Red Star Casino Review

Relatively good casino but with a crap license

By Casinomeister Feb 2, 2022

Casinomeister's Verdict

Red Star has been around since 2005. Early on they became an Accredited Casino – but this only lasted a very short time until their casino rep went AWOL from the forum  – their Casinomeister accreditation was revoked and they never bothered to try and renew it.

So here they are in the Grey Zone – nevertheless – it’s rare that we receive complaints about them, and they seem to be alright. So read our review and decide for yourself, yea or nay.

 

 

5.7 Our Rating
5 Player Rating
rspcasino.com
June 2005
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Curaçao Master License 1668/JAZ : eGaming
Betsoft Gaming, Microgaming, NetEnt, NYX, Play'n go, GamesOS, XPRO, Endorphina, Evolution Gaming, Amatic Industries...

First Impression

From the moment we loaded up the Red Star website we were pleasantly surprised with how easy the website was to use. It’s clear they’ve placed a heavy emphasis on ease of use, and finding your way around, creating an account and making deposits and withdrawals is easy thanks to the clear, easy-to-navigate and easy-to-use user-interface.

We love the fact that there’s such a vast selection of games on offer – and you’ll find titles from the world’s biggest software providers like Microgaming and NetEnt, to smaller outfits like Playson, Hacksaw Gaming and Kalamba Games.

The purpose of this Red Star review is to give you an honest, in-depth and impartial look at what the site has to offer – and what you can expect when playing at the casino for yourself. To kick things off, we’re going to be taking a look at the main welcome bonus offered to new players – so, without further ado, let’s get started!

Pros

  • Nice assortment of games

Cons

  • Crap license

Bonuses and Promotions

All online casinos offer a welcome bonus in some degree or another, and RedStar Casino is no exception. However, along with this welcome bonus, they also offer a pretty decent VIP program, along with regular bonus promotions – all of which we’ll be taking a look at below.

Welcome Offer

The main welcome bonus offer available at RedStar Casino is offered to all new players, and it’s delivered in the form of what’s known as a matched deposit bonus. This means you get a 100% match on your first deposit up to a maximum of $100.

If you were to deposit $50, for example, the casino would credit your account with an additional $50 – bringing your total account balance up to $100. Like all deposit bonuses, the welcome bonus at RedStar Casino comes with wagering requirements – and these are 40X; so they’re actually pretty good, you don’t usually see wagering requirements this low for 100% matched deposit bonuses.

The welcome bonus at RedStar Casino does carry other terms and conditions – including game restrictions, payment method exclusions and max bet limits – but all in all, it’s one of the better promotions we’ve come across. You can claim this generous welcome bonus by clicking below:

No-Deposit & Free Spins Offers

While RedStar Casino doesn’t offer a specific no-deposit bonus of free spins promotion, they don’t run pretty regular free spins offers – and these often tie in with the release of new games, or when major events/festivities are coming up. Details of these free spins promotions – along with any other promotions – can be found via the “Promotions” tab.

It’s also well-worth keeping an eye on your email inbox. Why? Because when RedStar Casino does release free spins promotions – or when you can earn free spins for simply making a deposit or playing a certain game – the information about this free spins bonus will also usually be sent to all players via email.

VIP and Loyalty Programs

RedStar Casino offers a loyalty programme. Bonus points equate to status points, and each $1 played will give the user 10 status points. For every $1 paid to enter a tournament, this will also give the player 10 status points. It is easy to see the points on your account, and you are even able to convert these points into real money, though you need a minimum of 50 points before you can change this into cash.

There are two different levels to the VIP program at the casino, and this includes Red and Star. Full details of how the VIP program works – and how you can move up levels – can be found at the casino.

We should also point out that the site operates a “move a VIP” program. This means that if you’re a current VIP at another casino, RedStar will consider “moving” your account over – so, from the moment you join the online casino, you’ll be a VIP player!

Sign up screenshots

RedStar Registration Form Step 1 Desktop Device View
RedStar Registration Form Step 2 Desktop Device View

BANKING AND PAYMENT METHODS

RedStar Casino offers a wide variety of payment methods for players to take advantage of, and they accept all major debit and credit cards, including VISA, MasterCard and Maestro. They also accept a number of E Wallets, including Skrill and Neteller – two of the most popular banking options for online gambling players.

