10bet Casino Review

Redesigned with new management

By Casinomeister Oct 29, 2021

Casinomeister's Verdict

10Bet lacked dedication to the site. They weren’t moved at all to being listed as an Accredited Casino, and were rather poorly run. They were consistently scored in the 6 range (a grade of D), and had issues about maintaining a forum presence.

They originally came on board in April 2012, and during the time they were listed here they generated six formal complaints (PABs), and unfortunately there were a far number of dissatisfied customers in the forum as well. With their low score, problematic management, and lack of interest in being listed as an Accredited Casino – they were deemed “not a good match” with Casinomeister and were dropped from the list in December 2016.

Then they decided to apply retroactive predatory terms to their affiliate partners which is highly unethical.

Lately, they showed high interest in renewing the collaboration with Casinomeister and fixing things. Casino is redesigned and there’s been a new management and even a new representative. We will see if this time things are gonna be different.

7 Our Rating
7 Player Rating
10bet.com
2003
Payout speed
starstarstarempty starempty star
Withdrawal limits
starstarstarstarempty star
Customer service
empty starempty starempty starempty starempty star
Software & Games
starstarstarstarempty star
Licensing
starstarstarstarstar
Malta Gaming Authority, UKGC, Swedish Gambling Authority
iSoftBet, Playson, Quickspin, Evolution Gaming, NetEnt, Microgaming, Play'n go, Blueprint Gaming, 2By2 Gaming, Just For The Win, Big Time Gaming (BTG), Ainsworth, Rabcat, Red Tiger, Pragmatic Play, Fantasma, bet games.tv

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First Impression

10Bet had been listed as a Casinomeister Accredited Casino from April 2012 until December 2016. At first, they seemed somewhat promising, but they quickly lost interest with being listed at Casinomeister.

We had issues with their casino rep being vacant from the Casinomeister forum, they had a very low score mainly due to their slow payouts, and minimal withdrawal limits (which could be waived for our players – meh). They also have implemented retroactive terms and conditions to their affiliate program, which violates our standards for Casinomeister accredited casinos.

Lately, it seems like their whole management has changed and they’re showing interest in fixing things and having an active representative again.

Also, 10Bet has been completely redesigned and their site is more user-friendly and easy-to-use. They’re licensed and regulated by the UKGC, MGA and the SGA.

Pros

  • Several Gaming Platforms

  • Redesigned

  • Casino, Sports, Live Casino, Virtuals

  • Strong licensing

  • Plenty of promotions

Cons

  • Used to have retroactive terms and conditions

  • No lock withdrawal function

Bonuses and Promotions

As with any reputable online casino, 10Bet Casino aims to offer new players the best experience possible, and one of the ways in which they do this is by offering a generous welcome bonus. Below, we’ll look at details of this welcome bonus and how it works.

No-Deposit & Free Spins Offers

Unfortunately, 10Bet Casino doesn’t offer any no-deposit bonuses or free spins to be used on their games. You can, however, get a special betting bonus if you prefer. You can view the full range of offers available at 10Bet Casino from their ‘promotions’ page.

VIP and Loyalty Programs

10Bet Casino runs a VIP program called The Ten Club, and this allows regular players to experience a more one-on-one approach to gaming. To get into the club you’ll need to play regularly and make real money deposits and wagers – and, once you’re in, you’ll get extra bonuses and you’ll also get access to a dedicated VIP host.

Sign up screenshots

10bet Registration Process Step 1 Desktop Device View
10bet Registration Process Step 3 Desktop Device View

BANKING AND PAYMENT METHODS

While 10Bet Casino doesn’t offer the largest selection of payment methods we’ve ever seen, they do cover most of the main banking methods – and if you live in the UK or a country under their Malta license you’ll have access to a wide variety of deposit methods.

Adding money to your 10Bet Casino account is easy and simple, and you can use all major debit and credit cards along with EWallets like Neteller, Skrill and paysafecard. They also offer some country-specific payment methods like Interac and Fast Bank Transfer.

Withdrawal Speed

Withdrawals at 10Bet Casino are, officially, processed in under 48 hours – but players using the site will often find the withdrawal time frame a lot quicker than this, especially if a withdrawal is requested on a working day.

