Royal Vegas Review

Decent welcome bonus promotion

By Alex Smith, Last updated Jan 5, 2024

Casinomeister's Verdict

A solid Microgaming-powered casino with 800+ games

5.4 Our Rating
5.4 Player Rating
royalvegascasino.com
2001
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Microgaming, Evolution Gaming, Pragmatic Play...

Casinomeister Awards

First Impression

Royal Vegas Casino has been operating since 2001, originally launched as Fortune Lounge Casino before rebranding. Owned and operated by Baytree (Alderney) Limited, Royal Vegas holds licenses from the Malta Gaming Authority and Alderney Gambling Control Commission.

The online casino is powered predominantly by software giant Microgaming, offering its full suite of slots, table games, and live dealer options. Royal Vegas also features select games from Evolution Gaming and Pragmatic Play.

Royal Vegas accepts players from most jurisdictions internationally but does have an extensive list of restricted countries. The casino offers a solid selection of traditional banking methods focused mainly on credit cards and e-wallets.

Regarding first impressions, Royal Vegas leans on its Microgaming software and lengthy track record to provide a polished, classic online casino experience. The site gives off an old-school vibe, navigating nicely, although it does lack some of the bells and whistles of modern-day online casinos, it’s fair to say.

The generous four-part welcome bonus and loyalty program are decent, although the new player’s welcome bonus wagering requirements are insanely high. While serious issues seem few and far between recently, some players have expressed frustrations around low withdrawal limits. However, Royal Vegas enjoys a solid reputation as a fair and reputable online casino. Keep reading this Royal Vegas Casino review to find out more!

Pros

  • Almost all Microgaming games are available

  • Decent welcome bonus promotion

  • The loyalty program isn’t bad

  • Live dealer games from Evolution

Cons

  • Pretty low (and confusing) withdrawal limits

  • Only three game developers

  • A long list of restricted countries

BONUSES AND PROMOTIONS

When you dive into Royal Vegas, you’re greeted with exciting bonuses and promotions. The main attraction for new players is the new-player welcome bonus, a pretty decent four-part offer that aims to reward your sign-up. Plus, Royal Vegas keeps the excitement rolling with daily deposit bonuses, free tournaments and spins on the Bonus Wheel. They also offer a loyalty program; we will examine these promotions below.

Welcome Offer

The Welcome Bonus journey at Royal Vegas starts with your first deposit. On your first deposit, you’ll be eligible to claim a 100% matched deposit bonus of up to 300€, effectively doubling your deposit. You also receive 2,500 loyalty points, setting you off on a rewarding path from day one. The minimum deposit to unlock this offer is just 10€, making it accessible for many players.

You will also receive a matched deposit bonus on your second, third, and fourth deposits. Each subsequent deposit earns you another 100% match, up to 300€. Again, the minimum deposit required is just €10 for each, ensuring the bonuses remain within reach without demanding hefty deposits.

However, as with all casino bonuses, it’s important to understand the wagering requirements attached to these bonuses. At Royal Vegas, each segment of the Welcome Bonus comes with a staggering wagering requirement of 70X! This means you must wager your bonus funds seventy times before any withdrawals. This is insanely high and, for many players, totally defeats the point of offering a bonus in the first place.

As you’d expect, other terms and conditions also apply. For example, not all games contribute equally to meeting the wagering requirements. Most slot games count 100% towards the wagering requirements, except for progressive jackpot games. While most casino table games like Roulette, Blackjack, and Poker do contribute, their contribution is a lot lower – sometimes as little as 5%.

No-Deposit & Free Spins Offers

Currently, Royal Vegas does not offer a no-deposit bonus. This type of bonus, popular among players for its risk-free nature, allows you to start playing without making a deposit. While Royal Vegas lacks this specific offer, their range of other promotions and bonuses should be enough for most players. As always, we will update this Royal Vegas casino review if and when this changes.

VIP and Loyalty Programs At Royal Vegas Online Casino

The Royal Vegas loyalty program is a decent system that rewards your gaming activity from the start and offers progressively better benefits as you climb its levels.

The loyalty journey at Royal Vegas kicks off at the Bronze level. When you make your first deposit, you receive a great boost of 2,500 loyalty points. This initial bonus is a great way to get started, providing immediate rewards and setting the stage for your progression through the program.

Progressing to the Silver and, subsequently, higher levels depends entirely on your activity. As you play more, you earn more points, unlocking new levels and their associated perks. The Silver level offers enhanced benefits, encouraging you to continue your gaming experience and enjoy even greater rewards.

