Intercasino Review

Intercasino has been accredited at Casinomeister since 1998.

By Casinomeister Feb 17, 2022

Casinomeister's Verdict

Intercasino was one of the first casinos that we brought on board at Casinomeister. In 1998 I was approached by their casino staff who were interested in being listed on the site.

Already at this time, they had extremely high standards, and I used their casino to lead by example as a template for an Accredited Casino. Since their inclusion, they have always been rock solid in their commitments to their players upholding their standards and giving all of us what we would expect out of a well managed operation.

They were Awarded Best Casino 2002, and numerous other awards over the years at Casinomeister.

Their status has dropped over the past couple of years mainly due to inactivity on the site, and their score suffers because of relatively slow payouts and reverse times. I’m hoping that they will be able to tighten this up a bit in the near future and become once again a top scoring casino at Casinomeister. As of 5 August 2019, they no longer take bets from the UK.

6.8 Our Rating
7 Player Rating
https://www.intercasino.com/
1996
Payout speed
starstarstarempty starempty star
Withdrawal limits
starstarstarstarstar
Customer service
starstarstarstarstar
Software & Games
starstarstarstarempty star
Licensing
starstarstarstarempty star
Malta Gaming Authority, Swedish Gambling Authority
Amaya Gaming, Cryptologic, Big Time Gaming (BTG), Play'n go, Thunderkick, Quickspin, Elk Studios, WMS, Microgaming, NextGen Gaming...

First Impression

Intercasino was one of the first casinos that we brought on board at Casinomeister. In 1998 I was approached by their casino staff who were interested in being listed on the site. Already at this time, they had extremely high standards, and I used their casino to lead by example as a template for an Accredited Casino. Since their inclusion, they have always been rock solid in their commitments to their players upholding their standards and giving all of us what we would expect out of a well managed operation.

They were Awarded Best Casino 2002, and numerous other awards over the years at Casinomeister.

Their status has dropped over the past couple of years mainly due to inactivity on the site, and their score suffers because of relatively slow payouts and reverse times. I’m hoping that they will be able to tighten this up a bit in the near future and become once again a top scoring casino at Casinomeister.

Pros

  • Well established (since 1996)

  • 24/7 support and 24/7 withdrawa;s

  • Excellent customer service

  • Excellent games

Cons

  • No UK players accepted

BONUSES AND PROMOTIONS

Like virtually all online casinos today, Intercasino offers new players a special welcome bonus that’s designed to entice you to join up and create an account at the casino – but they also offer a wide variety of other bonuses and promotions, both for new players and existing customers. Below, we look at some of the bonuses and promotions you’ll find on offer at Intercasino.

Welcome Offer

The main welcome bonus at Intercasino isn’t the most exciting in the world, and it doesn’t offer as much value as some of the bonuses and promotions you’ll find at online casinos online casino sites. You simply need to create an account with the casino, deposit $10 or more and you’ll then be awarded with 100 welcome bonus spins to use on Play’n Go’s Gemix video slot.

While writing this Intercasino review we looked at the terms and conditions of this deposit bonus, and they’re actually relatively fair; however, this bonus money can only be claimed on your first deposit.

No-Deposit & Free Spins Offers

Intercasino doesn’t offer any no-deposit bonuses or no deposit free spins at the time of writing.

BANKING AND PAYMENT METHODS

Intercasino offers the following deposit methods; EcoPayz, MasterCard, Neteller, Online Banking, Paysafecard, Skrill, Trustly, Visa, Visa Electron and more. Generally speaking, all deposits are credited to your online casino account instantly, although if you choose to make a payment via online banking or a wire transfer it may take a few takes to appear in your account.

Intercasino doesn’t charge any deposit fees, thankfully, so you don’t have to worry about this when gambling online at their casino.

Withdrawal Speed

When it comes to cashing out money at Intercasino, you can use the following withdrawal methods; Bank wire transfer, EcoPayz, MasterCard, Neteller, Online Banking, Skrill, Trustly, Visa, Visa Electron. Withdrawals definitely aren’t as fast as they used to be and some players report waiting up to 72 hours – however, in most cases, Intercasino does aim to process all withdrawal requests within 24 hours.