Be aware that in order to make a withdrawal you will need to have completed the terms and conditions of any bonuses you chose to claim – something to watch out for if you are playing with bonus funds. Once processed, your withdrawal can take up to five working days to reach your account depending on the banking option you’re using.

Average Based on 8 real users

REQUEST DATE
COUNTRY
BANK METHOD
REVERSE TIME
PAYOUT HRS:MIN
ID REQUIRED
WEEKEND REQUEST
AVERAGE
37:0
69:15
24 July, 2015
Germany
Neteller
48:00
132:00
No
No
31 July, 2015
Germany
Neteller
48:00
84:00
No
No
19 August, 2015
Germany
Neteller
48:00
61:00
No
No
09 December, 2015
Germany
Neteller
48:00
94:00
No
No
26 January, 2016
Germany
Neteller
10:00
10:00
No
No
28 February, 2016
Germany
Neteller
32:00
32:00
No
No
13 March, 2016
Germany
Neteller
48:00
127:00
No
No
25 May, 2016
Germany
Neteller
14:00
14:00
No
No

Responsible Gaming

Online gambling regulators are taking responsible gambling more seriously than ever before, and as a result of this, we’re seeing online casinos offering players much more robust functions to help you keep your online gambling in track with what you can afford.

Writing this online casino review, we were pleased to find the site allows all players to easily and quickly set their own limits, and this includes deposit limits, loss limits, and regular reality checks. If you wish to increase any limits, you will need to wait 24 hours; decreasing them, however, is instant.

The online gambling platform also offers a time-out and self-exclusion function, but what really impressed us was their detailed and transparent responsible gambling page. Here, you can find lots of advice about how to manage your gambling levels, and it’s clear the site really does care about its players.

Customer Support

To try and offer players the best user experience possible, 10Bet Casino offers a customer support service 24 hours a day, 7 days a week – and you’ll be able to contact the company in a number of ways.

While writing this 10Bet Casino review, we found the customer support team to be friendly, and they’re happy to help you out, whether it’s questions about something on their site, issues making a payment, or account-specific problems.

The easiest way to contact 10Bet Casino is to use live chat, although this function is only available to players who’re logged into their account. They offer many phone lines too – most of which are toll-free – and you’ll also find yourself able to contact the real money online casino through email, at [email protected].

KYC

As 10Bet Casino is licensed in both Malta and the UK they have to abide by some pretty strict online gambling and betting regulations. One of these gaming/betting regulations is that they’re required to carry out what are known as KYC checks on players.

This is a process any online gambling business needs to carry out, and it means you’ll need to submit proof of your ID and address to verify your identity. Once you upload your documents, the site aims to process them very quickly – usually within just a couple of hours.

Desktop and Mobile Gaming

When writing this review, we took a close look at the overall functionality of the online casino.

From the moment you land on the homepage, you’ll see a simple and user-friendly interface, and the sign-up process is simple, fast, and painless.

In fact, it took us less than two minutes to create an account, and all you have to do then, is verify your email address and you’re good to go!

During our research, we found the website to be quick, easy-to-use, and easy-to-navigate, with a quick navigation menu that makes navigating around the casino and finding the games you want to play simple and convenient.

There’s also a dedicated mobile app that the company has designed, and this is available to players on virtually all iOS and Android devices. You can also access the casino from your mobile device’s internet browser.

Simply navigate to the mobile-optimized website using the browser on your smartphone, and you’ll be redirected to a special mobile-optimized homepage where you may login or make an account.

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Brand games

Providers

10Bet offer games from a wide variety of software providers, and you’ll find games from game developers including 2by2 Gaming, Big Time Gaming, Blueprint Gaming, iSoftbet, Microgaming, NetEnt, Play’n GO, Playson, Pragmatic Play, Quickspin, Rabcat and Evolution Gaming.

Slots

10Bet Casino allows you to play a huge selection of slot games, and all of these slot games can be found from the main game navigation menu. You can play all slot games directly within your internet browser window – there’s no need to download or install plugins or software. Below, we’ll take a look at some of the most popular games provided at 10Bet Casino.

