Casino Room Review

Closed since 8th April 2022

By Casinomeister Sep 6, 2022

Casinomeister's Verdict

All in all a pretty good casino. They have been around for quite a while and we have not received many complaints. If you see any bonus offerings that you think you might enjoy, I would take it. They are a non-problematic casino.

8.4 Our Rating
7 Player Rating
http://www.casinoroom.com/
November 2005
Payout speed
starstarstarempty starempty star
Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Malta Gaming Authority
NetEnt, Microgaming, NextGen Gaming, Elk Studios, Thunderkick, Yggdrasil Gaming, Betsoft Gaming, Aristocrat, Evolution Gaming, Relax Gaming...

First Impression

Casino Room is a solid casino that has been in operation for over ten years. Complaints are rare, and there quite a few examples of positive player experiences in our forum. They have a wide selection of games, over 950 games ranging from the latest slots to live casino games.

The downside – payments may take a little time (up to two days).

The following countries are entirely blocked from using NetEnt’s game platform:

Afghanistan, Albania, Algeria, Angola, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iraq, Iran, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen and Zimbabwe. Players from the UK and the United States are also unable to join Casino Room.

There’s also great news for Swedish players – Casino Room is now PAY n PLAY for them, so you can make even a minimum deposit without having to sign-up or register an account!

Find out more about why Casino Room is a recommended casino right here in this Casino Room review.

Pros

  • Weekend Cashouts

  • English, Finnish, German, Norwegian, Swedish, Spanish, and Hungarian supported

  • Fantastic selection of games

  • Been in operation for over ten years

  • Pay n Play feature for Swedish players

Cons

  • €30,000 per month payout limit (may be a problem for some)

  • Payouts may take some time

Bonuses and Promotions

In this part of our Casino Room review, we’re going to look at the casino’s main welcome bonus promotion – along with any other offers they run. To kick things off, we’ll look at the main new-player bonus available at Casino Room.

Welcome Bonus

It’s fair to say the main deposit bonus at Casino Room is fantastic – and all new players can claim a matched deposit bonus on their first deposit, although there are slightly different welcome offers depending on the country:

  • 100 Free Spins Welcome bonus for Swedish players
  • 50% up to €100 + 100 Free Spins Welcome bonus for Finnish players
  • 100% up to $1500 + 100 Free Spins Welcome bonus for Canadian and New Zealand players
  • 100% up to 10,000 KR + 100 Free Spins Welcome bonus for Norwegian players
  • 100% up to €1,000 + 100 Free Spins Welcome bonus for the rest and the most countries.

Of course, terms and conditions apply to the deposit bonus offers – mainly wagering requirements – but it’s definitely one of the better deposit bonus promotions we’ve seen in quite some time!

In order to claim this bonus, you do need to deposit a minimum of $/€10; certain payment methods are excluded, and it’s only available to new players.

No-Deposit & Free Spins Offers

Everyone loves free spins – and Casino Room allows new players to claim 100 free spins, in conjunction with the main welcome bonus promotion. Simply create an account at the casino, make a deposit and claim the bonuses, and you’ll get 20 free spins with each of the five bonuses you claim. The wagering requirements for the free spins are 35X.

VIP and Loyalty Programs

Unfortunately, Casino Room aren’t overly transparent when it comes to their VIP/loyalty program. Looking at their website, we weren’t able to find any information about any loyalty programs at Casino Room – so it’s likely it’s operated on an invite-only basis.

Sign up screenshots

CasinoRoom Registration Form Step 10 Desktop Device View
CasinoRoom Registration Form Step 9 Desktop Device View
CasinoRoom Registration Form Step 8 Desktop Device View
CasinoRoom Registration Form Step 7 Desktop Device View

BANKING AND PAYMENT METHODS

Casino Room allows you to make deposits and withdrawals using a number of different payment methods, and the minimum deposit for the vast majority of the payment methods they offer is just $10. Currently, Casino Room allows you to make deposits and withdrawals using all major credit and debit cards, and they also facilitate payments through EWallets like Skrill and Neteller.

Players also have the ability to make a direct bank transfer at Casino Room, although it’s easier to use Trustly as this is instant and fee-free. Deposits can be made in CAD, EUR, GBP, TL, LEI, RUB, YEN, AUD, and LEBA. For the most part, deposits are credited to your account instantly, although if you do opt to make a bank transfer it can take a few days to credit.

