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HighRoller Casino Review

"A Reputable Casino with a Great Game Portfolio but Only one Bonus "

Last Updated: Aug 26, 2021 - by
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CM Rating
8.1/10
User Rating
8/10
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HighRoller Casino Review

"A Reputable Casino with a Great Game Portfolio but Only one Bonus "

Accepted

Casinomeister's Verdict

Bryans Verdict
Not available to you

Owned and operated by Ellmount Entertainment Ltd., HighRoller Casino, a sister site to the popular Casino Room. It’s a simple online gambling platform licensed and regulated by the Malta Gaming Authority (MGA), accepting players from Canada. It features an array of casino games, including slots, live casino, table games, jackpots, and more, and it offers a decent welcome bonus for new players.

Originally one of the GiG brands, it had to close it’s door to the players eventually.

Rating 8.1/10

Software

Jurisdiction

Reverse Time

Cashout Time

Weekly Withdrawal Limits

Meister Points

Responsiveness to complaints

Pros

  • A great selection of live dealer titles
  • A simple and intuitive design
  • Hundreds of slots from industry-leading providers
  • Canada-friendly banking options accepted
  • Friendly and helpful customer support

Cons

  • Only one bonus is available
  • Rather high wagering requirements for the welcome bonus
  • Poor choice of video poker games

Overview

Gaming Innovation Group (GIG) originally owned HighRoller Casino but was sold to Ellmount Gaming Ltd., which further improved the site and made it similar to Casino Room, another popular Ellmount-owned platform.

When we first landed on the site, we really liked its minimal design. The site isn’t cluttered with various shiny objects, offers, or big game thumbnails. Instead, it features just the right amount of elements on the home screen, which also applies to the mobile version of HighRoller Casino. Simply put, the platform is easy to navigate and features a quick and simple registration process.

We liked the game offer, as it features hundreds of slots, table games, live dealer games, and more from leading software providers, such as Evolution Gaming, Microgaming, BetSoft, Play’n GO, and more. You’ll find some of the legendary titles, including Book of Dead Starburst, 9 Masks of Fire, and others.

Moreover, the site offers an enticing welcome bonus that offers just the right combination of bonus money and free spins.

Is this really a high roller casino? It’s safe to say that it’s not that different from other online casinos available in Canada, as it has pretty limited options for deposits and withdrawals. If you want to learn more about this site before opening an account, please read our HighRoller Casino review below.

HighRoller Casino Bonuses and Promotions

We were a bit disappointed with the Promotions section as it features only one bonus — the welcome offer. However, the bonus itself isn’t that bad, as it offers both bonus money and free spins. Let’s check it out.

Welcome Bonus

HighRoller Casino offers a 100% welcome bonus on your first deposit up to $100, meaning you can double your money to kickstart your gaming journey on the platform. The second part of this offer is free spins — you’ll get 100 free spins for Wolf Gold. The casino will award you with 20 free spins for five consecutive days.

To claim the welcome offer, you need to open an account at HighRoller Casino and select the welcome bonus option on the Cashier page. You’ll also be required to deposit at least $10 to activate the bonus.

The welcome bonus + deposit amount needs to be wagered 45x within 30 days, which we consider a bit too high for the industry average. That means the welcome bonus isn’t that lucrative if we take wagering requirements into account. On the other hand, free spins winnings feature a 35x wagering requirement, making this welcome offer a bit better.

No-Deposit & Free Spins Offers

The platform doesn’t feature a no deposit bonus, while free spins are only available as part of the welcome bonus. There are no other promotions available on the platform at the moment.

VIP and Loyalty Programs

Even though there isn’t a standard loyalty program, HighRoller Casino features an interesting Rewards section, where you can receive small rewards for being active on the site. These rewards usually come in the form of free spins.

Banking and Payment Options

HighRoller Casino features five Canada-friendly deposit options:

  • Interac
  • iDebit
  • Credit and debit cards (Visa and Mastercard)
  • MuchBetter
  • Paysafecard

All deposit options have a $15 minimum deposit limit except for Interac, which requires you to deposit at least $20. On the other hand, all maximum deposit limits for new players are set to $3,000, except for MuchBetter, which only allows depositing up to $500. The good news is that none of the deposit options actually charge fees.

Even though there are only five payment options in HighRoller Casino, they are all very Canada-friendly, so it’s safe to say that players from the Great White North can look forward to smooth and instant deposits.

Withdrawal Speed

There are fewer withdrawal options, as you can only use Interac and bank transfer as eligible payment methods to cash out your winnings at HighRoller Casino. The minimum withdrawal limit is $15, whereas the maximum is $3,000, and there are no additional fees. You’ll need to wait up to three business days before your withdrawal is processed, which isn’t that bad, considering that some online casinos make you wait for a week or even longer.