Immortal Romance is one of the most popular online video slots you’ll find at the casino – and for good reason. Immortal Romance offers players the ability to win over 12,000 times their stake, and it’s one of the online gambling industry’s most successful video slots for good reason. There’s five bonuses and features in total, including four different Free Spins bonuses. There’s also a great base game feature called Wild Desire, and this sees anywhere from one to all five reels turning into fully wild reels!

Following the phenomenal popularity of NetEnt’s original Dead or Alive, the company launched one of the most awaited video slot sequels in history, Dead or Alive II, last year. Dead or Alive II is also the most volatile slot the game developer has ever made, with wins exceeding 100,000 times your bet. Dead or Alive II, like the original, is set in the Wild West, except instead of just one Free Spins bonus round, there are three to pick from, including NetEnt’s “MAX” bonus. Wilds lock in place as in the original, but multipliers of up to 3X can be added – allowing for some crazy win possibilities!

Live Casino

One of the metrics we look at whenever we review an online casino is the live dealer casino – and thankfully, today, virtually every online gambling website on the web (outside of the US) now offers live dealer games.

Writing this 10Bet review, we were happy to see that the online casino uses Evolution Gaming’s software to provide their live dealer games, and this is great news, as it means you’ll be able to play state-of-the-art live casino games including Roulette, Blackjack, Baccarat and Three-Card Poker.

Alongside these ‘casino classics’, you’ll also find more obscure titles like Crazy Time, Dream Catcher and Football Studio Live, all of which offer something pretty different from what you’re probably used to playing. The live casino is accessed by clicking the ‘live casino’ button on the website’s main game navigation menu.

Table Games and Video Poker

Along with the great range of slot games and live dealer games at 10Bet Casino, you’ll also find a number of casino table games including many variations of roulette and blackjack, along with a few video pokies and poker-inspired games.

Progressive Jackpots

No online casino would be complete without progressive jackpot games, and 10Bet Casino offers a ton of titles from award-winning game developers like Microgaming and NetEnt, some of which allow you the chance to win millions of dollars!

All progressive jackpot games at 10Bet Casino can be found under a dedicated ‘jackpot games’ tab, making them easy to locate and play!

About the Team and History

“With over 16 years’ experience, we’ve focused on creating one of the most exciting, forward-thinking, bettor-focused sports and casino betting sites in the world. We now cover over 60 sports – and every day we’re looking for new ways to make things bigger and better. We do it by putting our bettors first, always.”

That’s what the online casino and sportsbook say about themselves, and, to be fair, this real money online gambling website is one of the better platforms available to players.

Their sportsbook offers many sports you won’t find at other sites, and they are renowned for offering some of the best prices around. The company is also pretty transparent, and the business is fully regulated and licensed in the UK, Malta and Sweden.

Complaints and Track Record

10Bet lacked dedication to the site. They weren’t moved at all to being listed as an Accredited Casino, and were rather poorly run. They were consistently scored in the 6 range (a grade of D), and had issues about maintaining a forum presence.

They originally came on board in April 2012, and during the time they were listed here they generated six formal complaints (PABs), and unfortunately there were a far number of dissatisfied customers in the forum as well.

With their low score, problematic management, and lack of interest in being listed as an Accredited Casino – they were deemed “not a good match” with Casinomeister and were dropped from the list in December 2016.

Then they decided to apply retroactive predatory terms to their affiliate partners which is highly unethical.

Lately, they showed high interest in renewing the collaboration with Casinomeister and fixing things, and we’re happy to place them into the ‘recommended’ category of online casinos here at Casinomeister.

Casino Facts

Founded2003
AccreditedNo
JurisdictionsMalta Gaming Authority, UKGC, Swedish Gambling Authority
Casino representativeRepresentative of 10bet Casino
Is this casino certifiedNo
Payout time24 hrs
Reverse time24 hrs
Payout limitsThe Maximum total withdrawal amount from all available products within a 30-day time period is €100,000 (or currency equivalent)
Weekend payoutsYes
Locks withdrawalsNo
English, German, Japanese, Norwegian, Polish
Debit Card, EcoPayz, Entropay, Interac, MuchBetter, Neteller, Paypal, paysafecard, Skrill, Trustly
Debit Card, EcoPayz, Entropay, Interac, Much Better, Neteller, Paypal, paysafecard, Skrill, Trustly
Casinomeister

Casinomeister @Casinomeister

ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophography.
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