Withdrawal Speeds at Casino Room

When it comes to withdrawals, Casino Room don’t give off the best impression; first of all, you cannot make a withdrawal within the first three days of your registration, and they also have a relatively low monthly withdrawal limit of $30,000.

Withdrawals may also be subject to transaction and processing fees, although these can decrease as you work your way up the various loyalty levels on offer.

Average Based on 3 real users

REQUEST DATE
COUNTRY
BANK METHOD
REVERSE TIME
PAYOUT HRS:MIN
ID REQUIRED
WEEKEND REQUEST
AVERAGE
9:0
55:13
01 September, 2015
United Kingdom
Neteller
1:00
26:40
No
No
COMMENTS 3.5 hrs to clear KYC
01 September, 2015
Norway
Bank Wire
24:00
120:00
No
No
19 October, 2015
United Kingdom
Visa Debit
2:00
19:00
No
No
COMMENTS One of the quickest withdraws I have received to my bank

Responsible Gaming

Casino Room takes responsible gaming extremely seriously, and they have a variety of resources for all players to use in order to keep gambling enjoyable. This means you can set deposit, loss, wager, and game-session limits yourself, without needing to contact the casino.

If you find your gaming is becoming unhealthy, you can even self-apply a time-out of self-exclusion – and, based on what we’ve found in this evaluation, the casino has one of the most supportive and player-focused responsible gambling mechanisms around.

Customer Service

One of the things that we always look at when writing a casino review, is the quality of customer support on offer. We feel that it’s incredibly important the players are able to easily and quickly get in touch with a member of the casino’s customer support team should they have questions or should problems arise, and it’s something we place quite a lot of emphasis on when determining whether or not we feel the casino is worth playing at or not.

When it comes to Casino Room, we are pleased to report that their customer support team is available 24 hours a day, 7 days a week, and you can get in touch with them in a number of ways.

The easiest way to contact the Casino Room customer support team is through the live chat facility. Live chat allows you to speak with a trained operator within just a couple of seconds, and you can talk in real time about the problem you’re facing or the question you have, with the support agent responding to you in a matter of seconds.

If, for some reason you are unable to use the live chat facility – or simply prefer not to use live chat – you can also reach the customer representatives through email, although you may find yourself waiting up to 24 hours to receive a response.

KYC

Casino Room is licensed and regulated by the Malta Gaming Authority – the MGA – and because of this, they have to abide by some pretty strict regulatory requirements. These requirements require the casino to verify all of their players, and while you do not have to verify your identity before you begin playing, there is a good chance you will need to do so before making your first withdrawal – or, once your total amount of deposits reaches a certain threshold.

The way Casino Room verify your identity is through what’s known as a Know Your Customer check – KYC for short – and if you are asked to complete a KYC check, you will need provide the casino with a photograph or scan of your ID or passport, and proof of address – the latter of which usually needs to be a utility bill or bank statement dated within the last three months.

Once you submit the required KYC documents, Casino Room aims to process them within 24 hours. If they require any additional information from you, their security department will let you know.

Website Experience and Features

Desktop and Mobile Gaming

One of the things we noticed right from the get go when writing this Casino Room review, was that the casino features an incredibly slick, modern and easy-to-use design.

Our team of online gambling experts found the casino really easy-to-use and easy to navigate, and accessing various parts of the casino – the live dealer casino for example – is easy and can usually be done with just press of a button. What’s more, we really like how there are a number of different game filter options at this allows you to easily and quickly find the right type of game you are looking to play.

In terms of the website’s mobile casino, they do not yet offer a dedicated mobile app, but their website is fully mobile optimised. This means that you can play almost all of the games that you would find at the desktop version of the casino from your mobile device’s Internet browser.

Brand games

Providers

CasinoRoom is a multi-platform multi-software casino – they host games from the following providers: NetEnt, Microgaming, NextGen Gaming, Elk Studios, Thunderkick, Yggdrasil Gaming, Betsoft Gaming, Aristocrat, and Evolution Gaming. Casinoroom is primarily focused on the slot player, but they have live games as well (via Evolution.)

Slots

Casino Room has hundreds of slot games for you to play, and like many online casinos, these real money titles are offered from some of the world’s leading software providers. Below, we’ll look at some of the top real money video slots available at the online casino.

Thunderstruck II is one of the most popular video slots on the planet, and it’s from Microgaming – a leading figurehead in the online gambling world. While it contains many similar features to another popular Microgaming game – Immortal Romance – Thunderstruck II offers a completely different theme, and you’ll find it available in the “slots” section at the casino.

