ShadowBet Review

A Great Site For Slots, But Not Much Else

By Casinomeister, Last updated May 8, 2024

Casinomeister's Verdict

ShadowBet Casino is a relatively solid online casino. They do have a good reputation – they also have a wide variety of software providers on offer and feature a great number of video slots to enjoy. However, the distinct lack of casino games and no live dealer casino, video pokies or other casino table games means the site’s unlikely to appeal to a large number of players – so if you’re looking for a great range of slots, it’s a casino worth checking out. If it’s casino table games you’re after, you’ll want to look elsewhere.

7.7 Our Rating
7.2 Player Rating
Shadowbet.com
2016
Payout speed
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Withdrawal limits
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Customer service
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Software & Games
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Licensing
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Microgaming, NetEnt, Play'n Go, Quickspin, Edict, NextGen Gaming, Greentube, Pragmatic Play, Red Tiger Gaming, Yggdrasil Gaming Review...

First Impression

After finding your way onto the ShadowBet Casino website, you are immediately struck by the pronounced ‘Shadow’ logo that leaves users in little doubt they are in the right place for this online casino. As well as being optically pleasing, the ShadowBet Casino website is also nice and easy to navigate. Its layout encourages you to dive a little deeper into the casino to see what lies beneath the welcome page. In this case, is more than 1,000 exciting games.

ShadowBet has been around for a few years and has two different sites – one for UK players and one for non-UK players. In this review, we’ll be looking at the non-UK version of the site – which runs and operates under a license issued by the Maltese Gaming Authority.

Pros

  • No Withdrawal limits

  • Solid licensing

  • Great management

  • Good selection of software providers

Cons

  • Not much

Bonuses and Promotions

Every online casino offers some form of new-player bonus to incentivize new customers into joining – and, when writing this ShadowBet Casino review, we wanted to look at what the bonuses and promotions are like at the casino… and whether they’re any good or not! Find out if they are below.

Welcome Offer

Like any decent online casino, ShadowBet Casino offers a welcome bonus to all new customers – and this welcome bonus is as follows: new players will receive a 100% matched deposit bonus up to $100 + 100 Free Spins (Extra Spins) on your first deposit.

This welcome bonus essentially means that ShadowBet will match your initial deposit; so, if you were to deposit $30 into your account, the casino would add an additional $30 – bringing your total account balance to $60. What’s more, like many online casinos are doing today, ShadowBet’s main welcome bonus is a non-sticky bonus.

This means you play your cash balance first – and you withdraw winnings at any time. Only when you dip into the welcome bonus funds, do any terms and conditions apply, and these terms include 35X wagering requirements and a maximum bet of $2.

The minimum deposit to claim the welcome bonus is just $10 – and provided you meet this min deposit; you’ll also be awarded 100 free spins. The free spins are credited to your account 24 hours after your first deposit, and can be used on Wild Wild West, Gonzo’s Quest, Starburst, or Fruit Shop – all popular NetEnt slots.

Like the main welcome bonus offer, the free spins come with wagering requirements of 35X, and the max bet when playing with free spins bonus winnings is $2.

Extra Shadow Free Spins

While ShadowBet Casino doesn’t offer any no-deposit bonuses, they do have a cool promotion that runs every Wednesday – and all players who have made and wagered a deposit in the week leading up to that Wednesday will find their account. Credited with 10 free spins to use on a selected game! These free spins come with wagering requirements of 35X, and the max bet is $2.

VIP and Loyalty Programs

ShadowBet Casino does have a VIP program for those who wager/deposit enough to qualify – but while writing this ShadowBet Casino review, we weren’t able to find any information about how it works – and the website doesn’t display any information about how it works. Like many other online casinos, we expect that it’s an invitation-only scheme, where eligible players are contacted once they’ve spent or wagered enough money at the site.

Sign up screenshots

Shadowbet Registration Form Step 3 Desktop Device View
Shadowbet Registration Form Step 2 Desktop Device View
Shadowbet Registration Form Step 1 Desktop Device View

BANKING AND PAYMENT METHODS

ShadowBet Casino offers an extensive selection of payment methods for depositing funds into your account with Skrill, Neteller, Visa, Mastercard, Interac, iDebit, InstaDebit, ecoPayz, MuchBetter, PaysafeCard, Euteller and Trustly all applicable means of payment.

