Casino Rewards

First Impression

The original Casino Rewards Group is one of the oldest Microgaming casino groups that is privately owned and situated in cyberland. Many of their casinos were once owned by other operators who left the industry, some of whom were accredited at one time or another: Captain Cooks group, Mini Vegas, Casino Play Group, Casino Action Group, Casino Profit Share. These casinos were assimilated into the Casino Rewards group – and since then, things have been going fine.

We seldom get any complaints at Casinomeister concerning these casinos. Two reasons: a) excellent management skills of their staff, b) they are licensed by the Kahnawake Gaming Commission – which oversees the gaming operations, and resolves any player grievance that couldn’t be cleared up by the casino. Sure, there are a number of spam complaints in the fora, but these are from misguided affiliates, or from the fact that a person hadn’t been properly unsubscribed by the casino newsletter software.

Since these casinos are exclusively Microgaming casinos, you as a player have the assurance that if there is a problem, there is a chain of command one can go through in order to solve these problems. Here it would be the casino, us, the KGC, and then the software provider (again us since we have direct contact). It has been years since any complaint has been escalated in this manner. In other words, the software provider has some sway in the matter if and when something goes amiss. But this hasn’t happened in years.

Many of these casinos have been in operation since 1999.

They have an awesome rep in our forum who has been working for the Rewards group for over a decade, and has won a number of affiliate awards and other accolade. She can be contacted here if you need help with something that their excellent customer support can’t handle: Renee_RA.