Nine Casino Review

A Promising New Operator With a Robust Gaming Library

By Casinomeister Apr 28, 2022

Casinomeister's Verdict

Despite being one of the newest additions to the iGaming market, Nine Casino has already managed to make its way through a sea of new casino sites and reach the highest ranks of the industry. This shouldn’t come as a surprise, especially considering its terrific gaming offer, titles from the best software providers, its promotional program, and a secure and fast payment system that allows same-day withdrawals.

Dual gambling licence from Curacao and the Kahnawake Gaming Commission

8 Our Rating
8 Player Rating
ninecasino.com
2021
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Kahnawake, Curaçao Master License 8048/JAZ (Antillephone N.V)
Ainsworth, Endorphina, Elk Studios, Gameburger, Push Gaming, BGaming, Belatra, Nolimit City, Platipus, Gamomat...

First Impression

When we first visited the Casino Nine website, we were struck by how clean and simple its design was. Like many other online casinos, this operator puts a promotional banner in the central part of its homepage, but its visuals are not too flashy and overbearing, which is a big plus.

Right underneath the banner, the site displays game categories with an option to filter titles by the provider. Scrolling down through the gaming portfolio led us to the bottom of the homepage, where we found detailed information about the platform and shortcuts to the most important site sections.

Overall, the site gives off an air of functionality and speed without any lags, and it provides players with an intuitive layout, thus ensuring effortless navigation.

Pros

  • Dual gambling licence from Curacao and the Kahnawake Gaming Commission

  • Over 3,000 games

  • Casino software supplied by some of the best game developers

  • Fast and functional website

  • Fast payouts

  • Reasonable wagering requirements

  • Regular generous bonuses

  • 24/7 customer support

Cons

  • No VIP program

  • Country restrictions

  • Few jackpot games

BONUSES AND PROMOTIONS

Our Nine Casino review has revealed a truly exciting promotional program consisting of a plethora of offers both new and existing players can use. In addition to the time-limited Pragmatic Play Drops & Wins and various tournaments players can participate in, the operator also features some highly rewarding regular promotions. These include the 3-part welcome bonus package, a 20% daily cashback bonus, weekly reload promotions, and a high roller bonus.

Welcome Offer

Newly registered Nine Casino players have the opportunity to seize a welcome casino bonus that consists of three deposit promotions. The bonus funds are distributed as follows:

  • First deposit bonus — 100% up to C$225 (€150) + 250 free spins
  • Second deposit bonus — 55% up to C$225 (€150)
  • Third deposit bonus — 100% up to C$225 (€150)

Players can claim the first deposit bonus by depositing at least C$22 (€15), whereas they have to top up their account with at least C$30 (€20) to receive the second and third deposit offers. There is no need for any casino bonus codes. The free spins from the first welcome package are available only on selected games, the full list of which can be found in the promotion’s terms and conditions.

The free spins are deployed in increments of 50 over five days. Players should activate them during the course of three days and complete the wagering requirements within a week from receiving them. The rollover for both free spins winnings and bonus amount is 40x, which is just around the industry standard.

We should also mention that the free spins also come with a winning cap of C$70 (€50).

No-Deposit & Free Spins Offers

Nine Casino doesn’t offer any no deposit bonuses at the moment, but that doesn’t mean such a promotion won’t be available in the future. The free spins, on the other hand, are permanently in stock for new players through the welcome bonus. Existing players can currently get free spins if they participate in time-limited tournaments.

VIP and Loyalty Programs

The only drawback of Nine Casino’s promotional system is the fact that there are no VIP and loyalty programs whatsoever. We hope the casino will change this in the future because loyalty programs have proved to have a positive effect on customer retention.

BANKING AND PAYMENT METHODS

Nine Casino makes players’ transactions easy and safe with the use of a wide variety of popular banking options. Users can make deposits and withdraw winnings via popular payment providers, such as credit cards, voucher systems, e-wallets, and even cryptocurrency networks. The list includes:

  • Visa and Mastercard credit and debit cards
  • Interac
  • iDebit
  • Flexepin
  • Neosurf
  • Muchbetter
  • Cryptocurrencies (Bitcoin, Litecoin, Ethereum, Ripple, etc.)