However, there is a more limited selection of withdrawal methods available with Visa, Neteller, Skrill, Bank Transfer, Euteller, Interac, Trustly the only means of taking out any winnings you’ve been lucky enough to make.

As some banking options aren’t available in restricted countries, it’s always best to log in and see which payment options are available to you for an up-to-date and accurate breakdown. Deposits are free to make, and the minimum deposit is $10 or $20, depending on which payment method you choose to use. The minimum deposit is higher if you chose to make deposits using a bank transfer – Trustly.

Withdrawal Speed

The minimum withdrawal at ShadowBet Casino is $20 – which is pretty much in line with what we see at other online casinos and didn’t put us off while writing this casino review. While the number of banking options is more limited when compared to deposit methods, withdrawals are processed very quickly; while the official pending time is 24 hours, some players report their withdrawals being processed in as little as an hour!

Responsible Gaming

As all good online casino sites should, ShadowBet has made it clear that they are supportive of responsible gaming and have put in place a number of features that can help players enjoy their experience in the casino safely.

One of the most important ways to gambling responsibly is to set deposit limits. When you first create an account, you’ll be prompted to set a deposit limit right off the bat.

Along with these deposit limits, players are also able to set time limits – the amount of time they can spend playing in one session – and it’s also possible to set wager and loss limits, giving players even more control.

All of these limits are self-manageable, and any decreases in limits take place immediately. However, if you wish to increase any limits, it will take 24 hours for changes to come into effect.

ShadowBet Casino also offers a timeout option of up to 30 days – and this can be used if you want to take a break from online gambling for a short period of time. If you feel as though your gambling is out of control, you can also choose to self-exclude completely – and this allows you to completely block your account for a minimum of 6 months and, if you so choose, a permanent ban.

Customer Support

ShadowBet Casino operates an excellent customer support service with a number of good features that provide players with any help they may need during their gameplay.

Firstly, there is the live chat option which is clearly marked on the homepage for any players that have any queries the FAQ hasn’t answered and is available 24 hours a day, 7 days a week.

When we got in touch with customer support, we found the service to be very quick and friendly and responsive – they went out of their way to help us and answer our questions.

The live chat feature itself is slick, sophisticated and has all the hallmarks of a modern live chat function. The chat operates in five different languages, which are English, Norwegian, Finnish, Hindi and Portuguese (Brazilian).

However, if, for whatever reason, you would rather email the support team than use the live chat feature, then you can get in touch with them via crew@shadowbet.com.

KYC

There is, of course, a ‘Know Your Customer’ feature which means once you’ve registered (if you’re in the UK), you will have to show proof of identity by sending the casino a supporting document such as a passport, driving license or citizen card. If you’re outside of the UK, you may still need to complete a KYC check – but not immediately upon joining.

Once you’ve sent them across, the documents will be processed within a 24 hour period meaning that you will be up and running quickly on ShadowBet. From what we’ve read, ShadowBet deals with account verification documents quickly – so don’t be surprised if you find your account verified in less than 24 hours – in some cases, it may take just an hour or two!

Website Experience and Features

Desktop and Mobile Gaming

ShadowBet loads really nicely on desktop devices – and the site’s really easy-to-navigate, easy-to-use and user-friendly. The navigation menu makes working your way around simple and straightforward, and the sleek, high-quality look and feel of the casino make it popular with those looking for a modern gaming experience.

While ShadowBet doesn’t have a dedicated mobile casino app, their website is fully mobile-optimized – so you can enjoy playing in their mobile casino from your mobile devices. To do so, simply head to the casino from your mobile device’s internet browser, and you’ll be automatically taken to a mobile-friendly version of the site!

Brand games

Providers

ShadowBet Casino boasts an impressive number of software providers at their site, and this means, in theory, you should be able to play a huge number of games. However, when writing this casino review, we noticed that for many of the software providers, only a few of their titles were available – and a complete lack of casino games, bar video slots makes us wonder what’s really going on here.