Other banking options and payment methods available include WebMoney, Perfect Money, ecoPayz, Paysafecard, RAPID, advcash and Israel Cash Deposit. A min deposit, 10, is applied to virtually all payment methods – and this min deposit, 10, ensures those on all budgets can make their first deposit at the casino easily and quickly.

For those looking to deposit 100 or more, payments can also be made via Bank Transfers – though bank transfers typically have a number of working days to complete, and, unlike the rest of the payment methods on offer, don’t see funds credited to your account immediately. All deposits and withdrawals atRedStar Casino are processed using SSL encryption.

Withdrawal Speed

When it comes to withdrawals, RedStar Casino does a pretty decent job – and they have a high withdrawal limit of $45,000 per month. As always, we recommend using E Wallets to make withdrawals, as this will allow you to access your money as soon as the casino has processed your withdrawal.

Red Star Casino states it takes eight hours on a weekday and up to 24 hours on the weekend in terms of the pending time for withdrawals. You can reverse the withdrawal during the pending time, and there isn’t a manual flushing or “lock” withdrawal option available.

Once the casino has processed your withdrawal, the time it takes to appear within your bank/EWallet account varies, depending on the payment method you’ve chosen to use. Generally, EWallets are instant, while withdrawals made back to debit cards, for example, can take up to five working days.

Responsible Gaming

While RedStar Casino offers a wide variety of responsible gambling tools, you do, unfortunately, have to contact the casino’s customer support team directly in order to actually implement these tools. This, we feel, is a shame – and we’d much prefer if you were able to set these limits yourself from within your account panel.

Still, the responsible gambling tools are there, and you’ll find yourself able to set daily, weekly or monthly deposit limits. If you feel as though online gambling is starting to become problematic, you can also choose to take a “time out” – which blocks your account for up to 30 days – or, in serious cases, you can request a period of self-exclusion, which completely prevents you from playing at RedStar Casino for a minimum of 6 months and a maximum of 5 years. This action cannot be undone.

Customer Support

Like all reputable online casinos, RedStar Casino operates a live chat facility – and this allows you to speak to a member of the casino’s customer support team in a matter of seconds. However, in order to access the live chat function you will need to enter your name, email address and the message you send prior to commencing the chat. Once connected, the operator will be able to help with any questions you have, or any problems you’re encountering while playing at the site.

In addition to the live chat facility, RedStar Casino has also put together a ‘Frequently Asked Questions’ page that may answer any of the questions the player may have about the casino. This is a nice touch, we feel, and it covers many key questions.

RedStar Casino players are also able to send an email in which the casino says it will respond within 24 hours of receiving the query, complaint, or question. The email address is listed as [email protected].

The ‘contact us’ page also notes a telephone service available and the number is +35725582205. However, customer service is not available between 9:30 pm, and 06:00 am.

KYC

While Know Your Customer (KYC) checks don’t appear as common at RedStar Casino as they do at other sites (likely due to the fact that the site’s licensed in Curacao), players should expect to have to complete identity verification at some stage – though if you’re making a minimum deposit and playing at low stakes, it does appear unlikely.

If you are required to verify your identity, you’ll need to send the casino a couple of documents. The documents needed are a copy of a valid identity card or passport to the extent of data protection regulations. Also required is a proof of address and a copy of the player’s credit card statement – if the intended player cannot provide this, a copy of the front and back of the credit card can be used. However, the numbers must be covered except the first six digits and the last four digits.

The verification process can take up to 24 hours to complete, and the team only works on business days – the online casino do not deal with verification checks over the weekends.

Website Experience and Features

Desktop and Mobile Gaming

While writing this RedStar Casino review, we wanted to take a close look at how the website functioned – and whether it was easy-to-use or not. We’re pleased to say that the casino has nailed their website, in terms of making it user-friendly. It’s incredibly easy-to-use, easy-to-navigate – and the handy navigation menus make it really easy to get around.

