From the Desk of Max Drayman
No issues of serious concern to report here but caution is advised. Licensing is Estonia which is a very mixed blessing in our opinion: Estonian licensing seem serious and we know then to have good intentions but their enforcement to date has been weak and toothless. That leaves players open to abuse from the casino with no real recourse because the licensing body can’t or won’t do anything. Self-exclusion policy is not ideal: no automatic enforcement and the player has to wait for email confirmation. Dispute resolution is, again, not ideal: if the player and the casino can’t come to an agreement then the player is expected to appeal to the Estonian licensing body with the unfortunate limitations that entails. All in all we’d advise GREAT caution with Highroller, not because we think they are a bad casino but because the safety net for players here is not, as yet, fit for purpose: player beware.
