Maneki Casino Review
Great selection of casino games
Casinomeister's Verdict
I’m trying to figure out how this casino is different from the rest – maybe time will tell. So far, it seems ok.
I’m trying to figure out how this casino differs from the rest – maybe time will tell. So far, it seems ok.
First Impression
Maneki Casino, a vibrant and captivating online casino, might be your next gaming destination. At first glance, you’re greeted with a distinctly Japanese theme centered around the iconic Lucky Cat or Maneki-Neko. This immediately stands out to us, and it’s nice to see something refreshingly different from most of the white-label online casinos released today.
Launched in 2018, Maneki Casino is owned and operated by N1 Interactive. Visually, the online casino offers a blend of modernity and tradition, showcasing cool visuals like Japanese houses, letters, and even Fortune Cookies that add an Oriental feel to your online gambling experience. However, the website’s good looks haven’t, thankfully, impacted its functionality; you can even switch between a light and dark theme!
Regarding the game developers, you’ll find slot games, casino games, live dealer games, video poker, and more from the following software providers: 1×2, Big Time Gaming, BetSoft, Booming, EGT, Elk, Endorphina, Evolution, iSoftBet, Iron Dog Studios, NYX, Play n’GO, Playtech, Pragmatic Live, Quickfire, Quickspin, Red Tiger, Relax, Thunderkick, Wazdan, and Yggdrasil.
Maneki Casino also offers a solid selection of payment methods. You will find yourself able to use Credit Cards, Skrill, Neteller, Paysafecard, iDebit, Instadebit, SOFORT Banking, Virtual Card Payouts, NeoSurf, Online Bank Transfer, Zimpler, Bank Transfer, Trustly, iDEAL, Rapid, and Interac to make deposits, with most of the above payment methods also supported for withdrawals.
Regarding licensing, Maneki Casino is backed by a strong license from the Malta Gaming Authority (MGA), a well-respected regulator in the industry. Unfortunately, they don’t have a United Kingdom license, and US players can also not join the online casino.
In this Maneki Casino review, we will look at all of the site’s parts. We’ll show you what the site offers and what you can expect when gambling there.
Pros
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Great selection of casino games
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Large video poker selection
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Different welcome bonus offers
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Relatively fast cashouts
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MGA licensed
Cons
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No UK, no US
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Not Accredited
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Low weekly and monthly withdrawal limits
BONUSES AND PROMOTIONS
Welcome Bonus, Free Spins, and Other Promotions
Most N1 Interactive Limited casinos offer decent deposit bonus offers. In the following review sections, we will examine the casino bonuses you can claim at the site. Firstly, let’s examine the main welcome bonus offered to new players.
Welcome Bonus at Maneki Casino
Maneki Casino offers an enticing welcome bonus package for new players in 2024, designed to boost the gaming experience. The package includes match bonuses and free spins, structured over the player’s first three deposits.
First Deposit Bonus: Players can get a 100% match bonus up to €111 and 33 free spins on the slot game ‘Big Win Cat’ by Play’n GO. This offer requires a minimum deposit of €10.
Second and Third Deposit Bonuses: The casino offers a 50% match bonus up to €111 each for the second and third deposits, accompanied by 33 free spins on ‘Big Win Cat.’ The minimum deposit remains the same at €10.
The total value of the welcome package can reach up to €333, plus 99 free spins. However, there’s also an exciting twist for Canadian players. They can receive a match up to C$111 or deposit over C$50 to gain an additional 33 free spins on top of the match bonus.
Wagering requirements are a crucial aspect of any casino bonus, and at Maneki Casino, they stand at 45x. This means players need to wager the bonus amount 45 times before they can withdraw any winnings derived from it. In our opinion, wagering requirements of 45x are pretty high – and this is further impacted by the fact that the bonus has a maximum cash-out limit of €3500. This is never something we like to see, and while it may be fine for players depositing smaller amounts of money, those wanting to claim the full bonus may find it too low.
No-Deposit & Free Spins Offers
Maneki Casino offers a no-deposit bonus, something we always like to see when reviewing an online casino. By verifying your phone number, you can claim 20 free spins to play on the “Sweet Alchemy” slot game. It’s a nice little perk; the wagering requirements are only 5x! There is, however, a maximum cashout limit of 50€ – although this is nothing unusual for a no-deposit bonus.
VIP and Loyalty Programs
Maneki Casino offers a compelling VIP program, the “Lucky Cat VIP Loyalty Club,” designed to reward its most dedicated players. Upon registering, players automatically become members of this club. The VIP program is structured around earning loyalty points through video slots. Players earn one loyalty point for every €100 wagered on these slots.
The program features seven loyalty levels, each offering unique rewards, including free spins and bonus money. The highest level is the “Ultimate Master Samurai Cat.” As players ascend through these levels, they unlock increasingly valuable rewards.