Average Based on 5 real users

REQUEST DATE
COUNTRY
BANK METHOD
REVERSE TIME
PAYOUT HRS:MIN
ID REQUIRED
WEEKEND REQUEST
AVERAGE
40:24
80:34
13 September, 2015
United Kingdom
Visa Debit
72:00
96:00
No
No
28 May, 2016
United Kingdom
Debit Card
24:00
96:00
No
No
13 June, 2016
United Kingdom
Visa Debit
24:00
72:00
No
No
23 June, 2016
United Kingdom
Debit Card
34:00
76:00
No
No
28 December, 2017
Ireland
Neteller
48:00
62:52
No
Yes
COMMENTS ID REQUESTED? No but updated documents were required and sent per live chat

Responsible gaming

After doing a thorough investigation of what the site has to offer in terms of responsible gambling options, we came to the conclusion that there is a plethora of allusions to these tools across the Intercasino website.

Intercasino provides customers with the ability to maintain control by establishing limits on how much they can afford to spend on gambling through the usage of its in-product feature Play Okay. This software is simply accessed via the tabs on the left-hand side of the home screen, which are conveniently located. Players may easily access a login-time limit, deposit limitations, wagering restrictions, and other features through the Play Okay website.

Alternatively, you may use the “time out” tool, which will temporarily disable your account for 24 hours, 7 days, or 6 weeks if you need to recharge your batteries. For individuals who believe their online gambling has gotten out of hand, Intercasino also has a comprehensive self-exclusion feature that allows you to permanently deactivate your account if you feel the need to do so.

The Intercasino website not only offers players a variety of tools and products, but it also provides customer support in the form of a 24/7 customer service department staffed by individuals who have received proper training, as well as information on how to recognize the signs of potential problems. They have a self-assessment quiz on their website, for example, that you can quickly run through to get an indication of whether you may be battling with compulsive gambling or not.

Customer support

The customer service portal provided by Intercasino is fantastic, albeit it is strange that the working business hours of the customer care team are not stated on the website. The Intercasino website provided us with the ability to contact a representative by email as well as live chat at the time of this write-up.

For the sake of this review we spoke with a member of the Intercasino customer support staff over the phone. In less than a minute after opening the live chat window at 16:13, we were connected to a very helpful employee. Our live chat request was approved without delay (despite the fact that we had requested to be excluded), and the entire process took around 5 minutes.

Overall, Intercasino provides prompt and courteous customer service, which is useful if you have a pressing issue about wagering limitations or minimum deposit requirements.

Within the customer service chat, it is also able to attach any files that you may need to share, so you may send screenshots and papers with no issue. In addition to this, you may send yourself a transcript of the conversation in case you need to preserve a record of what was said.

If you have a question concerning first deposit methods, minimum withdrawal limitations, or wagering restrictions, you can also contact the casino by email. To contact them through email, simply navigate to their “Contact Us” page on their website and fill out the online form. A member of the customer service team will then respond to you as soon as they are able.

+44 203 60 80 424
Mon – Sat 9:00-23:00 CET

Support is available in the following languages: English, Danish, Finnish, German, Japanese, Norwegian and Swedish

If you have any complaint regarding the website or any of the services, you can call the numbers below:

Malta: + 356 277 80428
Denmark: +356 277 80449
Sweden: + 46 8 124 51423

KYC

When you initially register with Intercasino Casino, you’ll be asked to provide a few pieces of information about yourself, including your name, address, email address, and date of birth. This isn’t anything out of the ordinary. In most cases, this is sufficient to open your account (assuming that you are not situated in the United Kingdom), after which you may load up any of the site’s instant play games.

If you make a significant withdrawal or deposit huge quantities of money, you will almost certainly be asked to go through an account verification process at some time. This is especially true if you are depositing or playing with large amounts of money.

This is a legal obligation established by all online gaming authorities, and it implies that Intercasino Casino is required to validate your identity, your age, and your location. This process will need the submission of a handful of different papers to Intercasino, with the option to upload or email a photo or photographs of the documents in question.

Intercasino Casino asks you to submit a copy of your passport, driving license, or identification card in order to verify your identity. You’ll need to supply a document that verifies your residence, such as a utility bill, tax return, cell phone bill, or bank statement.

The casino hopes to verify account verification papers within 30 minutes – however we have heard from a few players who have complained that it has taken the operator several days to review their documents. If you intend to play at Intercasino Casino, we urge that you upload the necessary papers as soon as possible in order to prevent any potential delays or complications later on in the process.