Reaching the Gold and Platinum levels is where the rewards begin to get interesting – although, of course, you’ll need to spend a fair bit of money to reach these levels. The highest levels are the Gold, Privé, and Platinum tiers – while Diamond, the highest on the site, is the premium VIP level, where you’ll enjoy tailored bonuses and promotions.

So, how does the loyalty program work? Each cash wager earns you loyalty points, which can be redeemed in set increments for casino credits. These credits are added to your bonus balance, allowing you to play any 800-plus games available without depositing. It’s essentially a comp points scheme, which we’re used to seeing at Microgaming-powred online casinos.

Sign up screenshots

RoyalVegas Registration Form Desktop Device View

BANKING AND PAYMENT METHODS

Royal Vegas offers a range of deposit options to cater to different preferences and needs. Popular methods include Visa and MasterCard credit/debit cards, Visa Electron, Maestro, Interac eTransfers, iDebit bank transfers, Trustly, EcoPayz, Skrill, and Neteller web wallets.

Deposits made with credit and debit cards are usually quick and easy, with Visa and MasterCard being widely accepted. Interac eTransfers are a convenient option for Canadian players, and electronic wallets like EcoPayz, Skrill, and Neteller offer secure and fast transactions. It’s important to note that while Maestro and Trustly are available for deposits, they cannot be used for withdrawals.

The process of making a deposit is straightforward. Once logged in, you can access the ‘Bank’ section, select ‘Deposit,’ choose your preferred payment method, enter the amount, and confirm the transaction. Most deposits are processed instantly, allowing you to start playing right away. While writing this Royal Vegas casino review, we could not find any information about specific deposit limits.

Withdrawal Speed

Withdrawing your winnings from Royal Vegas is equally user-friendly. Available withdrawal methods include credit cards, debit cards, Interac eTransfers, iDebit bank transfers, SWIFT Bank Wire Transfers, EcoPayz, Skrill, Neteller, and Cheque by Mail. Credit and debit card withdrawals must not exceed the total amount previously deposited via the same card, with any excess amount withdrawn by an alternative method.

To initiate a withdrawal, go to the ‘Bank’ section, select ‘Withdrawal,’ choose your preferred payment method, enter the amount, and submit your request. Withdrawal requests are processed within 24 hours, and you can reverse the request within this time frame if you change your mind.

Withdrawal times and limits may vary depending on the chosen method. For example, EcoPayz, Neteller, and Skrill typically take 1-2 days, while Bank Transfers and SWIFT transfers can take longer. The minimum withdrawal limit is around $10, although certain payment methods may have higher minimum withdrawal limits.

Now, while Royal Vegas is doing a decent job so far when we were writing this Royal Vegas casino review, we came across the following:

“Winnings are added in the selected currency for Your account to the cleared balance of Your account. Should You wish to withdraw some or all of Your balance, You may select how much You wish to have paid back. The maximum withdrawal amount per 24-hour period is GBP10,000 or currency equivalent. If there are any concerns or queries regarding the collection of winnings, please email us directly.

Players who withdraw a sum of money that is five (5) times or more greater than their lifetime deposits across the Casino Group will be liable for detailed game and play reviews and only be able to withdraw their winnings at a sum of €4,000 per week. The remaining amount will be placed back in the player’s account until they are eligible for a further withdrawal. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.”

Both of these statements cause us concern. Firstly, they contradict one another – is it £10,000 or 4,000EUR? Why are there GBP amounts when the UGKC doesn’t license the site? And finally, assuming the 4,000EUR figure is correct, why is the withdrawal limit so low? This is likely to be a significant turn-off for higher-staking players.

Responsible gaming

Royal Vegas Casino is committed to promoting responsible gambling. They provide several tools to help players manage their gaming activities. The casino offers deposit limits daily, weekly, and monthly, allowing players to set a cap on the amount they can deposit during these periods. This helps players maintain control over their spending.

Additionally, Royal Vegas Casino offers a self-exclusion option for players who wish to take a break from gambling. This feature allows players to voluntarily exclude themselves from playing at the casino for a specific period. If you enter into a self-exclusion agreement at Royal Vegas Casino, any accounts you hold with other online casinos running on the same license will also be excluded.

However, it’s important to note that the casino does not offer time-out or wager/loss limits as part of its responsible gambling tools. This is something that we would like to change in the future.

