KTO Casino Review

A mediocre gambling platform with a decent selection of casino games and several huge drawbacks

By Casinomeister, Last updated Mar 5, 2024

Casinomeister's Verdict

KTO Casino is part of the KTO platform, which also offers sports betting. The casino features a decent selection of games from industry-leading providers and an interesting casino cashback promotion.

Although lacking some basic features, KTO Casino still manages to stay competitive thanks to a generous game portfolio that includes a substantial collection of live casino games. Despite that, we recommend checking out the site.

KTO Casino Review

7 Our Rating

7 Player Rating

Website ktocasino

Established 2021

Ratings

Payout speed

Withdrawal limits

Customer service

Software & Games

Licensing

LicencesMalta Gaming Authority

Game providers Elk Studios Review, Quickspin, Pragmatic Play, Red Tiger Gaming, Big Time Gaming (BTG), Play'n Go, NetEnt, Relax Gaming, StakeLogic, Thunderkick...

Please check out another!

GREY ZONE

First Impression

The first thing we noticed about KTO Casino is how simple it is.

We wouldn’t dare call it slick since it’s far from perfect, but it features a minimalistic design that is appealing. In other words, it’s modest, but there’s room for improvement.

Even though our first impression wasn’t 100% positive, it gradually improved as we continued exploring the site. The interface is actually quite user-friendly and lets you browse through available games and even filter them by providers, which we always approve.

We were slightly disappointed to find out the lack of a no deposit bonus or any other welcome offer for new players. This is not common nowadays, as most online sites feature some bonus to attract new visitors.

On the other hand, the platform accepts various deposit and withdrawal methods used in many countries. Unfortunately, Canadians can only use Interac, which is perhaps the biggest disadvantage of this site.

KTO Casino offers helpful and friendly customer support. If you want to learn more about this platform, please read our KTO Casino review carefully.

KTO Casino Bonuses and Promotions

Let’s see what kind of bonuses and promotions KTO Casino has in store.

Welcome Bonus

As we mentioned in the intro, the platform doesn’t feature a welcome bonus, and we consider this a major drawback. The odd thing is that it offered a lucrative bonus (we’ll not talk about it to avoid confusing readers), which is not available anymore.

Whatever the reason, we hope KTO will come up with a welcome bonus as soon as possible if it wants to stay competitive in the Canadian market as pretty much every other online casino features at least some kind of welcome offer.

Instead of a deposit bonus, however, you can claim the lucrative cashback offer, which gives you back a small portion of every play you make while on KTO Casino. The cashback for slots, roulette, Monopoly, and Dream Catcher is 0.50%, and for roulette, 0.15%.

No-Deposit & Free Spins Offers

KTO does not offer any signup or free spins casino bonuses at the moment.

Apart from the cashback promotion, the only casino bonus you’ll find is the Drops & Wins, which will only last as long as there is money in the $2,5 million prize pool.

VIP and Loyalty Programs

We couldn’t find any VIP or loyalty programs on the casino platform, so the only two available casino bonuses were the Drops & Wins and Cashback.

Banking and Payment Options

After we landed on the site, we saw a lengthy list of payment methods for deposits and withdrawals, only to find out that most of those options aren’t available for Canadian players at all. The only option you can use to make deposits is Interac. It may take up to 24 hours to see your deposit in your casino balance.

The minimum amount you can deposit is $25, whereas the maximum is $3,000.

Withdrawal Speed

There are two withdrawal methods you can use in the KTO online casino — Interac and eCashout. The minimum limit for both is $50, and the maximum is $5,000. It may take up to 72 hours before the casino processes and approves your withdrawal request.

Website Experience and Features

Desktop and Mobile Gaming

KTO Casino likes to keep it simple. Once you access the desktop website, you’ll notice that the platform features a pretty straightforward design, without special elements, such as animations and colourful images, that capture your attention.

Because of the simple interface, KTO can achieve a lot in terms of user experience. Navigation is easy on the site, and you can find the games you want using categories to the right. Alternatively, you can filter all available games by their software providers.

KTO Casino doesn’t feature a mobile app for any device. However, you can still open the site using your mobile browser (Android and iOS devices) and access almost the entire selection of games. We explored the mobile version using both Android and iPhone for this KTO Casino review, and we’re happy with how responsive the site was on small screens.

Unique Features

Even though KTO is decent, we wouldn’t really call it unique. It’s a pretty simple site that offers everything a standard online casino user will expect. Still, there are a couple of things worth mentioning in this section.

• Drops & Wins — The Drops & Wins weekly tournament awards lucky players who play eligible slots. We already discussed this in the bonus section of this review, so please check it out.
• Great responsible gaming options — KTO Casino has an outstanding responsible gaming page with a deposit limit and a self-exclusion option.
• Available in several languages — Apart from English, the site is also available in Portuguese and Spanish.
• Other forms of gambling available — KTO is a comprehensive gambling platform offering sports betting, virtual sports, and more.

KYC

KTO established its own know-your-customer verification procedures, which are within the anti-money-laundering standards. Once you deposit a total of $2,000, you’ll be required to verify your identity, but the casino reserves the right to perform identity verification even before that.

Also, to verify your account, you’ll have to verify your identity by providing one of the required documents: a copy of your ID and proof of address. If the operator is not satisfied with the documents you provided, or you failed to provide the documents, the operator reserves the right to suspend or close your account and freeze your funds to investigate your case.

Responsible Gaming

KTO Casino is committed to endorsing responsible play and ensures that all players on the platform are fully aware of the dangers and harm that irresponsible gambling can cause. The online casino features an entire page dedicated to maintaining gambling control to read more about gambling problems.

KTO also has a deposit limit that you can set from your customer account. You can ament the limit any time, but you should know that decreasing the limit is available immediately. Still, if you want to increase it, you’ll have to wait for seven days (cool-off period) to avoid making rash decisions.

The site also provides the self-exclusion option. To reopen your account, you need to send a written request six months after initiating the exclusion.

About the Team and History

The KTO online casino is operated by Bravalla B.V., a company registered in Curacao. The site has been operating since 2018, so it’s fairly new, meaning there isn’t much history to discuss. Since its launch, it has performed well, attracting players from Canada and other accepted countries.

Complaints and Track Record

We didn’t find any complaints regarding KTO Casino on our site or forum.

Customer Support

KTO Casino offers a helpful customer support team that you can contact by sending an email to support@kto.com. Alternatively, you can use the live chat feature to talk with one of the representatives in real-time. However, please bear in mind that live chat is only available from 08:00 — 23:00 EDT. Even though the support is offline for only nine hours, we still think it should be available 24/7.

Although we received a useful response to our questions, we still had to wait for hours after sending an email. Long story short, we’re happy with the friendliness and helpfulness that support offers, but it definitely needs to be faster.