Emu Casino Review

BONUSES AND PROMOTIONS

Emu Casino offers a great selection of bonuses and promotions. You can check all of these bonuses out by clicking on the “promotions” button located on the navigation menu on the left-hand side of the screen.

Emu Casino tries its best to provide something for everyone. In the following section of our review, we will be looking at some of the various bonuses and promotions we found when writing.

Welcome Offer

No online casino is complete without a welcome bonus offer, and today, players actively search for generous welcome deposit bonuses. Emu Casino offers one of the better welcome bonus promotions we have seen in a while, and it is available to all new players – provided you have not claimed the welcome bonus in the past.

Emu Casino gives you a welcome bonus on your first deposit. If you are from New Zealand, you can claim a 200% matched deposit bonus up to $100 + 50 free spins. On your second deposit, you will be able to claim an additional 50% matched deposit bonus up to $100 + 50 free spins. On your third deposit, you will be eligible to claim a 80% matched deposit bonus of up to $100 + 50 free spins.
For the rest of the world, you can claim a 100% matched deposit bonus up to $100. On your second Deposit an additional 25% matched deposit up to $100 and your your third deposit an additional 50% up to $100.

While the terms and conditions of the deposit bonuses vary slightly – depending on which country you live in – generally speaking, the minimum deposit required to claim all three bonuses is $10. All of the bonuses are parachute bonuses, which means you first use your real money balance.

This is excellent news, as it means you can withdraw a big win without needing to complete any wagering requirements, provided you have not dipped into the bonus funds yet. Emu Casino states that the welcome bonus is not available to players from Australia, Belarus, Bulgaria, Finland, Ireland, Moldova, Ukraine, Romania, Russia, and Sweden.

Live Online Casino Games Welcome Bonus

If you prefer to play live casino games, you will be pleased to learn that Emu Casino has a dedicated live casino welcome bonus. Instead of the bonus we just talked about, this can be claimed if you plan to play predominantly in the live dealer casino. However, the live casino welcome bonus is only available to New Zealand and Canada players.

It is quite a simple welcome bonus, and you will receive a 100% matched deposit bonus of up to $150 on your first deposit. The minimum deposit required to activate this bonus is $50, and the most you can claim is $150. The wagering requirements are 50 times the total bonus amount, and only 7% of your total bet amount will contribute towards the wagering requirements.

There is, unfortunately, also a maximum cash-out limit of $3000. Despite the maximum cash out, it is still a reasonably decent bonus. While the wagering requirements may sound high, it’s important to remember that you will be able to play live dealer games to complete the turnover requirements much faster.

Highroller Welcome Bonus

Today, it’s rare to see a high roller welcome bonus offered at an online casino. New gambling rules and regulations have made it more challenging for online casinos to target high roller players. Many have simply stopped running high roller promotions out of fear of getting targeted by regulators.

Emu Casino, however, does still offer a high roller welcome bonus, and this is delivered in the form of a 50% matched deposit bonus up to a whopping $2000. Unfortunately, this bonus is only available to players from New Zealand and Canada, and the minimum deposit requirement is $3000.

The wagering requirements are also very high – 50x – and we were disappointed to see a maximum cash-out limit of $10,000. We find it hard to believe there will be many players out there who will risk $2000 knowing they can only withdraw $10,000 – and, to be honest, this does not seem to be a very appealing deposit bonus.

However, we thought it was worth mentioning, as we occasionally get people on the forum asking where they can find high roller casino bonuses – and here’s one of them.

Looking for HighRoller Casino? Find that review HERE.

7.2

Deposit requirements

$300

Free spins

-

Cashout

$10,000

Bonus code

No code required

Game limits

-

Wagering req

-

Play Terms Apply | 18+

No-Deposit & Free Spins Offers

Today, it’s relatively rare to find no deposit bonuses and no-deposit free spins, and most casinos have simply stopped offering them due to increased running costs and reduced profits. However, Emu Casino is one of the sites that still offer a no deposit bonus – and if you are from New Zealand or Portugal, you will be able to claim 12 free spins as soon as you have registered your account.

It is straightforward to claim the no-deposit free spins; first, you need to register and set up your Emu Casino account. Once you have done so, check your registered email inbox as this will contain an activation link; you need to click on this link, head to your account settings section, and click on bonuses.

You will then see a button called “claimable bonuses.” Click on “registration free spins,” then press “claim bonus” – you will have 12 free spins to use on the casino’s exclusive slot game, Eddie Dundee.

Unfortunately, the maximum cash out is disappointingly low, and you can only withdraw $15 from the free spins. Still, it’s – potentially – something for nothing, and we always like to see no-deposit bonuses here at Casinomeister, so it’s not all bad news.

VIP and Loyalty Programs

There is quite a unique loyalty program in place at Emu Casino, and all players, from the moment they register an account, will begin to earn what is known as all EmuPoints. One thousand points will be credited to your account once you finish the registration process, and, moving forward, you earn points for things like logging in, staying logged in for 15 minutes or more, and wagering above $50.

The more you play at Emu Casino, the more loyalty points you will earn – and, when you are ready, you can exchange these points in the Emu Casino shop for a wide variety of prizes and bonuses. This includes free spins, deposit bonuses, cash chips, and even physical gifts!

However, Emu Casino’s website states that prizes are no longer redeemable due to current circumstances. They state that they encourage everyone to stay at home and prioritize their health – so we’re assuming this is an old message written during the beginning of the COVID-19 pandemic. Whether or not this is still the case remains to be seen.