Customer Support At Royal Vegas Casino

Unfortunately, the “Help Center” page wasn’t working when we were writing this Royal Vegas Casino review. Subsequently, we will base the following on our understanding of the casino’s customer support facilities. Firstly, there’s the FAQ section. This is pretty small, but it does answer some of the main questions.

You have two options if you need to contact the customer support team directly. Firstly, there’s email support. This is preferred if you’re sending documents, making a complaint, or submitting important information – about a game error, for example – but it’s not the fastest. You may wait up to 24 hours to receive a response.

The best way of contacting the customer support team is to use the live chat function. This allows you to speak with a customer support team member in minutes and saves you from waiting for an email response.

KYC

Royal Vegas Casino has a thorough verification process to ensure security and regulatory compliance. Upon registration or before your first withdrawal will be processed, you may be required to submit various documents. These include proof of income, a copy of a photo ID (like a passport or driver’s license), documents confirming residence (such as a bank statement or utility bill not older than six months), and proof of ownership for payment methods used for deposits or withdrawals.

The online casino also states: “Note: in accordance with regulations established by our Regulators, the Casino is required to verify a player’s identity upon a single or cumulative deposit of €3,000 or more (or the equivalent value of the player’s chosen currency).”

This means that even if you don’t need to upload KYC documents for your first withdrawal to be processed, you will need to do so once you reach this threshold.

Website Experience and Features

Royal Vegas Casino’s website is designed with user-friendliness in mind, providing a smooth and enjoyable experience. The site’s interface is easy to navigate, allowing players to find their favorite games quickly. The casino’s extensive game library has over 700 games, including various slots, table games, and live dealer games.

Royal Vegas also offers a seamless mobile casino experience, compatible with various devices, ensuring that players can enjoy their favorite games on the go. However, even today, not all of Microgaming’s games are fully mobile-optimized, so you may not find the full range available on the mobile-optimized version of their site.

Brand games

Providers

Royal Vegas Casino boasts a rich collection of games powered by some of the leading software providers in the industry. Microgaming is the main force behind its extensive game library, a renowned name in the online casino world. Microgaming is known for its high-quality slots, table games, and progressive jackpots, offering an engaging and diverse gaming experience.

They have been a pioneering force in the industry, credited with powering the first online casino in 1994. Their decades-long experience ensures a steady flow of innovative and entertaining games. Besides Microgaming, Royal Vegas also features games from Evolution Gaming, known for their top-notch live dealer games, and Pragmatic Play, another reputable name in casino game development​​​​​​.

Slots

At Royal Vegas Casino, the world of slots is vast and varied, offering an experience that caters to all types of players. The casino’s partnership with Microgaming ensures a constantly updated library of slots, each with its unique theme and gameplay features.

For instance, Playboy Gold brings a touch of glamor and luxury to the reels, appealing to players who enjoy branded content and the nostalgia of the Playboy empire. In contrast, Lucky Little Gods is inspired by Chinese mythology, offering a vibrant and colorful escape into a mythical world filled with gods and fortunes.

Based on the cult classic movie, the Highlander slot provides a dose of nostalgia with its familiar characters and soundtrack, immersing players in a world of Scottish highlands and timeless battles. For those chasing life-changing wins, Mega Moolah is where you’ll find the million-dollar payouts. Still, we’ll cover the progressive jackpot games at Royal Vegas Casino Canada later in this review.

Then there’s Rockabilly Wolves, a quirky and fun-filled game combining retro aesthetics and modern slot mechanics. It’s games like these that showcase the diversity of Royal Vegas’s slot offerings – from the glitz and glamor of iconic brands to epic video slots with backstories, Royal Vegas Casino offers it all, and their portfolio of slot games includes many of Microgaming’s older slot games, which are becoming increasingly hard to find at online casinos today.

Live Dealer Games

The live casino section at Royal Vegas is where the virtual and real worlds collide, offering players an immersive gaming experience as close to being in a physical casino. Powered by Evolution Gaming, a leader in live dealer games, the live casino at Royal Vegas features professional dealers, high-definition streaming, and various games.

The live blackjack tables are a standout, offering various betting limits and styles. Players can interact with the dealers and other players, creating a social atmosphere often missing from online gaming. The dealers are skilled in the games and engaging hosts, enhancing the overall experience.

Live roulette at Royal Vegas is another major attraction, with various versions like European and American roulette available. Watching the live dealer spin the wheel adds excitement that simulated games can’t match. The high-quality video and audio streaming make it feel like you’re waiting for your number.

