Playgrand Casino logo

Playgrand Casino Review

"A Great-Looking Casino with a Fantastic Welcome Bonus Package!"

Playgrand Casino: Up to €1000 + 100 Bonus Spins, Welcome Bonus Package

18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to Cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms Apply. BeGambleAware.org

Last Updated: Apr 27, 2021 - by
CM Shield
CM Rating
7.7/10
Star
User Rating
N/A/10
Casino Status
Grey Zone
Accepted
Playgrand Casino logo
CM Rating
7.7/10
Playgrand Casino logo
Playgrand Casino: Up to €1000 + 100 Bonus Spins, Welcome Bonus Package T&C's

18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to Cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms Apply. BeGambleAware.org

CM Rating
7.7/10
User Rating
N/A/10
Playgrand Casino Review

"A Great-Looking Casino with a Fantastic Welcome Bonus Package!"

Accepted

Casinomeister's Verdict

Playgrand casino is in the wings waiting for accreditation at Casinomeister. So far, its sister casino, 21Casino, is doing ok being tested by our members. Their payouts may be slow, but we don’t know for sure since we have not tested their payout speed yet. The online casino offers a huge selection of games. Their generous bonus is a parachute bonus – so bonus funds are separate from cash funds, ensuring you can withdraw cash winnings at any point! Learn more about the site in our Playgrand Casino review.

Rating 7.7/10

Software

Jurisdiction

Reverse Time

Cashout Time

Weekly Withdrawal Limits

Meister Points

Pros

  • Properly licensed and regulated
  • Weekend Payouts
  • Attractive welcome bonus pack
  • 24/7 multilingual support

Cons

  • Reverse time of 24 hours
  • Withdrawal limits to non-UK players

Overview

Playgrand Casino is a sister site to 21Casino, Fruity Casa, Casilando and Slot Planet.

The casino is well-designed, with its black and stylish working nicely alongside a three-stage welcome bonus package. Playgrand Casino may be a great place for casino players looking for a trustworthy but less known casino to try out.

There are over 1500 casino games from many great software producers like Play n’GO, NetEnt, Microgaming, Push Gaming, Red Tiger, Blueprint, Quickspin, Evolution, Merkur, Foxium, Relax, Elk Studios, Thunderkick, WMS, Leander, Wazdan, Ainsworth, Bally, 1×2 Gaming, Genesis, Barcrest, JFTW, Multicommerce, NYX, Rabcat, Sigma, Shufflemaster, Lightning Box, IGT, Chance Interactive, High 5 Games, 2 by 2 Games, Core Gaming, Kalamba, Big Time Gaming, Nolimit City and many many more.

Playgrand is licensed by MGA, UKGC and Swedish Gambling Authority. It was initially founded in 2015 and relaunched in March 2019.

Bonuses and Promotions

Read on to find out about the bonus promotions on offer at the casino!

Welcome Offer

All new customers can claim a generous welcome offer at Playgrand Casino – as shown below:

  • 1st deposit: 100% up to €300 + 30 bonus spins on Reactoonz
  • 2nd deposit: 50% up to €500 + 50 bonus spins on Book of Dead
  • 3rd deposit: 25% up to €200 + 20 bonus spins on Legacy of Egypt

Terms and Conditions

There are several terms and conditions you need to take into account when claiming the welcome bonus and free spins. Spins of specified games must be used on those games; for example, Legacy of Egypt spins must be used on that game only.

You must use free spins on specified games, the min deposit, $10 bonus, means you’ll need to deposit at least this amount to claim the bonuses.

Get Bonus Spins – Reactoonz 2nd Deposit Offer!

We couldn’t find any no-deposit bonuses currently available at the casino; however, the generous bonus spins promotion ensures you’re able to claim free spins on the first three deposits you make!

VIP and Loyalty Programs

Every time you make a deposit or place a real money wager, you’ll earn loyalty points – and these can then, at a later date, be redeemed for free spins, cash bonuses and no-deposit bonuses – a decent loyalty program on the whole!

Banking and Payment Options

The minimum deposit for most payment methods at Playgrand Casino is just $10 – and this ensures you can play at the online casino without having to spend more money than you feel comfortable doing. Playgrand Casino accepts a wide variety of payment methods, and they accept all major debit and credit cards, including VISA, MasterCard and Maestro.

They also accept several EWallets, including Skrill, Neteller, and Paysafecard – and other banking options include Bank Wire, MuchBetter, Neosurf and Trustly.

Remember, if you’re planning on claiming the main casino bonus – the welcome package – you’ll need to meet the bonus wagering requirements within 30 days. If the bonus isn’t used within 30 days, any bonus funds unused will be removed, and if you have the 100 bonus spins in your account – any that are unused will be removed from your account.

Withdrawal Speed

When it comes to withdrawals, you must wait up to three business days for the casino to process the request, during which time you can cancel it and have the funds returned to your balance. We’d like to see the casino removing this reverse function in the future.

If you’re using an e-wallet, you can get your money almost immediately after the transaction is processed. If you’re using other payment methods, you will need to wait between 1-3 working days before the funds land in your account.

Website Experience and Features

Desktop and Mobile Gaming

From the moment you first land on Playgrand casino’s website, you’ll feel as though you’ve been catapulted into the future! The entire website looks slick, modern – and the user interface is really easy-to-use and easy-to-navigate. If we’re sincere, we’ve got the say the site developer has done an outstanding job.