BANKING AND PAYMENT METHODS

Emu Casino has an excellent, simple payment options page where you can quickly view all of the payment methods. To be fair to them, the casino offers a pretty decent number of payment methods, and you can make deposits and withdrawals using all major credit and debit cards – including Visa, MasterCard, and Maestro.

For players in Canada, Interac can be used. This is beneficial as it allows you to make instant deposits and withdrawals to/from your Canadian bank account without giving anyone any of your credit or debit card information.

Emu Casino also allows you to make deposits and withdrawals using Skrill and Neteller at most online casinos today. These popular EWallets allow you to make instant deposits and withdrawals, and once Emu Casino processes a withdrawal to Skrill or Neteller, the funds will be available immediately.

Emu Casino also states that deposits can be made using bank transfers on their payments page. However, it is unclear whether this is a wire transfer, whether it’s reserved for players depositing large amounts of money, or whether it is just a regular bank transfer.

More recently, Emu Casino has added the ability for players to deposit and withdraw using Bitcoin – and this is something we are delighted to see. It’s pretty clear that cryptocurrencies are not just a fad, and they are here to stay. Today, more and more casinos are beginning to accept various cryptocurrencies, and it’s beneficial to everyone involved. Bitcoin allows you to make instant deposits and withdrawals, and there are no fees involved, and, most importantly, there is no third party involved in the transaction.

All deposits made at Emu Casino are credited to your online account immediately. The site does not charge players any fees to make deposits. The minimum deposit varies, but it’s $20 – or the currency equivalent if you play in a different currency for most payment methods.

Withdrawal Speed

Emu Casino states that all withdrawal requests will be processed within 24 hours. However, before any withdrawal is made, your account must be fully verified, and this means you will need to complete a “Know Your Customer” check.

Once Emu Casino has processed your withdrawal, it can take minutes to 5 working days to reach your account. This timeframe depends entirely on which payment method you choose to use. We recommend using Bitcoin or one of the EWallets available for faster withdrawals. This will ensure that once Emu Casino has sent your funds, they will be available immediately in your account.

Unfortunately, we have a pretty big issue with the maximum withdrawal limit at Emu Casino; they impose a maximum withdrawal limit of $20,000 per customer per 30 days – and this, we feel, simply isn’t acceptable. While most players won’t be withdrawing anywhere near this kind of amount, if you get incredibly lucky one day and hit a monster win, you may have to wait months for it to be paid out.

However, we should note that Emu Casino states this withdrawal limit can be increased over time – although it is at their discretion, and there are no guarantees. Due to this low withdrawal limit, we would not recommend high rollers to play at Emu Casino.

Responsible gaming

Today, responsible gambling is more important than ever before. Most of the world’s iGaming regulators are starting to clamp down on operators who do not follow the correct protocols.

When we were writing this review, we looked at the responsible gambling page at Emu Casino. To be completely honest with you, we were disappointed with what we found. It appears as though they are doing the absolute bare minimum when it comes to responsible gambling, only offering the bare necessities that their iGaming license requires them to.

You only have two different responsible gambling tools at your disposal. The first is the ability to set a deposit limit. This will prevent you from depositing over a certain amount of money for a predefined amount of time. You can set up a deposit limit on a daily, weekly, or monthly basis. If you request an increase in your limit, it will take 24-hours to come into effect.

Secondly, you can also self-exclude from Emu Casino if you feel your gambling is out of control. To enter into a self-exclusion agreement, you can contact the customer support team or do it yourself from the “My Account” section.

We were surprised to see Emu Casino offering such a bland and basic set of responsible gambling tools. We feel they should also offer players the ability to set loss limits, reality checks, and cooling-off periods.

About the Team and History

Emu Casino was established in 2011, and in 2015, they upgraded and relaunched. This newly-developed website aimed to give players a smoother online gaming experience.

Emu Casino is licensed and regulated by the government of Curaçao, and this is something we never like to see. Preferably, online casinos hold a license from more established online gambling regulators like Malta Gaming Authority or the UK Gambling Commission. Still, Emu Casino appears to be relatively trustworthy, although little is known about the people behind the operation.

Complaints and Track Record

You’ll find mixed reviews in the forums when searching for Emu Casino. Here’s what a couple of our members have to say about their experience with the online casino. Here’s what GoJays wrote:

“I received an email from Emu casino advising I was eligible for a cashback on losses. In fact, 100% cashback up to $500.

The email said, “Here’s an exclusive cashback bonus just for you!. Play any pokies games except Jackpot in the next seven days, and we’ll give you a 100% cashback bonus on the first $500 of your losses.”

I lost well over $500 during the seven days but did not receive anything. I went on live chat that I was not eligible for any bonus. I emailed them the email they sent me, yet they said I was not eligible and would not honor it, and that was that.

I don’t see any point laying a PAB over a bonus, but I would be very wary of using them and would not recommend them.”

And here’s Zazedac, who had problems with responsible gambling tools:

“So I’m a little disappointed in Emu Casino. While losing money is my fault, clearly, I’m not stupid; their gaming limits are not good. I set myself a weekly limit of $50. I went in to change it, which is supposed to take seven days, only to discover it’s automatic! $400 more later, and yeah, I guess you could call me a sore loser but shouldn’t they at least have a 24-hour wait? What’s the point of being able to set deposit limits if you can immediately change them back?”

They don’t appear to be too bad, but we’d recommend exercising some caution when playing there.