The live baccarat tables offer a luxurious and thrilling experience for those who prefer card games. The game is streamed live from a professional studio, with all the features you would expect at a high-stakes baccarat table.

In addition to these classics, Royal Vegas’s live casino offers live poker games, where players can test their skills against others in real-time. The variety of poker games ensures that players of all skill levels and interests can find a table that suits them.

The live casino experience is rounded out with unique offerings like live game shows, which blend elements of popular TV game shows with interactive gaming. These games are perfect for players looking for something different from the traditional casino games.

Table Games

Royal Vegas Casino’s table games and video poker selection are equally impressive. For example, you’ll find tons of Blackjack games, including traditional and modern classics that put a unique spin on this timeless casino classic. You can explore different strategies and gameplay styles with variants like Classic Blackjack Gold and European Blackjack.

Roulette enthusiasts are equally well catered to, with Royal Vegas hosting several versions, including the ever-popular European and American styles. These games offer the suspense and excitement of watching the wheel spin, coupled with the sophisticated ambiance that roulette is known for.

Baccarat, another classic, is presented in an elegant format that captures the essence of this high-stakes game, popular among seasoned players and novices alike. Regarding video poker, Royal Vegas Casino also does a pretty good job, and you’ll find yourself able to enjoy variations like Jacks or Better and Louisiana Double.

Additionally, Royal Vegas offers other table games like craps and keno, ensuring that the casino’s table game section is comprehensive. However, just be aware that with these instant win games, the RTPs can be much lower than other games, so you’ll want to check to ensure you’re playing games that don’t rip you off!

Progressive Jackpots: Online Gambling At Its Finest

Royal Vegas Casino offers an exciting array of progressive jackpot games, which include progressive slots, video poker, and table games. These games are known for offering life-changing jackpots, with a portion of each player’s bet contributing to the total jackpot amount.

Notable games in this category include the world-famous Mega Moolah, known for its massive payouts, and other popular titles like 9 Blazing Diamonds Wowpot, African Legends, Sisters of Oz, Treasure Nile, and Carnaval. These progressive games stand out for their potential to turn players into millionaires. While these progressive online casino games aren’t available to players in all countries, most players at Royal Vegas Casino can enjoy the main titles!

Please note, if you’re looking to play progressive online slots, live casino games, or even standard casino games, make sure – if you’re claiming the welcome bonus – that you’re allowed to play such games. Some online slots, and other Royal Vegas Casino games are excluded from the bonus. This includes some live casino games too. Good guidance for any online gambling site is to read the full terms and conditions before claiming any bonuses – and especially before beginning to play casino games.

About the Team and History

Royal Vegas Casino, formally known as Fortune Lounge Casino, established in 2001 and regulated by the Malta Gaming Authority and the Alderney Gambling Control Commission, is a Microgaming-powered online casino, one of the longest-running casinos still in operation. They’ve become a well-known figurehead in the iGaming world and have – overall – a solid reputation.

Unfortunately, there is a long list of restricted countries. This includes: Afghanistan, American Samoa, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Botswana, Bulgaria, Cameroon, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Cuba, Czech Republic, Denmark, Estonia, Ethiopia, France, French territories (Mayotte, Martinique, Guiana, Guadeloupe, Reunion, Saint Barthelemy, Saint Pierre and Miquelon, New Caledonia), Germany, Ghana, Greece, Greenland, Guam, Heard Island and McDonald Islands, Holy See, Hong Kong, Hungary, India, Iran (Islamic Republic of), Israel, Italy, Kenya, Lithuania, Macao, Micronesia, Mozambique, Myanmar, Netherlands, Nicaragua, Nigeria, Norfolk Island, North Korea, Northern Mariana Islands, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Republic of North Macedonia, Romania, Russia, Rwanda, Saint Martin, Serbia, Seychelles, Singapore, Slovenia, Somalia, South Africa, Spain, St Helena, Switzerland, Sweden, Syria, Taiwan, Tanzania, Turkey, Uganda, Ukraine, United Kingdom of Great Britain and Northern Ireland, United States Minor Outlying Islands, United States of America, Vatican City State, Venezuela, Virgin Islands (British), Virgin Islands (US), Wallis And Futuna Island, Yemen and Zambia.

Complaints and Track Record

When writing this Royal Vegas Casino review, we searched the Casinomeister forums to see what our members say about playing at the site. At first glance, there are several negative threads, like this one.