Higher VIP levels also earn more points for every 100 euros wagered. While the bonus funds and free spins received through the loyalty program aren’t wager-free, the wagering requirements are generally less than the deposit bonus offers we covered earlier.
Banking & Payment Methods
Regarding deposit methods, Maneki Casino supports various options to cater to different player preferences. The casino accepts deposits through bank transfers, credit/debit cards, e-wallets, and prepaid cards like Paysafecard. All deposit methods are instant and free of processing fees. The full list of deposit methods is:
Credit Cards, Skrill, Neteller, Paysafecard, iDebit, Instadebit, SOFORT Banking, Virtual Card Payouts, NeoSurf, Online Bank Transfer, Zimpler, Bank Transfer, Trustly, iDEAL, Rapid, and Interac.
The minimum and maximum deposit amounts vary depending on the chosen method, with credit/debit cards and e-wallets typically allowing deposits ranging from €10 to €4,000 per transaction. In contrast, prepaid cards like Paysafecard have a limit of €10 to €250 per transaction. The online casino does not charge any deposit fees, but your bank or payment method provider may, especially if you’re depositing in a different currency.
Withdrawal Speed
For withdrawals, the casino offers most of the same payment methods as deposit methods. You can withdraw using Visa, MasterCard, Skrill, Neteller, Neosurf, Virtual Credit Card, Bank Transfer, Interac, Paysafecard, Zimpler, or iDebit.
Most withdrawal options have a minimum limit of €20 and a maximum of €4,000 per transaction. Withdrawals are usually processed instantly; like deposits, they do not incur transaction fees.
However, there are some maximum withdrawal limits to be aware of. Unfortunately, Maneki Casino has a maximum weekly withdrawal limit of €5,000 and a maximum monthly limit of €15,000. It’s unclear whether progressive jackpots are included within this cap or not. Still, given it’s an online casino licensed by the Malta Gaming Authority, we’d hazard a guess that the answer is no.
Responsible gaming
Maneki Casino is committed to responsible gaming. They emphasize that gambling should be viewed primarily as a form of entertainment and never as a means to earn income or recover from debts. Maneki Casino offers several measures to help players who might lose control over their gaming activities, including setting personal limits on gaming activities, opting for self-exclusion, and providing links to seek help from independent bodies.
The casino offers a ‘Personal Limits’ feature that helps players control their spending. Players can limit deposits, losses, wagers, and time spent in games. Any decrease in these limits takes effect immediately, while increases require email confirmation and take effect after the current limit expires.
Maneki Casino offers two limits for players needing a break: Cooling off and Self-Exclusion. The Cooling-Off limit temporarily suspends access to the casino for a set period, during which players cannot deposit but can withdraw remaining funds. There’s also a self-exclusion function designed for players who need a longer break, either for a definite or indefinite period. During this period, players are excluded from all promotional offers and cannot deposit or withdraw funds.
Customer support
Maneki Casino’s customer support is designed to be highly accessible and efficient. The customer support team at Casino Maneki works 24 hours a day, seven days a week, so you can always get in touch. Whether you have questions about the welcome bonus or the 99 free spins promotion, want to know more about the live casino, or find out the minimum deposit for specific casino bonuses, the customer support team will be happy to help.
While testing Maneki Casino, we found the live chat portal very easy to use. The customer support agent at Maneki Casino responded in a matter of seconds, and here at Casinomeister, we always recommend using live chat, as it allows you to speak with a trained customer support team member in real time.
If you prefer, Maneki Casino also offers customer support via email. You can submit your message via an online web form or, if you prefer, contact them directly at their email address.
KYC
Maneki Casino is licensed in Malta, which means it must carry out KYC verification checks on its players. According to the casino’s terms and conditions, all players must complete a verification check once their cumulative withdrawals reach €2,000. This process is not only a regulatory requirement but also ensures the safety and security of player transactions. You may, however, be asked to complete a verification check at any stage before hitting this threshold, so keep this in mind.
The casino also states:
“We reserve the right to make a phone call to the number provided in your user account, which, at our discretion, can be a necessary part of the KYC procedure. Withdrawals may be terminated until the account is fully verified. We will make reasonable efforts to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, an account will be locked since you have failed to pass the KYC procedure.”
However, it’s likely very rare for a phone verification call to be carried out. Thankfully, the KYC process at Maneki Casino is streamlined through a user-friendly “Documents” page accessible to logged-in users. This page guides players through the necessary steps, making the document submission process straightforward and hassle-free. Required documents typically include proof of identity, proof of address, and proof of payment method.
Website Experience and Features
Maneki Casino offers a seamless and engaging gaming experience on desktop and mobile platforms. The desktop version provides a comprehensive and immersive experience, with the full range of games in a visually appealing Japanese-themed layout. The design is user-friendly, making navigation and game selection straightforward and enjoyable. The main navigation menu is in the screen’s top left-hand corner. However, once inside the ‘games’ area, there is a secondary game navigation menu.
