Betvoyager Review
Unethical Marketing
By Casinomeister, Last updated Nov 25, 2023
Casinomeister's Verdict
BetVoyager casino was established in 2007 by Gamesys Ltd. What is worse than spammers? Those who orchestrate and encourage it, that’s who.
It seems that someone at Betvoyager had a self-perceived Einstein epiphany when he or she thought “Hell, why pay for advertising? Let’s have a tourney and require that our winners boast about their winnings in the form in order to get paid.” Obviously, someone was doing too many bong hits at that meeting and gave it a “go”.
BetVoyager Tournaments
BetVoyager opens a series of tournaments with unprecedented conditions and a growing prize fund. Throughout the year players can enjoy mind-blowing prizes and adrenaline-boosting competitions. Anyone can be a winner, so hurry up and register in the upcoming Goldfish Bonanza Tournament with a €30,000 prize fund! Do not miss this unique opportunity!
To dismiss any doubts which players may have, the winnings can only be received upon one condition: the winners must make a publication regarding their win in the BetVoyager tournament.
The links to all the publications will be available on the BetVoyager site.
How to receive tournament winnings
The amount of winnings is credited to the player’s account strictly after he has made a publication regarding his win in the tournament on any gambling-related website (forum, blog etc). A player may use one of the posts templates, which can be found on the posts page or use his own text.
So what is the result? Freaking spam! One-time posters boast of their winnings and then get banned for spam. It causes more work for moderation, and it drives home the idea that it’s acceptable to exploit other people’s websites for their own selfish marketing purposes. It disrespects the bonafide forum community, and it highlights the fact that Betvoyager does not value these communities – especially Casinomeister’s.
The operator offers around 200 titles, including Slots, Table Games, Video Poker, and Specialty Games, all supplied by Betsoft and Reel NRG, in addition to the Gamesys Ltd. proprietary software.
This casino features dedicated desktop and mobile software, making it possible for its players to gamble on the go.
Nevertheless, our BetVoyager casino review has revealed that the operator has a lot of gaps to fill and their false marketing practices create an outsized hype about their product.
First Impression
When we first entered BetVoyager’s virtual doors, we were met with a pleasant-looking platform dominated by a colourful promotional banner in the middle of the page. Even though the website’s homepage bears no spectacular characteristics in terms of design, it still looks neat and well-organized.
Shortcuts to the most important site sections are lined up at the top of the page, right underneath the player’s username, casino balance, “Deposit” button, and the golden BetVoyager casino logo on the left side of the margin.
By scrolling through the page, you will get an overview of the operator’s gaming offer, with game categories listed on the left-hand side. The bottom of the page is reserved for the details regarding the accepted payment methods, ownership, legal information, and a plethora of shortcuts to the different sections of the site.
However, this is just what the first glimpse into BetVoyager casino provides you with. If you want to learn all about this operator’s key features and inner workings, keep reading our comprehensive review.
Top 5 casinos 
-
First look
Bonuses and Promotions
Whether you’ve just joined BetVoyager casino or have been using its services for some time, you will be able to take advantage of the casino bonuses from its collection of promotions. Like almost all other gambling operators, BetVoyager offers a first deposit bonus, but that is not the end of its promotional offer. After you’ve used up the bonus funds, you will be able to take advantage of other offers in the form of free spins, deposit and no deposit bonuses, cashback, tournament prizes, and more.
Welcome Bonus
Once you register an account in casino BetVoyager and make your first deposit, you will become eligible for the casino’s welcome bonus package offering up to €900 in bonus money and 230 spins on selected titles.
The deposit bonus funds are divided into three parts and credited to the user’s account after each of the first three deposits. Here is how much you can expect to get each time:
- First deposit — 100% bonus up to €200 + 100 spins on Sugar Pop Slot
- Second deposit — 75% bonus up to €300 + 75 spins on Gypsy Rose Slot
- Third deposit — 50% bonus up to €400 + 50 spins on Rook’s Revenge Slot
Naturally, the promotion comes with specific terms and conditions. For instance, you can’t claim the offer until you’ve verified your mobile phone number, and you have to deposit at least €25 to qualify for each part of the promotion.
To be able to withdraw the winnings obtained while playing with the active deposit bonus, you will have to roll over the total amount of the qualifying deposit + the bonus amount 35x. This is a reasonable requirement, considering the fact that the industry standard for play-through requirements is around 40x. Besides, the 30-day limit it comes with is a sufficient amount of time to fulfil this condition.
We must also note that the free spins from the promotion come with their own separate requirements. Namely, while the spins have an expiration period of 30 days, the winnings resulting from them have to be wagered 60x within five days from the moment they are received.