Website Experience and Features

Desktop and Mobile Gaming

The HighRoller online casino features a simple and intuitive web-based desktop platform where you can access the entire offer of games and all other important features.

It’s also available as a mobile casino but without native apps. Instead, you can load the site in your mobile browser and access the game portfolio that way. The site is optimized for mobile users, meaning it works pretty well and offers all the games and bonus offers available on the desktop version of the platform.

Unique Features

Although HighRoller isn’t really unique in any special way, a couple of features still made us like it. Let’s quickly review them.

  • 100 free spins on the first payment — Apart from the 100% bonus, you’ll also receive 100 free spins for Wolf Gold.
  • Plenty of leading software providers — HighRoller Casino features games from some of the most popular providers in the industry, including NetEn and Microgaming.
  • Great selection of progressive games — You’ll find Mega Moolah, Major Millions, and many other slots with high-paying progressive jackpots.

KYC

HighRoller pays plenty of attention to KYC procedures, as it is licensed by the Malta Gaming Authority and European laws apply to it.

When signing up, you’re required to provide your address and even your postcode. Entering a phone number is mandatory to complete the verification process and join the casinos. The casino reserves the right to contact you and ask you for additional documents, especially when you reach $2,000 in cumulative lifetime deposits or withdrawals. Some of the documents you might be required to provide are a passport, national identity card, driving license, utility bill (not older than three months), proof of ownership of a payment method, and more.

Responsible Gaming

HighRoller is one of the online casinos that endorses and supports responsible gambling. It advocates enjoying the wagering experience while remaining aware of gambling addiction’s financial and social harms. That’s why you’re free to contact the customer support team, which will help you set up deposit, wager, and loss limits that will help you control your gambling if you want to cut down on it.

Requesting to increase the limits back comes with a 24-hour cool-off period, but the company reserves the right to impose longer periods on individual cases to prevent irresponsible gambling.

About the Team and History

The casino has been operating since 2017, originally owned by GIG. However, Ellmount Gaming Ltd. obtained it and it is its current owner and operator. Ellmount currently operates another popular online casino called Casino Room. It was founded back in 2005, and it has been operating casinos successfully ever since.

Complaints and Track Record

HighRoller Casino has been operating successfully since it was established. Our forum members dissected it, and it survived the Baptism by Fire with only a couple of burns. However, they also made many commentsabo ut the old HighRoller platform, and it seems that most of the ones regarding the site crashes and speed were improved, as we didn’t notice anything laggy. Unfortunately, the high wagering requirements still remain the biggest issue for most HighRoller players.

Customer Support

HighRoller offers friendly and polite customer support within reach by using the live chat feature on the site. Alternatively, you can send an email to crew@highroller.com, and you’ll receive quick and helpful responses.

The site also has a Help page with an FAQ section, but the number of covered questions was too low, which is another minor issue we came upon on this platform.

Deposit & Withdrawal

Accepted currencies:
CAD EUR INR JPY NOK NZD USD
Deposit Methods:
ApplePay Citadel EcoPayz Euteller iDebit instaDebit Interac Online InteracEtrans MuchBetter Neteller Paypal paysafecard QIWI RapidTransfer Skrill Sofort Swish Trustly VISA/Mastercard Zimpler
Withdrawal Methods:
Euteller Neteller Skrill Sofort Trustly VISA/Mastercard Wire/Bank Transfer
Cashout time
48 hrs
Reverse time
24 hrs
Weekend Cashouts
No
Payout Limits
N/A
Lock Withdrawals
No

Games & Software

The game portfolio is definitely the biggest advantage of HighRoller Casino, as it features hundreds of casino games, including slots, table games, progressive games, live dealer, and more. In this HighRoller Casino review, we’ll make a brief overview of all games available for Canadian players. Let’s start with game providers.

Game Providers

HighRoller Casino features games for all the best online casino game providers, including NetEnt, Microgaming, Play’n GO, Quickspin, Yggdrasil, ELK Studios, Pragmatic Play, Thunderkick, Blueprint Gaming, Betsoft, Playtech, IGT, Ash Gaming, NextGen Gaming, and NYX. All of them offer more than 600 unique titles that you can play for free or real money at HighRoller.

Slots

Slots make up the biggest part of the HighRoller Casino portfolio, as you’ll find plenty of popular and new titles from various providers. Some of the games that Canadian players enjoy and are available on the platform are Starburst, Reactoonz, Big Buffalo, Gonzo’s Quest, Book of Dead, Piggy Riches, Shamrock Holmes, Gemix, Twin Spin, Mustang Gold, Mega Moolah Isis, and many others. Of course, many online slots have special features, such as the Megaways mechanic.