When it comes to their mobile casino, while RedStar Casino doesn’t offer a dedicated mobile app, their website is fully mobile-optimized. This allows you to enjoy all of their games from your mobile devices without needing to download or install any software or apps. Simply head to the online casino from your mobile device’s internet browser and you’ll be automatically redirected to the mobile-optimized version of the site, where you can login, make a minimum deposit, and begin playing! You can also create an account from the mobile-optimized version of the site if you’re not yet a registered player.

Unique Features

For us, one of the major highlights of RedStar Casino is their game selection screen. Even today, far too many online casinos make actually finding the casino games you want to play pretty tough – and it doesn’t matter whether you’re a minimum deposit player, or a whale wanting to play at nose-bleed stakes – finding the casino games and slots you want to play shouldn’t be tough.

At RedStar Casino, their game screen couldn’t be easier to use – and at the top, you’ll see a navigation menu which showcases some of the most popular games, including slots, jackpots, Table Games, Virtual games and more. You can also choose to sort from software providers, if you prefer.

We also really like the fact that RedStar Casino offers a search function. This allows you to search directly for a game by name – so it saves you from having to manually trawl through the thousands of games on offer to choose the one that you’re looking to play. While writing this RedStar Casino review, we found the search function to work well – bringing up any games we searched for.

Brand games

Providers

RedStar Casino offers players the chance to enjoy a wide variety of video slots, casino table games and video poker machines from some of the top software providers on the planet. Currently, the game developers you’ll find at RedStar Casino includes: Play n’GO, Evolution, Microgaming, and NetEn just four of the providers we found in our Red Star Casino review. Other casino games are supported by software providers Yggdrasil, Big Time Gaming, Quickspin, Elk Studios, Endorphina, Pragmatic, Play, Push Gaming, Amatic, Red Tiger, Relax Gaming, Blueprint, Thunderkick, BetSoft, eZugi, EGT, Nolimit City, Playson, Habanero, BGaming, Boongo, REEL Play, 2 by 2 Gaming, Booming, Spinomenal, Hacksaw, Rabcat, Realistic, Kalamba, PG, Mascot Gaming and Revolver Gaming.

Slots

RedStar Casino offers players the chance to enjoy a huge number of video slots, many from leading game developers like Play’n Go, NetEnt and Microgaming. All games are available in instant play mode.

Take Book of Dead, for example – one of the most popular slot machines ever released from Play’n Go. Book of Dead is available to enjoy at RedStar Casino, and this exciting explorer-themed video slot offers players the chance to win up to 5,000X their stake on a single spin. An exciting free spins bonus round which is triggered by landing 3, 4, or 5 of the scatter symbols anywhere in view sees one symbol chosen at random to expand – and if the explorer symbol is chosen and you manage to land a full screen of him, you’ll scoop the whopping 5,000X maximum win!

It’s not just Play’n Go slots you’ll find at RedStar Casino, however; one of the most popular games from NetEnt (formally Net Entertainment) Jack and the Beanstalk can be played too – and the game, of course, follows the Fairly Tale, Jack and the Beanstalk. This game is all about the “walking wilds” which essentially allow you the chance to spin for free, for a long period of time – and the bonus round allows you to upgrade symbols, to the point where stacked and expanding wilds appear on all five reels!

Betsoft games are a relatively new addition to RedStar Casino, but they’re already proving popular with players – and many Betsoft games also feature progressive jackpots, something we’ll be covering more a little later in this RedStar Casino review.

Live Casino

RedStar Casino boasts an impressive live dealer casino, powered by the clear industry leader Evolution Gaming. Evolution Gaming are responsible for completely changing the face of live dealer games – and their crisp, HD video streams mean it’s easier than ever before to play your favourite casino table games like Roulette, Baccarat and Blackjack from the comfort of your own home… while feeling like you’re sat in a land-based casino yourself!

The live dealer games at RedStar Casino are available in a variety of betting limits – so you can enjoy them regardless of the stake size you’re happy playing at – and you can enter the live casino simply by hitting the “Live Casino” tab at the top of the page once logged in.

Evolution Gaming offer a wide variety of live dealer games, with some of the top ones at RedStar Casino including Monopoly Live, Football Studio Live, Live Roulette, Dream Catcher and Baccarat.

