10bet Casino Review

A trustworthy redesigned casino and sportsbook

By Casinomeister, Last updated Jan 25, 2024

Casinomeister's Verdict

While 10Bet Casino doesn’t have the best track record here at Casinomeister, they used to be an Accredited casino. After changing their management team, they appear to have tightened up their operation. We’re now confident that they’re a solid and reliable option for players – and they offer a fantastic sportsbook for those looking for more than just online gaming.

Meh - Ok I guess

7 Our Rating
7 Player Rating
10bet.com
2003
Payout speed
starstarstarempty starempty star
Withdrawal limits
starstarstarstarempty star
Customer service
starstarstarstarempty star
Software & Games
starstarstarstarempty star
Licensing
starstarstarstarstar
iSoftBet, Playson, Quickspin, Evolution Gaming, NetEnt, Microgaming, Play'n Go, Blueprint Gaming, 2By2 Gaming, Just For The Win...

First Impression

10Bet was listed as a Casinomeister Accredited Casino from April 2012 until December 2016. At first, they seemed somewhat promising, but they quickly lost interest in being listed at Casinomeister.

We had issues with their casino rep being vacant from the Casinomeister forum. They had a very low score mainly due to their slow payouts and minimal withdrawal limits (which could be waived for our players – meh). They also implemented retroactive terms and conditions to their affiliate program, which violates our standards for Casinomeister-accredited casinos.

Lately, it seems like their whole management has changed, and they’re showing interest in fixing things and having an active representative again.

Also, 10Bet has been completely redesigned and is more user-friendly. They’re licensed and regulated by the UKGC, MGA, and the SGA.

Pros

  • Several Gaming Platforms

  • Redesigned

  • Casino, Sports, Live Casino, Virtuals

  • Strong licensing

  • Plenty of promotions

Cons

  • Used to have retroactive terms and conditions

  • No lock withdrawal function

Bonuses and Promotions

As with any reputable online casino, 10Bet Casino aims to offer new players the best experience possible, and one of the ways they do this is by offering a generous welcome bonus. Below, we’ll look at the details of this welcome bonus and how it works.

Welcome Offer

The main new-player bonus at 10Bet Casino is a 100% matched deposit bonus up to $300. In addition to this, you’ll also receive 25 spins which can be used on a new video slot from NetEnt; Gordon Ramsay Hell’s Kitchen.

To get this welcome bonus, before you make your deposit and begin playing games/betting, you’ll need to enter the code WELCOME300 when making your first deposit. The bonus will then automatically be credited to your account, and you’re free to begin playing the games you want!

No-Deposit & Free Spins Offers

Unfortunately, 10Bet Casino doesn’t offer any no-deposit bonuses or free spins to be used on their games. You can, however, get a special betting bonus if you prefer. From their ‘promotions’ page, you can view the full range of offers available at 10Bet Casino.

VIP and Loyalty Programs

10Bet Casino runs a VIP program called The Ten Club, which allows regular players to experience a more one-on-one approach to gaming. To get into the club, you’ll need to play regularly and make real money deposits and wagers – and, once you’re in, you’ll get extra bonuses and access to a dedicated VIP host.

Sign up screenshots

10bet Registration Process Step 1 Desktop Device View
10bet Registration Process Step 3 Desktop Device View

BANKING AND PAYMENT METHODS

While 10Bet Casino doesn’t offer the largest selection of payment methods we’ve ever seen, they do cover most main banking methods. You’ll have access to various deposit methods if you live in the UK or a country under their Malta license.

Adding money to your 10Bet Casino account is easy, and you can use all major debit and credit cards along with EWallets like Neteller, Skrill, and Paysafecard. They also offer some country-specific payment methods like Interac and Fast Bank Transfer.

10Bet Casino Withdrawal Speed

Withdrawals at 10Bet Casino are officially processed in under 48 hours – but players using the site will often find the withdrawal time frame a lot quicker than this, especially if you request a withdrawal on a working day.

Be aware that you must complete the terms and conditions of any bonuses you claim to make a withdrawal – something to watch out for if you are playing with bonus funds. Once processed, your withdrawal can take up to five working days to reach your account, depending on your banking option.