Website Experience and Features

Desktop and Mobile Gaming

It is a simple and hassle-free experience to play at Intercasino Casino using your desktop device. Everything from entering into your account to making payments and withdrawals to discovering casino games is made simple owing to the user-friendly layout of the online casino.

On the other hand, Intercasino Casino has made significant investments in its mobile-optimized casino, and they have developed a specialized mobile-optimized website that can be accessed for free on all iOS and Android smartphones. This website provides you with complete access to the online casino and its diverse selection of casino games, and it offers you the chance to enjoy all the benefits of the online casino from within your mobile device’s internet browser.

On Intercasino’s mobile website, you’ll be able to play almost all of the real money games that are accessible on the main desktop version of the site. Thankfully, today, virtually all game developers and software providers are developing their casino games and video slots using HTML5 technology, so it’s incredibly rare to find games that you can’t play from mobile-optimized casinos.

Brand games

Providers

Intercasino offers a huge selection of casino games and video slots – far more than you’ll find at most online casinos – and when we were writing this Intercasino review we were pleased to find hundreds of games.

These games come from industry-leading game developers and software providers including Game providers Amaya Gaming, Cryptologic, Big Time Gaming (BTG), Play’n go, Thunderkick, Quickspin, Elk Studios, WMS, Microgaming, NextGen Gaming, Betsoft Gaming, Yggdrasil Gaming, Scientific Games, IGT, Evolution Gaming, Leander Games, NYX – and that’s just to name a few!

Slots

When it comes to video slots, Intercasino offers a really impressive selection of titles within their online casino, and you’ll find them spread out in a number of different game categories. For example, by clicking the ‘popular’ tab you’ll be able to view a breakdown of some of the most popular video slots currently available at the online casino – and it’s no surprise to us to see Play’n Go’s Book of Dead making an appearance.

This exciting 5-reel, 3-row video slot is one of the world’s most well-known and iconic slot games and it’s famed for its big win-potential; during the bonus round, which is a free spins bonus round and is triggered by landing 3, 4, or 5 of the scatter symbols anywhere in view, it’s possible to win up to 5,000X your stake by landing a full screen of time-out explorer symbol!

Live Dealer Games

Evolution Gaming is the firm that provides all of Intercasino’s live dealer games, which means that all of the live dealer games are offered by Evolution Gaming. In the live casino gaming market, Evolution Gaming has long been considered as the obvious leader in the sector – and they’re well-known for developing the highest-quality live casino games available anywhere in the world, with all of their casino games shown in full high definition (HD).

Evolution Gaming is by far the most technologically sophisticated of all the software companies that provide live casino games – and this assures a crisp user experience at all times, allowing you to enjoy their casino games without experiencing any delays or “lag.”

At Intercasino, you’ll find the entire portfolio of Evolution Gaming’s live casino games, which means you’ll find multiple variations of popular games such as Roulette, Blackjack, and Baccarat, as well as some more unusual game types such as Monopoly Live, Dream Catcher, and Deal or No Deal Live, all of which can be played in real time.

Table Games and Video Poker

The collection of games available at Intercasino is enormous – in addition to a large selection of video slots and live dealer games, you’ll be able to choose from a large number of casino table games and video poker machines as well.

This list of games may be found under the “Table Games” tab on the “Game Browser” menu. You may also conduct a direct search for these games.

You’ll find a vast variety of games to pick from when it comes to Roulette, for example, with everything from American Roulette, 20p Roulette, and Key Bet Roulette, to European Roulette and Monopoly Roulette Tycoon available.

Its Blackjack selection is almost as comprehensive, with some of the most popular real money Blackjack games on offer including Classic Blackjack, Vegas Strip Blackjack, Single Deck Blackjack, and Blackjack: Double Exposure among the most popular titles.

At Intercasino, you may play a range of poker games, including Stud Poker, Texas Hold’em, and Caribbean Stud Poker. There’s also a modest selection of video poker games, including All Aces Video Poker, Joker Poker, Double Bonus Poker, and Deuces Wild, as well as a small selection of table games.

