Cosmo Casino Review
Average Gambling Site With No Unique Features
By Jelena Isakov Feb 1, 2022
Even though Cosmo Casino has a pretty decent game portfolio, we’d say you can find many other online casinos with much better offers. If you’re a fan of games developed by renowned software providers, the only one you’ll find in this game library is Microgaming.
Yet, the most troubling part relates to Cosmo Casino’s terms and conditions that don’t favour players in certain aspects. For this reason, we can say with utmost certainty that you’ll easily find much better gaming sites than Cosmo Casino.
At first contact, Cosmo Casino makes no particular impression on the visitor. The first promo banner you’ll see in this cocktail-inspired casino looks tempting, promising instant millions through the sign-up offer.
Although the site’s design is average, the homepage is informative and contains vital information new players can benefit from. The outline could be improved as you need a few moments to find the desired category. All in all, the operator seemed interesting enough to our team, so we decided to analyze it in detail and present all the facts in a resourceful Cosmo Casino Review.
Great game selection
Progressive jackpot spins included in welcome bonus
Decent selection of live dealer games
Live chat support available 24/7
Part of a complex and rewarding VIP program
Weak bonuses for both new and existing users
Limited payment options for specific countries
Fees on certain withdrawal methods
Unreasonable withdrawal terms and limits
High wagering requirements
Demo mode not available
BONUSES AND PROMOTIONS
Cosmo Casino doesn’t belong to the group of top online casinos when it comes to bonuses and promotions. Still, you can claim two deposit welcome bonuses upon registration and get some bonus money to use on some of Cosmo Casino’s featured titles.
Do you want to become an instant millionaire? If the answer is yes, Cosmo Casino has an original welcome bonus available on your first deposit. After you fund your account with a minimum of $10, you’ll get 150 spins to use on the Mega Moolah slot.
After the first deposit bonus, you can claim another 100% treat and double your second deposit up to €250. The first two deposit bonuses come with 200x, which means you need to wager your bonus 200 times before you can withdraw any winnings.
Considering that the industry standard regarding online casino rollover sits in the 30x – 40x range, you’ll agree this is extremely harsh and practically impossible to meet. However, both wagers from your real-money account and your bonus account count towards meeting the rollover.
No-Deposit & Free Spins Offers
New players won’t find a free no deposit bonus or registration free spins upon opening an account in Cosmo Casino. However, the operator may surprise you with birthday gifts, free chips, and many other promotions after you use up your deposit bonuses.
VIP and Loyalty Programs
Cosmo Casino is one of 29 gaming websites that are a part of a special program known as Casino Rewards Group. Each year, more than $50 million is awarded to players via this loyalty program through cash bonuses, gifts, regular free spins, and special VIP treatment with no membership fees. All members of Cosmo Casino can take advantage of this loyalty scheme and claim different prizes over six status levels depending on their engagement.
BANKING AND PAYMENT METHODS
Cosmo Casino offers many payment methods for depositing and withdrawing funds, such as:
- Major credit/debit cards
The minimum deposit is set at €10, and the casino won’t add extra fees for padding your bankroll regardless of your preferred payment method. Nevertheless, check whether your chosen payment provider will charge you for online gaming-related transactions.
Although Cosmo Casino accepts players from various countries, not all will have the same options once they reach the banking page. Depending on your country of residence, the casino will assign adequate payment methods and set maximum deposit limits accordingly.
Your withdrawal limits will vary based on your chosen withdrawal method and the country you’re coming from. For instance, if you win a sum much greater than the sum of all your deposits in Casino Rewards partner sites, you’ll only get to withdraw a maximum of €4000 per week. Also, note that Cosmo Casino typically sends money back to the account the player used for funding their casino balance.
Every withdrawal will be pending for 48 hours, after which the casino staff will process it and approve the payout if all criteria are met. You can reverse your withdrawal during the pending period.
Some withdrawals are subject to cashout fees, such as withdrawals sent to you via direct bank transfer. If the cashout sum is below 3,000 units, you’ll have to pay a €35 fee, while bigger sums than that carry a €70 fee. There’s also a currency conversion fee of 2.5% you must pay if you decide to withdraw your winnings in a currency different than the one stated on your Cosmo Casino account.
The casino will do its best to send you winnings to your chosen account as soon as possible, but you must be aware that this transaction sometimes may take up to several business days.
Cosmo Casino players can rest assured that the operator won’t let their gambling problems go unnoticed. The operator has tools that ensure you play responsibly, such as maximum deposit and betting limits, a quick self-assessment test, Take-a-Break period, self-exclusion tools, and more.
If you find yourself deep in the pit of problem gambling and require professional help, you can get it through websites like Gamblers Anonymous and get back on track shortly.
