Genting Review

BONUSES AND PROMOTIONS

Genting Casino offers more than enough bonuses to keep both new joiners and registered users glued to their screens. Upon registration, you can claim a welcome bonus of your choosing, while various promotions for regular players await you as you spend more time in this online gambling venue.

Exclusive offers

Welcome Offer

A good welcome bonus is always appreciated, which is why Genting Casino offers a 100% welcome deal of up to £50. While we must admit this isn’t really that impressive and that most online casinos offer a ten or even a hundred times that much, it’s still bonus money we’re talking about here. In other words, there’s no reason to throw a gift away, even if it’s not as good as one may expect.

To unlock the bonus, players must deposit at least £10 and then wager the deposit and bonus amount 30x. The time limit for meeting the rollover is 30 days, and the maximum bonus that can come out of it is £50.

You should know that slot games count 100% towards meeting wagering requirements while other games count only 10%. The maximum bet is 10% of your bonus amount that can’t go under £0.10 or £5, whichever is lower.

If this offer doesn’t sound good enough, Genting Casino has another one you can claim instead. With a deposit of at least £10, you can get 132 free spins on the Big Bass Bonanza slot with the bonus code BIG132. Although this option appears to be more valuable, it comes with 60x wagering requirements that apply to free spins winnings, which is twice as much as the match deposit bonus.

No-Deposit & Free Spins Offers

Currently, a no deposit bonus isn’t a part of the Genting Casino’s bonus page. Still, the operator has prepared a plethora of other deals, among which you can regularly find time-limited free spins offers. The active offer at this time includes up to 300 for 90K Yeti Gigablox you can claim over three consecutive days. Note that these deals for regular players often change, so make sure to pay regular visits to Genting Casino and stay up-to-date with ongoing offers.

VIP and Loyalty Programs

Once you prove your loyalty to Genting Casino, you’ll find an email invitation to join the Genting Casino Loyalty Program. The membership will bring you fantastic perks through a six-tier scheme, and you can reach one level after another by accumulating a certain number of points.

The prizes include a personal account manager, luxury gifts, faster and higher withdrawals, access to exclusive tournaments, personalised promotions, and they get better with every new level you reach.

Cashback

Bonus Terms

Sign up process

BANKING AND PAYMENT METHODS

Genting Casino handles players’ payments safely and securely through the following deposit and withdrawal options:

• Visa
• Mastercard
• PayPal
• Paysafecard
• Trustly
• Skrill
• ecoPayz
• Sofort

The process of topping up your account is instant, and the minimum deposit is £10 for most methods. The casino rarely charges players for depositing funds, but in case some fees occur, you’ll see them at the time of padding your bankroll.

You may have to submit documentation before or after any deposit, and the casino reserves the right to call you and ask for a verbal confirmation of the transaction. Once you register, you can set deposit limits according to your preferences, but they must follow the maximum transaction limit set by your chosen payment provider.

Withdrawal Speed

All players must have a real-money account in Genting Casino topped up at least once before they can request a withdrawal. Upon registration, the operator will set an individual withdrawal amount per transaction for each player. However, there will also be some fixed withdrawal limits, such as a minimum of £50 for a wire transfer transaction.

The casino doesn’t impose any daily, weekly, or monthly limits regarding the number of transactions. Still, you’ll only be able to request the second withdrawal after the first one has been processed, provided that you don’t have any active bonus at that time.

Your withdrawal may incur some fees, but they differ from one banking option to another. For instance, cashouts made through debit cards or e-wallets are charge-free, but a wire transfer withdrawal will cost you £10.00 if it’s less than £500. Likewise, the withdrawal speed will differ for all payment options and may take up to several business days.

Genting Casino will always send you your winnings through the method you used to make a deposit. When that’s not possible, the casino will pick another banking option and ask you to verify it before approving the withdrawal.

If you decide to withdraw an amount that exceeds your transaction limits, you can request such action by contacting the casino’s customer support.

Responsible gaming

Genting Casino wants you to have the time of your life in its online premises, and for this, you must play responsibly at all times. The operator offers numerous tools to help you escape a potential gambling problem — a self-assessment test, deposit limits, SafeMate, a reality check timer, a cool-off period, and a self-exclusion programme.

If you think controlling your gambling habits is challenging, you can always reach out to professionals in this niche, such as GamCare, Gambling Therapy, Gamblers Anonymous, National Gambling Helpline, and many others. They will know what to say or do to help you take a step back and head in the right direction again.

About the Team and History

Genting brand has been present in the casino industry since 1965, when it opened its first brick-and-mortar casino in Malaysia. Year by year, Genting has significantly expanded on the ground and opened more than 30 land-based casinos in the UK alone.

Once online gaming became popular, Genting decided to open a virtual casino. Apparently, the online casino first appeared as GentingBet and offered a sports betting section instead of a classic online casino. However, today the casino operates under the name Genting and doesn’t offer any gaming opportunities to sports bettors.

The company behind Genting Casino is Skill on Net Ltd, registered in Malta. The casino holds a licence issued by the UK Gambling Commission, while the UK land-based casinos belong to Genting Casinos UK Limited.

All the games on the platform regularly pass fairness and randomness tests imposed by iTechLabs, while players’ financial and personal data remains safe, thanks to the latest security measures.

Complaints and Track Record

Although Genting Casino looks all clean on the surface, player complaints we’ve come across don’t flatter this online casino operator at all. First off, the complaints are recent, meaning those issues await solutions. The most common problems include blocked accounts of players who are on a winning streak and unresponsive customer support. While we’ve also found some good player reviews, the bad ones prevail by all means.