While we’re on the topic of the wagering requirements, we mustn’t fail to mention that wagers on different games have a different contribution percentage. For more detailed information on the games’ stake contribution, please visit the Bonus Terms and Conditions page on the casino’s website.
Another bonus condition you should be familiar with is the maximum withdrawal amount of €1,000. Still, even if you win more, the operator will allow you to continue wagering the funds that exceed this amount, albeit with play-through requirements of 60x. However, we must note these requirements apply only to the amount of the remaining winning and not to the initial deposit.
Besides, it is your choice whether you want to continue fulfilling the requirements or not, as you can always cancel the bonus you’ve claimed. However, keep in mind that you will forfeit all of the remaining bonus funds and winnings if you decide to do this.
No-Deposit & Free Spins Offers
Although no deposit bonus promotions have become quite a rare sight in online casinos, newly registered players in BetVoyager casino are offered one. All you need to do to claim 5 free spins on More Gold Diggin’ is register an account and verify your mobile phone number.
While the offer comes with relatively low claiming conditions, other terms are much stricter compared to the deposit bonuses. Namely, you will be able to make your winnings withdrawable only if you complete the wagering requirements of 60x in five days. Furthermore, you will be able to withdraw a maximum of €500.
When it comes to other free spins offers you can take advantage of, our BetVoyager casino review has revealed there are plenty of them beyond the no deposit and the welcome bonus package.
For instance, you can claim 20 spins on the slot of the day every weekend as a part of a Free Spins Weekends offer. Likewise, you can get different amounts of spins if you sign up for the operator’s newsletter or if you complete tasks as a part of the Leprechaun Treasures promotion.
VIP and Loyalty Programs
Unfortunately, BetVoyager casino doesn’t currently run VIP and loyalty programs. While this can be considered a drawback, especially since these have become somewhat of a staple in online casinos, the operator makes up for the lack of them by offering regular bonuses that provide incentives for the players.
Sign up screenshots
BANKING AND PAYMENT METHODS
When it comes to online casino deposits and withdrawals, the operator has made sure to enable some of the fastest, most popular, and most convenient banking options players can use. The seven payment methods currently available for deposits include Visa/Mastercard, UPayCard, EcoPayz, Neteller, Skrill, YooMoney and Paysafecard.
Once you’ve confirmed the transaction using any of the methods mentioned above, it will be processed instantly, and you will be able to see the funds in your casino account. Not only does the casino have no fees, but it also covers all commission charges incurred by the payment provider.
The minimum deposit limit is fairly low — only €2. This goes for all payment methods except Neteller, which has a minimum deposit limit of €10.
Withdrawal Policy
When you’re ready to cash in on your winnings, you can use the same payment options that are available for deposits, except Mastercard and Paysafecard, which don’t support withdrawals. However, not every option is available to every player, as the casino only allows payouts via those payment methods a player has used to make a deposit.
Although the casino covers the commission charges and applies no transaction fees to the players’ withdrawals, it does have a house fee of 10% on all winnings generated from the games with equal odds.
While we can’t say that the fee policy is very favourable, we were pleased to see that that the minimum withdrawal limit is only €1 for all payment methods except Visa, in which case you can withdraw a minimum of €55. On the other hand, the maximum the casino allows you to withdraw in one day is €5,000.
In most cases, you won’t need to wait for a long time for the requested amount to be transferred to your account. Most transactions are processed within 24 hours, but this period can be extended depending on the requested amount, the payment method selected, and any privacy concerns that may come up. The longest transaction time is up to 20 days, in case of payouts exceeding €10,000.
Also, take into account that the casino will ask you to submit copies of personal documents as a measure of verifying your identity. You can learn more about the operator’s KYC policy below.
Responsible Gaming
While gambling can be a fun way to spend your free time, it can turn into a serious problem if you do it too often or spend the money you can’t afford to lose. If you find yourself struggling, you can visit the Responsible Gambling section on the Bet Voyager website, where you can find useful resources that can help you overcome this problem.
The casino allows its users to set daily, weekly and monthly deposit limits or request self-exclusion. For further assistance, the site also offers links to independent organizations that can provide support for people battling addictions and help them gamble responsibly.
Customer Support
If you encounter any problems using the BetVoyager services, you can contact its customer support via the following channels:
- Email — support@betvoyager.com
- Phone — (+5999) 4338840
One of the biggest drawbacks of the casino’s customer support service is the fact that it doesn’t offer a live chat function. Live chat is the easiest and fastest way for players to get their queries resolved, which is why most gambling platforms employ this kind of service.
KYC
When it comes to the operator’s KYC policy, upon carefully reviewing the operator’s Terms and Conditions section, we found out that players need to verify their identity and address before they can be allowed to withdraw money from their casino balance.