Cosmo Casino provides 24/7 live chat support. If you don’t have time to chat with customer support, you can also send an email directly from the site. All you need to do is select your query and click the black button with the email below.
Needless to say, you’ll get your answers much faster if you go for the live chat option, while you can also browse through the operator’s FAQ page if you’re in no rush.
While you’ll be able to make your initial deposit, claim the welcome bonus, and play games in Cosmo Casino without proving who you are, you’ll eventually have to upload verification documents if you want to withdraw your winnings. Moreover, Cosmo Casino reserves the right to ask for documents certified by a registered Notary.
The usual documents Cosmo Casino asks for include a government-issued ID, passports, bank statement, utility bill, or anything else that contains your address and photograph. Only after the casino verifies your uploaded documents will you be able to request a withdrawal.
Website Experience and Features
Desktop and Mobile Gaming
Cosmo Casino is trying very hard to keep up with the latest tech trends and stay true to the old-fashioned online gambling customs at the same time. If you prefer instant play gameplay, you can use the web browser on your desktop computer.
Additionally, the casino has free software you can download to your computer and start the casino through an icon on your desktop. In both cases, you’ll have to open an account before you can start playing.
Mobile gameplay is also available, and for that, you won’t have to download any apps. Cosmo Casino will load quickly via the web browser on your mobile device and allow you to play your favourite games whenever you want.
Cosmo Casino hasn’t impressed us with any particular features. Compared to the best online casinos available nowadays, Cosmo Casino is a rather average website with decent gameplay and acceptable bonuses.
If you decide to play at Cosmo Casino, you’ll have over 550 video slots, table games, progressive jackpots, video poker games, live casino games, scratch cards, and other games at your disposal. The titles come from popular providers like Microgaming and Rabcat, as well as rising stars Crazy Tooth Studio, JustForTheWin, Slingshot Studios, and a few more game developers. In addition, you’ll find some in-house exclusive games that no other online casinos can offer.
The slots category in Cosmo Casino offers 3-reel and 5-reel titles, as well as slots with a different number of paylines. Some of the players’ favourite titles come from Microgaming, including Jurassic Park, Break da Bank, and Alaskan Fishing. If you’re up for some exotic titles, go for exclusives like Dr Wildshock from Gold Coin Studios or Golden Hook designed by Crazy Tooth Studio.
Live Dealer Games
Live casino games in Cosmo Casino may not be that numerous but are versatile for sure. Your online gaming experience can become more authentic if you try blackjack, roulette, poker, baccarat, and other titles that take place in live studios led by real-time dealers.
Video Poker and Other Table Games
Unlike most other casinos, the Cosmo Casino website features a surprising number of video poker games. Deuces Wild, Aces and Eights, and Joker Poker still stand high on the list of top-rated video poker titles. Still, if you’re into this kind of gambling experience, you can also test some other games available in Cosmo Casino.
The page with RNG table games in Cosmo Casino doesn’t fall much behind those seen on other great casino sites. Some absolute winners in terms of player affection are European Roulette, Classic Blackjack, and Fortune Finder.
Aside from Mega Vault Millionaire, the classic Mega Moolah slot game, and Atlantean Treasures: Mega Moolah that features a countdown on progressive jackpots bigger than $8 million, Cosmo Casino players also love some progressive jackpot slots with lower prizes that pay out frequently, such as Treasure Nile, Cash Splash, and a couple of other best-sellers.
About the Team and History
Rock Swift Group Limited takes pride in Cosmo Casino. The company holds an online gambling licence issued by the Kahnawake Gaming Commission and uses a-128 bit encryption to protect players’ sensitive data at all times.
We couldn’t find a lot of info about the company, apart from the fact that it owns one more gaming site called Casino Kingdom. On a positive note, we couldn’t dig out any dirt either. Granted, the operator hasn’t been in this business for a very long time.
Complaints and Track Record
The complaints we found about Cosmo Casino include a few different matters. The first problem is the delay of payments, while some players claim the games are freezing in the middle of the gameplay. However, most of these complaints date back to a time when a different organization owned Cosmo Casino, meaning that you shouldn’t have any issues with this casino site at this time.
|Accredited at Casinomeister||Nope|
|Jurisdictions||Malta Gaming Authority, Kahnawake|
|Casino representative||Affiliate Program Manager and CM Player Complaint Rep|
|Affiliate program||Rewards Affiliates|
|Is this casino certified at Casinomeister||No|
|Payout time||0-5 hrs|
|Reverse time||No Reverse Time|
|Payout limits||€/$/£4000 a week for players who win a sum that is 5x greater than their total purchases across all Casino Rewards partner casinos. All progressive wins/payouts are exempt from this clause|