The OP stated: “Does anyone have some advice? I was playing a Microgaming five reel slot, hit the jackpot, then was told when I was trying to collect it that I could only receive 5000 per week. I have since only received 5000, but that does not even reflect in my processed withdrawals the admins stole my cash there are 35000 dollars in 3 processed withdrawals I made I never knew how much true cash I had on hand because it was not reflecting in my account I very freaked out and hurt a respected casino would do this to any player.

Please help me, someone. I don’t know what to do. I am a legitimate player, and all my documents are legitimate. All processed withdrawals should be reflected in my account. I was unsure how progressive they were, and I put my trust in this casino to pay me legit but didn’t.”

However, read a bit further, and you’ll soon see that not everything is as it seems. On the other hand, there are plenty of positives, too. Here’s what Luckyme1966 had to say about their experience at the online casino:

“I recently joined a Vegas casino and made my deposits. I’m unsure how much, but it’s around £100 spread over a week. I won very little and was about to delete my account when I thought I would have one last go.

I deposited only £25 and won absolutely nothing. I was left with 4p and a frown on my face. I changed my bet on ‘ Georgie Porgie’ instead of putting 4p for a single-line bet, I had mistakenly stuck on a measly 2p. ‘CHING CHING’…..It returned £19.00 with my last 2p and my last bet on Royal Vegas. I’d had enough and was tired but now stuck with £19!

I can’t even begin to explain the run I then went on. I was tired and worn out, it being quite late, and I just wanted to lose and leave. Since then, I have won JACKPOTS with nearly every slot I have played. Some paid £100 while others £500. My stake per slot ranged from 50p to £6.00, and the wins kept coming.

After playing through various slots with £2,250 and all from a 2p bet, I ended up. I must have had over £5,000 at one point. No doubt the Fortune Lounge document Police will be on my case seeking birth certificates and passports, a lock of my hair for DNA testing, and so on to delay the withdrawal in the hope I will reverse my win, but…..

I just want to say….. Dear Fortune Lounge and Royal Vegas Casino, Thank you for the biggest rush of my life and the memories I will treasure. It has been one hell of a trip, and NEVER EVER in my life playing slots have I experienced anything like that. I am now a massive fan, and you may now consider me a loyal customer.”

On the whole, Royal Vegas Casino has a solid reputation. While you will find the odd complaints, they are few and far between, and we couldn’t find any serious issues in the last eight years of threads.

Casino Facts

Founded2001
Accredited at CasinomeisterJuly 2002
JurisdictionsMalta Gaming Authority
Affiliate programBuffalo Partners
Is this casino certified at CasinomeisterNo
Payout time48 hrs
Reverse time48 hrs
Payout limits€5000 per week
Weekend payoutsNo
Locks withdrawalsNo
Chinese, Dutch, English, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
Abaqoos, Bank wire transfer, Boleto, CartaSi, ClickandBuy, Delta, Diners Club International, eChecks, EcoPayz, eKonto, Entropay, EPS, ewire, EZIPay, GiroPay, iDEAL, instaDebit, JCB, Lobanet, Maestro, MasterCard, Moneta, Multibanco, Neosurf, Neteller, Nordea, Paysafe Card, POLi, Postepay, Przelewy24, Skrill, Sofortuberwaisung, Solo, Switch, Teleingreso, Ticket Premium, Trustly, Ukash, UseMyFunds, Visa, Visa Electron
Bank wire transfer, CartaSi, Cheque, ClickandBuy, Diners Club International, ECO Card, Entropay, EPS, EZIPay, iDebit, instaDebit, Maestro, MasterCard, Neteller, Nordea, Paysafe Card, Postepay, Skrill, Solo, Switch, Ukash, Visa, Visa Electron
Alex Smith

Alex is a 26-year-old writer from Brighton, in the UK, and for the past 8 years, he’s worked with a number of companies, creating content for blogs, news articles, and more. While Alex has written on a wide variety of topics, his speciality is online gambling – an industry he’s both passionate about, and experienced in. Having enjoyed gambling for over 7 years, Alex is a huge fan of video slots, and cites NetEnt, Big Time Gaming, Thunderkick, and Quickspin as his favourite providers. The topics he writes on are varied, but he loves nothing more than a good old slot review (he’s written over 1,000 slot reviews in his career), and he also enjoys writing in-depth gambling guides, along with casino reviews. In his spare time, Alex enjoys playing the guitar, and is a self-proclaimed horror film buff.

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