The minimum deposit limit is set at €20 or the equivalent in other currencies. The website currently allows players to not only deposit, but also play in CAD, AUD, BTC, EUR, ZAR, RON, NZD, BGN, CZK, DKK, and HRK.

Keep in mind that players can use only those payment methods registered in their own names. Once the transaction goes through, the casino immediately adds the money to your balance.

As is the case in most online casinos, players don’t have to pay any fees on their deposits.

Withdrawal Speed

To start a successful withdrawal in Nine Casino, a player needs to submit a payout request for at least C$30 (€20). The maximum withdrawal limit, on the other hand, is set at C$3,600 (€2,500) per day, C$11,000 (€7,500) per week, and C$22,000 (€15,000) per month.

The website features a unique Lightning Withdrawals system that can process customers’ withdrawals in just 24 hours. However, bank transfer payouts are an exception, as it takes the casino five working days to handle them.

What’s more, there is no mention of any withdrawal fees on the operator’s website, except in the case of bank transfers, when intermediary banks might charge fees of up to C$23 (€16).

It’s also important to note that, prior to first withdrawal in Nine Casino, users may be required to verify their identity. You can read more about the casino’s KYC procedure below.

Responsible gaming

Nine Casino makes sure its players have the tools to stay within the realms of responsible gambling and avoid developing any unhealthy habits along the way. It allows its customers to set personal limits, which allows them to have more control over their budget and the time spent playing the games.

If you notice your gambling habits are getting out of hand, you can also take the operator’s responsible gambling quiz and set cooling-off or self-exclusion periods of up to one year. Lastly, the website also features useful resources for anyone who needs help and support battling against gambling addiction.

Customer support

Our Nine Casino review has revealed that friendly agents respond quickly and cater to their users’ problems with patience. Even if you have a lot of questions, all of them will be resolved in a timely and kind manner.

Nine Casino has a team of helpful and professional customer support agents who can help players solve any problems around the clock.

You can reach them via three communication channels:

  • Live chat function available on the website
  • Email at [email protected]
  • Phone at +43800070855

 

KYC

Players in Nine Casino are required to verify their identity before they attempt to make their first withdrawal. To complete the process successfully, they need to supply copies of certain documents — photo IDs like passports, national IDs, or driver’s licences and recent utility bills. Users may also be asked to prove the ownership of the banking methods they intend to use for casino transactions.

Website Experience and Features

Desktop and Mobile Casino

The Nine Casino website is the perfect example of speed and functionality. Its simple but attractive design is pleasing to the eye and doesn’t overwhelm your senses. The platform’s layout was obviously made with users in mind — its sections and game categories are all clearly displayed in the top and middle parts of the homepage for easier access.

The site’s response times are reduced to a minimum, and the game category navigation is made effortless, thanks to the subcategories and the option to filter the titles by the provider. As expected, the graphics are also on point, which creates a truly enjoyable gaming experience.

In addition to its desktop version, Nine Casino also features a designated mobile app you can download directly from the website. The app works on both Android and iOS devices and features all of the same characteristics as the desktop website. Using it is fast and convenient, as the games have been optimized for smaller screens, letting you enjoy the gameplay to the fullest.

Unique Features

Probably the most striking feature of Nine Casino is its enormous library. Not only does it contain over 3,000 titles, but all of them have also been developed by some of the highest-quality game providers. Such a robust portfolio is bound to cater to even the most demanding of players.

Another Nine Casino feature that really impressed us was the operator’s promotional system, which consists of a myriad of regular and time-limited offers. It allows users to regularly participate in tournaments and seize cashback, bonus money, and free spins whenever their budget needs a pick-me-up.

Brand games

Providers

Nine Casino has a gigantic gaming portfolio. Namely, users can find more than 3,000 games in the slots, table games, and live casino categories. On top of that, such an extensive library has been supplied by more than 40 notable software providers, including Thunderkick, Microgaming, Pragmatic Play, iSoftBet, Evolution Gaming, Yggdrasil, and Bgaming, among others.