The mobile experience at Maneki Casino mirrors the desktop version, maintaining the Japanese aesthetic and user-friendly design. The mobile site is optimized for smaller screens, ensuring that almost all games are accessible and play smoothly on various devices. You do not need to download or install an app, which means you can easily access the casino through a web browser on your mobile device.
The mobile site’s compatibility with various devices ensures a consistent and high-quality gaming experience across different platforms. We also like that many of the desktop site’s unique features carry over to the mobile casino, including making a ‘quick deposit’ and updating your responsible gambling settings.
Brand games
Providers At Maneki Casino
Maneki Casino offers a fantastic selection of video slots, video poker, live dealer games, and casino table games. You will find more than 3,000 games in total from game developers, including 1×2, Big Time Gaming, BetSoft, Booming, EGT, Elk, Endorphina, Evolution Gaming, iSoftBet, Iron Dog Studios, NYX, Play n’GO, Playtech, Pragmatic Live, Quickfire, Quickspin, Red Tiger, Relax, Thunderkick, Wazdan, and Yggdrasil.
Below, we will examine some game categories you can enjoy and look at any unique or notable titles.
Slots at Maneki Casino
Maneki Casino’s slot games offer a visually stunning and interactive gaming experience. The background designs of these slots are beautifully crafted, enhancing the overall gaming ambiance. A unique feature is the ability to play up to four games simultaneously, which is ideal if you want to ‘grind’ a few video slots simultaneously.
The interface provides a convenient option to scroll through various categories like favorite, top, last played, and new games, even while in the middle of a game. This feature and the option to select a random slot suggested by the site ensure that players have a smooth and varied gaming experience. Some of the slots we found when writing this review Maneki Casino offers include:
Book of Queen, Valley of the Gods, Golden Fish Tank, Dance Party, Undie’s Deep, Book of Fortune, Legacy of Egypt, Rise of Merlin, Contact, Voodoo Gold, The Sword and the Grail, Wild North, Big Win 777, Sweet Alchemy, Rich Wilde and the Aztec Idols, Wild Falls, Casanova, Vikings go Berzerk, Vampires, 7 Masks of Fire, Boom Shakalaka, Arabian Spins, Jackpot Raiders, Ultra Fresh, and Wild Energy.
Live Dealer Games
Maneki Casino stands out in the live casino section with its selection of games from multiple providers, including Evolution Gaming and Pragmatic Play Live. The fact that players can enjoy live dealer games from two software providers is great and ensures that the selection of titles is more likely to suit your personal preferences.
Evolution Gaming, known for its innovative and immersive live dealer games, offers classics like Live Blackjack and Live Roulette alongside unique offerings such as Lightning Roulette and Monopoly Live. Pragmatic Live brings its own charm with games like Live Speed Roulette and Blackjack Azure, known for their high-quality streaming and interactive features. Looking at the main page of the live dealer casino, we found the following games on offer:
Lightning Roulette, XXXTREME Lightning Roulette Live, Dream Catcher, Blackjack, Blackjack Classic 72, Speed Baccarat, Deutsche Roulette, Deal or No Deal Live, Instant Roulette, Speed Roulette, Russian Roulette, Ruleta En Vivo, Punto Banco, Immersive Roulette, Auto Roulette, Speed Blackjack, and Texas Hold’em Live.
The variety of games from these providers ensures players can access traditional and innovative live casino experiences. The high-quality streaming, professional dealers, and the range of betting options available in these games provide a comprehensive and enjoyable live casino environment, making Maneki Casino a competitive player in the live online casino world.
Table Games and Video Poker
If you’re not looking for video slots or live dealer games, you may be interested in learning what the casino offers in the casino table games section. We were happy that Maneki Casino offers a vast selection of casino table games. This includes multiple variations of Roulette, Blackjack, and other games. Some of the popular titles we saw include:
Vegas Single Deck Blackjack, Classic Blackjack, European Blackjack, Roulette x2, European Blackjack Gold Series, Atlantic City Blackjack Gold Series, Single Deck Blackjack, Dragon Tiger, Pirate 21 Blackjack, Vegas Strip Blackjack, Big Win Baccarat, Three Cards, Globe Roulette, Bet On Poker, and Pai Gow Poker.
We were also very impressed with the video poker offering at the casino. We found the following titles available: Deuces Wild, All Aces Poker, Jacks or Better, 10s or Better, Deuces Wild Poker, Video Poker Live (a unique live video poker offering), Joker Poker Power Poker, and Aces & Eights Poker.