Therefore, the casino may ask for a copy of a player’s photo ID, driver’s licence, or passport, along with recent utility bills or bank statements as proof of address. Additionally, the casino may also ask its members to provide proof of the ownership of the payment methods used to deposit and withdraw money.
Website Experience and Features
Desktop and Mobile Gaming
At first glance, the BetVoyager casino site looks neat and functional, but once you start using its features, it becomes clear that it is in dire need of some updates. The platform feels a bit dated, lacks some navigation and search tools, and its response time could be significantly improved.
The same can be said of the operator’s downloadable desktop client. Although it was designed to facilitate user experience, the software lacks some of the site’s essential features, such as the user account page and the FAQ section. At the same time, it features a promotional section with expired bonus offers.
On a positive note, the software can also be used on mobile iOS and Android devices, allowing clients to play most of the casino’s games on the go.
Unique Features
When it comes to the features that set Bet Voyager apart from its competition, we can’t fail to mention its exclusive equal odds games. These games come with no house advantage, which is an extremely rare occurrence in the iGaming industry, considering that this is the main source of every online casino’s revenue.
However, these games still come with some strings attached. All winnings obtained from playing these titles are subject to a 10% house fee, which is deducted from the player’s account immediately upon a deposit or just before a withdrawal.
Brand games
Providers
With only around 200 games available, the gaming portfolio in BetVoyager casino is not particularly substantial, especially when compared to other online operators. In addition to that, most games come from only two software providers — Betsoft and Reel NRG.
Nevertheless, the gaming library boasts some unique features, such as exclusive titles and games with equal odds and no house edge. One can also expect to find regular and 3D Slots, as well as Table and Specialty Games. Unfortunately, there is no Live Casino.
Slots
Video Slots fans will be happy to hear that these games make up the lion’s share of BetVoyager’s gaming offer. Players can enjoy some popular titles, including Mr. Mostacho, Nefertiti’s Gold, Money Galore, Dragon’s Castle, Treasure Room, and Tiger’s Claw.
In addition to these, the operator also offers 3D Slots, featuring outstanding graphics and movie and cartoon themes. Some of the most prominent titles from the category include Safari Sam 2, Primal Hunt, Take Olympus, Miles Bellhouse and the Gears of Time, Quest to the West, Monster Pop, and many more.
Thanks to the demo mode, you can try the games for free before deciding to place real money bets. The casino also enables instant play mode, allowing you to play its games directly from the browser.
A noticeable flaw of the gaming lobby layout is the absence of a search function and filters, forcing players to scroll through the game thumbnails until they find the title they are looking for.
Live Casino
Unfortunately, Bet Voyager doesn’t currently offer any Live Casino Games. The lack of such a popular category is a huge drawback for the casino, especially since so many of its competitors have included it in their offer.
Video Poker and Other Table Games
Video Poker fans can find some very popular variants of the game in the casino’s portfolio. The available options include Tens or Better, Jacks or Better, Deuces Wild, Joker Poker, and Double Joker Poker, to name a few.
In addition to Roulette, Blackjack, and Video Poker, the casino has other Table Games players can choose from. Namely, you can also find Baccarat, Craps, Sic Bo, and Dice, as well as titles like Casino War, Pai Gow, Punto Banco, Oasis Poker, Russian Poker, and Top Card Trumps.
The games with equal odds, such as Casino War, Stos, and Poker Switch, are certainly the highlight of this category. However, as we’ve already discussed, the winnings obtained from these games are subject to a 10% house fee.
Progressive Jackpots
The selection of Jackpot titles in BetVoyager casino leaves a lot to be desired. Players can satisfy their cravings for thrill and excitement by playing one of several Jackpot games developed by Betsoft, including Reels of Wealth, Greedy Goblins, and Tycoons. However, the largest sums you can win playing these games can hardly compete with tens of millions of dollars offered by some of the best Progressives on the market.
About the Team and History
BetVoyager casino was founded in 2007 by Gamesys Ltd. Casinos, a British gambling company in charge of other well-known gambling platforms, such as Virgin Casino and Starspins Casino. The casino holds two valid gambling licences issued by the Curacao government and the United Kingdom Gambling Commission. Ever since it was launched, it has been offering only casino games, and there have been no indications of it attempting to branch out into other gambling realms.
Complaints and Track Record
Our BetVoyager casino review has revealed that many players have mixed feelings toward this platform. Most of the negative feedback revolves around the lack of a live chat feature and very slow email response times. There are also questions about their licensing. On the other hand, a lot of players have reported their satisfaction with the withdrawal processing time and the casino’s proprietary games — most notably, No Zero Roulette.
Casino Facts
| Is this casino certified at Casinomeister | No |
| Payout time | 24 hrs |
| Reverse time | 24 hrs |
| Weekend payouts | No |
| Locks withdrawals | No |
The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com