From the Desk of Max Drayman
Generally good casino properties, well above average, and not prone to any trickery that should overly worry players. That said, they are notoriously difficult when it comes to player complaints, and we almost always have to go up the chain of command in order to get action on a specific player issue in a timely manner. They generally won’t discuss complaints with players directly, and this just makes everything a lot harder than it needs to be, not to mention earning them grumpy comments like I’m giving here. A good casino marred by sub-standard service for players needing to see an issue resolved.