Average Based on 8 real users

REQUEST DATE
COUNTRY
BANK METHOD
REVERSE TIME
PAYOUT HRS:MIN
ID REQUIRED
WEEKEND REQUEST
AVERAGE
37:0
69:15
24 July, 2015
Germany
Neteller
48:00
132:00
No
No
31 July, 2015
Germany
Neteller
48:00
84:00
No
No
19 August, 2015
Germany
Neteller
48:00
61:00
No
No
09 December, 2015
Germany
Neteller
48:00
94:00
No
No
26 January, 2016
Germany
Neteller
10:00
10:00
No
No

Responsible Gaming

Online gambling regulators are taking responsible gambling more seriously than ever before. As a result, online casinos offer players much more robust functions to help them keep their online gambling on track with what they can afford. With great fun comes great responsibility.

Writing this online casino review, we were pleased to find that the site allows all players to easily and quickly set their limits, including deposit limits, loss limits, and regular reality checks. If you wish to increase any limits, you will need to wait 24 hours; decreasing them, however, is instant.

The online gambling platform also offers a time-out and self-exclusion function, but what impressed us was its detailed and transparent responsible gambling page. Here, you can find lots of advice about managing your gambling levels, and it’s clear the site cares about its players.

Customer Support

To try and offer players the best user experience possible, 10Bet Casino offers a customer support service 24 hours a day, 7 days a week – and you’ll be able to contact the company multiple ways.

While writing this 10Bet Online Casino review, we found the customer support team friendly. They’re happy to help you out, whether it’s questions about something on their site, issues making a payment, or account-specific problems.

The easiest way to contact 10Bet Casino is to use live chat, although this function is only available to players logged into their account. They offer many phone lines too – most of which are toll-free – and you’ll also be able to contact the real money online casino through email at support@10bet.com.

 

KYC

As 10Bet Casino is licensed in Malta and the UK, they must abide by strict online gambling and betting regulations. One of these gaming/betting regulations is that they’re required to carry out what are known as KYC checks on players.

This is a process any online gambling business needs to carry out, and it means you’ll need to submit proof of your ID and address to verify your identity. Once you upload your documents, the site aims to process them quickly – usually within a few hours.

Desktop and Mobile Gaming

When writing this review, we took a close look at the overall functionality of the online Casino.

Once you land on the homepage, you’ll see a simple and user-friendly interface, and the sign-up process is simple, fast, and painless.

It took us less than two minutes to create an account, and all you have to do is verify your email address, and you’re good to go!

During our research, we found the website to be quick, easy to use, and easy to navigate, with a navigation menu that makes navigating around the Casino and finding the games you want to play simple and convenient.

There’s also a dedicated mobile app that the company has designed, and this is available to players on virtually all iOS and Android devices. You can also access the Casino from your mobile device’s internet browser.

Simply navigate to the mobile-optimized website using the browser on your smartphone, and you’ll be redirected to a unique mobile-optimized homepage where you may log in or make an account.

A World-Class Sportsbook for Online Sports Betting

Many casino players try to find a site that also offers a stellar sportsbook – but, often, doing so can prove harder than you’d think. That’s why we were happy to see that 10Bet operates a world-leading sportsbook and offers many markets.

It’s easy to look at and try to place bets within the sportsbook, and the user interface is easy-to-use and easy to navigate. They also offer live betting, with thousands of events seven days a week.

Brand games

Providers

10Bet offers games from various software providers; you’ll find old and new games from developers, including 2by2 Gaming, Big Time Gaming, Blueprint Gaming, iSoftbet, Microgaming, NetEnt Play’n GO, Playson, Pragmatic Play, Quickspin, Rabcat and games powered by Evolution Gaming.

Slots

10Bet Casino allows you to play a massive selection of slot games, which can be found in the main game navigation menu. You can play all slot games directly within your internet browser window; there’s no need to download or install plugins or software. Below, we’ll look at some of the most popular games provided at 10Bet Casino.

Immortal Romance is one of the most popular online slots you’ll find at the Casino – for a good reason. Immortal Romance allows players to win over 12,000 times their stake, and it’s one of the online gambling industry’s most successful video slots. There are five bonuses and features, including four different Free Spins bonuses. There’s also a great base game feature called Wild Desire, and this sees anywhere from one to all five reels turning into fully wild reels!