Progressive jackpots

Intercasino also has a large range of progressive jackpot games, which include both slots and casino games, and they are offered by a number of different software companies, the most renowned of which are NetEnt, Microgaming, and Red Tiger Gaming.

There are more than 60 progressive jackpot games to select from, which can be found under the “Jackpots” and “Must Drop Jackpots” tabs on the site’s main game browser. You may play any of these games for free or for real money.

It should come as no surprise that Microgaming’s Mega Moolah is the most popular progressive jackpot slot at Intercasino – and this legendary game has been responsible for some of the largest jackpot wins in history, with some lucky players earning more than $15 million! As long as the game contains a $1 million “seed,” or the lowest possible jackpot, it will always have a high win-potential. It has also become something of an iconic game in its own right, with many players opting to try it out for themselves.

In addition to Mega Fortune Dreams and Mega Fortune, other popular progressive jackpot games at Intercasino include Hall of Gods, Dragon’s Fire, Trillionaire, Thor’s Vengeance, Regal Beasts, and Hall of Gods II.

About the Team and History

Intercasino and Casinomeister have a rich history. This casino was one of the very first casinos listed at Casinomeister going back as far as 1999.

Intercasino’s parent company, Partner Logic, donated $111,000 during Casinomeister’s charity drive for Unicef after the tsunami of 2004 devastated Thailand. You can read more about that here:

 

As part of this Intercasino review we looked at a number of metrics – and they do very well when put up against many of the world’s other leading online casinos. The site is well-licensed, from the Malta Gaming Authority and the UKGC – but unfortunately, a couple of years ago the online casino decided to leave the UK market.

This is an email they sent out to affiliates:

“Dear Affiliate,

We are sorry to announce that Vera & John and InterCasino will cease to operate in the UK market as of 3rd September 2019 (“Closure Date”). In addition, please be advised that as of today, 5th August 2019 we have ceased to accept new customers and the registration form has been disabled.

All commission generated and accrued prior to the Closure Date will be stored on your account and paid as per usual. No further payments or activity shall be made on this account after the Closure Date. The final commission payments will be made shortly after Closure Date

Your account will remain open following the brand closure and we would encourage you to look to redirect traffic to one of our existing programmes across Europe – please reach out to your representative to obtain further information. In the meantime, we would ask you to remove any UK facing marketing materials as of today. All remaining UK marketing assets past the Closure Date will be deactivated and users will arrive at a 404 error page.

We thank you for your efforts and cooperation with us to this date, and we hope to have the opportunity to work with you again in the future as circumstances develop.”

It’s unclear whether Intercasino will ever return to the UK market, but given the way things are looking at the moment it’s probably quite unlikely. Still, for those located outside of the UK they continue to be a fantastic choice for those looking for a great welcome bonus, a wide variety of live dealer games, a solid mobile casino and more.

Complaints and Track Record

Generally speaking, Intercasino has a very good reputation here at Casinomeister; however, in all of our online casino reviews we do our best to be as transparent and honest as possible, so below we’ll show one of the few complaints we have seen about the brand; verification and KYC issues.

One of our members, Souldragon, posted the following in the forum:

“I am one of the least tech savvy people around and will need to enlist the help of a friend to try and meet their requirements.I know we live in a digital age but I surely cannot be the only one who struggles with modern technology.

Together with the Source of Wealth demands it is almost getting to the stage of becoming too tiresome to try and jump through all the hoops.I really believe it is time that casinos were obliged in their terms and conditions to outline the exact type and format of documents that will required in order to verify an account.”

Aside from this, however, it doesn’t appear as though many players have run into problems while playing at Intercasino – so we don’t have any major complaints with the brand that we feel we should worry about.

Casino Facts

Founded1996
Accredited at CasinomeisterDecember 1998
JurisdictionsMalta Gaming Authority, Swedish Gambling Authority
Casino representativeCasino Rep
Affiliate programGamesys Group Partners
Is this casino certified at CasinomeisterNo
Payout time0-5 hrs
Reverse timeNo Reverse Time
Payout limitsNo limits
Weekend payoutsNo
Locks withdrawalsNo
English, Finnish, Norwegian
EcoPayz, MasterCard, Neteller, Online Banking, Paysafe Card, Skrill, Trustly, Visa
Bank wire transfer, EcoPayz, Online Banking, Skrill, Trustly, Visa, Visa Electron
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
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