Lucky Dino Casino Review
Incompetent management
Casinomeister's Verdict
Lucky Dino was at one time, a really cool casino, listed here are Casinomeister as an Accredited Casino in 2018. As the years passed, the ownership lost interest our community — and in their business in general. Their casino spiraled into a nosedive — a disaster of a business. They had the gall to notify their affiliate webmasters — without a warning — on shutting down their accounts. 500 webmasters CCed on to the same email (yes, we now have all of their email addresses, as they do ours) which is not only a serious breach of privacy, but a total lack of tact, proper business decorum, and professionalism.
Truly a sign of a failing business> Avoid at all costs.
Avoid at all costs
First Impression
LuckyDino Casino is a relatively good casino run by the same folks who run casinojefe.com, and so far so good.
This casino is licensed in Malta. Powered by NetEnt, Microgaming (comes with a few BTG slots), Play’n GO, Pragmatic Play, Yggdrasil, Habanero, Red Tiger, Thunderkick, Nolimit City and SGI (Williams, Bally, Barcrest) are used to power their casino games.
In an effort to expand their offering of casino games, the online casino has also added Pragmatic Play and Yggdrasil as well as live online casino mogul Evolution Gaming.
The layout of the casino works well – it is very intuitive – it was not difficult to find what I was looking for: two things – their Terms and Conditions and licensing information. (Those should be your first two stops as well).
Signing up to the casino was easy peasy. We had an account opened and verified within minutes. Please be aware that you do need a smartphone in order to be able to verify your LuckyDino Casino account.
Pros
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Nice looking website
Cons
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Incompetent management
BONUSES AND PROMOTIONS
Like most online casinos, LuckyDino Casino offers new players a deposit bonus, and we’re going to be taking a look at this main welcome bonus below.
Welcome Bonus
The main welcome bonus/deposit bonus available at LuckyDino Casino is delivered in two parts. On your first deposit you’ll be able to claim a 100% first deposit bonus of up to $200, plus 50 free spins to use on Book of Dead. The free spins are credited to your LuckyDino Casino account immediately.
Unlike most online casinos, LuckyDino Casino also offers you a welcome bonus not just on your first deposit… but also your second deposit. On your second deposit you’ll receive a 50% matched deposit bonus up to $200, along with another 50 free spins. That’s 100 free spins in total, and the 100 free spins are wager-free.
The wagering requirements for the main LuckyDino Casino bonus is 50X which is a little high, but, on the plus side, the bonus funds can be used on most of the casino games available at the site.
No-Deposit & Free Spins Offers
At the time of writing, LuckyDino Casino doesn’t offer any no-deposit bonuses; however, you do get free spins when making your first two deposits — and these free spins are wager-free, so it’s one of the better free spins offers we’ve come across.
VIP and Loyalty Programs
LuckyDino Casino offers a fairly standard VIP program; each time you make a bet at the casino you’ll notice that a rewards bar starts filling up. When you fill this progress bar, you’ll be awarded what are known as LuckyDino free spins, super spins and mega spins — free spins that vary in value.
Banking & Payment Methods
Lucky Dino Casino offers various payment methods, and you will be able to fund your account using your credit or debit card, along with various EWallets including: Neteller, Skrill, and pay safe card. Deposits are supposed to be credited to your account immediately, and Lucky Dino Casino does not charge any fees.
Withdrawal Speed
Withdrawals are processed on a near-instant basis at the online casino, and the maximum cash at time is just five hours, so, depending on the payment method you choose to make your withdrawal, you could see the funds appear in your account almost instantly.
Unfortunately, if you wish to withdraw more than $20,000, the casino reserves the right to divide the payout into 10 instalments for 10 months, paying just 10% of the requested withdrawal in one calendar month. This is a very poor decision we feel, and is going to be a major turnoff to high-staking players, as well as those more casual players who prefer not to have limits imposed on how much they can cash out.
Responsible Gaming
All players at Lucky Dino Casino have access to responsible gaming software that can help them handle their online gambling and keep it from spiralling out of control. It’s simple to set limits or set up a self-exclusion. You can do so at any time by visiting the responsible gambling resources website which can be found in the “My Account” section while you’re logged in.
A Self-Assessment questionnaire is also available to help players determine if their playing time is excessive. Self-exclusion can be set for one to six months if you decide you want to take a break, or set to permanent.
By law, under MGA licensing rules, a Reality Check will appear every 60 minutes, telling you how long you’ve been gambling and asking whether you want to keep playing.
Customer Support
Lucky Dino’s help centre is open 24 hours a day, 7 days a week. They offer two main ways for you to get in touch with their customer support team, and the most efficient of these, we feel, is the live chat facility.
Live chat allows you to speak with a member of the customer support team in real time – and the average waiting time is just 30 seconds, so it ensures that you won’t have to wait around for hours or even days to receive a response, were you to contact the team by email, for example.
If for any reason you can’t use the live chat facility, or don’t want to, Lucky Dino Casino does offer email support, although as we just mentioned, waiting times are likely to be considerably longer.
KYC
Lucky Dino Casino is required by its regulatory body – the MGA, or, the Malta Gaming Authority – to verify the identity of its players. This is done through what is known as a Know Your Customer (KYC) check.
If you are asked to complete the KYC check, you will need to provide proof of your name and address. This is done by uploading a copy of your passport or national ID card, along with a utility bill, phone bill, credit card statement or bank statement dated within the last three months.