We’re pleased to see RedStar Casino have chosen to partner with Evolution Gaming – and this is a clear plus point for those looking to enjoy live dealer games, as you simply won’t find a better software provider when it comes to live iGaming.

Other Games

RedStar Casino also offers a wide variety of “other” games – the first of which is Video Poker. Video Poker has always been a go-to game for many players, and the selection of Video Poker machines at RedStar Casino is fairly impressive. For example, you’ll find many variations of Jacks or Better; Jacks or Better is arguably the most popular video poker machine on the planet, and there’s a number of different Jacks or Better poker machines to enjoy at RedStar Casino. Deuces Wild is another hugely popular poker game – and, once again, RedStar Casino offers multiple Deuces Wild poker machines for you to try out. This includes regular 10s or Better Bonus, Deuces Wild poker, along with Bonus Deuces Wild Poker – both of which offer great returns, and decent potential wins!

No online casino would be complete without a selection of other casino table games too – and at RedStar Casino you’ll find everything from Baccarat (there are multiple variations of Baccarat to enjoy) to 3-Card Poker, Casino Hold’Em and Caribbean Stud Poker; in short, there’s a ton of poker machines to enjoy, and you can view all of these casino table games from the “Table Games” tab.

Progressive Jackpots

If it’s jackpot games you’re looking to play then you’ll, again, be pleased to learn that RedStar Casino offers a wide variety of jackpot slots for you to enjoy. Many of these jackpot slots are provided by Microgaming.

Microgaming, after all, is behind one of the most successful progressive slots in history – Mega Moolah – and it’s available at RedStar Casino, allowing you the chance to win millions of dollars from a single spin! Microgaming also has a number of other popular jackpot slots, one of which is Major Millions – another slot available to enjoy at the casino – and, along with Microgaming progressives, RedStar Casino also offers jackpot slots from NetEnt and Betsoft!

About the Team and History

RedStar Casino has been around since 2005 – and, while initially a popular online casino with Eastern European players, it’s since “spread its wings” and now offers its services to players from all over the world.

The casino is owned and operated by a company called RSP Entertainment N.V, and RSP Entertainment has a solid track record in delivering an outstanding, fair and regulated online gambling experience to its clients.

The number of restricted countries at RedStar Casino is relatively small, and the only real downside about the online casino is the fact that it’s licensed in Curacao – an online gambling regulator known for being relatively lax when it comes to enforcing restrictions on operators. In the future, we’d like to see RedStar Casino acquiring an online gambling license from the UK Gambling Commission or the Maltese Gaming Authority – but we should point out that, despite their Curacao license, RedStar Casino seems to be ok.

Complaints and Track Record

At RedStar Casino, players from United Kingdom aren’t allowed to join – and, a quick look online will turn up a number of complaints from UK-players who joined the site, claimed a bonus – and then got the hump when they weren’t paid out any winnings.

Thankfully, RedStar Casino has a solid reputation when it comes to looking after their players, and, at the time of writing, we’re unaware of any major issues or complaints that would warrant us reconsidering whether the site’s worthy of being recommended here at Casinomeister.

Casino Facts

FoundedJune 2005
Accredited at CasinomeisterJune 2015
JurisdictionsCuraçao Master License 1668/JAZ : eGaming
Casino representativeCEO
Affiliate programRed Star Affiliates
Is this casino certified at CasinomeisterNo
Payout time0-5 hrs
Reverse timeNo Reverse Time
Payout limits$40,000 monthly
Weekend payoutsYes
Locks withdrawalsYes
English, Russian, Spanish, Ukrainian
Advancecash, Alfa Bank, Beeline, Bitcoin, Cash payment through Yandex office, EcoPayz, MasterCard, MegaFon, Moneta, MTS, Neteller, Paysafe, Privat24, Promsvyazbank, QIWI, Rapid, Skrill, TELE2, Visa, WebMoney, Yandex Money
Bank Wire, Bitcoin, EcoPayz, MasterCard, Moneta, Neteller, QIWI, Skrill, Visa, WebMoney, Yandex Money
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The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
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