With so many online gambling websites choosing to build themselves around old clichés, that couldn’t be further from the truth regarding Playgrand Casino. The website is speedy and easy-to-use as well – so it’s a good start!

If you’re looking to play games from your mobile device, then you’ll be pleased to learn that the casino also offers a mobile-optimized mobile casino that can be accessed directly from your mobile device’s internet browser. Their mobile casino is fast, easy-to-use and easy-to-navigate, too – and I think the online gambling platform has done an excellent job with the development here, too!

KYC

Playgrand Casino is licensed and regulated by the Malta Gaming Authority – and because of this, the casino Playgrand team are required to carry out KYC checks on players. This requires you to pass a verification check – and while it may seem like an annoyance, it’s worth noting that it’s not Playgrand Casino trying to make your life difficult – it’s simply one of the conditions of their license. (Thankfully, it’s not as strict as that imposed by the UK’s Gambling Commission, so you don’t have to verify before playing.)

Any time after making your first deposit, you may be asked to undergo a KYC check at the online casino. This will require you to upload documents proving your name and address.

You should provide photos of copies of your documents if you are asked to, and this can include a passport, ID card (front and back), or driver’s license (front and back).

You’ll also be asked to provide evidence of your address – where you live – which you can do by sending in a utility bill, checking account statement, or government letter (all issued within the past three months), and it’s important to point out that your full name and address must be visible.

Responsible Gaming

As part of its commitment to protecting players, Playground Casino offers a range of responsible gambling tools to all of its players. This allows you to set deposit, wager, session and loss limits. You can also choose to take a time-out or use the self-exclusion function if you want to take a longer break from gambling.

About the Team and History

Playgrand Casino was first launched back in 2013. The site is owned and operated by White Hat Gaming Limited – one of the biggest names in iGaming, and the same company behind many online casinos. While it took Playgrand Casino a while to find its feet in the online gaming industry, today, they’re considered to be one of the leading online casino sites around.

Their welcome bonus package is very generous – despite all of the conditions – and their huge game library ensures that all players will find a suitable game. Licensed by the MGA, Playgrand Casino is a safe and secure place to play – and you shouldn’t have any issues should you choose to join the site and play there yourself.

Complaints and Track Record

Playgrand Casino has a fairly strong track record – and while they’re in the “Grey Zone” here at Casinomeister, their sister site – 21Casino – is currently going through the Baptism by Fire process and seems to be doing a good job thus far.

The casino takes complaints seriously and has an internal team to make a formal complaint should you run into any issues while playing at the casino.

Customer Support

The customer support team at Playgrand Casino are used to getting a wide variety of questions – whether it’s information about their min deposit $10 bonus, whether the max bet bonus must be used on certain games, or whether the 30 bonus spins, Reactoonz, and deposit $10 bonus 1st deposit bonus can be used on other games…

And thankfully, the customer support team is happy to answer all of these questions – and many more – through their live chat facility. The live chat portal allows you to speak with a trained member of the customer support team in real-time, and, from what we found while writing this Playgrand Casino review, we found the live chat customer support team to be helpful – going out of their way to help answer our questions and ensure any problems we had were dealt with quickly.

If you prefer not to use live chat, you can also contact the casino’s customer support team via email – although you may find yourself waiting up to 48 hours for a response.

Remember, if you claimed the welcome bonus at Playgrand Casino, you must use your 100 bonus spins within 10 days. If you don’t use our 100 bonus spins within 10 days – on specified games only – bonus funds may be removed. Only bonus funds need to be wagered, however – and remember, the main bonus must be used within 30 days, with the 35X wagering requirement, $5 bonus max bet and other terms worth noting too.

Bonuses

Deposit & Withdrawal

Accepted currencies:
CAD Euro GBP KR NOK NZD USD ZAR
Deposit Methods:
Bank Wire Boku Entropay GiroPay Interac Online Maestro MasterCard Neteller Paysafe Skrill Sofort Trustly Visa
Withdrawal Methods:
Bank Wire Boku Entropay GiroPay Interac Online Maestro MasterCard Neteller Paysafe Skrill Sofort Trustly Visa
Cashout time
48 hrs
Reverse time
24 hrs
Weekend Cashouts
Yes
Payout Limits
€25,000 weekly. No limits for the UK players
Lock Withdrawals
No

Games & Software

Loads of great games here – both casino games and live play: Play’n go, Red Tiger, NYX, Microgaming, NetEnt, 1×2 Gaming, 2By2 Gaming, Amaya Gaming, Aristocrat, Big Time Gaming (BTG), Blueprint Gaming, Elk Studios, Evolution Gaming, Foxium, Games Warehouse, Genesis, Leander Games, Lightning Box Games, Merkur Gaming, StakeLogic, Scientific Games.

No Poker – no Sports.

Playgrand Casino Software Providers

1x2 Gaming
2By2 Gaming
Amaya Gaming
Aristocrat
Betdigital
Bla Bla Bla Studios
Cayetano Gaming
Chance Interactive
Fantasma
Felt Gaming
Foxium
Games Warehouse
Genesis
Just For The Win
Merkur Gaming
NYX
Old Skool Studios
Push Gaming
Rabcat
Realistic Games
Relax Gaming
Scientific Games
Shuffle Master
Sigma Games
StakeLogic
YoloPlay

Mobile Experience

Responsive

1500 games on your mobile device!

  • iPhone
  • IPad
  • Android
  • Windows Phone

User Comments and Experiences

We’re just waiting for our Meister Members to give us some input here. Watch this space – or check out our forum where they may be discussing it already.