There’s a total of five different bonuses and features to look forward too, including a Free Spins bonus round where you can choose from four different options. With a win-potential of 12,000X your stake, Thunderstruck II offers insane win-potential – and we’re not surprised to see that it’s one of the online casino’s most popular video slots!

Starburst is probably the most popular video slot ever made, and it’s up there with other industry leaders like Play’n Go’s Book of Dead. Starburst is pretty simple-looking, but it’s done so well for good reason, and you’ll find it available to play within the ‘slots’ section of the casino. Starburst doesn’t have a conventional Free Spins bonus round, but there is special wild symbols on the middle three reels, and landing one or more of these in view sees that wild locking in place and a re-spin is awarded. Any additional wilds wild symbols that land in view also lock in place, and you can get up to three wild reels in total!

That’s just two of the slots you’ll find at the online casino; just remember, if you claim the online casinos welcome bonus, you may not be able to play some of these games.

Live Casino

In this part of our casino review, we are going to take a look at the live gaming facilities available at Casino Room. As soon as we entered the live casino, we were pleased to see that the online gambling operator has chosen to use Evolution Gaming to provide all of their live dealer games. This is great news because Evolution Gaming are responsible for creating the best live casino games around – no other developer even comes close.

Within the live dealer casino, you will find a huge selection of titles choose from, including casino table games like Roulette, Blackjack, and Baccarat, two more unusual variants on these classics like lightning Roulette and lightning Baccarat. The developer has also created a number of gameshow styled games which includes Monopoly Live, Crazy Time and Deal or No Deal Live.

You can easily and quickly enter the live dealer casino by simply hitting the live casino button on the main game navigation menu.

Table Games and Video Poker

When it comes to other casino table games and Video Poker, Casino Room offers a fairly decent selection too. For example, when it comes to Video Poker you will find titles like Jacks or Better, Deuces Wild, all American poker, and Joker Poker at your disposal.

A number of other poker-inspired table games are available to, including Red Dog, Casino Hold’em and Caribbean Stud Poker.

Progressive Jackpots

Casino Room casino offers players the chance to win life-changing sums of money through their progressive jackpot slots – and this allows you to win millions of dollars from a single spin!

Popular progressive jackpot games available include the likes of Mega Moolah, Divine Fortune and Mega Moolah ISIS. These progressive jackpot games even have their own section so it’s easy and fast to find them for yourself!

About the Team and History

As one of the best casinos around, Casino Room try to accept players from all over the world. Unfortunately, they do not yet have an online gambling license from the United Kingdom Gambling Commission, so players from the United Kingdom can’t join the site.

They do, however, accept players – new players and existing customers – from many other countries, and their popular banking options – Neteller, Skrill, etc, are available to almost all players – as are most of their other deposit options.

The site is owned and operated by Ellmount Gaming; Ellmount Gaming are a trusted name in the online gambling world, and we make sure all of their sites are operating fairly and legally before recommending them here at Casinomeister.

Complaints and Track Record

Generally speaking, this up-and-coming online casino has pretty positive reviews from our members here at Casinomeister. The online casino has generated very few complaints, and those that have surfaced have been dealt with quickly.

Here’s what one of our members has to say about them:

“It’s an 8 from me, would be higher if they wanted to participate in CM forum! Couldn’t stay too much unbiased!”

Casino Facts

FoundedNovember 2005
Accredited at CasinomeisterNovember 2015
JurisdictionsMalta Gaming Authority
Casino representativeRepresentative of Casino Room and High Roller Casino
Is this casino certified at CasinomeisterNo
Payout time0-5 hrs
Reverse timeNo Reverse Time
Payout limits€10,000 in any period of 7 consecutive days up to a maximum amount of €30,000 in any period of 30 consecutive days
Weekend payoutsYes
Locks withdrawalsNo
English, Finnish, French, German, Hungarian, Norwegian, Portuguese, Spanish
AstroPay, Bank wire transfer, EcoPayz, MasterCard, MiFinity, MuchBetter, Neteller, Paylevo, Paysafe Card, Skrill, Trustly, Ukash, Visa, Visa Electron, WebMoney
Bank wire transfer, EcoPayz, Neteller, Paylevo, Paysafe Card, Skrill, Trustly, Ukash, Visa, Visa Electron, WebMoney
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
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