Slots

As is usually the case with gambling websites, online slots in Nine Casino make up the lion’s share of the gaming portfolio. This comprehensive selection is bound to satisfy the needs of all kinds of players regardless of their preferences, as the site features different kinds of themes, game mechanics, and both modern and classic titles. Some of the most prominent games include Buffalo Power Megaways, 9 Masks of Fire, Eye of Gold, and Jammin’ Jars 2.

Live Dealer Games

The bulk of live games in Nine Casino have been supplied by Evolution Gaming — the leading live casino software provider in the iGaming industry. Players can find all kinds of games — from Roulette, Blackjack, Baccarat, and Poker to Dragon Tiger, Sic Bo, Craps, and various game shows. The most popular titles that stand out are Blackjack Live, European Roulette, Lightning Roulette, Dream Catcher, and Monopoly, to name a few.

Video Poker and Other Table Games

Nine Casino features a big collection of video poker games, offering all of the most popular variations. Therefore, users can come across titles like Jacks or Better, Double Bonus Poker, Joker Poker, Caribbean Stud Poker, Casino War, 3-Card Poker, Bonus Deuces Wild, and many others.

When it comes to the table games selection, the choice is even more substantial. The category contains over 280 names, including different variations of RNG Blackjack, Roulette, Baccarat, Texas Hold’em, Sic Bo, and many others.

Progressive jackpots

With only 22 titles, the progressive jackpots category in Nine Casino is not particularly abundant, but it does contain some of the most popular games known to feature huge grand prizes. You can find options from the WowPot! and Mega Moolah series, including Mega Moolah Absolootly Mad, Sisters of Oz WowPot!, Fortunium Gold Mega Moolah, and Mega Moolah Goddess. If luck is on your side, a single spin on one of these games can result in millions of Canadian dollars in prizes.

About the Team and History

Nine Casino is a new gambling brand established in 2021. It is powered by Scartesu Limited, a Cyprus-based subsidiary of Dux Group N.V., a Curacao gaming company with five years of iGaming experience.

Dux Group N.V. was known as Hurricane Global Group until it changed its name in 2021. In addition to Scartesu Ltd, which operates Nine Casino, Dux Group N.V. has other subsidiaries, most notably N1 Interactive Limited.

N1 Interactive Limited stands behind more than 40 exceptional casino brands, including N1 Casino, DuxCasino, Live Casino, and Kakadu Casino, to name a few. However, the most prominent of its brands are SlotWolf Casino and Slot Hunter Casino, which received high acclaim from players in 2020 and 2021.

Complaints and Track Record

Considering the fact that Nine Casino is still a young gambling operator, it’s no surprise we haven’t been able to find a whole lot of player reviews online. However, the few reviews that it has so far are overwhelmingly positive.

Players mostly praise the casino for its huge selection of games, good bonuses, fast verification, website functionality, and professional and helpful customer support. The only complaint we found was regarding players’ inability to withdraw winnings, but it turns out this was due to the incomplete verification process.

Casino Facts

Founded2021
JurisdictionsKahnawake, Curaçao Master License 8048/JAZ (Antillephone N.V)
Casino representativeRepresentative of Nine Casino
Is this casino certifiedNo
Payout time0-5 hrs
Reverse timeNo Reverse Time
Payout limits2,500 €/$ per day, 7,500 €/$ per week and 15,000 €/$ per month. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion.
Weekend payoutsYes
Locks withdrawalsNo
Africaans, Czeck, English, Finnish, French, French Canadian, German, Greek, Polish
AstroPay, eZeeWallet, instaDebit, InstantEFT, Interac, Klarna, MasterCard, MuchBetter, Neosurf, Neteller, paysafecard, Skrill, Visa, Volt
AstroPay, Bank transfer, instaDebit, Interac, Klarna, MuchBetter, Neteller, paysafecard, Skrill, Visa
Casinomeister
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The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
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