Live Dealer

HighRoller Casino also has a decent selection of games in its live casino section. All titles are provided by Evolution Gaming, which is the leading live dealer provider in the world of online gambling, with millions of live casino players enjoying its titles daily.

Apart from the standard live dealer options, such as live craps, live blackjack, live baccarat, and live roulette, you’ll find plenty of great game shows. Some of the shows you’ll find are Gonzo’s Treasure Hunt Live, Monopoly Live, Deal or No Deal, and Dream Catcher. Of course, there are a couple of poker options, such as Caribbean stud, ultimate Texas hold’em, and three card poker.

There are approximately 35 live casino games in the live dealer portfolio, which isn’t too much, but it’s not a small number. We dare say it’s perfect for an average live online casino enthusiast.

Roulette

The platform features a decent offer of RNG casino games, with roulette being part of it. You’ll find several different versions, including French roulette, European roulette, high roller roulette, and more. Of course, there are several live dealer roulette options, such as Live Immersive Roulette, Lightning Roulette, and others.

Blackjack

HighRoller’s selection of games also includes a huge choice of RNG and live dealer blackjack titles. In fact, it’s safe to say that the number of blackjack variations available on the site is much higher compared to an average online casino. You’ll find 17 different RNG blackjack games, as well as a couple of great live dealer games.

Video Poker and Other Table Games

We were only able to find one video poker game — All Aces Poker, so the choice of poker isn’t that great on this platform. Apart from blackjack and roulette, you’ll find a couple of other table games, such as casino hold’em, Caribbean stud, baccarat, and dragon tiger.

Concluding the games part of this review, HighRoller Casino focuses on slots, but it also features plenty of great table and card games in the form of live dealer and RNG titles. It focuses on popular table options, such as blackjack and roulette, so you won’t find many other options, especially not video poker.

Progressive Jackpots

HighRoller Casino also features a great selection of progressive jackpot slots. It’s one of the few sites available in Canada and offers Microgaming’s Mega Moolah slot that awards millions of dollars to the luckiest of players. It’s the highest-paying progressive slot ever.

If you love spinning the reels of progressive video slots, you have probably heard about titles such as Divine Fortune, Chilli Heat, Grand Spinn, Sisters of Oz WOW Pot, Book of Atem WowPot, Ozwin’s Jackpots, Dr. Fortuno, Mega Joker, Major Millions, and more. If there’s one thing we absolutely loved about this platform, it’s the progressive jackpots selection.

Mobile Experience

Responsive

They have a pretty good layout of games via mobile. Signing up is relatively easy from here.

  • iPhone
  • IPad
  • Android
  • Windows Phone

General Information

Founded
2017
Accredited
Yes
Publicly traded
Mobile
No Deposit Bonus
Affiliate program
Ellmountgaming
Live Games
Jackpots
Loyalty program
Certified
Casino Reps
Review Published
Licensing Jurisdiction
Supported languages
Country Restrictions
Afghanistan Algeria American Samoa Angola Anguilla Antigua & Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Barbados Belgium Belize Benin Bermuda Bhutan Bonaire Sint Eustatius and Saba Botswana Bouvet Island Brazil British Indian Ocean Territory Bulgaria Burkina Faso Burundi Côte d’Ivoire Cambodia Cameroon Cape Verde Cayman Islands Central African Republic Chad China Christmas Island Cocos [Keeling] Islands Comoros Congo; Democratic Republic of Cook Islands Costa Rica Cuba Curaçao Cyprus Czech Republic Democratic People's Republic of Korea Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji France French Guiana French Polynesia French Southern Territories Gabon Gambia Ghana Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Heard Island Holy See (Vatican City State) Honduras Hong Kong Hungary India Indonesia Iran (Islamic Republic of) Iraq Ireland (sports betting prohibited) Israel Italy Jamaica Jordan Kazakhstan Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lesotho Liberia Libya Madagascar Malawi Malaysia Maldives Mali Marshall Islands Martinique Mauritania Mauritius Mayotte Micronesia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Oman Pakistan Palau Panama Papua New Guinea Philippines Pitcairn Poland Portugal Puerto Rico Reunion Romania Rwanda Saint Barthélemy Saint Helena; Ascension and Tristan da Cunha Saint Kitts & Nevis Saint Lucia Saint Martin (French part) Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa Sao Tome and Principe Senegal Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Sudan Spain State of Palestine Sudan Suriname Svalbard and Jan Mayen Swaziland Syria Tajikistan Tanzania United Republic of The Faroe Islands Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Tuvalu U.S. Virgin Islands Uganda UK United Kingdom United States Minor Outlying Islands Uruguay US Uzbekistan Vanuatu Virgin Islands; British Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe
Phone contact

Support is available 24/7 via Email, FAQ and Live Chat.

User Comments and Experiences

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