’ll be able to play. Let’s take a look at a couple of the most popular:

Twin Spin is a one-of-a-kind NetEnt video slot found in the “slots” section. All spins start with the Twin Spins, which are neighbouring reels joined together and feature similar symbols. The red lights that shine behind the reels as they first start rolling can be used to distinguish which of the five reels is the twin.

The twin reels will become triplet, quadruplet, or even quintuplet reels when the reels are spinning, all having the same symbols. As one would expect, this level of synchronization around the board will significantly increase your winnings. Not just that, but this expansion has a chance to happen with any single spin. If you land a nearly full screen of the Diamond symbols, you can win upwards of 1,000 times your bet!

Temple Tumble Megaways is another top-rated video slot you’ll be able to play at Wheelz Casino – and it comes to us from Relax Gaming. Utilizing the Megaways mechanic from Big Time Gaming, Temple Tumble Megaways is all about clearing blocks from the screen.

Once you manage to do so, you’ll trigger the main free spins bonus round, and you can then choose from one of three different free spins bonuses. There’s a volatile free spin round, a medium variance free spins bonus and a low variance free spins bonus. It’s possible to win up to 8,000X while playing the game, so it’s easy to see why it’s so popular among players!

Live Dealer Games

If you’ve ever read any of the reviews here at Casinomeister, you’ll already know that we’re big fans of live casino games. A couple of our members even have their own websites dedicated entirely to reviewing and analyzing various live casino developers. It’s clear that players, on the whole, are keener than ever to start enjoying the thrills of live dealer gaming.

When we were putting this review of Wheelz Casino together, we wanted to look closely at the various games offered by the site. We also wanted to look at which software providers the online gambling operator uses to power their live dealer casino.

While they offer a few different game developers, it’s Pragmatic Play that’s used in their live casino, which we’re delighted to see. Pragmatic Play only started to produce live dealer games a couple of years ago. Still, already, they’ve started to give the more prominent household names like Evolution Gaming and NetEnt a run for their money; their live dealer games are incredibly well-made and high quality.

Their games don’t just include cookie-cutter classics like roulette, blackjack, and baccarat (although they offer a sizable number of them). They also offer players a wide variety of unique (even ‘contrarian’) games, much like we’ve seen from most other game developers in the live casino industry. Top marks for Pragmatic Play here!

Table Games and Video Poker

When it comes to blackjack, Wheelz Casino offers a somewhat decent selection of games to choose from, but it’s fair to say it could be a lot bigger. Currently, there are six blackjack games to choose from, including blackjack, classic blackjack, blackjack multi-hand, Atlantic City blackjack and blackjack+.

There’s a similar number of titles to choose from when it comes to roulette. These include European roulette, American roulette, and a couple of other variations.

Unfortunately, there are only a few other games like baccarat and Punto Banco and just one video poker machine. This is a point we’d like to see the casino improving on in the future as we like to see as much variety as possible when it comes to the casino games you can play. However, the live casino is well-stocked with live dealer games, so you don’t have to worry about that!

Progressive jackpots

When it comes to Wheelz Casino Canada, aside from the video slots, one of the other most popular types of game, you’ll be able to play progressive jackpot ones. Progressive jackpot games are incredibly popular among players as they allow you the chance of winning life-changing amounts of money while risking relatively little of your own cash. Some of the progressive jackpots at Wheelz Casino feature jackpots worth more than $10,000!

At the time of writing, some of the most popular progressive jackpot games, touted as being “Mega Jackpots,” include Mega Moolah, Mega Moolah The Witch’s Moon, Absolootly Mad: Mega Moolah, Atlantean Treasures Mega Moolah, Immortal Romance Mega Moolah, Juicy Joker Mega Moolah, Fortunium Gold: Mega Moolah, Mega Moolah Goddess, Ancient Fortunes: Poseidon WOWPOT, Sisters of Oz WOWPOT, Hall of Gods, Arabian Nights, Mega Fortune, 9 Blazing Diamonds WOWPOT, Queen of Alexandria WOWPOT, Book of Atem WOWPOT, Sherlock & Moriarty WOWPOT!, Wheel of Wishes, Empire Fortune, Joker Millions, Forest Fortune, and Haunted Circus.

And that’s only counting the progressive jackpot games with so-called “Mega” jackpots — there are tons more, including 10-minute jackpots and more!

Please note, Wheelz Casino, like virtually every casino in the world, doesn’t allow you to use bonus money from the main deposit bonus or winnings from free spins on progressive jackpot games. That means you’ll need to complete the wagering requirements from the deposit bonus or free spins before you can begin playing the progressive jackpot titles.

About the Team and History

Wheelz Casino is owned and operated by a company called Rootz Ltd. They’re the same online gambling company behind other well-known and popular brands like Casino Cruise. When they launched Wheelz Casino, however, they wanted to kick things off with a bang, which is one reason they chose to partner up with David Hasselhoff! Here’s what they say on their site about the partnership:

“We have a very special partner who’s agreed to become the ‘Face of Wheelz’ and ensure we deliver on our promise. Armed with buckets of charisma and a healthy dose of Hollywood stardust, please welcome star attraction David “The Hoff” Hasselhoff to the party!

You’ll find The Hoff’s influence felt across all aspects of the casino, from our bright and cheerful branding that mirrors his personality to dedicated bonus games that incorporate this megastar’s likeness.

Rootz products harness state-of-the-art technology fine-tuned over several years. Throw David Hasselhoff into the mix, and the Wheelz team is confident we’ve uncovered a winning formula that offers an unmatched online casino experience.”

Wheelz Casino is licensed by the Malta Gaming Authority, and all of its games are audited and tested by third parties. These include all of their games, including live casino games, video slots, and even progressive jackpots!
There’s also German license that came into effect in 2021.

Complaints and Track Record

We only found ONE comment in the Casinomeister forums talking about Wheelz Casino, and it comes from popular members Kroffe! Here’s what he had to say:

Wonder if they will release a slot featuring The Hoff. I really feel like the market could use more than just the one that exists now. Aaa. Not sold on the casino name.”

As you can see, they didn’t have a lot to talk about, but it’s a sign that Wheelz Casino is slowly starting to grow in popularity!

Casino Facts

Founded2021
Accredited at CasinomeisterNope
JurisdictionsMalta Gaming Authority
Casino representativeRepresentative for Rootz Casinos
Is this casino certified at CasinomeisterNo
Payout time48 hrs
Reverse time48 hrs
Payout limitsN/A
Weekend payoutsYes
Locks withdrawalsNo
English, French Canadian
EcoPayz, iDebit, instaDebit, Interac, Interac e-Transfer, MasterCard, MuchBetter, Neteller, Paypal, Paysafe Card, Skrill, Trustly, Visa
Bank transfer, EcoPayz, iDebit, instaDebit, Interac, MasterCard, MuchBetter, Neteller, Paypal, Skrill, Trustly, Visa
Alex Smith

Alex is a 26-year-old writer from Brighton, in the UK, and for the past 8 years, he’s worked with a number of companies, creating content for blogs, news articles, and more. While Alex has written on a wide variety of topics, his speciality is online gambling – an industry he’s both passionate about, and experienced in. Having enjoyed gambling for over 7 years, Alex is a huge fan of video slots, and cites NetEnt, Big Time Gaming, Thunderkick, and Quickspin as his favourite providers. The topics he writes on are varied, but he loves nothing more than a good old slot review (he’s written over 1,000 slot reviews in his career), and he also enjoys writing in-depth gambling guides, along with casino reviews. In his spare time, Alex enjoys playing the guitar, and is a self-proclaimed horror film buff.

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