Bets.io Casino Review

Customer support

Customer support at Bets.io Casino is handled by a team that works 24 hours a day, seven days a week. This was great to see, as it means that players like you can get help and support at any time of day or night – and you do not need to wait for hours, or even days, to receive a response from the casino.

There are a couple of different ways you can contact the customer support team at Bets.io Casino, and the first – and the method we’d recommend – is to use the live chat facility. Live chat connects you to a trained representative of the support team in real time, and you can then talk through your problem or query through the live chat application which pops out directly on your screen.

Starting a new life chat conversation is easy, and all you need to do is enter your name and email address, and after a couple of minutes, you will be connected to an operator.

If you find yourself unable to use the live chat facility – or if, for example, you are on a mobile device and don’t want to wait around in a live chat window – you can also reach the customer support team via email. However, we should point out that response times to email inquiries are much longer than were you to use live chat.

As a general rule of thumb, we recommend only using email when sending documentation or when you want a clear paper trail of your conversation with the casino to be saved.

KYC

One thing that Bets.io Casino prides itself on is being able to offer players an anonymous online gambling experience.

This is something that many players are now looking for as online gambling regulators around the world become ever more strict with verification checks and source of wealth requests.

While some would argue it’s a bit shady to not carry out identification checks on players, the reality is these anonymous casinos are highly sought-after in today’s day and age.

Bets.io Casino claims that all players will be able to enjoy their online gambling experience without needing to upload proof of identity or address.

This means that you can simply create an account, deposit funds and enjoy playing – and if you’re lucky enough to hit a nice win and want to make a withdrawal, you shouldn’t have to worry about needing to undergo a KYC check.

Of course, there are instances where Bets.io Casino may require you to prove your identity. One such case is if they suspect that you already have an account with the casino – something that may crop up if you choose to claim the welcome bonus available – and if there are any doubts about your age you may also be requested to verify your identity.

However, from what we’ve seen directly from the casino – and from what we’ve gathered from reading other player reviews about the site does appear as though Bets.io Casino rarely carries out ID checks, meaning this is one of the few sites where you can play without needing to upload documentation.

Website Experience and Features

Desktop and Mobile Gaming

When our team was putting together this Bets.io Casino review, one of the things that they decided to look at was the overall functionality and usability of the website.

For the most part, we feel that Bets.io Casino has done a fantastic job in making their website as easy-to-use and easy to navigate as possible, and everything from creating an account to accessing the cashier section and making deposits and withdrawals is simple, hassle-free and easy.

We particularly like that the website is designed to run quickly across all different types of desktop and mobile devices, and we found the pages were quick to load even when our Internet connection wasn’t performing as optimally as it could be.

We were also pleased to see that the team behind Bets.io Casino have worked hard to ensure that their website is fully mobile optimized. While they do not, at the time of writing, have a downloadable mobile application, Bets.io Casino can be accessed from all mobile devices.

You do not need to download or install any applications or pieces of software to begin playing the mobile casino games, and all you need to do is navigate directly to Bets.io Casino from your mobile device’s Internet browser. You will automatically be redirected to a mobile-friendly version of the casino.

After thoroughly testing out the mobile casino, we can happily say that it performs just as the desktop site does, ensuring you can enjoy all of your favorite games without having to worry about lengthy waiting times or unreliable game speeds.

Brand games

Providers

In other crypto focused casino reviews we’ve written – our Bitcasino.io review, for example – we highlighted how many crypto casinos are able to offer players a massive selection of slots and table games by partnering up with many different game developers.

That’s the case with Bets.io Casino, too, and they offer a huge selection of exciting games for you to enjoy. You’ll find titles on offer from the following software providers: 1×2 Gaming, Asia Gaming, Betsoft, Blueprint Gaming, Booming Games, Evolution Gaming, Ezugi, GameArt, Microgaming, NetEnt, Play’n GO, Pragmatic Play, Red Tiger Gaming, Thunderkick, Tom Horn, Wazdan, Yggdrasil, Mancala, Lucky Streak, Mr Slotty, Fazi, Spribe, Endorphina, Booongo, Leander, Iron Dog Studio, Leap Gaming, Habanero, Mascot, Vivo, Spinomenal, Mercur, Hacksaw..among many others.

Slots

Let’s take a look at some of the top casino slots on offer at Bets.io Casino:

Dead or Alive II is arguably one of the most successful video slots we’ve ever seen released, and this sequel to NetEnt’s original iconic dead or alive slot put almost all other video slots on the planet to shame in terms of win potential.

During the high noon saloon free spins bonus, wild symbols become sticky – although, unlike the original version of the game, now, these sticky wilds can have 3X multipliers attached.

This highly volatile bonus means that you’re able to win upwards of 100,000 times your bet, and we’re not surprised to see that it has quickly become one of the most played games on the planet.

Highlander is one of Microgaming’s most popular video slots, and it’s themed around the 1986 film of the same name. The game uses a 243-ways-to-win mechanic, so players do not need to worry about paylines, and the main free spins bonus is triggered by landing three or more of the scatter symbols anywhere in view. During the free spins, up to 9 random wilds can be placed onto the reels, offering up some great win potential.

Live Dealer Games

All of the live casino games at Bets.io Casino are powered by Evolution Gaming, the market leader when it comes to building games for the live casino industry.

Heading into the live games casino at Bets.io Casino, we found a plethora of games to enjoy – some of which you rarely find at crypto online casinos – and this included the likes of live Roulette and Blackjack, along with more unusual live games titles like Crazy Time and Deal or No Deal Live.

Accessing the live casino is easy, and you’ll find all of the live games under the ‘Live’ tab on the main game navigation menu.

Table Games and Video Poker Games

Like any respectable online casino, Bets.io Casino offers a range of casino table games for you to enjoy. These can all be found under the ‘table games’ tab on the main game navigation menu.

Like most online casinos, they offer a wide variety of Roulette and Blackjack variations, along with Baccarat, 3-Card Poker, Sic Bo and Dragon Tiger.

Progressive Jackpots

While writing this review, we found that – alongside a wide variety of casino games – Bets.io Casino also offers a great selection of progressive jackpot casino games – these can all be accessed under the ‘jackpots’ tab.

Like most casinos, all of the progressive jackpot games allow you to win significant amounts of money – for relatively low stakes – and you’ll find progressive jackpot casino games from software providers like Pragmatic Play, Netent and Microgaming.