Progressive jackpots
Maneki Casino boasts an extensive range of progressive jackpot games, allowing players to win life-changing sums of money. The list of jackpot games is impressively long, catering to a wide range of preferences and styles. However, it’s noteworthy that the jackpot sums aren’t visible on the game icons, which means players may need to enter the game to see the current jackpot value.
Below, we will look at a few notable progressive jackpot games we found while writing this Maneki Casino review.
Divine Fortune: This popular game is known for its ancient Greek mythology theme. It features mythical creatures and gods, and the game’s layout and sound design add to its immersive experience. The progressive jackpot in Divine Fortune can grow significantly, although it usually hovers in the six-figure range rather than the seven-figures we see from other progressive jackpot titles.
Golden Macaque: This game takes players on an oriental adventure focusing on the Golden Macaque, a sacred animal in Eastern mythology. The game stands out for its vibrant graphics and cultural themes. Its jackpot is part of the attraction, and while it’s not generally the biggest progressive jackpot in the world, it’s still one well worth winning!
Hyper Strike: Known for its energetic and fast-paced gameplay, Hyper Strike blends classic slot elements with modern twists. The game’s vibrant colors and dynamic soundtrack create an engaging gaming experience. The progressive jackpot adds to its appeal, providing players with the opportunity for substantial wins.
That’s just a small selection of the progressive jackpot games at Casino Maneki. Below, we will examine some of the other casino games with jackpots you’ll find at this online casino:
Mega Gems, African Legends: WOW Major Jackpot, Mr. Vegas, Frost Queen Jackpots, Retro Cabaret, Diamond King Jackpots, Long My Fortunes, Basic Instinct, Charms & Clovers, Sisters of WOW Pot, Super Lucky Reels, Seven 7s, Time is Money, Tycoons, Wheel of Wishes, and Spooky Spells.
About the Team and History
Maneki Casino was launched in 2019, and it’s owned and operated by N1 Interactive Ltd. The owner, N1 Interactive Ltd, operates a vast number of online casinos, and they’re one of the biggest white-label operators in the world. Maneki Casino runs on the SoftSwiss online gambling platform, and they offer everything from virtual casino games and video slots to live casino games, 99 free spins promos, and more.
Maneki Casino accepts players worldwide. However, there are some restricted countries, which include Anguilla, Australia, Belgium, Czech Republic, Estonia, France, French Polynesia, Germany, Guadeloupe, Italy, Latvia, Lithuania, Mayotte, New Caledonia, Puerto Rico, Romania, Russia, Réunion, Saint Martin, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, United States, Wallis and Futuna
Regarding licensing, Maneki Casino is licensed by the Malta Gaming Authority. They don’t, at the time of writing, hold an online gambling license from the United Kingdom Gambling Commission.
Complaints and Track Record
When writing, Maneki Casino has just two Casinomeister threads: one from Casinomeister himself, announcing the launch of the online gambling site, and the second, found here, from a user called bm82.
They said: “Hi there, I would love to hear your opinions on the following. The casino has no rep, and support is unwilling to help me.
I have won a bit at a certain casino, then protected myself with a wager limit. I had €32k outstanding. First, the casino processed some withdrawals, but now this casino keeps declining my withdrawals. They still hold €17k from me.
Despite using RG features, they still try to lure me into losing my money. See below the email sent AFTER I set wager limits weeks before.
‘How are you doing?
You have a remaining balance on the gaming account: 32K
What do you think about playing the game? Till the end of this week, I offer you a special cashback of 11% from your net loss. NON WAGERING.
Also, if you continue to play ( wager at least 7K), I will increase your weekly cashout limit from 5K to 8K ( starting next week) and monthly limit from 15K to 32 K!!!!!
If you accept it, please let me know. Kind Regards.’
I think it’s just criminal to chase players who set gaming limits. Besides the fact that I’d like to warn the community about how they treat their most vulnerable players, I’d obviously like to receive my money as well.”
It’s a very poor look for the casino, as Dunover points out:
‘This behavior (if precisely as the OP suggests) is why we have licensing jurisdictions. To hold a player’s winnings, cajole him into reversing withdrawals by way of cashback/bonuses so that he can get paid in a reasonable time.
Anyway, why is this response 18 months too late? Presumably, the player has been paid by now or fell for the rogue behavior and spunked it back. I hope not.’
Now, the player was paid out, as the Maneki Casino rep noted on the 4th of May 2020 – but it was pretty poor behavior from the site and something we hope they’ve improved on since.
Casino Facts
Founded | 2019 |
Accredited | Nope |
Jurisdictions | Malta Gaming Authority |
Casino representative | |
Affiliate program | Maneki Partners |
Is this casino certified at Casinomeister | No |
Payout Time | 24 hrs |
Reverse Time | 24 hrs |
Payout Limits | €4,000 per transaction |
Weekend Payouts | No |
Locks Withdrawals | No |