Website Experience and Features
Desktop and Mobile Gaming
When writing this LuckyDino Casino review, we took a close look at the overall functionality of the casino’s website.
From the moment you land on the home page, you’ll see a clear and user-friendly interface, and the sign-up process itself is simple, fast, and painless.
In fact, it took us less than two minutes to create an account. After that, all you have to do is confirm your email address and you’re good to go.
During our research, we found the website to be quick and easy-to-use; the navigation menu allows you to move around the site and find the games you want to play easily.
Brand games
Providers
LuckyDino Casino provides games from a decent selection of game developers, including: Bally, Booming Games, Evolution Gaming, Eyecon, Gamomat, Habanero, Microgaming, NetEnt, Play’n GO, Pragmatic Play, Red Tiger Gaming, Shuffle Master, Thunderkick, William Hill Games, WMS, Yggdrasil Gaming, Relax Gaming and more.
Slots
LuckyDino Casino places a strong emphasis on video slots, which is by far, the main focus of their site.
Lost Island is not now one of NetEnt’s most famous video slots, but it’s still an iconic title for many fans – and rightly so. The wild symbols of Lost Island, when shown, make the multiplier increase, increasing wins by up to 5X. There is also a fairly interesting Free Spins bonuses activated by a display of 3, 4 or 5 of the scatter symbols. This then rewards you with up to twenty Free Spins and there is a sticky wild on the centre reel during the Free Spins bonus round so any win you form is multiplied by at least 2X.
The original NetEnt slot, Twin Spin, remains one of the most prominent and profitable video slots in the industry. Per spin, between two and five of the reels are “synced,” making the game extremely interesting. This ensures that any synchronised reels would reveal the same symbols. The slot machine even has 243 ways to win, and the majority of the icons are stacked across all reels. There is no bonus round in Twin Spin, but the diamond symbols could pay out 1,000 times your bet or more.
Live Casino
Lucky Dino Casino has teamed up with Evolution Gaming, the world’s leading provider of live dealer games to ensure players from can enjoy live casino action.
Thanks to this partnership, you’ll find that you’re able to enjoy a huge variety of live dealer games, including multiple variations of Roulette and Blackjack — Blackjack Azure, Power Blackjack, Roulette Azure, Lightning Roulette, Baccarat, Free Bet Blackjack and European Roulette – along with some more unusual casino table games.
For example, Lucky Dino Casino lets you play Evolution Gaming’s Live Sic Bo, Live Three-Card Poker and Ultimate Texas Hold’em, so, no matter what you’re looking to play you’ll be able to find a game that fits your needs.
Table Games and Video Poker
When it comes to Video Poker, Lucky Dino Casino offers everything from Jacks or Better, Deuces Wild and All American poker to Joker Poker and Double Feature.
There is also a small selection of other casino table games on offer including oasis poker, Red Dog, Caribbean Stud Poker and Casino Hold’em.
Progressive Jackpots
There’s also a great selection of progressive jackpots at LuckyDino Casino. You’ll find everything from NetEnt’s Divine Fortune to Microgaming’s Mega Moolah.
Please note that you can’t play progressive jackpot games at LuckyDino Casino while playing with bonus funds, so this is something to be aware of.
About the Team and History
LuckyDino Casino, owned by LuckyDino Gaming, was founded back in July, 2014, and they became an accredited casino here in 2018.
In March 2024, LuckyDino Casino had their Casinomeister Accreditation revoked for violating our standards on how they treat their marketing partners.
Complaints and Track Record
On the whole, LuckyDino Casino had a solid reputation, although there are a couple of issues we have with the site. During the writing of this casino review, LuckyDino Casino revealed a couple of somewhat annoying terms and conditions.
For example, when it comes to making deposits, this may be an issue for those of you using EWallets. There are only three ways to make a first time deposit: Bank wire, Visa Card, Paysafe. We were told by the customer support team that using EWallets like Neteller and Skrill is not allowed for the initial deposit. This is the case even when not claiming the main deposit bonus.
Another thing we noticed in their terms and conditions: it states that non-bonus deposits need to be played through 5x. In our opinion, this is a bit overboard. 1x is enough. The casino has the RTP of the games already in their favor. There is a thread in our forum addressing this including statements made from licensing jurisdiction about mandatory play through requirements for non-bonus deposited funds: Is 5x wagering requirement on flat deposits excessive?
But the upside to this casino, is that if you are able to deposit, win, and cash out – they are fast (see Casinomeister’s verdict at the top). There is virtually no reverse time (the time your winnings are left in your account so you could, technically, play them back), and they usually take four hours or less to pay out. They have weekend payouts also, so while the lack of payment methods is annoying, generally speaking they do better than most online casinos.
Casino Facts
Founded | July 2014 |
Accredited | revoked March 2024 |
Jurisdictions | Malta Gaming Authority |
Casino representative | Affiliate Manager |
Affiliate program | Affmore |
Is this casino certified at Casinomeister | No |
Payout Time | 0-5 hrs |
Reverse Time | N/A |
Payout Limits | If you wish to withdraw more than EUR 20,000, casino reserves the right to divide the pay-out in ten installments for 10 months, paying 10% of the requested withdrawal in one calendar month. |
Weekend Payouts | Yes |
Locks Withdrawals | No |