Still, the game developers the casino, ShadowBet, claims to offer includes Betsoft, Big Time Gaming, Blueprint Gaming, Booming Games, Elk Studios, Endorphina, Evolution Gaming, Fantasma Games, Foxium, Green Jade Games, Hacksaw Gaming, Inspired Gaming, Iron Dog Studios, iSoftBet, Just For The Win, Kalamba Games, Lightning Box Games, Magnet Gaming, NetEnt, NextGen Gaming, Nolimit City, PGSoft, Playson, Pragmatic Play, Push Gaming, Quickspin, Reel Play, Relax Gaming, Scientific Games, Side City Studios, Spigo, STHLM Gaming, Thunderkick, Play’n Go and Yggdrasil.

Slots

There is a wide variety of these slot games, with Thunderstruck II, Guns N Roses, and Lost Vegas among the most popular sites.

The most popular games on the homepage are Starburst, Wild Wild West: The Great Train Heist, Koi Princess, Gonzo’s Quest, Twin Spin and Narcos.

Aside from these, players also relish the chance to win big on the slots, with the tantalising ‘Return to Player’ percentage always visible.

Whilst you are playing, you can also keep tabs on how much time you have left, and additionally, there is the option to play full screen, which enhances the gameplay if anything and your choice of the game are made all the more difficult due to the stunning array of icons on the site. While the site lists Play’n Go slots as being available, we weren’t able to find any – and customer service weren’t able to tell us why none of their games was appearing.

Live Casino

ShadowBet Casino advertises the fact that they offer live casino games. Live dealer games are a core component of any online casino today – and, in fact, many players actively go out in search of live dealer games.

However, despite advertising that they offer live games – and despite listing Evolution Gaming (the market leader in the live games market) in their sidebar – the casino doesn’t currently actually have any live dealer games on offer. Why we’re not sure – but it appears as though they’re choosing to focus almost entirely on slots right now – and this isn’t a move we feel is a wise choice.

Table Games

To our shock, ShadowBet offers just two casino table games – First Person Craps and Golden Chip Roulette. Why on earth they’d offer so few casino table games is beyond us – and if you’re looking to play American Roulette, French Roulette or European Roulette – or even just regular Blackjack, Roulette or Baccarat – you’ll need to look elsewhere.

Progressive Jackpots

In terms of progressive jackpots, the casino doesn’t offer the biggest selection of games we’ve ever seen – but you will find the main jackpot slots you’d expect, including the likes of Mega Fortune, Divine Fortune and Hall of Gods.

We were also pleased to find that Microgaming’s Mega Moolah is available to play – and this iconic progressive jackpot slot offers jackpot prizes of up to $20 million – so it’s the perfect spot to try if you’re looking to win life-changing amounts of money from a single spin!

About the Team and History

Bethard Group Limited of Malta are the principal brand owner along with the white label platform provider, GiG, and its MT SecureTrade Limited subsidiary. There are several more casinos under Bethard’s ownership, such as Esports Betting and Turbo Vegas.

The site was launched back in 2016 and held two online gambling licenses, one from the UK Gambling Commission and one from the Malta Gaming Authority. These two licenses ensure they’re held to very high standards.

Complaints and Track Record

Although there are many positive aspects to the casino, it has also come in for some criticism. ShadowBet has received some negative attention for stalling withdrawals – although the casino does state that these delays were caused by players not submitting the correct verification documents.

Similarly, just by going through various reviews, it has become clear that processing payments seem to be a regular complaint from customers who seem exasperated by the speed with which they receive payouts. However, a few players have praised the quick withdrawal time for the casino, as well as the friendly customer support, whilst many others have said they really enjoy the variety of games the casino has to offer.

So, review-wise, it’s a bit of a mixed bag, and our advice would be to always read the terms and conditions before you get started to avoid disappointment. Provided you don’t breach the terms and conditions and follow the rules when using bonus funds; you shouldn’t run into any problems at ShadowBet Casino.

Casino Facts

Founded2016
Accredited at CasinomeisterNope
JurisdictionsUKGC, Malta Gaming Authority
Casino representativeAffiliate Manager
Affiliate programShadowBet Affiliates
Is this casino certified at CasinomeisterYes
Payout time48 hrs
Reverse time48 hrs
Payout limitsNone
Weekend payoutsYes
Locks withdrawalsNo
English
EcoPayz, Euteller, Interac, MasterCard, Neteller, Paysafe Card, Skrill, Trustly, Visa
Bank transfer, EcoPayz, Euteller, Interac, Neteller, Paysafe Card, Skrill, Trustly, Visa
Casinomeister
ConnectConnectConnectConnect

The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com

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