Following the phenomenal popularity of NetEnt’s original Dead or Alive, the company launched one of the most awaited video slot sequels in history, Dead or Alive II, last year. Dead or Alive II is also the most volatile slot the game developer has ever made, with wins exceeding 100,000 times your bet. Dead or Alive II, like the original, is set in the Wild West, except instead of just one Free Spins bonus round, there are three to pick from, including NetEnt’s “MAX” bonus. Wilds lock in place as in the original, but multipliers of up to 3X can be added – allowing for some crazy win possibilities!

Live Casino

One of the metrics we look at when we review an online casino is the live dealer casino – and thankfully, today, virtually every online gambling website on the web (outside of the US) now offers live dealer games.

Writing this 10Bet review, we were happy that the online Casino uses Evolution Gaming’s software to provide live dealer games. This means you can play state-of-the-art live casino games, including Roulette, Blackjack, Baccarat, Three-Card Poker, and other games in the casino section.

Alongside these ‘casino classics,’ you’ll also find more obscure titles like Crazy Time, Dream Catcher, and Football Studio Live, all of which offer something pretty different from what you’re probably used to playing. Click the ‘live casino’ button on the website’s main game navigation menu to access the live Casino. Live casino games give you the highest chances to win compared to other online casino games like slots and RNG games.

Table Games and Video Poker

Along with the fantastic range of slot games and live dealer games at 10Bet Casino, you’ll also find many casino table games, including many variations of roulette and blackjack, along with a few video pokies and poker-inspired games.

Progressive Jackpots

No online casino would be complete without progressive jackpot games, and 10Bet Casino offers many titles from award-winning game developers like Microgaming and NetEnt, some of which allow you the chance to win millions of dollars!

All progressive jackpot games at 10Bet Casino are under a dedicated ‘jackpot games’ tab, making them easy to locate and play!

About the Team and History

With over 16 years of experience, we’ve focused on creating one of the world’s most exciting, forward-thinking, bettor-focused sports and casino betting sites. We now cover over 60 sports – and every day. We’re looking for new ways to make things bigger and better. We do it by putting our bettors first, always.

That’s what the online Casino and sportsbooks say about themselves, and, to be fair, this real money online gambling website is one of the better platforms available to players.

Their sportsbook offers many sports you won’t find at other sites and is renowned for offering some of the best prices around. The company is also pretty transparent, and the business is fully regulated and licensed in the UK, Malta, and Sweden.

Complaints and Track Record

10Bet lacked dedication to the site. They weren’t moved to being listed as an Accredited Casino and were rather poorly run. They consistently scored in the 6 range (a grade of D) and had issues maintaining a forum presence.

They originally came on board in April 2012, and when they were listed here, they generated six formal complaints (PABs). Unfortunately, there were a fair number of dissatisfied customers in the forum.

Their low score, problematic management, and lack of interest in being listed as an Accredited Casino were deemed “not a good match” with Casinomeister and dropped in December 2016.

Then they decided to apply retroactive predatory terms to their affiliate partners, which is highly unethical.

Lately, they have shown interest in renewing the collaboration with Casinomeister and fixing things. We’re happy to place them into the ‘recommended’ category of online casinos here at Casinomeister.

Casino Facts

Founded2003
Accredited at CasinomeisterNo
JurisdictionsMalta Gaming Authority, UKGC, Swedish Gambling Authority
Casino representativeRepresentative of 10bet Casino
Affiliate program10bet affiliates
Is this casino certified at CasinomeisterNo
Payout time48 hrs
Reverse time48 hrs
Payout limitsThe Maximum total withdrawal amount from all available products within a 30-day time period is €100,000 (or currency equivalent)
Weekend payoutsYes
Locks withdrawalsNo
English, German, Japanese, Norwegian, Polish
Debit Card, EcoPayz, Entropay, Interac, MuchBetter, Neteller, Paypal, paysafecard, Skrill, Trustly
Debit Card, EcoPayz, Entropay, Interac, Much Better, Neteller, Paypal, paysafecard, Skrill, Trustly
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com

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